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Pennsylvania Place

1 Pennsylvania Place, Ottumwa, IA 52501

(800) 558-0653 (Caring Family Advisor™)

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3.6

(3 reviews)

Care Offered: Assisted Living, Independent Living, and Memory Care

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Pennsylvania Place

Ottumwa, Iowa 52501


3.6

(3 reviews)


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Care Types

Assisted Living, Independent Living, Memory Care

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About Pennsylvania Place in Ottumwa, Iowa


To learn more about this provider’s license and review other available state reports, please visit:
Iowa Department of Inspections and Appeals Health Facility Database

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Reviews of Pennsylvania Place in Ottumwa, Iowa

3.6

(3 reviews)

  • Facility

    5.0

  • Staff

    5.0

  • Food

    5.0

starlight88

5

November 30, 2017

I visited this facility

Pennsylvania Place is a top notch Independent Living, Assisted Living, and Memory Care Community! The Staff is great, the activities are great, and the food is great. My parents are delighted to be living there!

Caring_2646354

1

August 14, 2016

I visited this facility

I have had the opportunity to visit first hand, the Haven, and the food that the residents are getting. Many, many times…more than I could even count, I have heard complaints from my family members staying in the Haven regarding the poor quality of the food being served. Examples: Yesterday evening 8/13/16 (Saturday night meal). The kitchen served 1 cold ham sandwich. No cheese, 1 thin slice of ham and potato chips. The day before 8/12/16 (Friday noon meal). Served 1 bun with a thin, small hotdog and fried potatoes. The bun was too large for the hotdog and I can guarantee that the hot dog was probably the cheapest and least nutritious one that could be purchased. Now for the fried potatoes…Very brown and very greasy. The evening meal Friday night 8/12/16 was goulash. Content was mainly noodles and tomato sauce, hardly any meat and corn for the side dish. Starch, Starch and more Starch seems to be the overriding goal for these "Nutritious and Homemade" meals that they advertise. Not once have I seen a green vegetable in three days. Even the nurses are embarrassed by the poor food quality, but it is out of their hands. One even stated she wouldn't serve her own mother that food. I will say that the nurses are doing a great job and I am very pleased with the care they provide. I have asked them "Officially" for a response to contain an action plan for improvement. As much money as my family pays per month, it is atrocious to say the very least. I will keep posting here and in other places for all to witness.

zuehlkescott5

5

October 19, 2011

I visited this facility

Pennsylvania Place is a great place for my Grandpa to stay. He recently lost his lifelong companion, my Grandma, so he moved out of his room at an "assisted apartment" type living center and moved to Penn Place. The place is very clean and well kept. The rooms are a bit small and seem more like rooms fit for bunk beds and not two separate hospital beds (separated by a thin curtain). The food seems to be adequate for him. I didn't get a chance to go there during meal time so I am not sure of the cafeteria set up or quality. He is definitely happy there as he has things to do, people to talk to, and the helpers are just that, helpers. Pennsylvania Place is definitely a good place for him to be. He has his independence while, at the same time, has the luxury of having people there to help him. The location is not the greatest, but that is a small price to pay for his happiness.

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