Pine Acres Rehabilitation and Care Center

Michelle

The primary thing we liked about Pine Acres Rehabilitation And Care Center was that they have Medicaid beds immediately available. Secondly, just walking in and seeing the seniors that were there, they all looked happy and were enjoying an activity. There's a large open space for eating, playing bingo, watching TV, and doing that stuff as a community. The rooms were bigger than what I had seen in other places as far as Medicaid beds where they have to share a room, and the rooms were brighter and seemed more homey. I met with a social worker who gave me the tour and she was very helpful. She was able to show me a couple of rooms that would be very similar to what my mom would be in. The nursing staff that I saw all looked happy, engaged, and energetic. They had PT and OT in-house, a hairdresser who had a studio there and came in once a week to do haircuts for the residents, a dentist and a podiatrist that came in once a month to see residents who needed that, and transportation to and from appointments. They also had an activity room and a separate eating area for residents to have gatherings with their families. The only thing was I had to initiate most of the contact with the staff.

Mary Junior

Out Mom lived at Fountain West for over 2 years. She did not want to go there but then she loved it there. The staff was wonderful! They fixed her hair, manicured her nails, and treated her with great respect. She was just as happy as possible living there. On her 90th birthday, we presented the nursing home with a rolling popcorn machine in her honor with a plaque on it stating that she donated it to Fountain West. The Director, wearing a straw boating hat, unveiled it! We had a bowling party and popcorn with purple and lavendar (Mom's favorites) M&Ms. Great fun!

ReviewerAT0329

My mother was in Fountain West Health Center for respite care. She seemed to like it really well, she liked the room service, and she liked being waited on. However, they're short staffed, but they did the best they can. She was there for only 20 days.

Ross P

My mother was a resident at Fountain West for almost 4 years before passing this past June. I would strongly recommend this facility for your family members. This is a tough line of work to be and please everyone, but they did a great job in all facets with my mother--wonderful nurses, great food and meal program, and administrative staff was always jumping in to help at lunch, with activities,etc. I actually have just finished placing my brother in this facility--they have been very helpful and respective--especially Holly and Michelle in administrative. I am very hands on and feel they do a great job with any concerns I may have.

BarbK

Activities are only bingo, showers are rarely completed unless you are there in the facility seeing your family member. It smells of urine terribly. The simple cares were not even done for my mother while she was here, there was reports to state officials to investigate things. It seems like employees hate their job. Reconsider when considering Fountain West nursing home. Our families deserve better.

renee4/4/21

My mother was placed at Fountain West November of 2016. While the staff was at times short handed , the full time staff we always found to be caring and compassionate from the kitchen, laundry, nursing staff to the administration. We are grateful for the love our Mother was shown during the time she was there.