Asbury Methodist Village
201 Russell Avenue, Gaithersburg, MD 20877
Featured Review
5
|
June 20, 2024
I moved to Asbury in November, 2021 and couldn't be happier with my choice. Having looked at other retirement communities in the area I chose Asbury for a number of reasons. It is a continuing care community and the campus if absolutely gorgeous! With paths around both ponds I get renewed being surrounded by nature it its seasonal glory. There are more than 120 species of birds, a certified habitat area, pollinator gardens - and I saw a fawn on my early morning walk this morning. It has been easy to make friends whether in exercise or brain health activities, educational classes, musical offerings, or just walking around campus. I love being able to take advantage of cultural activities in the greater DC area while still living in such a peaceful surrounding.
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About Asbury Methodist Village in Gaithersburg, Maryland
Step on to the Asbury Methodist Village campus and you just feel it. The energy. The camaraderie. The possibility. It's a welcoming environment that is unmatched at other Continuing Care Retirement Communities. As an Asbury community, we take senior living to new levels by creating a place where people from diverse backgrounds live with heart "” sharing life experiences, exploring new opportunities, and building a fulfilling future for themselves and their neighbors.
See for yourself how good senior living can be
When you're in a vibrant community of people who love where they live, in a location as full of natural beauty as Gaithersburg, camera-worthy moments happen all the time.
To learn more about this provider’s license and review other available state reports, please visit:
Maryland Office of Health Care Quality Licensee Directories
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Reviews of Asbury Methodist Village in Gaithersburg, Maryland
4.1
(64 reviews)
Facility
4.2
Staff
4.4
Food
4.0
Activities
4.2
Value
3.5
Judy S.
5
|
June 20, 2024
I moved to Asbury in November, 2021 and couldn't be happier with my choice. Having looked at other retirement communities in the area I chose Asbury for a number of reasons. It is a continuing care community and the campus if absolutely gorgeous! With paths around both ponds I get renewed being surrounded by nature it its seasonal glory. There are more than 120 species of birds, a certified habitat area, pollinator gardens - and I saw a fawn on my early morning walk this morning. It has been easy to make friends whether in exercise or brain health activities, educational classes, musical offerings, or just walking around campus. I love being able to take advantage of cultural activities in the greater DC area while still living in such a peaceful surrounding.
Provider Response
Charles
5
|
February 8, 2024
We are planning on making a deposit on an apartment at Asbury Methodist Village. We have chosen them because they have an apartment available that meets our needs, and it is affordable for us. We're satisfied with the way the facility and the grounds are kept. There are about 1200 people there. The building we will probably be moving to was built in the 1990s, which is one of their newer buildings. It's a fairly large campus, and there are 4 or 5 different facilities for eating. So there is a lot of lot of flexibility in that. And they offer quite a lot in the way of fitness classes. They have a good fitness center with a pool. The grounds are quite extensive, so it's very easy to get out and walk in the grounds. It's a gated community, so it seems quite secure. The people that we met, including some of the residents, were pleasant and kind, and I think, we will get along well with them.
Provider Response
frustrated
3
|
February 6, 2024
My 89 yr old mother was sent there from Shady Grove Hospital. The staff was nice but the whole reason for her stay was for the rehabilitation which was slow going. The staff would let her lay in bed all day. It's very frustrating when the health insurance will only give them so many days to stay and the cost is expensive.
Retired4Life
1
|
January 31, 2024
A Disheartening Experience at Asbury Methodist Village Regrettably, my time at Asbury Methodist Village has been marked by disappointment and frustration, prompting me to share my experience for the benefit of prospective residents and management alike. From the outset, the facilities' upkeep has been subpar. Maintenance issues are prevalent and often take an eternity to resolve, making daily life inconvenient and uncomfortable for residents. It's disheartening to witness such neglect of basic necessities in a community that promises a comfortable and secure living environment. Moreover, the lack of meaningful engagement and activities is alarming. Despite assurances of a vibrant community life, the reality falls short. Events are few and far between, and those that do occur are often poorly organized and lackluster. Residents are left longing for opportunities to socialize and participate in enriching activities that promote a sense of belonging and fulfillment. The management's handling of concerns and complaints is equally disappointing. Feedback from residents is frequently brushed aside or met with indifference, fostering a sense of alienation and powerlessness among those who call Asbury Methodist Village home. It's evident that resident satisfaction is not a priority for the management team. Additionally, the dining experience leaves much to be desired. The quality of food is inconsistent, and the menu offerings are uninspired and repetitive. For a community that prides itself on providing exceptional dining options, the reality falls far short of expectations. Furthermore, the cost of living at Asbury Methodist Village does not align with the level of service and amenities provided. Residents are subjected to exorbitant fees without corresponding value or quality, making it difficult to justify the considerable financial investment required to reside here. In conclusion, my experience at Asbury Methodist Village has been deeply disappointing. The lack of maintenance, dearth of meaningful activities, indifferent management, underwhelming dining options, and unjustifiable costs collectively paint a grim picture of life within this community. As a prospective resident, I would urge careful consideration before committing to life at Asbury Methodist Village, and as management, I implore you to address these concerns earnestly and promptly to restore faith in the promise of a fulfilling retirement experience.
CCage
5
|
May 12, 2023
In less than a month, my husband and I will have lived at Asbury for five years. At the time that we decided to move here we were not even thinking of leaving our home of 42 years and assumed we would “age in place”. If anyone had suggested that we move, we would have been aghast at the thought. But then serendipity stepped in and within a week of first having the idea planted in our head we had “signed on the dotted line” and we knew in our hearts we had made the right decision. In retrospect, yes it was. For anyone reading this, I say to you, in my opinion Asbury has whatever you may want or need to live out your years in the best way possible. There are people here still in their 60’s and working their jobs. Some people (like us) had lived in a neighborhood that had changed, had friends who moved away for one reason or another, and life had gotten smaller for us even though we still tried to live as we always had with fewer opportunities to make that really happen. Others have waited until health problems are a reality and moving a necessity. Then, of course, there are lots of other in-between situations that bring people to Asbury. There are many options for living space here - homes with garages, various kinds of independent living apartments, assisted living and skilled nursing. Many people face the realization that while okay now, they may live long enough to need the extra help available here at Asbury. As for activities and special interests, there is most likely anything anyone could want here at Asbury - and friends to enjoy it with. For many, the garden plots are a highlight. Most everybody enjoys the many walking trails around the two ponds and the many trees that are included in Asbury being designated an arboretum by the state of Maryland. In my case, multiple ways for exercise and opportunities to enjoy nature, interesting friends, stimulating classes, lectures, concerts and trips are tops. You can be as involved or as private as works for you. About the opportunity to experience nature, here at Asbury I take walks around the ponds once or twice a day depending on the weather, and feel restored each time. While I can walk these areas, I see other people not only walking but some using the whole gamut of mobility aids- canes, rollators, being pushed in wheel chairs, driving their own scooter or electric wheelchairs. People living with assistance there with their aids. One resident here is a very knowledgable birdwatcher and sends out periodic emails with notes and pictures of the birds he has identified on campus. This week, during the height of the migrations season he reported seeing 50 different species on one morning and 119 so far this year. Being able to get outside in such a beautiful and safe place at my age is truly one of the best things about living here. About the food: there are three main dining rooms and other smaller ones including a Bistro with a full bar that is open all day. I think most everybody enjoys the food. However, I am what is called a “picky eater” and I am happy with how nicely the dining staff works with me to be sure I have what I want/need. I recently heard about a Hindu couple who moved here and are happy they can get such good vegetables. My husband and I are really happy to be living at Asbury.
Provider Response
Louise
5
|
September 10, 2022
I will be moving to Asbury Methodist Village. The staff is very kind, and they seem dedicated. The place looks good and well-kept. They have a lot of amenities that are just lovely. There's a dining room in practically every apartment building. There's a dedicated arboretum. On campus they have a wildlife preserve, walking paths, and a gardening area. They also have a wellness center with an indoor pool and other amenities, such as a gym. They have a cafe, a little store, and other things associated with the concept of wellness. They have all kinds of special interest clubs like dancing and intellectual groups. They offer educational things, and they have lectures. There's a huge theater there.
Joni
5
|
June 21, 2022
I toured Asbury Methodist Village. They have all the levels of care and you can stay there until you die. But the independent living is separate. It's a fabulous place. Their outdoors are enclosed, and you can see through them. It's like walking through a tunnel the whole way and you can see where you've gone, and you feel like you're outside even on a cold day. They make the apartment to your recommendations. If you want different colored tiles in the living room, the kitchen, and the bathroom, you can change the color of the tile. You can put down marble if you want. You can design and put the color on the walls that you want. They charge you for it, but it's still a nice convenience. It has tons of activities, and they have a pool. They have classes during the week and on weekends. You can have your family come eat with you. You pay a monthly fee for your meals. They have bingo and woodworking. They also have a very nice library with very nice chairs for you to sit on and read if you want, and you can also sign a book out. The outdoors is beautiful and professionally maintained. The bushes are flowering. The money that you give them as a down payment goes into the building structure and the yard keep. The food is excellent, too. They just try their hardest to get you to come to live there.
Connie
5
|
June 5, 2022
We went to Asbury Methodist Village. From what we saw, there were a lot of opportunities to have a different kind of living atmosphere from an apartment where you get continuous care, all the way to an independent home where you're independent living. They had lots of options. They probably would have been our first choice if they were closer to our son. They had plenty of amenities. They had pools, and they had exercise equipment. They had a lot of opportunities to do things. They had doctors on staff, they offered meals, and they offered lawn care if you were in an independent home. They had a lot of activities as far as what the residents can do. They have very friendly staff and they're very attentive to your needs.
Anne
5
|
May 9, 2022
Asbury Methodist Village was lovely. It's a very large facility. My parents lived there, and we're very pleased with it. My father was in memory care while my mom was in assisted living. It was a three-minute walk from one side of the campus to another part of the campus. So, they saw each other a lot every day and I was also there a lot. So, I was very involved in their care, working with the nurses and the doctors, and so forth, and I had a really good sense of how the place was run. They're very ecumenical in terms of spiritual devotion. They appreciate people having any kind of religious life and day-to-day living. You could feel it there and I liked that. The staff was amazing. The food was great. The buildings were very well cared for and they were always clean. I think they're very, very reasonably priced, too. My father's room was nice. He had a bed, a chair, and a desk, but what was important was that people were really kind and competent. As their child, you want them to feel like they're cared for and they felt that there. They had lots of art stuff and because they're large enough, it kind of catered to a group of people who were interested in lots of different things. So, they would have political commentators come out and talk to them or a gardening buff. They had lectures all the time on the most interesting topics. My mother would come home with all these sweet things that she would make from a crafts class. She made Christmas pins for people and they were just adorable and all handmade. She was very proud of them. She wanted to give something back to other people and she was very happy about that. They also take the residents to the Kennedy Center. They have a really big campus, so you can walk around for exercise. There's a portion that is cordoned off where people can go and have their own little garden plot.
Nancy
4
|
August 21, 2021
I'm doing the paperwork to move my mom into Asbury Methodist Village in Gaithersburg. I have looked at the facility in person, and it was great. The facility is very nice and the grounds are nice. It's bigger than I expected it to be; it's very spacious. The staffing level seems to be great, which is important. I saw both assisted and independent living.
Frank
3
|
July 6, 2021
My father-in-law has stayed in Ashbury Methodist Village, and the people were very friendly. The activities were OK, but my father-in-law didn't participate in some of them. The facilities were a little bit dated, in the sense that the furniture is on the older side. It is still very useful, but certainly in good repair.
Chrisitine
2
|
May 16, 2021
My mother has lived at Asbury since 2012 in their independent living apartments. She recently fell, was hospitalized, then released to the Asbury rehab. It is nice that it is so easy for her to get discharged to a rehab with a minumum of paperwork and drop-everything urgent research on where to send her. However, the reason for my two stars is that the telephone in her room does not work. There is a phone and a phone line in her room. Unfortunately, the phone line barely works. We three kids have experienced this in trying to talk to my mom in her Asbury rehab room: disconnected call, elevator/hold music playing during the conversation, loud buzzing that overpowers the ability to hear her or speak to her, and unanswered ringing without the ability to leave a message. My mom has been there for two weeks, and my sister has to keep calling the nurse's station to get an update on my mom, who is conscious and able (and eager) to speak to her family. One of the nurses took pity on my sister and brought my mom out of her room so she could talk to my sister directly. This, to me, is a really poor reflection on either the building services or Asbury top management or both. I mean, telephone technology is over 70 years old. Why is Asbury having trouble maintaining a functioning phone line? Land lines are not exactly high maintenance infrastructure. It is also bad to have nurses distracted from their duties in this way. This ship is not run tightly.
Lopez77
1
|
April 6, 2021
( put a camera in the room so you can have proof. ) My mother in law was here, not sure for how long to recuperate. First night She called and called because she needed to use the bathroom and not one person came to help. 2 days later she got a roommate and the same happened, at night there is no help of any kind, ( I had to stay and help my mother in law,) we just hear this lady call for help most of the night, I tried to call someone but there was nobody at nurses station or hallways. Install a nanny cam and you’ll be surprised what you’ll find.
Abeach
5
|
December 13, 2020
I have been a resident for 7 years and the experience has been great. Services have been great, including needs of the Villa (town house) where I reside. Easy to make friends, as most residents are very friendly! Much to do on this campus. You can never be lost for what to occupy your time, or do nothing if you desire! All of the associates are most helpful and willing to help you in any way! I have enjoyed learning a new trade as a TV camera man! And the opportunity to see more of my fellow residents on TV! Have had a garden plot, with some success in growing tomatoes and peppers.
francejpruitt
5
|
October 18, 2020
Where else can you find a really great retirement community in Montgomery County? After extensive research, we decided that Asbury was the answer to our prayers; and after living here for a year and a half, we are even more sure that it is. We live independently in a villa at the top of a hill, in a 125-acre park with two ponds, beautiful trees (Asbury is a recognized arboretum), and lots of wildlife. We enjoy and contribute to an active continuing education program run by the residents. We swim in a large indoor pool and exercise in a gymnasium run by dedicated trainers. The other residents are friendly and interesting, and the staff takes care of all our needs. The very warm atmosphere is pervasive.
TEB
4
|
October 8, 2020
Asbury provides my wife and me with security without the cares of home ownership. We are completing our seventh year in a Villa. During this time of Covid we especially prize AMV's 134-acre campus. It a certified arboretum with open space and two ponds. Deer, birds, squirrels, and other wildlife abound. We love being able to walk freely around this campus with little risk of infection. My wife tends flowers in front of our Villa and cultivates vegetables in a garden plot across Russell Avenue. She is faithful to her yoga classes, while I routinely swim laps in Asbury's 60-foot indoor pool. Both of us take part in small-group social activities, many of them outdoors, with our Villa neighbors. Asbury has proved to be a comfortable haven for us.
Mary
5
|
April 10, 2020
My mother-in-law is at Asbury Methodist Village. She has been there for 10 years now. She loves it; however, it is so far away that we have to travel more times a year to see her and it just gets more difficult as she gets older. It is wonderful. I would move there in a heartbeat. It is several different apartment buildings for independent then they have one big building for assisted living and another building that is the nursing home. It is a large community but it is wonderful. I'm glad she's there because they're wonderful. She got a visiting nurse that comes in once a week and she can just call for assistance if she needs it. Food is very good food. Every floor has a club or a group and they do floor activities. My mother-in-law is in the painting club and the jewelry club. There are tons of clubs because it is such a huge community. You're bound to find people that have something in common. She also has a bunch of friends there that are also Japanese, so they can do Japanese activities. They have gardening, there is a bus service that takes you around. They also have a pool and a gym. Her doctor is in the complex and the clinic is right down the street. It is just amazing. It is a beautiful park-like setting; however, it is such a big place that sometimes it is hard to get a hold of people.
Dave Reiser
5
|
April 2, 2020
My wife and I moved to Asbury 5 years ago and have nothing but great things to say about our community. Right now, COVID-19 has hit the country and the world. We feel very safe and very cared for here. There is a great TV studio and they recorded all our exercise classes so we can do our exercises in our homes. They are also showing movies 5 times a week. We have a wonderful 134-acre campus that has walking trails, a pollinator garden, a wildlife preserve, and we got our National Arboretum status. Normally, there are so many things going on that it's difficult to choose. We have Osher classes here, Keese School, many different clubs, a TV studio, abundant exercise classes daily including yoga and water classes, and many things to volunteer for. We are loving our retirement at AMV!
Clarisse
5
|
September 24, 2018
Asbury Methodist Village was a very nice and elegant place. They really care about the residents. Everything is geared to making the people as comfortable and happy as possible. I was really impressed. The dining area was lovely. They had a full complement of activities and treated us very well during the visit.
JSW
4
|
September 11, 2018
Asbury Methodist Village had nice accommodations in each of their buildings. They have spacious apartments, lots of activities, and transportation to community events. The staff was very nice and very hospitable.
Henrietta
5
|
March 31, 2018
Asbury Methodist Village had a very large open space around the buildings. They served very good food, and the staff was very pleasant. They had a gym, a swimming pool, lots of different general rooms for everyone to use, and walking trails.
Marvin
5
|
February 20, 2018
Asbury Methodist Village is huge. It's interesting, it's nice, and it has a lot of amenities. They have everything, independent living, assisted living, rehabilitation centers, and nursing homes. They have different levels of care and a lot of organized activities for the residents. It's in multiple buildings. It's one of the best ones I've seen, but it's very expensive too. The facility is just unbelievable. The staff members all seem competent and the sales staff is super nice. The rooms were nice, clean, and looked like they'd just been remodeled.
Reviewer
3
|
November 11, 2017
My relative was at Asbury Methodist Village for rehab. She was asking her caregiver what the medicines were for, but she couldn't tell her. She could have gone back to the desk and found out. I think they should have better communication with their patients. The food seemed very good because my relative was a very picky eater. They were very nice to give her a menu so she could order what she wants. Setting aside some incidents, I think the staff was nice and they tried. They took steps to find out how they can work with things, and they strive for perfection. The place was beautiful and the grounds were well-manicured. It was always nice and clean. There was never an odor.
wanainche
5
|
July 6, 2017
We looked at over a dozen places over five years before settling on Asbury. Pluses included: Non-profit organization with long history; lots of on campus AMV provided and resident generated/provided opportunities for engagement and involvement; within 30 minutes of a variety of good cultural activities outside of campus; an hour to three air airports, plus blocks from Interstate, on bus system, mile form train station; responsive administrative staff and attentive and interested support staff; and above all else, great neighbors with a variety of backgrounds, life experiences and interests.
hallock
5
|
May 31, 2017
Asbury Methodist Village was a big place. It was a farm, and they had a huge staff. They had a swimming pool, a gymnasium, and workout places. We were quite happy when we were there. There were about 1500 residents, and most of them were in the independent living. They had a bistro, and you could order sandwiches there. There was a library, and they offered all sorts of programs and outside activities. We had a 2-bedroom apartment with a sitting room, a big dining area, and a washer/dryer. We also had a sun room which overlooked the courtyard. It was a gated community, and there were ponds. It was a really nice place.
Precious Soul Fly Away
1
|
March 12, 2017
I visited this place and I highly recommend not……Staff in the elevator speaking in a different language about being over worked with 12 patients and how some of their patients don't even get taken care of. In addition, I came back on a different day - staff always having side bar conversation for long periods of time, very rude with horrible attitudes, most of them were foreigners. I could feel no love in the air as it was just a job not truly caring for the people.
Dotsie
5
|
February 27, 2017
This is the best place for anyone who is retired and ready to enjoy life! Move in while you are young (60!) so you can take advantage of all the wonderful facilities and programs! The larger the facility, the more they can offer the residents and Asbury is the largest CCRC around. We have it all! I walk the nature trails daily, swim in the gigantic indoor pool 3 times a week, participate in the exercise classes, attend Keese School twice a week, go to the movies in the 275-seat theater, attend different classes, enjoy the Strathmore events on compass, go on trips to various places, eat out at the restaurants whenever we want to, play bridge with new friends, share at a book club, volunteer at different places, and much more. The best part is the wonderful people we have met and the fabulous staff who are always there to help. I thank God every day for finding this beautiful, well-maintained campus and facility for my husband and me. We love it here.
Mel358628
4
|
January 2, 2017
I had little experience with Asbury Methodist Village using various functions that they have, and they were very good. So far, the staff has been excellent. The rooms that we saw were fairly small but everything was very well kept. The best feature of it was that outside of the rooms themselves, they had numerous libraries and common rooms that were well kept, very well maintained, and painted decent colors. There was nothing dismal about the place. It was light and airy, and it was pretty good.
happyvisitor101
3
|
August 22, 2016
I went to see Asbury Methodist Village. The independent living section looked good. The patients looked pretty happy, but the assisted living part didn’t seem that clean or well managed. Asbury Methodist Village was a nice gated community, so it’s safe. The staff looked nice.
Sam614475
4
|
July 14, 2016
Asbury is very nice with a large campus and different types of facilities for different needs. I have a 1,500 sq. ft. apartment with two bedrooms, living room, dining room, and kitchen. It’s a continuing care community, so you got a little bit of everything as one progresses in their age and inability to survive. They have a healthcare center and housing for those that need a little more help, and independent living. They have a pool, 130 acres of grounds, two ponds, a lot of walking trails, chapel, and garage space for my car under the building.
Ava420837
5
|
May 25, 2016
Asbury Methodist Village was a huge place with individual courtyard and garden homes, and my husband and I would like to be in that rather than in an apartment. They had a pool, a salon, a library, and all kinds of activities. It seemed really flexible. There were lots of green places to visit and ponds. It seemed more rural, and they've been here for almost 90 years, so they've been doing this for a long time. We stayed for two nights, ate a couple of meals, and had residents who ate and sat with us. There was a lot of one-on-one contact. They had anything you could want to eat and three or four dining rooms. You can pick a food plan or you could just eat where you want, when you want, and what you want. It was a very nice and a very expensive place. This is where I would go if I decided to go to the East Coast.
Anonymous120920550
4
|
February 24, 2016
Asbury Methodist Village is very nice, well kept, and offers a variety of housing. It's extremely expensive because it is a continuing care facility. I do not like that I will get involved with skilled care and intermediate care; if I need it, I will get it, but I do not want it now.
Pam115223650
5
|
August 11, 2015
During my visit in Asbury Methodist Village, I saw that the staff was very lovely and nice. The people working there were very positive. The rooms were spacious too. I tried their food, and it was delicious. They also had a very wonderful dining room. They had all kinds of activities like lectures, theatre, music, and everything you could think of. They even had a swimming pool and wellness center. It was a gated community, so I was quite satisfied of it. In general, I think they didn't need improvements at all.
Caring111052450
5
|
July 21, 2015
My sister is in Ashbury Methodist Village. It is a CCRC. It is a big beautiful place. It is very well run with great, competent staff. The grounds are spectacular. It is a huge campus with massive trees and beautiful grassy lawns. It is very peaceful and very quiet, and it doesn't have a lot of commercial traffic running around the place. The thing that is beautiful about the room because she has Medicaid and she has a shared room, they have a huge bay window, and everybody gets a bay window. It is lovely. They have lots of good activities. They have a big calendar, and they try to push my sister out. They have volunteer activities where you can make sandwiches for shelter. They have movies, bingo, and book clubs. They have a variety for every mental capacity. It has a very fine reputation and we consider to be very lucky to get her in there.
Hallock
5
|
July 14, 2015
I am currently at Asbury Methodist Village. For me it's a perfect place. The food has been very good. We pay a lot of money, and the place is first class. We have a big auditorium where we have movies four times a week. We have transportation that takes us to our doctors. Overall, everything is fine. We have everything anybody could ever want.
Caring100421550
5
|
January 25, 2015
It was a nice huge sprawling campus, and they did a lot of great things there, but it was too much money for us, way too expensive. We felt that we were paying for a lot of services and amenities that my mother was never going to use like the swimming pool. If you've got the money, that's the place to go. She had a very nice room. It was of decent size, it was well laid out, and the bathroom was very nice and very big. The staff were very professional. If you move in there, you can get an independent living apartment which was very well done, very well kept up, and when it was time for her to go to assisted living, it was kind of an easy step; we just took her to a building across the campus. They're able to take care of you forever there. When you go in there younger, you can take an advantage of all the amenities: the gym, swimming pool, all the activities, the campus, and everything they have. If I had money to burn and then was looking for an independent living, I wouldn't hesitate to move in to Asbury Methodist Village.
Caring101682750
5
|
January 25, 2015
Asbury Village is a gorgeous facility. They gradually expanded, so physically it is extremely attractive. One of the reasons that I opted to apply to this place is I know some people who lived here. I worked for and with them, so it gives me the upper hand when I move to this place; it won't be a complete surprise. I had a meal there, and it was delicious.
Disgusted and angry
1
|
October 5, 2014
Horrible place. PT,OT,and Speech therapy is contracted and they are good. Emplyed nurses, GNA's, CNA's are awful, have bad attitudes, lazy, and limited skills.
Provider Response
We are very sorry that you were disappointed. Asbury Methodist Village strives to provide the best possible care and service at all times, whether it is provided by our staff members or contracted providers. We have shared your comments with the relevant management teams to ensure proper follow-up.
Caretaker001
1
|
June 10, 2014
Avoid at all costs. Asbury is all about draining you of your funds before you pass away. You will receive a bill for every time a physician says hello to a resident, staff are confused, many do not understand English, others are poorly trained and do not understand common medical terms and names of items, food is mostly cold even when listed as "hot", and dinning room personnel unattentive, often with trainees working. Please do yourself a favor and look elsewhere for caring staff.
Provider Response
We apologize for the frustration you experienced. We have many dedicated and skilled staff members who are truly committed to the residents they serve. We will continue to provide training and education for our staff members so that every client receives great care and service while they are here.
Darienne
4
|
May 30, 2014
Asbury Village was recommended to us by a number of my mother's friends, and I had also come across it in various senior publications. It's a large property, and it has a number of different villages designed for different needs, and I like that. There were also a lot of activities for the residents to partake in. The rooms are very pleasant. It's nicely laid out. They have all of the safety grips that elders need. I like their philosophy and how they approach caring for senior citizens.
Caring3835
5
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May 29, 2014
My husband is in Asbury right now. It is one of the best nursing homes/assisted living/rehab places that I had seen so far. My husband is in the part called Wilson Health Center. They have residents with advanced Parkinson's disease, with Alzheimer's, and they also have people who just want to retire and have a quiet life. Asbury is very nice. It is really outstanding. They have exceptional amenities. It is beautifully landscaped, and it has enclosed security. They have a beautiful serenity garden. They have a comfortable and large living room with television and access to computers. They have an event room for social times and a library with access to an abundance of reading material. They also have a chapel and a store, and when you go in there, they offer you coffee and chocolates and crackers. The food is outstanding. There is a nice dining area where you could eat with your loved ones. Asbury is really top of the line. It is five-star. It was run by the Methodist Church, but now it has grown into a really big, huge place. It is assisted living, and it has rehabilitative services. It has everything you need from the time you retire until you die. They have nice staff. They are very informative. They have the right people. They help you navigate through the system. They are very good and very attentive. They have a community coordinator who coordinates everything for you to make sure you understand all the insurance and how it works and you won't be caught by not understanding what's going on with like Medicare and Medicaid. My husband has Alzheimer's, and he was unable to walk when he came out of the hospital, so he is there for rehabilitation.
Caring83229650
3
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April 21, 2014
We moved here to Asbury 15 years ago. It is a very large facility. There are five apartment buildings here. We live in the shortest one, which is only five stories tall. They have one-bedrooms, two-bedrooms, and some even have three-bedrooms. We have a washer and dryer in our apartment. After 15 years, the food is not good as it was. The quality of food has greatly dropped off. It is not as fancy as it used to be. We have one meal a day that is either lunch or dinner. In terms of activities, my wife is involved with the Christian's Women's Club and the Gardener's Club. However, I think what they could improve on is the attitude of the upper staff people. They're not friendly and happy. The interesting thing is that the housekeepers and all those kinds of people along those lines, they send them to a school that they have here to teach them to be happy and friendly and speak to the residents and all those kinds of things. Unfortunately, it is the upper level that should be going to the school and not the lower ones.
Caring79340150
4
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February 28, 2014
Asbury Methodist is very good. I'm very pleased with it. The staff is excellent. They have lots of activities, trips, lots of lectures, concerts, they bring people in, and lots of physical activity as well. I did a lot of research and I knew the medical directors. They offer ranges of options.
Melissa11
5
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February 13, 2014
My mom was in Asbury for around two weeks before she passed away. She was in the Wilson Health Center. Asbury was near my office and very close to where my brother and I both lived. We were very happy with the place. It was very clean and it looked like the food was good. The care was unbelievable, the nurses and the doctor on staff were great.
farfromhome
5
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January 31, 2014
My mother-in-law is in Asbury Methodist Village for three weeks now. It is a nice place and near where my sister-in-law lives. The facility is really clean and nice. The staff seems to be really nice. She likes them and everyone seems to be very helpful. She likes the residence and has made a lot of friends. I haven't eaten there but my mother-in-law likes the food. She is staying in an apartment. I know they have lots of activities but she has not been there long enough to be involved in the activities. She's very satisfied and happy with the community. I will recommend them to others.
Caring57682350
5
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October 31, 2013
Asbury Methodist was lovely and wonderful. If it wasn't for the money, that's where we'd probably go. They have a lot of activities. They have a big, beautiful swimming pool with all kinds of swim and exercise classes. They have a gym, they have a theater and they also take you all over on trips.
siona
5
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October 29, 2013
My mother stayed here twice in the Wilson Nursing building and the care was excellent. She died here while in hospice care and the majority of the staff were wonderful to us.
Alice11
5
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September 25, 2013
It was a nice facility. The rooms were fine and the staff was very accommodating. They had lots activities and I would recommend them to others.
Caring060507
4
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June 13, 2013
Asbury Methodist Village looked very good. It was one of the top for senior citizens. It's very well respected. We're very impressed when we visited the facility. The staff were competent and they seemed to know what they're doing. Residents seemed very happy and there's always something to do. They're very pleased with activities, like swimming in their pool, ping pong, card games, yoga and various classes. They also have field trips like going to theatres. Everything was fine, however, the place was way too expensive for us.
Jean18
5
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May 11, 2013
My mother stayed at Asbury Methodist Village and it was near my house. It was convenient for me to visit her anytime. She had an apartment complete with a bedroom, living room, kitchenette and a large bath. The staff were amazing, caring and smart. There was a nursing staff 24/7 and their vital signs were checked once a week. The residents had two options for every meal and my mom said the food was delicious.
Carlos2
4
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April 30, 2013
We visited Asbury Methodist Village as we looked for a facility. The apartments were a little cramped and it was not spacious enough for me and my wife. They had various activities available. And the staff were very amenable and accommodating.
Caring5940
5
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January 5, 2013
Asbury Methodist was the one that had the most things that we're looking for. We've only met the marketing people because we haven't moved in. But I've been very pleased. All my questions were answered. One of the reasons I preferred this place was we do not have to take the evening meal. And that means the monthly fee becomes much less because we're doing our own food. We have a very different pattern to our life. We don't eat from 5 to 6:30, we tend to eat later. So for us it was perfect because we can do our food when we want to. That's not possible with the other places.
TripleS
4
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October 17, 2012
The facility that I volunteered at was maintained very well. Janitors were constantly scrubbing and sanitizing the facility as to not allow the spread of germs. The facility had a large staff and thus the nurses weren't forced to work long shifts which is the case in many other assisted living facilities. There were three square meals a day alongside various snacks at the resident's request. Hand sanitation devices were located through out the facility in each hallway and living area. This provided for a much safer and germ free living and working space. Vending machines were made accessible to the residents family and friends and to the volunteers. The staff treated each resident with the utmost respect and care although in some cases the residents were ignored. The facility also contained a beautiful yard where residents were allowed to relax. There was a large cafeteria that provided meals for the guests and residents throughout the day.
Dashrike
4
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September 22, 2012
The facility was as close to an ideal community for my elderly grandmother. Because of complications due to her diabetes she had a hard time getting around injecting herself with medication and preparing nutritional meals for herself. In this community she was able to maintain her independence by having her own apartment while still having constant supervision. The home included a meal plan that allowed my grandmother to eat prepared meals in a dinning facility with other residents. The dining facility was very formal with set menus and waiters in ties. It made my grandmother feel important at each and every meal. In addition it forced her to socialize which was something that she avoided before she went to he home. Also, the security at the home was top notch without being overly restrictive. A visitor had to sign in to visit a person in the facility but if you were a frequent visitor as I was the facility streamlined the sign in process so it did not feel overly cumbersome. I remember my grandmother telling me that she felt very secure even in the facility without feeling like she was in a prison.
Caring410
5
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September 6, 2012
Asbury Methodist Village is huge, like a campus. It was nice, we got a tour and everything. The apartments are little old, but its' nice, they had parking and everything. It's both independent and assisted living. But it was the type where you buy in, it wasn't a rental. My mother liked it, but she's 89, and she said, "I'm not going to live that much longer. Buying isn't worth it." They have many different buildings. They have buildings for people living independently and for the assisted living, and I think they also have nursing home care, but we didn't see that. We talked to some people there and they seem to really like it. The two downsides, you had to buy into it and mom didn't want to put out that kind of money, she wanted a monthly rental place. And the other thing was it was far enough away from where she lives right now. She doesn't know the area, so she would have to give up driving. She's kind of too old to learn the area.
Thompsonsm4
3
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June 29, 2012
The main building is getting old and does not give off a warm feeling, but they are currently working on renovations. From what I can tell the residents seem to enjoy staying there for the most part as many activities are provided. Since I have only toured the facility I cannot speak to the true nature of the staff and how they treat the residents at the facility. I did not taste the food but it did not appear to look very appetizing and I hope they upgrade that in the future to give the residents something to look forward to eating. I was happy to see that the company brought land around the main building to house younger residents of the community (still 65 and up). The homes are very nice, and bring a new energy to the area. Most people complain about nursing homes, luckily I have not heard too many complaints about Asbury Methodist Village.
Kate5
4
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May 22, 2012
I visited this facility and think it was good. It certainly had a lot things available and it was neat. The only problem I had seen when I went there was the people who were immobile, were still in bed. Well, i mean it's not the facility or I might have gotten there early. It was just that I was thinking "oh it would be this nice place for my mother would be up and they'd get her out of bed". I've worked in a rehab facility and in a nursing home before, so maybe my expectations were up. But even though its no picnic and patients complain, they should be gotten up. I didn't like the fact that people are being in bed all the time or looking up at the wall and looking at the ceiling. Otherwise everything is neat and nice. The staff are really good people so I would still recommend this facility.
Roqaiya_S
5
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May 18, 2012
Building itself is very clean and seems comfortable to live in. Very eary to get around. Staff is always planning events and activities for the residents, and all workers are respectful and friendly towards the residents.The wants and needs of the residents are taken care of as much as possible.
gingermarie
5
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May 16, 2012
Before visiting this facility, I had heard very good things about it. Not only had I read positive reviews about it online, I also heard from more senior nursing students that it was an excellent facility. When I arrived, I was pleasantly surprised by how welcoming the staff was. Even the residents seemed very welcoming to see new faces. They all seemed to be happy about their living situation. The nursing staff seemed to all be very busy at all times. I think this is because they are very attentive at the needs of the residents. The facility was nicely laid out, spacious, and stimulating for the residents. There were paintings on the wall, and the hallways were colorful. The social workers seemed very active in this facility. They were eagerly working with the residents and playing games, keeping them active with trained dogs, etc. It seemed to be a very pleasant environment. After I finish my nursing training, I would feel honored to be working at this facility because I was so impressed with it.
slamjam75
4
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March 11, 2012
I frequently visited my great grandmother at this facility. The rooms were spacious, the food was good, and the staff was friendly. I never had any serious issues with my experience and as far I as knew, my grandmother was happy as well. I will say that she would have benefited from a greater number of extra services such as transportation, group sessions, and exercise regimens. It seemed that the residents were expected to handle all outside matters on their own. As my great grandmother was approaching 100 year, this was clearly impossible. As a result, we had to take care of all of her shopping and outside needs. This is only a small complaint however, and overall her experience was very good. Eventually we had to move her out of the home because she needed more constant attention, but those services were offered by the facility. We chose not to utilize their services for this need because of the high cost and the desire to have her live closer to us.
Worriedrelative
1
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January 14, 2012
Be very careful! Asbury buries clauses in their leases that make it very difficult or impossible to obtain a refund of the entrance fee. After more then 1 year, the family is still waiting for the funds return with no end in site, following my relatives passing.
Amy_Lou
5
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September 10, 2011
A very nice community, like a college without exams. Asbury provide lectures and other activities to keep residents mentally active, a park-like campus with wildlife, meal plans are available, or residents can cook in their apartments. They have gyms, a TV studio to prepare their own programs, various hobbies, community gardens, and is within walking distance of a library and mall. I'm thinking of going there when I retire.
Tom2
4
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September 1, 2011
This is a huge facility where a number of people from our church have gone when they need to move to a supportive environment. The housing options range from a 3 bedroom villa to nursing home care. The campus is extensive and there are a wide variety of clubs and activities. The folks we have known have been very happy with their move and as their health deteriorates they have received the care they need. It is a place where it is easy to make friends and become well connected.
ChrisA
5
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July 27, 2009
We have family members that live at Asbury Methodist Village and it is amazing. When we visit, we feel like we are at a resort. We can swim in the pool or walk the park. My aunt and uncle have a million friends and are never home! It is a beautiful place to live.
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