Grandview Estates & Elizabeth Nursing Home

It is so refreshing to know there are still personal care facilities that prioritize patient’s needs. This is one such facility. My dad, unfortunately never made it to the facility as his health quickly deteriorated and he passed the day he was supposed to move in. However, more than enough dealings with the facility transpired prior to his move in date that I am very qualified to give a fair and honest review of the facility and the staff. There was a lot of uncertainty about my dad’s prognosis as he had fallen at a different facility and sustained multiple fractures. When other facilities were looking for reasons to not accept my dad, Grandview had a “can do” attitude and welcomed the challenges that my dad’s care would present. From the minute I walked into the facility for an unannounced visit, the staff was friendly, courteous and professional and the facility was clean, pleasant smelling and well maintained. And much to my surprise it was very affordably priced compared to comparable facilities. Because of my dad’s condition there were a lot of moving parts when considering his transfer and everyone we spoke with from the owner, to Becca (head of admissions) to the nursing staff were continually flexible and willing to do anything they could to make his transition as pleasant as possible. With his condition seemingly changing hourly and with this occurring over Christmas it was nothing short of incredible at how helpful and understanding they were with all of our changing needs. And if all of that wasn’t appreciated enough by my family, they gave us a refund for the money we paid in advance of his move. You never want to lose a parent but I wanted so much for my dad to experience what I saw in the facility and the staff. There is no doubt in my mind that he would have received superior attention and care. Unfortunately, I learned first-hand how inattentive, uncaring and flat out neglectful staffs were at other facilities. With care of your loved one being priority one I feel VERY comfortable recommending this facility to ANYONE who requires loving and professional care and attention for their loved one. I have no affiliation with this facility and I didn’t even know they existed 3 weeks ago but with so many bad ones out there I wanted to make sure this good one got recognized. If I could give more that 5 stars I would.