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Mayfair Manor

3300 TATES CREEK ROAD, Lexington, KY 40502

(800) 558-0653 (Caring Family Advisor™)

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3.3

(15 reviews)

Care Offered: Nursing Homes
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About Mayfair Manor in Lexington, Kentucky

Mayfair Manor, located in Lexington, KY, is a senior living provider that offers a variety of care types including skilled nursing care, respite care, short-term rehabilitation care, and long-term rehabilitation care. This facility is designed to cater to the needs of its residents by providing private rooms, ensuring a comfortable and personal living space for everyone. The availability of private rooms allows residents to maintain their privacy and independence while receiving the care they need.

The amenities at Mayfair Manor include communal dining and shared common areas. These spaces are designed to encourage social interaction and community building among residents. Communal dining offers an opportunity for residents to enjoy meals together, fostering a sense of family and belonging. The shared common areas provide a place for residents to engage in activities, relax, and socialize with one another, contributing to a vibrant and supportive community atmosphere.

In terms of services, Mayfair Manor is well-equipped to meet the diverse needs of its residents. The facility has nurses on staff, offers physical and occupational therapy/rehabilitation, and provides medication management/services. Additionally, there are therapists and a nutrition specialist on staff to ensure that residents receive comprehensive care tailored to their individual needs. Mayfair Manor also accepts insurance and offers specialized diabetic care, making it a versatile and accommodating option for senior living.

Map of Mayfair Manor

Services and Amenities of Mayfair Manor in Lexington, Kentucky

Dining

  • Communal Dining

Care Providers

  • Nurses on staff
  • Therapists On Staff

Inside Amenities

  • Shared Common Areas

Staff Training & Qualifications

  • Staff trained in Medication Management

Diet & Nutrition

  • Nutrition specialist on staff

Health Services

  • Diabetic Care

Therapies

  • Occupational Therapy/Rehabilitation
  • Physical Therapy/Rehabilitation

Financing & Payment Options

  • Insurance Accepted

Medicare

  • Health

    1.0

  • Overall

    2.0

  • Quality

    5.0

  • Staff

    1.0

Medicare Provider Number: 185069
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

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Reviews of Mayfair Manor in Lexington, Kentucky

3.3

(15 reviews)

  • Facility

    3.3

  • Staff

    3.9

  • Food

    3.5

  • Activities

    3.3

  • Value

    3.5

Erica Rae

5

December 19, 2023

I am a friend or relative of a current/past resident

My grandfather was sent here for rehab I was so scared because I had read a lot of bad reviews but things must have changed because he loved being there . The staff was great, he enjoyed the food & they would give him snacks anytime he asked . He enjoyed the activities they would have & he’s became best friends with the roommate he had . He had to do physical therapy 5 times a week & they stayed on it . Everyone & everything was amazing & im thankful for them for helping my papaw get some of his strength back & taking such great care of him . It means a lot .

Provider Response

Hello Erica! Thank you so much for your kind words and 5-star review. We love to hear this as we're honored to have served you and your loved one, and we're thrilled your experience was such a positive one. Come back and see us any time, even just to say hi! ? Sincerely, Signature HealthCARE

timUSAF

5

September 20, 2023

I am/was a resident of this facility

The problem shown in the past must have been greatly corrected by the time I got there. The physical therapist and occupational therapist were outstanding the entire staff were very responsive to needs even though I thought they were understaffed as most are these days with government regs not providing enough. The food was exceptional the kitchen had two young ladies that made most of the food from scratch no prepackaged Frozen stuff. If there was one thing I could do for them it would be to give them more nurses on staff because they need it. But still my experience was excellent and I know that sometime in the next 10 to 15 years I will probably need their services full time and they will be the first place I check on..

Provider Response

Hello Tim! Thank you so much for the feedback and in-depth review! Your feedback is important to us and we're honored to have served you. We're thrilled your experience was such a positive one. Come back and see us any time, even just to say hi! Sincerely, Signature HealthCARE

SMcKinney

5

May 12, 2023

I am a friend or relative of a current/past resident

The facility is clean and well taken care of. From dietary, to therapy, to nursing, to the front desk, all staff are incredible and go above and beyond. My mom has stayed 3x for rehab and and I wouldn't hesitate to take her there again if/when she needed. I'm very grateful for their compassion and care.

Provider Response

Hello! We are thrilled to hear of your positive experience as we take pride in our customer service! It is our honor to serve our residents, families, and community! Thank you, again for sharing! Sincerely, Signature HealthCARE

KentuckyGirl22

5

March 28, 2022

I am a friend or relative of a current/past resident

When I visited Mayfair Manor, one of the first things I noticed was how clean the building was. All of the residents I passed in the hallways were happy and the staff was so friendly. In the future, if I ever need any rehab care or long term care, I can only hope to end up in a place as friendly and welcoming as Mayfair Manor.

Provider Response

Hello and thank you for the kind words! We appreciate the opportunity to care for all our residents and patients and are honored to serve the Mayfair Manor community! – Sincerely, Signature HealthCARE

Sarah588

1

March 25, 2022

I am a friend or relative of a current/past resident

If I could give this place a zero I would my father in law was placed here for rehabilitation. He was mistreated & kept nasty . When we was able to bring him home he was covered in human waste literally it was dried & in his ear. Bed sore on his bottom he was riddled with a UTI and so much more medical issues that has even almost costed him his life . Staff was extremely mean to him as there was even a report regarding it & they NEVER updated us on anything. There excuse they never seen me there ….. I was there a few times during his short stay but still if I was or wasn’t they still don’t have the right to treat a love one that way. Do your love one & your self a favor DO NOT send them to this place .

Provider Response

Hello Sarah. Please know that Signature HealthCARE takes such serious reviews with great concern, and it is our goal to investigate your experience with the utmost care and sensitivity immediately. Our CAREline has been notified and there is currently a review underway. If you would like to provide additional information and details of your experience, please call. - Sincerely, Signature HealthCARE

moiser

1

May 28, 2021

I am a friend or relative of a current/past resident

Everyday I would go in, things of my father's were stolen. Brand new clothes, his food, electric razors, had sores. We got him to proper place, plus the new place took him off most of his medication immediately!!!.. saying that he didn't even need it. I think they kept him drugged. My mother's wallet was stolen out of her purse when she walked down the hallway to the nurses station briefly. She called me immediately and the police had to come in. If you go here, I HIGHLY RECOMMEND you get a baby cam, a hidden camera so that you can watch everything it will be to your advantage!

Provider Response

Hello. Please know that Signature HealthCARE takes such serious reviews with great concern, and it is our goal to investigate your experience with the utmost care and sensitivity immediately. Our CAREline has been notified and there is currently a review underway. If you would like to provide additional information and details of your experience, please call our CAREline- Sincerely, Signature HealthCARE

themother

2

September 9, 2020

I visited this facility

My mom was kept on the wrong diet despite being told my mom and her doctor. She was in a room where the toilet handle was broken and could not flush the toilet for a week. It was finally replaced but, there was a mess on the floor and slow to clean up.

Provider Response

Hello, and thank you for your review and we're sorry to hear of your experience. We take all feedback very seriously and would like to gather more information. If you have already given us your contact information, a representative from our CAREline will be contacting you for further support. If not, please contact our CAREline and we will follow up with you. Sincerely, Signature HealthCARE

anounomus1209

5

March 3, 2020

I visited this facility

Tell the family everything they needed to know. Found out the answers to the question if they were unsure of something. Very professional.

randeb

5

November 5, 2019

I am a friend or relative of a current/past resident

They took real good care of my husband. Thanks to Kim, Helen, O’Shara and Glenda. Physical therapy thanks Heather. I have no problem at Mayfair Manors. He was transferred to the hospital and his stuff was still there for 3 days and nothing was gone. Also a big thanks to Sharon housekeeper.

Micky Mouse

1

December 28, 2018

I am a friend or relative of a current/past resident

The worst. Everything, and I do mean everything of my father's stolen. I was there daily as they just druggd him I found out upon removing him and taking him elsewhere. The new director at different place said " he doesn't need to be on half these meds." He improved upon moving him out!!! His lamp he made himself stolen, his new sweat pants with tags on stolen, TWO new electric razors stolen and finally of all things, his box of sugar free ice cream bars I got him to use his hand from stroke. These people do not care. Just time to get paycheck. I planned to give him one each day I visited. Nurses told me I could "keep in nurses lounge fridge/freezer." Next day box stolen....his NAME AND ROOM NUMBER ON BOX AND MARKED BELONGED TO HIM!!! ALL STOLEN. Ask anyone...they say, " well one of The residents must have walked in taken it." Yeah right....dads lamp next to wall by windows and have to move bed to unplug it. They must think we're stupid. Broke my heart. He had that lamp for over 30 years...he made it...they stole it. It just cut me to the core. I got him out! Plus, I had to call squad to take him in...noticed he wasn't right...they said he was ok...I knew better. Spent 18 days in hospital. They do not care at all. One of us had to help feed. They set food in front of patient and walk away. He had a stroke!! Went hungry unless we went in. If you decide to use this nursing home, I highly recommend putting in a video camera so you can keep an eye on your loved one and who theives are. Recommended by a lawyer who head before about this place.

Provider Response

Thanks for taking the time to advise of your experience and please know that we take all concerns seriously. We welcome all feedback as we are always looking for opportunities for improvement. Please be advised that our Careline is available to anyone (family, resident or stakeholder) to have any concerns, complaints or grievances addressed. We have shared your message with our Careline advisors, and they would like to personally talk with you. Will you share with us the best way to contact you? Or you can reach one of our Careline advisors. Sincerely, Signature HealthCARE

Disappointed_

1

January 27, 2018

I am a friend or relative of a current/past resident

This facility is pitiful. It is extremely understaffed. 1 nurse with 17 patients, the other with 25 so if there's an emergency it has to wait. Nurses are not friendly and overall care is ridiculous. Really wish we would have researched other facilities before deciding this one.

Provider Response

We sincerely appreciate your feedback. The care of our residents is our top priority ? and we are committed to giving the highest quality health care available. We strive to do our best to take care of our residents and remain committed to improving, always -- everyday, in everything we do. Please contact one of our Signature Careline advisors if you would like to share more about your experience. Sincerely - Signature HealthCARE

Elaine41

5

April 7, 2016

I am a friend or relative of a resident

We love Mayfair Manor because the nurses are wonderful, the staff is really accommodating and on top of things, and it's clean. My mother-in-law likes it. There were a couple of times where I needed to ask questions, and they were helpful right away.

Anonymous115722450

4

November 7, 2015

I am a friend or relative of a resident

My mom is at Mayfair Manor. They really try hard to take care of and do the best they can for my mom. They try to keep the place clean. I've seen several meals in the dining area which all seemed to have four or five different items including water and, normally, a soft drink for my mom. The food looks good and the dining room is clean. They have a variety of activities for the residents; in fact, they have calendars of activities hung throughout the building.

Glenn2

4

May 29, 2013

I am a friend or relative of a resident

My uncle was a resident of Mayfair Manor. I chose this place because of it smells clean and the high ratio of workers to patients. The walls have accents and the lighting was good in the place when you walk through. The staff were very good and seemed knowledgeable. There were a few trainees, but they are certainly knowledgeable.

Lydia2

1

March 8, 2013

I am a past client of this provider

Mayfair Manor is understaffed because they don't want to hire any body and they pay minimum wage. So there just wasn't enough attention given to the patient. They weren't doing what they should have been doing. As a matter of fact, my husband got bedsores over there.

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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