Gramercy Court

DL9144

I was in this facility for a week in January 2017 recovering from Sepsis. I needed daily infusions of antibiotics and was sent here by Kaiser for this reason. At the time, Gramercy Court SNF had recently been purchased by Generations Healthcare and they were in the process of upgrading the facility and re-training most of the personnel. I had a few problems with the staff that wasn't really solved to my satisfaction at the time but was assured that changes were being considered and the administration was aware. I sincerely hope the practices have changed and that the patients there are being well cared for. I sensed there was some animosity among the employees due to all the changes that were being put in place but as with any buyout, change is almost a given. Hopefully Generations Healthcare has turned things around for the sake of the patients and residents in the past few months.

Shondraisgloriouslyhappy

My 97 year old grandmother was left alone without the bar up on her bed. She fell out of the bed, hit her face on the bed and nightstand, and broke her neck. She had to be starved to death. It took four days for her to die. Her face looked like someone had taken a baseball bat to it. EIGHT years later, they were fined and they used a CNA as a scapegoat. The atrocious care she received before her broken neck remained atrocious regardless of repeated complaints. Do NOT leave anyone you love here. They are HORRIBLE.

Ryan L

hear this was a great place. I placed my mother there. She was verbally abused by the Adminstrator Henry. When mom complained about the staff she was told if she doesn t like it she can leave and when she reported it to the state he told her to get out. I told a person who I was told was the owner and Sandra and she said she stands by him. Never go there if you love your family. It needs to be shut down. I have never seen such unhappy staff, nurses crying after attacks by the head nurse and the admin. One nurse was called stupid and canned at the Ascot station in front of me, the staff is so down nurses were passing out applications for other places at the desk. I was told Henry told them, he can do what he wants and with jobs being hard to find, there's nothing they can do about it.

mselainey

My mother was a resident at Gramercy Court for about three years. Overall, they were a positive experience, although there were times when my mother needed assistance and if it was during shift change or a staff meeting, she might have had to wait a long time before anyone checked on her. There were also issues about pain meds (my mother was terminal and on hospice care), when the nurses "decided" that she was taking too much pain medication, after the doctors told her she could have as much as she needed to make her comfortable. This was eventually resolved, and the nurse in question transferred to a different unit. The facility was clean, the food reasonable (very basic, but OK for "hospital" food). They tried to accommodate my mother's preferences. The staff also found a nice spot for my mother to smoke, even though they generally disapproved, and put a bench under a nice tree in the garden. Grounds were pretty, and well maintained. Activities, like bingo, piano and other mini-concerts were good, and there were outside activities to movies, and parks when my mother was well enough to attend. Gramercy was good about helping mother schedule outside medical appointments, and provide transportation when it was available. During the three years my mother was there, she had several "roommates". When there was an issue with one of them, they found a different roommate, and moved her. One of the few complaints I had with the facility is that when she died, her rings and a couple of other small pieces of jewelry disappeared. Since they were only of sentimental value, we just let it pass. The facility allowed us to have a small memorial service for her, since she had made many friends there while a resident.

guardian angel

Gramercy Court is situated twenty minutes east of downtown Sacramento. Just a mile northeast of Arden Mall, Gramercy is placed at the back of a court in a residential neighborhood. Stores, movies, and restaurants are all close by.My most recent memory of Gramercy Court was performing there on Cinco de Mayo. I also helped put on a Halloween Community Trick or Treat event there a few years ago. It is unique in that it provides assisted living, and skilled nursing on the same campus. Cleanliness and odor issues do not exist at Gramercy. The two levels of care have separate living areas. It was meant to be a continuum of care, so mates could remain close to one another. I find this a major attraction. If you have with dementia, or a medical limitation requiring skilled nursing care, the significant other can have loved one nearby within walking distance living on the same property. However, when there are special events the two populations gather together. Speaking of activities, there is ample activity staff that is well utilized. They share reminiscences, play board games, have sing-a-longs, guest entertainment, and are afforded the chance to go on many outings. Most activities are geared to the particular likes and family involvement is encouraged for activities and special events. That activity level gets amped up during the holiday season as the residents, staff, and families tend to become closer. Residents claim meals are generally above average. Gramercy can accommodate any medically ordered diet out there. I believe at one time they had a chef preparing meals. The caregivers are dynamic and active providers of care. The atmosphere is friendly but not fake. You don't see that overworked look of exasperation seen in other homes. Rarely do I see a resident in need of ADL attention. The Rehab. Team here is committed to returning as many of their client's home; or at minimum, to a lower level of care. This community is sprawling yet self-contained. It's as though the residents are living in their own down-size luxury hotel. The colors are bright but not overwhelming. Paintings and other art decorate the walls. Gramercy is opposite of institutional in appearance. The rooms are spacious, and families are encouraged to make resident spaces as home-like as they want. Perhaps, Administrative staff and managers could be a bit more engaging and personable. Overall, it's one of the best. I give Gramercy Court 5 out of 5.