Evans Health Care

Queenie

Evans Health Care was very clean and very welcoming. The staff at the reception was very, very nice and very friendly. I was telling her what I was there for, what I was looking for, and to see what availability they had. She went and got her director and he was knowledgeable. They just couldn't accommodate me, but he gave me a list of all the places to try. He was very helpful. As far as the entrance, it was very clean. A lot of the residents were active, in and out. There were some residents walking, and some were in wheelchairs. They were very nice to them.

Philip

My mother-in-law moved into Evans Health Care. We liked the professionalism that was found in the staff. It was a women's-only unit, which was attractive to us, and the location is close to us. It's a nursing home, and they have a memory care unit that's a little bit separate from the others. The head nurse in that unit is trained in memory care but is also extremely compassionate. The food is brought into the unit. They wash clothes. They don't have a gym or a salon, but they have physical therapy. It's fairly near a hospital within a mile and a half or so, and restaurants are around there.

esas

Please seek another facility!!! Do not bring a relative or friend here whom requires medical attention. My mom was bought here to regain her strength after a hospital stay. The second day there they did not yet given my mom the meds she needed. I called the facility on Saturday to speak with a medical person in charge and i was told that the only person available in charge was a maintenance man. From there it got worse for two weeks, my mom told me nobody checked her bp or oxygen and she begged for water. On a Tuesday morning i called her and he answered and stated that she was not well for 2 days and today they told her she has pneumonia. i went right to the facility at about 945am and was told by the patient next to her that she was on the floor the whole prior night sick and nobody helped her, i asked the nurse her condition and was told she has it in both lungs and was getting her first pill at 400pm that day!! 2 days after she got sick. i asked if they could send her to the ER and was told NO shell be ok and theres nothing a hospital could no that they couldnt which i knew was not true, i asked 2 more times and they would not send her out and she looked bad couldnt even talk they told me oh thats normal, Well 10 hours later i got a call she died. Then the nerve of the person calling me says 2 minutes after i find out well call a funeral home now so you can get her out of here REALLY!!!!! I asked for an investigation and the administrator wants to say oh it wasnt the pneumonia it was her heart. My mom deserved better and so does yours!! STAY AWAY

Reviewer#AT0625

My mother is in Evans Health Care. It's been okay so far. It's been fine. She has no complaints about the food. She seemed to be okay in her room. She received therapy when she first came in, but she's not having it right now, and I felt that she should have it longer. They don't have a lot of activities going, and that's one of my main concerns, she doesn't have enough to keep her occupied. They have an outside courtyard, but she can only go out there if I'm here to visit.

kit1961

My husband had a stroke and it was recommended by the doctors that he be put in a nursing home for a short period of time for help with rehab. I was told to pick out 5 nursing homes in the area. This was the last choice and the only one available for him. He stayed there 20 days and it got to the point where I feared for his life. Because of covid, we did not visit him but trusted that he would be treated well. WHAT A MISTAKE! I would not send my worst enemy there. I have no idea what the establishment looks like on the inside but I can tell you that if you care and love anyone you will NOT send them here. My husband because of his stroke could not speak very well or hold a phone so even though there was a phone in his room it was next to impossible to talk to him. The few times he did answer the phone, all I could get out of him was him screaming "GET ME OUT OF HERE". I will never know exactly what went on in there but I don't believe it was pleasant. First of all, they don't like to answer the phone. The "receptionist" is only there from 830-530 Monday through Friday and trust me, she answers the phone when she feels like it. The receptionist is rude, curt, condescending and doesn't like to give messages. I would call twice a day to check on my husband and ask to speak to someone and in 20 days I had people call me back twice. After 530 at night, NO ONE answers the phone! There is no answering service, no way to leave a message. The phone just rings and rings and rings. I got someone to admit that "the staff at night doesn't know how to answer the phone...we are working on it." REALLY????? So forget about it if you were like me and couldn't speak to your loved one yourself. You have NO IDEA WHAT IS GOING ON. The case worker Enoele, doesn't like to talk to you or return calls. You can't even leave her a voice mail, it just rings and rings. When you do actually get to talk to her, she is very dismissive and curt bordering on rude. The one nursing supervisor (I guess that's what she is) was very nice and helpful but I only got to speak to her one time and that was after having my insurance company call with me on the line and demand that someone talk to me. IF you are lucky to get a nurse to ask about a patient, they barely speak English and are very vague. You won't learn anything from them. I was lucky enough to twice speak to a speech therapist, Lauren. She seems like a very caring lady and I believe she truly helped my husband. She was very informative and even sent me emails with information about how to help my husband when he came home. The occupational therapist was also kind enough to speak to me once and was also helpful. I would say that the rehab care part is good, but this is not a place that you want to put your loved one. Unless you can go visit every day or your loved one is cognizant to tell you what is going on, you are going to be left in the dark. I had to have my husband's primary care physician step in twice to get information, and once my insurance company...JUST TRYING TO FIND OUT HOW MY HUSBAND WAS!!!!! His stay was 20 days, he came home so thin it was unbelieveable. He told me that they didn't feed him. He was starving all the time. He looked it too. He did come home clean, and shaven but he looked very gaunt. He must have lost at least 20 lbs in 3 weeks. I truly believe if he had stayed longer, he would have died. Scared??? YOU SHOULD BE. DON'T EVER PUT SOMEONE HERE. I will be reporting them to the state.

Jonahortiz

When I first looked at Evans the reviews were horrible. They got hit pretty hard by coronavirus and after that happened they cleaned house. My mom was in there with the new staff and she loved it. I don't know what the food was like and I was unable to visit durring quarenteen. I expect it's about the same as any other nursing home. But mom loved it and enjoyed her time there. I was really impressed. It's hard to get a good nursing home on Social Security and I don't know what this place is going to be like down the road but right now it's a good choice.