Porter Hills Village

Nancy

My friend moved into Porter Hills, and it's a wonderful, inclusive place. The staff is excellent. The facilities are neat and clean. She's in a one-room with a bed, dresser, and two chairs. She's allowed to bring items from her home. They have a salon, doctors' services, nurse practitioner, podiatrist, dentist, a store to buy things, and several courtyards where you can take the wheelchair out and be in the outdoors. It's very lovely.

Anonymous571242

Porter Hills Presbyterian Village was very nice, and the people were very warm. I have two friends who are there. The amenities were very nice. They had different views out the windows and a very good selection of rooms, but none were available, so they have a waiting list. They have extended care for those who get hurt. I had a very nice lunch. They had a bus to take them shopping. I couldn't find fault in anything. They seemed to have everything.

Nancy578335

All the facilities and the rooms at Porter Hills Retirement Communities and Services were very nice. They had more little services that would be pleasant for a person living there. For instance, if my mom was still going to be driving, she would need to park her car in a handicapped place. They said she could do that or she could park under a car port, and in the winter, they will go get her car, clean it off, drive it to the entrance, and she can pick it up there, which was a nice service. They had a way of taking the residents to various group locations, or get them a taxi if they needed it. I would say they were the best with amenities.

Tom317816

It’s almost three weeks since I am at Porter Hills, and I am very pleased with the place. The condition that led me here was that I am a fall risk person, and that has had already been corrected through medication. They take care of my medication twice a day. They also have a doctor who sees me and several nurses who oversee my day to day condition. Their dining room is just walking distance from all the apartments. We have three meals a day, and the food is excellent.

Anonymous113357250

Porter Hills Village was huge with long and narrow hallways, but otherwise, it was nice and had all kinds of things for people and different arrangements for everybody, so it just depends on what you want. The staff was very nice.

daughter51

Independent living is great, "skilled nursing" is a joke. Beware of "in-house" health care providers. Their medical director ignored my father's need to see a cardiologist until he had to be hospitalized. When he went from the hospital to the nursing center at Porter Hills they did not give him the prescribed Lasix for 4 days! My mother was put on increasing doses of a medication which made her psychotic & resulted in her needing to be hospitalized. In both of these situations it was family members, not the nursing staff, who recognized errors & had to initiate hospitalization. The podiatrist was collecting their money but neglecting their feet & when the executive director was informed, the response was "that's a contract agency, they don't work for us". The skilled nursing center is chronically understaffed & most of the staff are hurried & surly & when one of my parents pressed the call button someone would come in, turn it off & say they would be back later (which was never). This was the norm, it was an exception when they actually got help as a result of pushing a call button. We met several times with administration who offered up nothing but excuses & defense of staff behavior. Caveat Emptor!

Terry37

My mother-in-law is in the independent part of Porter Hills Village. It's a great place. She loves it. We have friends whose parents have been there and besides, around this area it is a very known place. So we have come across it through word of mouth, it has been there for a long while, and they have a great reputation. The staff is very nice. She has an apartment, and it is nicer than I ever had when I was living in an apartment. It is very nice. My mother-in-law likes the people there. She likes the activities. She loves the food. It has a courtyard, and she is able to have her little pet there. It was just the best fit for her, and she is very happy there. They're all very independent there and they could come and go as they please. She has made friends. I know she plays a lot of cards, participates in book clubs, and all that kind of stuff in this place. It is a very secure place. I would certainly recommend this facility. Out of all of the ones around, it is very nice. It is not the fanciest, but it is very nice. It has a lot of good qualities. It is a community, and you can go there from independent, to the assisted, to the nursing, and to hospice. It is all within one area.

daughter 3

My parents have lived here for many years and the staff is nice and attentive. The assisted living area where my mother is now living has lovely rooms and the staff are very friendly and helpful. The food is great considering they have to feed so many people with different needs. There are many activities, a computer room, indoor pool, workout room, library, guest rooms for out of town visitors that are plush. It is a huge place with connecting halls and serves those who very ill to healthy 55 year olds who buy the townhomes. The vesper services on Sunday are nice and the meeting house is used for memorial services. The residents are treated like VIPs and the management is easy to interact with.

tabersco

I had quite a pleasant experience with this assisted living facility. The staff was always very helpful and took great care of my Grandma while she lived there. As far as amenities go.. They always had fun activities planned for all of the residents in the Porter Hills home. Every Friday night they would have a social hour at 6 p.m. where they played bingo or watched movies, and even had a Wii for people to play! The facilities were quite top notch. The room that my Grandma stayed in was recently renovated and had new furniture. The main building was not in the best condition but I do believe that they are planning on remodeling soon. I was sad to know that my Grandma had to move into an assisted living facility, but the staff, room, and activities were very great. I had a very pleasant experience with Porter hills and would definitely recommend the place to my friends.

Bj2

I believe that this is very nice and run very well. The people at the facility seem very nice and gracious. My great uncle moved in here recently and he seems very pleased with it. He says that there are lots of activities and ice cream socials. My great uncle says that his electric bill is very reasonable and that the food isn't too bad. When I visited him here he talked about heated underground parking and woodworking facilities but I did not see these. The rest of the establishment seemed very nice though very quiet. The facility had a dining room and a library among other areas. My great uncle seemed to be making friends easily but he still enjoyed going out (still driving at 92). Overall, I believe the facility is nice and a good value though I do not have that much experience with other facilities to compare it to.

mizzsarahw

This facility appeared to be very clean and spacious. The staff were very friendly, smiling and went out of their way to introduce themselves to me. My grandmother was there for rehabilitation. It was not clearly marked where I should go within the facility and would have easily gotten lost if I had not gotten clear directions from another family member. Dining areas looked home-like and there was ample sitting areas.