Viva Senior Living at Albany

Teresea

We toured Viva Senior Living at Albany. I liked everything. There was nothing that I did not like, erything that the lady went through here and everything about the facility. They showed us the room. They took us on a tour. They showed us everything about the facility. They answered every question we had. She provided information that we didn't ask for. They were awesome. The apartment was laid out perfectly.

Provider Response

April

The staff was very friendly at Viva Senior Living at Albany. It was very open and clean. I was given plenty of information. I got to see the grounds. I like that there was a staff member either coming out or interacting with a patient. So it was kind of like a home for those who didn't have a home to have someone watch over. They said they were going to have to evaluate my dad, but I looked at a studio and a living situation that if he needed more memory care, we could step over to that. The staff members were knowledgeable and friendly. They asked about my dad's mental capacity, and they asked emotional questions, too. They asked what medications he would need help with. They were very detailed.

Sandra

I liked it. The rooms were bigger and they had a little kitchenette and a sitting area. Even in the smaller rooms, they still had more than just the bedrooms. There was a small refrigerator, a sink, and a small microwave. The people there were very good and very helpful. The staff who toured me around was new in her job, but she seemed very knowledgeable and she was very polite to the residents as we were passing by, which meant a lot to me. She was very professional, but she couldn't do the paperwork so she had to go get somebody else to do it. They provided 3 meals and snacks, and they gave them choices of what they wanted to eat.

Cindy

We got my mom here. We have adjustments to make, but they have been very good to us. My mom's room is clean, the right size, and very nice. They come in if she needs anything and they offer a lot. The staff is friendly and helpful. My mom seems to enjoy the food.