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Featured Review
4
|
April 30, 2024
I was in Ross Manor for rehab. They didn't explain the menu to me, so I was kind of short on food. The place is clean, with no bedbugs and nothing out of place. They have good room size. If I was going to be there for any length of time, I could see on the wall where they had hanging pictures and where the bureaus were, but right now there was nothing there in the room that I was in, except the bed.
Community Comparison
Currently Viewing
Bedroom Type
studio, one bedroom apartment
Starting Price
Pricing not available
Care Types
Assisted Living, Memory Care, Nursing Homes
Bedroom Type
one bedroom apartment, two bedroom apartment, studio
Starting Price
$4,175/mo
Care Types
Assisted Living, Memory Care
Bedroom Type
one bedroom apartment, two bedroom apartment, studio
Starting Price
$4,075/mo
Care Types
Independent Living, Assisted Living, Memory Care
What you can do with Caring
About Ross Manor in Bangor, Maine
Ross Manor, located in Bangor, ME, offers a variety of care types including Assisted Living, Skilled Nursing Care, Memory Care, and Hospice Care. This senior living provider has a range of room types to accommodate different preferences and needs, including private rooms, assisted living apartments, and semi-private rooms. Some of the rooms come with kitchens and living rooms, providing a homely atmosphere for the residents.
The amenities at Ross Manor are designed to enhance the living experience of its residents. It offers organized activities and programs, outdoor common areas, and on-site parking. For safety and convenience, there is an emergency response system in place. Residents can also engage in spiritual and social activities/events, enjoy the enclosed/secured outdoor common areas, and benefit from safety & wellness checks. Additional amenities include salon services, making it easier for residents to maintain their personal grooming without the need to travel far.
Ross Manor provides a comprehensive range of services to meet the healthcare and daily living needs of its residents. Medication management and services are available, along with nurses on staff to ensure the health and well-being of the residents. Physical and occupational therapy/rehabilitation services are offered, along with general and medical transportation services. Assistance with activities of daily living (ADLs) is provided, ensuring residents receive the support they need. The presence of a nutrition specialist on staff, housekeeping services, and the acceptance of insurance make Ross Manor a convenient and supportive option for senior living.
To learn more about this provider’s license and review other available state reports, please visit:
Maine Professional and Financial Regulation Company License Information
Services and Amenities of Ross Manor in Bangor, Maine
Dining
- Communal Dining
- Room Service
- Guest Meals
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
Housekeeping & Maintenance
- Laundry Services
- Linen Services
Outside Amenities
- Garden
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
Resident Information
- Offers Respite Care
Financing & Payment Options
- Accepts Insurance
Guests
- Overnight Guests
Inside Amenities
- Entertainment Venues
Parking Options
- Parking Lot
Transportation & Shopping
- General Transportation Services
Room Amenities
- Kitchen Appliances In Unit
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Health Services
- Hospice Care
- Skilled Nursing
- Medication Reminders
Languages
- English spoken
Specialized Staff
- Nurse on Staff (Part time)
Kitchen Types
- Kitchenette
Staff Training & Qualifications
- Staff trained in memory care
Medicare
Health
2.0
Overall
2.0
Quality
3.0
Staff
4.0
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Reviews of Ross Manor in Bangor, Maine
3.3
(14 reviews)
Facility
4.1
Staff
4.1
Food
4.2
Activities
4.0
Value
3.6
Frank
4
|
April 30, 2024
I was in Ross Manor for rehab. They didn't explain the menu to me, so I was kind of short on food. The place is clean, with no bedbugs and nothing out of place. They have good room size. If I was going to be there for any length of time, I could see on the wall where they had hanging pictures and where the bureaus were, but right now there was nothing there in the room that I was in, except the bed.
Frank
4
|
January 1, 2024
The thing I liked best about Ross Manor would be the personnel manning the stations, and the thing I liked least would be the food. The food servings were quite small, but the variety was good. The rooms start off with a bare room, bare walls, and you put up your own decorations. They have a walk-in shower with a bench. The room is adequate. They serve your food in your room. They had a dining area but they closed it off when COVID came in, and they haven't reopened. It's on Broadway and Broadway is a very busy street. If you want to look at restaurants you've got McDonald's, you've got all kinds of different food stuff on that road. They got an exercise room and it depends on what your problem is, whether you use that room or not. The atmosphere is hospital like. The staff was attentive, but there were times when they were a little lacking, like any group.
Kathy
5
|
August 6, 2023
Mom moved into the assisted living of Ross Manor. They had an opening and they were very nice, and it was affordable, which she could afford. It's a studio apartment, and very good. They do an awesome job. She has meals. There's a doctor that comes, she gets her hair done there, and they have a church service. They have a podiatrist that comes, they do the lab work. They have all kinds of activities for them. The staff is amazing, I haven't had any problems whatsoever. They have a nice living room and they have activities, and they have a walkway outside.
Karen B 73
5
|
March 21, 2023
My grandmother was at Ross Manor. She was in their skilled unit, Memory Care and Long Term Care. The staff were great, they cared for her with such compassion. Ross Manor is a beautiful facility.
Tammy
5
|
June 28, 2022
I have chosen The Sylvia Ross Home at Ross Manor for my mom. The biggest reason was that the people there were so thoughtful, kind, and caring, and they spent as much time with me as I wanted to ask questions and show me around and just to emphasize that they were going to take good care of her. The rooms that they have are more like an apartment. I will be moving my mom today. The staff was just understanding and helpful. It's a beautiful facility. They have a gym, a salon, a library, a dining room, and a music room.
Tammy
3
|
April 8, 2022
Ross Manor is very old and outdated. The environment wasn't homey. The staff were helpful. I didn't see many people around. There were two females in what they call their living room and their dining area. There was only two of them. I didn't see any cleaning staff around, although the place appeared to be clean. It's just it's a very old and dated building. I wasn't there during the hours that they served meals. The dining area looked like a cafeteria, and it was out in the middle of a huge room. The chairs didn't look comfortable. There was older looking tablecloth (not cloth, but vinyl) on the tables. They were confusing patterns. I think it was like a checkerboard or something else. For someone with dementia, that's confusing to look at something like that. The rooms were very plain and basic. The only one that I saw was a semi-private, and the furnishings in that room were very old. There were no screens for privacy between the two beds. The windows are small in size, so that the patient couldn't really sit in a rocker and view the outside. I found that very confining. They schedule the showers for the patients. If an R.N. was needed, they have someone in the other wing that they can bring over. Laundry is done there. My overall impression wasn't great for the environment. It's clean, but it's just old. Everything just appeared to be really old, used, and very little comfort. It's not a homey situation. It just doesn't feel like home.
Sue
4
|
October 22, 2021
My dad is in Ross Manor in Bangor. They've changed staff since he's been in there so it's a challenging time, I think, for everybody. I don't think it would be fair to rate them on that though because they have no control over the pandemic and it's been challenging for everybody. Where he is, in rehab, has been fine. It's clean and the staff that's working with him have been very responsive and they do the best they can. My dad doesn't complain about the food. It's an unusual situation because he really needs to be in long-term care and he's actually in rehab. They're doing the best they can to accommodate him but they're not able to watch him the way he needs to be so it's just a different situation. My mom's there throughout the day though to make sure he's safe.
GaryKB
1
|
July 31, 2019
My mother was in Ross Manor for a few months. Dirty housekeeping, ants and even seen mice and droppings. Very stingy with the food, no attendent when needed. Have to wait a long time. Rude nurses, cloths were stolen out of closet. The state should look into this facility. The also have a contract with PCHS but wont tell you that and after Ross Manor billing you $11,000 a month, PCHS also bills you $4,000 a month for nurses that never even show up. Borderline insurance fraud. Stay away from this place. It is a shame to have seniors live in this situation.
Leonard
5
|
July 2, 2019
My parents are in Sylvia Ross Home (Ross Manor). They are in assisted living situation presently, although my mother has oncoming dementia. The facility does have graduated care, which includes a memory care wing. The facility and the care are pretty much more than I expected. It's very beautiful. They're in good hands. There's continual daily activities. It's like a 5-star hotel.
Kizzybean
1
|
August 6, 2016
My mother was there for rehab after a fractured hip. The care was terrible. The nurses would not listen when I kept telling them daily that something was wrong with my mother. They used a typical canned response to my concerns. As a Registered nurse I knew there was something more going on but they refused to listen to my concerns as my mothers condition declined daily. The nurses argued with me about my thoughts on possible medical reasons for her decline. Ultimately she was readmitted to the hospital with a full body infection, resulting from untreated UTI and subsequently passed away from body system failure. I've sense heard this is known as "Death" manor. Don't send a love one there.
Janet706067
1
|
June 10, 2016
Mom was in Ross Manor for nine days. The therapists were wonderful, but the rest of the staff was terrible. They didn't have enough people, and my mother was left alone all day. It's not a place that you'd want to put someone that you love. They're overcrowded, understaffed, and dirty. There's no other place in Bangor, so if you're not a veteran, you're out of luck.
Winnifred123
1
|
July 24, 2015
This place is awful. I would never send a family member here again. A few years ago they left my grandmother's bell going off for hours while she was laying on the floor calling for help. The service is awful, the CNA''s and nurses have no interest in helping their residents. Jist a few days ago I was in there visiting a friends family member. When we asked for help, we received a rude response and no help from the nurse in charge, herself. Just a warning to anyone who is thinking about sending a family member here.
Tony hick
4
|
May 25, 2012
This Assisted Living facility is a home for elderly adults who would like to live in a facility and have some of their needs met (i.e. medications, bathing etc). I visited it twice and found the atmosphere neat and tidy. It provides the residents with lifestyles, housing, care and services in comfortable surroundings combined with exceptional amenities, programs and care. In the memory care program, they focus on making each day purposeful and meaningful for each resident. Their highly-trained staff ensures that residents feel comfortable and safe in their own sense of self and the world. Food arrangements are really nice and residents are offered what they wish to eat. The residents enjoy life with the support they need, coupled with the appropriate accommodations as their needs change. Nearby is shopping, movies, transportation and hospitals. I love that they allow pets within the campus. The apartments are very nice and have plenty of room,( great for those in wheel chairs) as well as a complete furnished kitchen including; a dishwasher, fridge, oven, sink with garbage disposal and plenty of counter space. I would recommend this facility for elders.
apostolicman
4
|
March 28, 2012
I have had the opportunity to visit Ross Manor on several occasions as part of the nursing home ministry for the First Apostolic Church. I've been to other facilities as part of our outreach ministry, but I have to say that out of all of the facilities I have visited, Ross Manor is by far top notch. All of the residents are typically in the area that we conduct our services in before we even arrive. At other facilities people announce over the intercom that we are having services in a rather boring manner, and typically leave us to go about the facility to ask. The staff is friendly and helpful, and some of them have even sat in on the services. From the areas I have seen, and the patients I have visited, I feel that Ross Manor is a top rate facility and I would have no problem putting any member of my family in this facility.
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