Bel Air Assisted Living
144 N Hickory Ave, Bel Air, MD 21014
Featured Review
5
|
October 9, 2023
Compassionate and caring staff. Manager is on top of even small details and does a great job ‘quarterbacking’ between our family and the doctor and physical therapist and makes sure staff is all up to speed with exactly what is needed. My dad is thriving there. Thanks!!
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About Bel Air Assisted Living in Bel Air, Maryland
Bel Air Assisted Living, a locally owned and operated assistant living facility is located at 144 North Hickory Ave., Bel Air, MD.
Bel Air Assisted Living offers seniors a home like atmosphere in a single "“ story Victorian style construction that accommodates 16 residents. Each residence features private suites with private bath, emergency call system, weekly housekeeping and laundry services and 24-hour monitoring by qualified care-givers.
The facility has a unique design and offers community sitting rooms, plenty of activities space, a library/den, as well as a sun porch. The private bedrooms are generous in size, to accommodate your own furnishings and bedroom set.
Bel Air Assisted Living' mission is to provide compassionate, quality care to the residents and individuals served. Our mission also allows for an environment that challenges physical, mental and spiritual individuality. The owner is committed in ensuring that our staff exceeds your expectations.
To learn more about this provider’s license and review other available state reports, please visit:
Maryland Office of Health Care Quality Licensee Directories
Services and Amenities of Bel Air Assisted Living in Bel Air, Maryland
Dining
- Communal Dining
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Specialized Staff
- Nurse on Staff (Part time)
Resident Information
- Offers Respite Care
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
Languages
- English spoken
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
Health Services
- Skilled Nursing
On-Site Services
- Religious Services
Transportation & Shopping
- General Transportation Services
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Reviews of Bel Air Assisted Living in Bel Air, Maryland
3.4
(5 reviews)
Facility
3.5
Staff
3.8
Food
3.8
Activities
3.5
Value
3.0
Collins J
5
|
October 9, 2023
Compassionate and caring staff. Manager is on top of even small details and does a great job ‘quarterbacking’ between our family and the doctor and physical therapist and makes sure staff is all up to speed with exactly what is needed. My dad is thriving there. Thanks!!
Cliff McCann
5
|
June 9, 2023
Very happy with service here, I never knew it was right there even though I had driven by a lot. Really different from the big facilities we looked at. Lots of personal attention and everyone on staff was really caring and kind to my dad. They took time to explain things about dementia that were confusing to our family. Great place. Highly recommend.
Deceptive
2
|
June 1, 2023
When we first met with the management of Bel Air Assisted Living they were very friendly and helpful. They made us feel that this would be a new home for our mom with the care she needed. At 94 years of age, she had been living independently but her dementia and memory loss required more care. After the initial deposits and move in were completed she was evaluated on a daily basis and the costs went up drastically. Within less than 30 days the monthly fee was raised $3K. They charged for items like "wandering the halls" and "not taking a daily shower". She wasn't even given a chance to adjust to her new surroundings. They would not discuss this with our family and the management was very uncooperative. We moved her out after only 3 months and our total costs for that short timeframe was over $30K. Do not trust this company they are only after your money!!
Provider Response
melissagibson
1
|
November 5, 2020
We placed my grandmother in this facility, believing she would be safe and well cared for by a skilled, honest and compassionate staff. We were mistaken. Realizing our error, we began the process of moving her out and into a credible continuous care facility, while following Bel Air Assisted Living's Termination of Contract protocol. During this time, our loved one failed to receive the level of care she required when the extra assistance was needed the most. Her health declined as a direct result of poor communication between management and an improperly trained/certified staff. Had it not been for our family's relentless intervention, our mother, grandmother, great-grandmother would not be with us today, months after her shameful ordeal, as I write this review. DON'T be fooled by an idyllic setting. Luxury living DOES NOT necessarily equate to employing a Quality staff that gives Quality senior care. DON"T be misled into a false sense of security by inflated advertising or from management's boastful claims. RESEARCH. To find the quality measures and complaint history for a specific Maryland assisted living residence in the Maryland Guide to Long Term Care Services, I urge you to go to the Maryland Health Care Commission website before finalizing your decision. You DO NOT want to subject your senior loved one to the ill-treatment ours endured.
Provider Response
Below1
4
|
November 30, 2015
We visited Bel Air Assisted Living, and it's a very pleasant place. The rooms are really nice and set up the way you need. It has a pleasant atmosphere for an elderly person.
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