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Volante of Chesterfield

29891 23 Mile Rd, Chesterfield, MI 48047

(855) 638-0838

Verified Partner

2.7

(10 reviews)

Offers Memory Care and Assisted Living

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Reviews of Volante of Chesterfield in Chesterfield, Michigan

2.7

(10 reviews)

  • Facility

    3.4

  • Staff

    3.1

  • Food

    2.8

  • Activities

    2.6

  • Value

    2.6

Barbara

5

August 14, 2024

I am a friend or relative of a current/past resident

My cousin moved into Volante of Chesterfield. She says the food is very good, and she's a very picky eater. The facility is very clean and neat. It's a very nice place. My cousin is very happy with it. You have to have a code to go in and out. The staff members are very nice, helpful, calm, and very good people. They play games. They have a movie room. It's not a big place, so there aren't a lot of people rushing all over the place. It's very calm and quiet. My cousin has a dog there. She does not have a stove. She has a refrigerator and a sink.

Reviewer RC#0710a

5

July 23, 2024

I visited this facility

The Bay at Chesterfield was a clean and calm environment. The staff was very friendly and very knowledgeable. There's a nice hair salon, a nice movie room, and community involvement. The dining area was also very clean. Their dining setup was very versatile. It was a very welcoming facility.

Charlotte

1

April 30, 2024

I am a friend or relative of a current/past resident

This building often floods and residents need to relocate to other rooms. I have witnessed 2 events between staff and residents that were handled very inappropriately which ultimately put residents in danger. The staff has no training to de-escalate a situation. Medications are often “missing” or have “run out”. If you have a loved one who is in need of consistent medications for medical or even depression - DO NOT reside here! Management will coherse family to agree to hospice. No matter the level of independence the staff will consistently increase the level of care. Supposedly, my family member “fell” 3 times, but the DPOA was not notified of these incidents. Narcotics and controlled substances have also gone “missing”.

Patty2021

4

September 30, 2023

I am a friend or relative of a current/past resident

My mother has been there for two years and she loves it. The aids/nurses are very attentive and kind. They take care of everything for her. Sometimes she may have to wait a bit, but understands they have others they are assisting. I have joined her for lunch and the food is very good, need seasoning, but understand other residents must watch their salt intake. My mom participates in some of the activities when she feel up to it. They have a nice variety of activities for her to choose from. Overall we are very pleased with this facility.

yourbestfriend

2

April 10, 2023

I am a friend or relative of a current/past resident

Do your homework. Before making a decision, take your time and talk to a number of the residents and families at different times during the week and on weekends. Since the change of ownership last summer, there seems to be a shift in the culture. The assisted living no longer has that "family owned" atmosphere. It's now owned and ran by a "corporation". Staff turnover, less caregivers and no permanent nurse on staff has caused some errors and delays in care. Meanwhile, they've been promising a full time nurse since December of last year.

AK2022

4

April 8, 2023

I am a friend or relative of a current/past resident

The change in ownership last August caused some staff to leave; however, we have had no issues with responsiveness when problems arise. The aids there are doing a good job (it's a tough job regardless of staffing levels). [Other facilities have issues hiring/keeping staff also.] Training is ongoing from what we see. Rooms clean and well-lit. New food management has improved quality of food. Lack of an RN for a period is a concern but have been told one has been hired and will join the staff soon.

Nicholas III

2

February 5, 2023

I am a friend or relative of a current/past resident

February, 2023 - This facility is a private pay facility and used to be called Grace Assisted Living. Under the old management, it had an excellent reputation and came highly recommended. But, the facility changed owners last summer and is now The Bay at Chesterfield. The State of Michigan website does not list The Bay as a licensed facility at present. Currently, The Bay no longer has a full-time nurse on staff either. I feel these are two significant disadvantages for the residents. Also, many of the experienced managers and caregivers left after the change of ownership. In addition, The Bay is often shorthanded. At those times, medications may be late and call buttons have been answered late or not at all. There is also noticeable employee turnover. It's sad because the building is on the newer side, has some good caregivers and the food is ok.

Josh98

1

January 28, 2023

I am a friend or relative of a current/past resident

This place used to be Grace Assisted Living. It was sold last summer and now it is no longer licensed by the state, nor do they have a nurse on staff. There are not enough good care givers. It feels like the new owners seem to be scrimping on quality care in order to make more money. In fact, the place is expensive and rates do go up. Very disappointed.

billybob88

1

December 21, 2022

I am a friend or relative of a current/past resident

This is typical assisted living. Staff is lazy, not trained, constant meetings nothing is done, meds are done incorrectly, Covid runs amuck, love ones ignored, the “supervisors” and “managers” seem to be more interested in their phones than work. The rooms are nice, the food is decent. The activities are ok. They have no transportation and residents feel locked in.

2022 Review

2

November 10, 2022

I am a friend or relative of a current/past resident

I was referred to this facility by caring.com. But, in the past year, this facility has gone downhill. Although they have a handful of excellent caregivers, the rest are average or less than average. The facility is usually short-staffed. Minimally trained caregivers and constant turnover make care quality inconsistent. And despite repeated meetings on shortcomings, issues are not resolved.

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Costs for Volante of Chesterfield in Chesterfield, Michigan

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$4,900

Starting Price

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,500

Starting Price

Services and Amenities of Volante of Chesterfield in Chesterfield, Michigan

Diet & Nutrition

  • Kosher
  • Low Fat
  • Low Salt
  • Diabetic
  • Renal
  • Special Diets/Dietary Accommodations

On-Site Services

  • Religious Services

Resident Information

  • Offers Respite Care

Financing & Payment Options

  • Accepts Credit Card Payments
  • Rent And Care Fees
  • Accepts Check Payments

Housekeeping & Maintenance

  • Linen Services
  • Housekeeping Services
  • Laundry Services

Languages

  • English spoken

Staff Training & Qualifications

  • Staff trained in Medication Management

Pets

  • Pets
  • No Large Dogs

Health Services

  • Psychiatric Care
  • Companion Care
  • Pharmacy on-site
  • Hospice Care
  • Medication Reminders

Inside Amenities

  • Cable/Satellite TV in Common Area
  • Entertainment Venues

Outside Amenities

  • Garden

Personal Care

  • Personal Care Assistants

Therapies

  • Occupational Therapy/Rehabilitation
  • Physical Therapy/Rehabilitation

Dining

  • Communal Dining
  • Room Service
  • Guest Meals

Games Hobbies & Recreation

  • Horticultural Activities
  • Tabletop & Other Games/Programs
  • Music Activities/Programs
  • Arts & Crafts Activities/Programs

Guests

  • Guest Parking

Kitchen Types

  • Kitchenette

Room Amenities

  • Cable/Satellite In Unit
  • Wifi/Internet In Unit

Parking Options

  • Parking Lot

Fitness & Wellness Programs

  • Salon Services

Additional Amenity Information

  • Fee Structure: Entry fee cost : $350
  • Special Comment: Here at The Bay, we are constantly finding ways to expand our offerings to keep residents engaged and entertained in their day-to-day lives!
  • State Licenses: AH500397098

About Volante of Chesterfield in Chesterfield, Michigan

Discover a vibrant senior living community that puts you first!

Experience independence and empowerment in an engaging social environment where we prioritize a person-centered approach and offer a wealth of amenities.

Here at The Bay, residents are provided with two full schedules of daily activities, live entertainment, in-house physical therapy, a visiting house doctor, and a great care staff that treat residents like their own family.

As a resident here you will get to indulge in unique, chef-prepared meals every day. Chef Eric, who studied at The Culinary Institute of America, and worked for years at the Children's Hospital, is exceptional and is always finding ways to work around dietary restrictions and get the residents involved in the dining experience.

We are also proud to offer daily housekeeping, laundry, and weekly salon services!

We would love for you to come and see our community for yourself and see why many residents choose to call this place home! We offer tours seven days a week and are happy to accommodate you and your schedule.

As a special offer, if you mention this listing during your tour, we will take $1,000 off of your move-in costs! We hope to see you soon!


To learn more about this provider�s license and review other available state reports, please visit:
Michigan Department of Licensing and Regulatory Affairs Adult Foster Care Search

Map of Volante of Chesterfield

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Caring.com

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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