Pinnacle West

Joyce

I liked the cleanliness and the friendliness. The whole thing was just nice. I enjoyed the whole visit and I was impressed with the apartments. I've seen an exercise class that they were doing. I saw all their gym facilities and their rehabilitation facilities. They have a beauty shop and a ballroom. They have a lot of things. The lady who gave the tour was very nice and understanding.

Charles

The woman who gave me the tour was very nice, knowledgeable, and very helpful. It was a huge facility and very large, and it had three levels with elevators. The apartment was smaller than I expected, but my biggest reason for not moving in there is the location. It's too far away from where I work. I would prefer something closer to where I work on the northwest side of Indianapolis and instead, this is on more of the west side of Indianapolis. Other than that, the building was nice. It was busy. It had a restaurant area there. They have a lot of amenities. They have lots of activities that are scheduled for residents. They have a library setup and a theater setup that you could go in and watch DVDs on a big screen TV. There were some nice things about it, but I don't think it's going to work for me, mostly because of the location. I saw their restaurant area, but I didn't eat there; it was big and spacious.

Amber

My dad and I toured. The lady was sweet. She walked my dad through all the different choices that he had. He enjoyed it a lot. It made him more comfortable, he liked what he has seen. It was just very comfortable. They have a lot of different apartments. It is pretty big. They have a ballroom, and it's nice. I didn't try their food, but she just told us about the different meals that they have and how much they cost for the residents that live there. She said that they have like canvas art days, they have things for veterans, parties during the holidays, and just random get-togethers. They also play puzzles and watch movies.

Blue Wall

Staff member in building 2 is an AWESOME member of neighborcare team! She goes above and beyond every moment she gets. The cafe is in dire need of staff and Katherine gladly volunteers her time to help and make sure us residents are taken care of. Definitely deserving of a true blue award!

Marvin

I had a very good tour. It was a great facility. They had good security doors and it seemed like a really nice place. The apartments were a little small though, but they were nicely put together, and it seemed like they kept it up pretty good. The staff was great and was very accommodating, it's just that my friend would have to take the elevator, and he probably wouldn't have been able to move around, because he's a bigger guy. That was the only problem. The areas that they had for him were already filled up.

Paula

It looked good. I enjoyed the tour and the lady I met was friendly. She explained everything well to me. There was a lot to do and it was a nice place. They do exercises and they have a fitness center, too. It's like an apartment building, so it's great.

Leslie

The only reason I didn't move in is because I couldn't get a move in date until August 18th, which is too late. I would have gone there otherwise. They have meals there. I don't think they have 2-baths with the 2-bedroom. They have free transportation and a fitness center. The dining area looked pretty nice. I saw someone putting together a jigsaw puzzle there.

Brenda

I was able to tour. They were so nice, and the only reason I didn't take a place is because they didn't have anything on the ground floor. There were several things about that place that were so nice. They had a clinic inside where you could have your doctor's visit. They also had a little restaurant. They had an activities director where they had different things going on to keep people active, and that was wonderful. The leasing agents were really nice as well.

Shuanna

I went to see it in person. They took us on a tour, the staff was really nice, and very informative. They hadn't opened the cafeteria yet, it's scheduled to be opened the following week. The room model that they had was set up where you could actually see how your furniture would fit, and how it was set up in there. It was really clean and neat. We were able to see one 1-bedroom that had a regular tub, and one that had a regular tub. It was really nice that they had those available to show. We actually had a follow up phone call from a staff member, she called to explain and said that she would put our phone for a future resident. So this time next year, she would reach out to me to see if anything has changed. It's a beautiful place, and actually better than the one she's in. It's really nice.

Dulane

I have already moved in. My initial visit was nice and very interesting. I went to do the interview and take a tour of the place and stuff, and I really liked it. I really like it. It's quiet, and everybody is friendly. I haven't tried the food yet. They have public transportation that comes in and then they have two buses for the residents. I have a one-bedroom and it is roomy. I really like it. There is enough room for one person.