The Willows at Howell

Maggie

A couple of years ago, I was at The Willows at Howell for a couple of weeks. Then I was there for two weeks this summer, and then this last time I was there for 10 days. It's like a homey feeling the way they have it. It fitted out everything. It's not white and stark like the other facility. It's very homey the way they have it fixed up. I have no complaints at all. They have quite a bit of activities. They have an exercise program, bingo, and music. Once a week, they have somebody come in with the music. Of course, with COVID, they were a little limited. The food was good. You certainly get what you're paying for.

Frank

My father is at The Willows at Howell now. So far, so good, and he is adjusting. He's there for probably a few weeks now. I haven't had any complaints. The rooms are private and nicely furnished. There aren't any issues with the food. My father eats regularly, so it's been good. They got crafts, daily events, and daily things to occupy themselves. The staff members are so far, so good. They respond to our requests as far as caring for my father. It's a little bit on the pricey side, but there's good value there. It's a topnotch place.

Janice

My husband will be in the memory care section at The Willows at Howell. I went there twice and took one of my daughters in. It's very expensive, but they all are. They have large private rooms, and every one of them has windows that look onto a patio or trees. There are iron gates everywhere, so they can't get anywhere. My husband is a wanderer, and they will have to watch for him and keep track of him always, which I cannot do. I've talked with the staff several times on the phone and they have a very high rating if you Google it. I read all of the personal comments, and there were no negatives. The staff is congenial, wise, quick, and sympathetic. They couldn't have been more helpful. As I walked through the hallways, the one that was conducting the tour would stop and talk to another nurse (or whatever their capacity was) and would tell you about this and that. The rooms were roomy. My daughter and I were both very impressed with it. The place was absolutely beautiful.

Pam

My husband is in The Willows at Howell memory care unit. They just opened and he's only been there 3 weeks. The care is good and they seem to care a lot. The only part I don't like is Covid stuff because I can't go see him, which nobody has control over, but I could wave to the window. Besides his care, I think he's doing fine, he's got dementia so you'll never know for sure what he's thinking, and he can still recognize me and my son. They call me with the updates, they keep me informed for what's going on and I like that they call me at least once or twice a week and I get updates every day as far as the Covid stuff goes. It's okay, and as far as I know it's clean. I haven't been inside the building much in his room or anything so I can't really make a judgement. The visitation is a big deal with my family, but that's out of their control and out of my control. I can't help that, so it is what it is. The staff is good and they've been the most helpful.

Belle

I chose The Willows because of the care and the location. It's in Howell, which is where my family is. It looks like the perfect place for Mom. The nurses and the staff are available at all times. They come to the room to get her to do activities. Everything's great. They have a dining room, but they can also bring the meals to her room if she wants them to.

Judy886583

The Willows was a brand-new and very nice facility. However, when I did take a tour of it with a friend of mine who’s looking seriously at that time, I didn’t care for it at all because of the fact that the rooms were sort of like hospital rooms. The people were excellent and the facility was beautiful since everything was nice and new, and on one floor. They had a lot of activities for people, and separate kitchen areas. In the room, you can had a bed, a television, a small refrigerator, and a sink, but it’s not set up as an apartment. It’s was set up the way a hospital room would be with a refrigerator and no stove or anything. They have a nice eating area and everything. The staff was wonderful. They had senior citizens come in once a month and serve them lunch, but they don’t charge anything for it. I know that they’re given a certain amount to help, but they put on a nice meal and the people really like that. It’s not something that I’m interested in, but the people who were there were really nice and the residents seemed very happy. They had a little library and different things, and it was really neat that they had named the hallways after different people in Howell. And, of course, now that I’m a senior of Howell myself, I know of a lot of the people who the hallways were named after. It’s a very nice place and easy to get to.