Glen Abbey Assisted Living & Memory Care

Marianne Molnar

The staff have always been very responsive to my requests. They are kind to myself and family member residing at Glen Abbey.

Provider Response

RituS

Glen Abbey is a small size community, and therein lies it's strength. The building is relatively new as compared with similar places and the amenities modern, and well maintained. The staff is very professional about their duties, yet warm and welcoming. One feels heard. If you're looking for personalized care for your loved one, Glen Abbey is the place for you.

Provider Response

Joe N

My mom moved here 2 months ago. It has been life changing. They have given her 24/7 support. She’s sleeping better, taking part in activities and gaining weight for the first time in 2 years. The staff and a management have been so helpful, helping make sure she takes her medications, weekly doctor visits, even helping with VA benefits paperwork. I highly recommend Glen Abbey to anyone looking for independent or assisted living.

K. Pearson

The Executive Director at Glen Abbey came in during the worst of COVID-19 and what were hard conditions in health care everywhere. We worked together through a lot of challenging times, but with her upper leadership team behind her, Glen Abbey has become a wonderful home for my dad, who will be there for 3 years in December. While a steadfast leader, she's also put together a great team around her. The kitchen staff care about their residents, the food is so good, they're the best! The activities manager does a wonderful job, from daily activities to larger events. The care team staff has only gotten stronger; the bar is always being raised, and it shows. The team is responsive to your needs and concerns. Nothing is perfect, but attitude and intent mean everything. I make sure to take the time to thank them for being such an important part of my team.

kdye1984

We moved our father in to Glen Abbey back in May of 2023. My mother passed away suddenly and she had been my father's primary caregiver, so we needed to act quickly to get dad the continued care he needed. The team at Glen Abbey worked with us to get dad in ASAP and it has been a smooth transition since. My interactions with staff of all levels have all been very positive and I feel very confident that dad is in good hands with Glen Abbey. The facility is nice and clean. Staff interactions with dad have all been very good. We highly recommend Glen Abbey as a place for your loved one.

Ann Arbor

Glen Abbey in Canton has been a life-saving choice. My spouse was in need of a place to live and I needed help to care for him. Glen Abbey has proven to be the ideal place for us. From the very beginning, the staff made us feel welcomed and offered great support and comfort. We quickly felt a sense of belonging. They look after my spouse with compassion and tenderness. They work very hard to get to know him by talking and listening to him. If there is anything I need, they are willing to help me and always with a kind attitude. The same kindness and friendliness are shown to visitors that come to see my spouse. They keep the facility clean, the meals are good and they offer a variety of activities. I would recommend Glen Abbey to anyone. They will guide you and support you through a challenging time in your life. I finally can find a sense of relief and calm because of the special people at Glen Abbey who care for my spouse.

Pepupek

We have experience with two assisted living places locally here in Canton. Glen Abbey was the better of the two. Both had caring, friendly staff, but Glen Abbey was much more organized and better adequately staffed. They entry, exit requires manual door-release by staff, which at times seemed cumbersome, but contributes to the tight organization of the property, and we feel was a positive aspect. I would recomment Glen Abbey to another family member.

Gregory j

Nice size rooms some with separate bedroom, small refrigerator, large bathroom with walk-in shower. Good lighting

07-2021

The staff at Glen Abby are top notch! I love it when the staff greet you. They do not unfortunately state their name so it leaves an feeling of being impersonal. The name badges are not easily able to read. It would be helpful to know who is who at the facility to help get information to or from the right person. A monthly newsletter available at the reception area with pictures of staff and their support role at Glen Abby be helpful. The rooms are keep relatively clean and fresh. There are times however when meals are brought to the room (which is not my stated preference but still occurs—) crumbs and food particles litter the carpet which cause problems with remaining sanitary and safe. Interactions with the staff are positive as they are very willing to be helpful no matter what the cause and very caring to the residents. Although I have also infrequently witnessed staff being non communicative, short with others, distracted by their cell phones, or not being very polite. Everyone can have a bad day so I give more than one chance to prove my first impression wrong and have not to go that route—which is a good thing! Bingo is a big hit but it’s unclear to me if memory residents get the opportunity to have it in their area. Because they have more of a need for assistance (and family can help) it would be nice to see this offered in their are for a small group occasionally. The same with movie night. They are asked to attend the music events which is great when they take the opportunity to be taken to enjoy the activity. Glen Abby was very accommodating when several family members wanted to gather to celebrate mom’s birthday. We were able to gather in an activity room and bring in decorations, cake, ice cream, etc. the kitchen staff checked on us to be sure all was going well. Our family reviewed several memory care facilities. We feel the Glen Abby floor plan/layout is great for observation of the residents in memory care, is peaceful, permits resident privacy, and allows for resident socialization in common areas. Administrative staff are available and give notice by email if they want to communicate about vacations or change in staff when someone leaves, when group vaccinations are planned for Covid or flu, when vision or dental care onsite visits are being planned. The availability of Doctors Without Doors for times when there are concerns is GREAT! We have appreciated their help on several occasions to get the help needed and for follow up care.

Provider Response

dstrachan

This was the first time that a family member had to located to an assisted living facility. After a week long search we went to Glen Abbey. Julie was very helpful explaining the process, and was very informed on how to solve problems that came up. I cannot say enough about the staff. They all reached out to my Mom to assist and help her in any way they could. I would also like to include the importance of the family to visit and participate in the events of Glen Abbey. Glen Abbey was my Mom's home.

Scottyt

Being tough times Glen Abbey is always top notch. Staff always helpful when you have questions or need help. Facility is usually clean..home away from home.

TerrenceC

My Mom was in memory care for approximately three years. The management and staff were very caring and took amazing care of my Mom. The facility is relatively new and kept very clean.

Fingers

This is a small facility so everyone knows each other, staff is all very friendly and attentive! Our Aunt & Uncle really enjoy Glen Abbey. We have one in Assisted Living and one in Memory Care.

mjohnson16

Rooms are clean, quiet, homey. Staff is caring and competent.

Theresa Murphy

Glen Abbey is a beautiful facility many different style apartments/rooms to choose from. My mom's room faces the woods and she always has a variety of birds at her feeder. She often gets deer at her feeder as well. There are also spacious rooms that face the enclosed courtyard. The residents love to sit outside under the gazebo during the warm months. There are many activities during the day such as bingo, bowling, and crafts, as well as musical entertainment. The staff is very caring and friendly. My family feels very blessed to have the peace of mind knowing that our mom is well cared for and treated so well by the amazing staff! I would highly recommend Glen Abbey to anyone looking for a wonderful place for their love one to live!

Angela

Glen Abbey Assisted Living & Memory Care was wonderful. It was all open and the residents were having dinner at the time we went by. There was a nurse that took us around and she was very knowledgeable. They were a little short-staffed because it was the holidays, but she did a good job showing us around. We saw the memory care wing and the different rooms they had. They had single ones and ones where a couple could stay. They were appropriate, nice, and clean. They had full-service dinners (three meals a day), activities for the memory care, and then activities for the rest of the residents. They had them scheduled on a list and then visitors could come in and out. As they signed in, the doors were locked. So, there was also good security.

Dale's Niece

Very Clean and Employees are helpful and talk to my Uncle directly. My Uncle doesn’t join in activities but he does go down to meals and he didn’t before. Staff communicates with me when needed. He seems to be well cared for and after several months no longer complains about moving there.

Denise Mc

My mom love Glen Abbey. The staff is friendly and caring and they go the extra mile. There are a lot of fun activities to choose from. Her room is bright and cheery and spacious. She enjoys going down to the salon to have her hair done. The food is very good and a wide variety is offered. The staff is always very helpful.