Life Care Center of Vista

Sandra

Life Care Center of Vista was good. The food was better. The care was better, and the aides were more pleasant and helpful. Of course, you had some that weren't, but a majority of them were. The room was well lit and kind of spacious. It was pretty and clean too. I had a pleasant and satisfying experience.

Bill Ferguson

My wife was in the center following a heart attack and horrible treatment at another facility. The nursing care is very good, Amanda, the charge nurse was excellent. The wound care was excellent. Christopher and Tim the cnas were very polite and attentive.My wife has been in 4 care facilities in north county and this was , by far the best. Laraine even liked the food. I HIGHLY RECOMMEND Vista Life Care!!

Beatriz855554

Life Care Center of Vista is a little bit limited. We couldn't take my mother out for walks because they didn't have a garden. However, for the rehab, they really did a good job. Like they would take her to physical therapy, and when they had music, they would invite her to go and listen to it. They were helpful, but the facility itself is a little bit more limited than the other one, as far as the ground is concerned. They did have an activity room, but it was much smaller and a little darker. Also menu was limited.

Cbdman76

Worst care imaginable!! My father-on-law stayed at this facility for one week exactly (3/3/17 - 3/10/17). When he was discharged from UCSD to Life Care there were orders for him to get oxygen as needed, this center refused to administer oxygen to him and was unable to perform his physical therapy because his blood pressure would drop. They never administered his suppositories and they never gave him water when he needed it. He was dehydrated all seven days! Whenever we asked for them to do something the nursing personnel would give an attitude. They would let his drains practically overfill before it was drained. He never saw a doctor while there and their way of dealing with it was to send him to the ER. This is the worse care I can think about. If you want your loved one to suffer go ahead and send them there. I do not recommend this place to anyone you love.

mj1980

I visited my friend her after her knee surgery at the nearby Palomar Hospital and i was impressed. My friend stayed there for 8 days and had everyday therapy, she said the staff are great and the rehab team did amazing with her treatment. i visited my friend at Life Care Vista 4 times and the place smells good and very clean.there is an outdoor patio in the 1st floor where my friend's room was and it was a nice area to spend time and visit with her. i recommend this place base on my friends good experience.

J.D.D.

My mother stays here and they have been very good to her. The physical Therapy department is extremely amazing! They are caring and compassionate. I have had my share of complaints and everyone of them has been addressed. Kim the Executive Director and the Assistant Administrator are just amazing at addressing concerns and issues. Kim addresses issues promptly. There is some rude staff at this facility. The Dietitian there has no warmth to her and does not listen to what the family wants for their loved one. I am in charge of my mothers care and my mother always weighed 140-145lbs. My mother went up over 170lbs at this facility. My mother is 4 ft, 11 1/2" and that weight is crippling. Her spine doctor said she needs to watch the weight because her spine has to carry the extra weight. The CNA staff kept sending me home with pants and clothes that no longer fit mom. Every week for a while I would say on not more clothes that dont fit her, what is going on here? When I spoke to the Dietitican she said well her weight in the hospital previously this year was 160-172lbs. They never asked the family what her normal weight was. The dietician just assumed that was her normal weight without asking anyone in her family. Mom lived with me a year ago and her weight was 135lbs. I was never invited to a care plan meeting or I could have told them what her baseline weight should be. Any educated person would know that someone 4' 11 1/2" should not weigh 160-170lbs as a healthy weight. There are charts with weight ranges based on height and age. The Dietitian is just about as cold as she can be. She never called me back about mom weight and then would barely give me eye contact during the 3 minutes that I spoke with her. It truly seemed like I was more of a bother to her than anything. Everyone gets busy and has tough days. I have been in Healthcare Admministration for 20+ years and would never tolerate poor customer/patient services. I think often people forget that they have jobs because of the patients and their families. I have never spoke with Sue Ellen before this time, so its not as if I have ever taken any of her time over the last 5-6 months that my mother has been there. I did not know that a 3-5 minute meeting would be an issue. I am very supportive of the staff, CNA's, Nurses, PT staff, and Assistant Director of Nursing as they have been really good to me and my mother. I feel they truly love my mother. For the most part Life Care Centers of America truly has shown me that they care about my mother and her care. Patient services is not the role for everyone and they should evaluate what makes them happy and find their niche. Unfortunately, when you are dealing with patients and the families that love and adore them, you will get concerns and they must be addressed with professionalism and compassion. People should stop step back and look at the way they come across, focus on knowing that family members care about their sick family member. They should be pleased to know they love and care about their parent of loved ones care and appreciate that they want what is best for them. People must remember that if they live long enough, they too will get old one day and they should hope they have a care advocate and someone to fight for what is best for them.