Hilltop Estates
451 Hilltop Dr, Redding, CA 96003
(855) 638-0838
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Reviews of Hilltop Estates in Redding, California
4.3
(26 reviews)
Facility
4.5
Staff
4.8
Food
4.0
Activities
4.4
Value
4.3
Beverly
5
|
July 8, 2024
I toured Hilltop Estates. I thought it was gorgeous. It was very clean. The room was very clean. Everything I saw was perfect. The staff did a great job. He showed me everything and was very helpful.
Sharon
5
|
April 3, 2024
I liked the Holiday Hilltop Estates. The tour was really nice, and they were very comparable to the other place, except they had a few more things. They had more activities. They had levels of care that are a la carte that you can purchase individually. The room was newly remodeled and brand new. The room was a little smaller and the patios were smaller than the other place, but they were clean, updated, and nice. The staff who toured me around were good. They were very nice. We ate there, and the food was very good.
Lauren
5
|
March 4, 2024
My uncle had a great experience here and would still be there if he didn’t need more care. His room was big and clean. He was not happy with the size of his refrigerator when he moved in, they provided a new fridge quickly. My uncle was very happy with the food. The thing I was impressed with was the staff. Everyone from the janitor to administrators called my uncle by name and everyone was very kind. I would recommend Hilltop Estates.
Lhoeft
3
|
March 4, 2024
The rooms are very spacious and comfortable. The food is not very good. They are under a remodel which is great. It should be updated and nice.
Diane
5
|
March 21, 2022
I chose to move to Hilltop Estates because it was the lowest price in the area. There's nothing that I don't like about the place, and everything is just wonderful for my situation. They're very kind people, friendly, and they tend to be concerned about you not only as a client but as a person. I would rate the staff very high. The food is very well made and ready for us three times a day, and as it's good quality. It tastes wonderful and has a balanced diet. They have many activities, at least two a day. The facilities are clean and sufficient.
Lee Ann
5
|
October 1, 2021
My mother and my stepfather have moved into Hilltop Estates. I love it. The first thing that I noticed when I walked in is that it smelled nice. It didn't smell like antiseptic, and it didn't smell like old people. It smelled nice when I walked in. The size of the apartment is great. The apartment is very clean and everything. It is very nice. The staff is irreplaceable. I couldn't be happier with the staff. Something is going on now that COVID restrictions have lessened. The activities are great. They do bingo, and they do funny clothes. Each day, they give out funny money, and then they have this little store. They have a movie night. The food is great. The dining area is very nice. I like the way that it's set up. I like the way that the waitstaff comes around to the table. They always make sure that your coffee is full. It's very well organized.
Charles
4
|
January 18, 2021
I found Hilltop Estates to be very nice. They have everything we wanted and needed. I just found it nice. It's just a building and has small apartments. They have a dining room where you can go and dine, they have a gym where you can work out, and they have a library. They have just everything that you would want to live a happy life, and that's what I'm looking for. The employees were very nice, courteous, and helpful. I think one would get good care there and would relieve any worries.
David
4
|
January 4, 2021
I know several people who live at Hilltop Estates in Redding, including my friend. It's a pretty good place. I've talked to her on the telephone but we have not been able to visit the place since COVID. We have not been able to visit in person any people we know there. I think she's fine. She's 84, she's crabby, and complains about everything, but I think she's fine. Over time we know several people who have lived there and the staff has always been communicative and helpful. I don't know about their food but it looks like a nice dining room. They have a piano in the room when you walk in and I've played the piano. One of the people that I used to visit there was always sitting in that room or on the front porch talking to someone or talking to the staff. I don't know of any activities, like Christmas carols or anything educational, but it's a pretty welcoming facility. I don't know what my friend is paying there but she doesn't complain about that.
K.C.
5
|
November 7, 2020
Hilltop Estates Redding is a fine place, the staff is great. The rooms are studios and apartments, my friend has got a one-bedroom. Right now it's COVID, so there's not a lot of things going on, but they have three meals a day, laundry, and light housekeeping weekly. Though not many activities are going on, they're playing bingo, and game cards. There's a beauty salon and a library. Though there's not really an exercise room, but they have a couple of machines; they have two bikes in a room. I think the pricing is too much.
DB
5
|
March 31, 2020
We chose Hilltop Estates. They're wonderful, spent a lot of time with me, and were very helpful. The apartments and the dining area are very nice. I was impressed with how well run it is. The cafeteria and the common area are set up for easy access. It's very clean and well taken care of. It seems reasonably priced compared to other places I looked at online. It's in a good location just on the outskirts of the main part of Redding, so it will be easy for my mother to get around, shop, and do whatever she wants to do, like go to a restaurant and to the movies.
Provider Response
Sandy
5
|
December 2, 2019
My friend is settled in pretty good at Hilltop Estates. She's making friends and she likes it. They provide activities seven days a week. They provide breakfast, lunch, and dinner, and there are snacks laid out all the time. They have a big dining room. The staff is very nice and very helpful. It's very clean and very nice.
Darlene
5
|
January 21, 2019
Hilltop Estates was nice, but my friend wasn't quite ready for such a big place. He was overwhelmed because of the number of people. The staff was very good, knowledgeable, and answered all of our questions. The apartment was small, which was not quite what he had in mind. There was a lot going on. We saw a lot of people coming and going, which scared him because he's not in a wheelchair yet. He didn't like being around that many older people.
Barbara
5
|
July 31, 2018
Everything at Hilltop Estates has been wonderful. I chose them because it is close to my family. Everything that anybody could ever hope for is right here. The food is delicious. I would rate them very highly. The staff members have all been absolutely wonderful. They did a beautiful job on my room. The housekeeping is very polite and very courteous to everybody. They did a beautiful job on the whole place. I think their activities are fine.
Fishgal45
5
|
November 13, 2017
Recently, I took my Dad to look at several retirement homes in Redding. We were very impressed with Hilltop by how fun and nice the staff was. My Dad isn't thrilled about moving into a place like Hilltop but the staff there really made it fun time. They asked us to stay for lunch and the food was very good...I didn't know what to expect but very flavorful. We saw some of the apartments and it was good to have a few different ones to choose from. Dad liked that he had options. Overall the time we spent there was fun and just easy to really get the feel of the place. Pretty sure my Dad will be choosing Hilltop to live at..he felt most happy there vs other places we saw.
Brenda831210
4
|
April 18, 2017
We toured Hilltop Estates. It was very nice. My father-in-law looked at a small studio, and he said, "Oh this is plenty." They did all kinds of celebrations for the holidays. They had a game room, a gym, a laundry room, a library, and a big living area.
Nancy013663
4
|
December 27, 2016
We chose Hilltop Estates for my dad. The place is clean and organized, and has nice rooms and good food. They have a good cook and a wonderful, helpful staff. They have different kinds of activities every day.
Jill631545
2
|
September 13, 2016
My parents are staying in Hilltop Estates. Its general appearance is fine. Their apartment is a nice one-bedroom that could have more space, but its nice and has a balcony. My biggest complaint is the food. I even actually called the corporate about the food and how my dad has a hard time and he is not doing well with the food. It is making him sick. The serve cold food and a generic salad over and over again. Their response to my complaint was pretty disappointing. They should improve on their food and their responses to people who have issues. Lunch can take over two hours from beginning to end because of wait staff. They try to participate in bingo and cards, but my parents are a little bit younger then the other residents. They are only in their mid-60s and everybody else is older. They are actually being treated poorly by a lot of the seniors that live there. So, they do not go to any of the activities. Everybody is extremely rude.
Provider Response
Hi Jill631545, thank you for leaving this detailed feedback about your experience with Hilltop Estates. We appreciate you taking the time to respond. The staff at Hilltop Estates take our reviews very seriously, and your opinion plays an integral role. We are so happy to hear you and your parents are happy with their balcony and one-bedroom apartment, but regret to hear their experience with other residents and the food. We'd like to help, and would encourage you to reach out to our Resident Relations, which is well-equipped and able to respond to these and other concerns. If you can, please give them a call at (800)-370-8331. Thank you!
Patricia457861
5
|
June 10, 2016
I’ve been to Hilltop Estates. It is a more expensive place because they provide food and everything but that’s super nice. The Hilltop Estates is excellent. They have good staff, food, and programs. They have events where you could go over there and look at the facility. It is a very nice place. They go places. We have a friend who lives there in a super nice unit. She does not need any help.
Caring Visitor38
5
|
February 29, 2016
Hilltop Estates did a quality job. The staff was good. They knew their business and they presented a nice place. The apartments were a little smaller than the other place I visited. It was an older facility. However, it had a good feel. The residents were happy.
Tammy31
5
|
February 23, 2016
Hilltop Estates is very nice, very clean, and upbeat. The apartment is very nice, too. The staff has been very helpful. The dining area is nice, and the food is pretty good.
Susan120230850
5
|
February 22, 2016
I took my friend to visit Hilltop Estates. The tour was excellent. The lady that helped us was wonderful. I loved everything about it and thought it looked like a great place to live. The drawback is my friend didn’t have enough money to pay for it. The rooms were beautiful. The services were excellent. The atmosphere was wonderful. All of the people seemed very nice and very helpful. I would recommend this community to someone who has the money.
Anonymous Reviewer9
3
|
February 10, 2016
So far, Hilltop Estates has been great. Mom-in-law likes it here. She has a room at this facility, and then we hired a caregiver to assist her 24/7.
Aubrey H.
4
|
November 25, 2015
My grandmother has been in Hilltop Estates for approximately four and half weeks now. As far as I know, they are really kind. They check on everybody and clean the rooms. The place is really affordable for my family. She can take her little dog for like an extra $25 a month, which we ended up not doing because the dog is not really safe for her anymore as he is not very well trained. It is very accommodating, and, so far, she's very happy with it and feels very safe. We chose it because it is within our price range, and they had a room open pretty much right away. My grandmother's room has a bathroom, a sink, and a small refrigerator, which is totally appropriate for her age. It is clean. I have not eaten there, but they did invite family for Thanksgiving because they know it is really hard for old people to travel. I think that is nice.
Anonymous108155650
4
|
September 30, 2015
The people were very nice at Hilltop Estates. It was a little overwhelming for me. It took me a little while to get used to the idea because I live in a very isolated area, and I am alone a lot. The food was very good. I liked the people. I thought they were pretty expensive.
Caring90842650
1
|
November 11, 2014
I had enrolled my mother at Hilltop Estates, but at the last minute she didn’t want to go in there so I am looking to have her go into one in Santa Rosa. They were very nice, but I am having issues right now as they are holding up. Two days after her moving date, I called the management as my mom was saying if you are going to be moving you are going to make get used to this place for months and then move me and that’s not really fair, and I said I don’t want to move her in there. They said well sorry you are responsible for a three months contract that you signed and so far they have been holding me to it and never has the right person gotten back to me to tell me how I can either delay her monthly expenses or go into arbitration, and I keep asking them I need to start arbitration then how do I do that and even today I spoke to the man some help up and he said I will talk to my superior and have him get right back with you. They still haven’t called me back, and I am wondering how long can they delay this and I am going to offer another months and did not get a refund or anything. I am nothing getting anywhere with resolving the issue. They just get cutting me off. She was like moving to a studio there and they have said when one opens up and I said okay well let us know when it ups and I will move her in there. At this point, I would not definitely recommend the facility.
Provider Response
Caring66630150
4
|
December 27, 2013
We have come across Hilltop Estates through online search. I'm on their waiting list now and I think that already says a lot about this place. The staff was wonderful, friendly, and informative. They're really great. Their rooms were small but adequate.
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Costs for Hilltop Estates in Redding, California
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Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$3,309
Starting Price
Services and Amenities of Hilltop Estates in Redding, California
Pets
- Pets
Kitchen Types
- Kitchenette
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
Room Amenities
- Cable/Satellite In Unit
Safety & Security
- Gated Facility
Guests
- Guest Parking
- Overnight Guests
Housekeeping & Maintenance
- Housekeeping Services
- Linen Services
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Salon Services
Dining
- Communal Dining
- Guest Meals
Outside Amenities
- Walking and Hiking Areas
- Garden
Inside Amenities
- Computer Room
- Cable/Satellite TV in Common Area
Transportation & Shopping
- General Transportation Services
Parking Options
- Parking Lot
On-Site Services
- Veterans Affairs (VA) Aid Assistance
Additional Amenity Information
- Fee Structure: Included in Rent: Basic Cable, Electric, Gas, Sewer, Water
- Housing: Handicap Barrier Free Units Available, Individual Climate Control, Safety Rails in Bathroom, Telephone Hookup, Walk-In Tub
- Dining: Private Dining Room, Resident Kitchen
- Features: Laundry Room For Use, Library, Locked Mailboxes, Elevator, Parking: Covered, Private
- Technology: Business Center, WiFi in Common Areas
- Activities: Billiard Lounge, Game Room, Activity Room
- Payment Options: Automatic Online Payments
About Hilltop Estates in Redding, California
Hilltop Estates is located in Redding, CA, providing a vibrant backdrop for your new life as a valued member of our caring community.
From pleasant housekeepers to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our culinary team prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.
So come to Hilltop Estates for a visit...and stay!
Map of Hilltop Estates
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