The Avalon of Commerce Township

Raymond

The staff at The Avalon of Commerce Township was outstanding. The amenities and facilities were top-notch. The staff was very informative and very helpful. They offered more post-tour assistance, so I'm still in contact with them. They had a full range of amenities and activities for the seniors to keep them active. They had a gym, a salon, a movie theater, and outside activities. They took them shopping and stuff.

Provider Response

Eileen

I went to The Avalon of Commerce Township. That's a nice place. The rooms are double the size of any of the other rooms of any place I was at. You could bring in a couch, you can bring in chairs and still have plenty of room. You can bring in a dresser. It's just lovely. And they have a different way of handling their food presentation, The dining room is set up for like five rooms that are in a particular area. And then the next area is going to a different dining room. And they move them around, which I think is pretty exciting. I remember him walking me through various doors to get to different areas of the facility. And one end is memory care, but you had to use a certain lock. It was just for employees. The other people couldn't open those doors. It was just to keep the people in a particular area. So, I thought the security was pretty good and the memory care people have their own courtyard, they can go outside. But in this courtyard is an interior courtyard and protected. I just really, really like that place. He told me that they have a routine. It's different every day, but they have routine things. When they get up in the morning and dress and so forth, then they might play table volleyball or something like that and then they do whatever they want and then they go to lunch, and in the afternoon they have other things that keep the people moving. I didn't like the exterior. It looks like a big manufacturing place. It's a big square building three or four stories high, and it's just not attractive. I was introduced to several people as we did our walk, and they were all just so friendly and calling the patients by name and being cheerful with them and responding to them. The staff in this place was very, very friendly. Every unit had its own sitting area with a television. You can have a television in your room, too. A lot of them don't let you do that. It was absolutely clean. The floors looked like you were going to skate on them. They were so shiny and clean.

Provider Response

William

My wife is in here. It's a nice place, the people seem very capable and nice, it's fairly close to my house, and the memory care unit will allow me, as a caretaker, to visit her every day. The staff all seem very caring and kind people as much as they're taking care of other people, not their own loved ones. They seem more capable than other places. The food is good too. The facility is nice and new, maybe like 3 years old. It came out as number 1 on my list. They have people that come in, 4 or 5 times a week, and play music and the residents have crafts for them to do.