3801 Grand

Penny

3801 Grand is in the same neighborhood that I would like to be in. It isn't as large as a community. It has 38 residents so it seemed like a very friendly community. The input that I was getting from talking to the administrator was very receptive and very proactive. She called right away and she listened to what I would like, and then made arrangements for my son and myself to have separate apartments within the same floor. They have the evening meal available and some house cleaning services. I will not have any extra bills to consider. As far as utilities and everything, it would all be covered, except for my phone. They did great follow ups. The person I interacted with was excellent. When I went there, the receptionist seemed welcoming. The staff person I've been working with is the marketing staff. She just informed me that she's going to be out of town, and who I could reach in the meantime, so I appreciate that. The place is well maintained. They had activities. I was interested in their underground covered garage. They didn't have an entrance fee. You just have to pay a deposit, and I understand it's refundable if you want to leave. They had some activities that I thought I would be interested in. They have a gym and a full kitchen in the apartment.

Lisa

We've decided to keep my mom at 3801 Grand. Our experience has been wonderful. They have a very caring and very attentive staff. They check in on her frequently to make sure everything is OK. If she actually misses a meal, the cook calls my mom and asks if she's OK. It's good to know that people are looking after her. Mom's room is wonderful. They have a pretty good variety on their menu. The dining area is beautiful and the decorations are beautiful. Sometimes, there's someone playing the piano or something during dinner. The facility has a very friendly atmosphere. There's staff going around doing their duties. They're always very friendly, asking if you need help with anything. They have card games, card clubs, book clubs, crafts, bed baseball, trips to shopping, painting classes, and chair exercise classes. They have a little library and a workout room. They have people come in and do entertainment and magic shows. It's a great place to put your loved ones in knowing that they would get the care that they need.

C.K.

I toured 3801 Grand. It was actually my top choice. It's a nice facility. They're very friendly staff, and their price was better. Activities and amenities seemed good. They had lots of several areas where the residents could go, and they would take them to do activities. I like the small size of the memory care, and that those residents came together to eat kind of in a home style atmosphere. They have a library, a hair salon, and activity rooms. The staff members were very friendly. They seemed to know the residents. They interacted with the residents. The facility itself was very nice.

Provider Response

James

3801 Grand has assisted and independent living. It's very nice and my friend loves it. They have food and can feed you in your room or you can go to the dining room, and they can assist you in your room and change your diapers if you need it. They can do whatever you need depending on your level of care. His room is great and big enough for a one-bedroom apartment. The facility was very clean, very nice, and very new. Everything's wonderful.

JillC

My relative stayed at 3801 Grand several times in Assisted Living respite care. My relative met with the nursing staff before their stay to help anticipate and meet their needs. Even though he was not a permanent resident, he was always welcomed by residents and staff alike on his stays. Staff were friendly and attentive to his needs —a plus versus some of the very large facilities in the area that lack a cozy, small feel. 3801 has a lovely, updated, open lobby and dining area. My relative’s room was comfortable, clean, large windows with easy accessibility to kitchenette and bath. Activities always going on whether it was entertainment or physical fitness and well-attended. 3801 Grand met my relative’s needs for a safe, friendly, quiet, secure stay.

Provider Response

SWaters

I can’t say enough positive things about 3801 Grand. The facility is comfortable and pretty. It isn’t ostentatious, but it has a homey and friendly feel. The staff is incredible. They are kind, caring, supportive, respectful, & experienced. They have helped ME help my aunt cope and live with dementia. This has been one of the hardest things I’ve ever dealt with & I feel so lucky to have walked in the door to be greeted with a big smile by Vicki. They have listened to me vent my frustrations with a kind ear & words of assurances that helped push me forward when I felt defeated by this horrible disease. The community, especially the Memory Care where my aunt lives, feels like family now. My aunt is physically healthier than she has been in a long time because of the care she receives at 3801. She has her belongings around her. She has her cat. She is happy to not have to do laundry or cook or clean her apartment. She loves the food. There are activities to stay engaged & always people around to just chat if a chat is needed. When my aunt has bad times during the day, the staff works with her to engage her in an activity, support her with comforting words, or just sit with her until she feels better. Finally, the nursing staff makes me feel secure with her medical needs as well & they always take the time to listen to any concerns I may have. Probably best of all for me is everyone has a good sense of humor. The smiles of happy staff brighten gloomy days. Thank you 3801!

Provider Response