University Senior Living

Beulah Ritmueller

We had high hopes for the care of my dad after he relocated from another facility. Shortly after he arrived, he contracted COVID and passed away during an outbreak at the facility. Tanum was very kind but one person could not counteract all the other issues at University Living. Communication with staff in the unit was poor and the Director projected an uncaring attitude. Staff in the unit had been observed not following masking protocols. There was zero expression of sympathy from the facility after his passing - no card, no flowers, nothing. Staffing challenges and indifferent leadership played a role. Nevertheless, our family will forever regret having placed him my dad at University Living.

Eugene

Our experience with University Living is good. Their food and the staff are very good and accommodating. The place is modern and clean. I'm satisfied, though the feel of the place is of an institution.

MM

University Living was very nice, they were very accommodating, very helpful. The sample unit was nice, and there were a few residents who had their doors open. The eating room was very nice and high quality. They have a room that you can rent out if you want to have a party for a loved one. Everything that I saw was a five out of five. It was very classy and very clean.

mpls123

My mother was a resident at University Living for the last month of her life. She was treated with respect and kindness from everyone we met. Tanum, the community relations director, is wonderful. During my initial tour, she took time to answer all my questions and was warm and friendly during her interactions with all the other residents. She and Chef Thomas even picked my mother up from her apartment and drove her to her new studio at University Living. During her last month, my mother was very limited in her movement, and spent her entire day either in bed or in the armchair. The dining room was very accommodating and delivered all her meals to her room. The women who run the activities are excellent, and even though my mother was unable to participate in the activities, they would bring her ice cream and check in with her regularly. Although UL is not a nursing home, there is a nursing director on staff and a full time nurse scheduled on the premise at all times. My mother's medications were delivered to her on time by qualified staff. One of the nurses, Nick, took time to sit with my mother on a couple occasions when she had a nightmare. My mother relied on the aides for assistance in going to the bathroom and getting ready for bed every evening. Her attendants were very kind and patient. My mother relied on her hospice team to help bathe her, but the attendants are also able to assist in this regard as well. I was present every day and was grateful for the cheerfulness of the floor supervisor and the medical technicians who helped make my mother comfortable during the last month of her life.

Linda415153

University Living was very nice. It was a little farther out, but I thought it was a lovely place. The rooms did not have a full kitchen which was perfect, but they would provide her with a refrigerator and sink. They had storage areas and nice bathroom for the people to go around. The staff was very profession. They were very nice to us. They sat down, talked about everything, and gave us materials. They were very pleasant.

Linda781107

University Living was OK, but I didn’t see any people walking around, and that turned me off a little bit. It’s a very nice, very friendly place, and I met the chef. The room would have been nice. However, the place was not convenient, I didn’t care for it being on the third floor, and the main thing was it was close to the expressway.