Manorcare Health Services
74-350 Country Club Drive, Palm Desert, CA 92260
Featured Resident Review
5
|
May 10, 2019
My mother in law is in Manorcare Health Services for rehab. Its nice, clean, and the people there are very busy. Shes fed on time, rehabbed twice a day, 6 days a week, and its excellent. I have not gotten any complaints from her whatsoever whenever Im there. Its just constant coming and going, and checking on her, so its good. She said the foods really pretty good. Shes always had a roommate since shes been there. The room is not bad at all, it could be a little bit bigger, but theres no reason for it to be bigger I guess.
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About Manorcare Health Services in Palm Desert, California
Manorcare Health Services is a Senior Living provider in Palm Desert, California that offers residents Nursing Homes and Memory Care services. Contact Manorcare Health Services for more details on services and rates.
Reviews of Manorcare Health Services in Palm Desert, California
3.4
(14 reviews)
Facility
3.8
Staff
3.8
Food
3.0
Activities
3.8
Value
3.7
scameli
1
|
April 2, 2020
Terrible facility. Dirty rooms. Patient bathroom dirty. Very slow to answer call lights. Sometimes leaving patients over an hour to be changed or moved. Nurses and CNAs are rude, with a few exceptions. No one answers your phone messages from Administration on down. Outside doctors orders are ignored. On staff doctor has not seen my loved one except for the first day she was admitted. I have asked repeatedly for him to review her records and evaluate her. No response. Dont be fooled by the photo...
Provider Response
MarkGrey
1
|
June 9, 2019
I find it really hard to believe that this place has a 4 star rating. The only reason I gave it 1 star was because that was the only option available. If there was an option to give it minus stars, I would give it a minus 5 star rating. My elderly mom was sent there from the hospital because she was on IV antibiotics for pneumonia. She arrived there on a sunday at around 6pm and didnt get an IV in her arm until monday at around 6 pm, 24 hours later?! Then after 2 days of my mom being there my mo...
Provider Response
Pam
5
|
May 10, 2019
My mother in law is in Manorcare Health Services for rehab. Its nice, clean, and the people there are very busy. Shes fed on time, rehabbed twice a day, 6 days a week, and its excellent. I have not gotten any complaints from her whatsoever whenever Im there. Its just constant coming and going, and checking on her, so its good. She said the foods really pretty good. Shes always had a roommate since shes been there. The room is not bad at all, it could be a little bit bigger, but theres ...
Provider Response
GwenS
5
|
October 17, 2018
I was impressed with Physical and Occupational Therapy and their staff's ability to help with my recovery. Overall, All staff were patient and had a positive attitude. Noemi, Jennifer and Sara CNAs were courteous, helpful and very friendly. I really enjoyed the following activities: Happy Hour, Monday Night Football and Bingo. The food was excellent. Definitely would recommend to family and friends who need Physical, Occupational Therapy and Rehabilitation.
Eilleen S
5
|
October 16, 2018
My late husband and I have been patients at ManorCare. The facility has always been a place of comfort after Illness. I myself have been at the facility several times for Physical, Speech and Occupational Therapy and each time the staff made me feel like I was family, especially David (Admitting Nurse). There are so many wonderful nurses, nursing aides, therapists hat I cannot remember all the names ……kudos to all. Having the same physical therapy staff helps with the healing process. The st...
residentdot
5
|
September 18, 2018
All of the Nursing Staff (Sean LVN), CNAs (Noemi), Occupational and Physical Therapy Staff were incredibly caring and wonderful. The food and custodial services has improved since my last stay at the facility. Would highly recommend.
invitation
1
|
March 4, 2017
I would strongly advise someone who is considering admittance to the Manor Care facility in Palm Desert to consider your choice very carefully. After waiting for someone to change my top cover on my bed,i took it upon myself to change it and discovered that the top sheet had a mixture of fluid and blood on it-not my own. The cover had not been changed for months.Lack of care is the norm in this facility
LynnYNINB
1
|
May 11, 2016
We were disappointed and unhappy with Manorcare. My mother was under Medicare, so it was very limited where she could go when she got sick. They really didn’t stay on top of things and didn’t watch over her very well. She felt quite ill there, and then had a urinary tract infection for several months, which is what put her in there to begin with, and they never got rid of it. They just wanted her out, basically. She has early signs of dementia, so they didn’t want her there anymore. They basical...
Caring Friend9
4
|
February 16, 2016
My friend is in ManorCare facility and hopefully this time she will be responsive and do what she is supposed to do. She kind of refuses to do physical therapy, but we are still hoping to be able to bring her home. We just keep encouraging her. I was very happy with the place, the staff, the cleanliness, and the food. She is in the rehab section and the physical therapist is very good. The nursing staff that comes in when I am there seems very good and helpful. The physical therapist encourages ...
familycare3
1
|
November 6, 2014
My mother was there for over 2 months. I was horrified by the prescribing of too many meds. I wasn't heard when I complained. Some got hostile. I wasn't alone. There were other sons and daughters advocating for their parents and having the same issues. We were all extremely frustrated and worried about our parent. There were some excellent nurses who were constrained by the corporate demands that they follow the "rules". The food served was horrible..extremely unhealthy. The physical ther...
Dora3
4
|
August 24, 2014
My mom was in Manor Care for around 5 to 6 weeks. I liked it; it was really nice. There was a lot of socializing for them and that’s what I wanted her to have. The staff was really good. They have Bingo, horse racing, cards and Friday night wine and dine. It was really active and I liked it. Her room wasn’t nice as I would have liked; there was an area where she was supposed to go that was nicer but she was able to come home before moving there.
Ellingson
5
|
July 14, 2014
Our 94 year old mother ended up here after a car accident. She was in physical and occupational therapy for awhile and then took a turn for the worst. The staff in the cardiac area were amazing. They treated our mother with tender loving care and were so sensitive and attentive. She was released from the hospital to this facility and we had no say in the matter but we feel we couldn't have asked for a better place for her to end her days on earth.
Luis1
5
|
December 30, 2013
Mom is presently at Manorcare. We are very happy with the place and I think they very well took care of my mom, but right now she getting to a point that things are not getting better and they can't do anything for her. We are very comfortable with them. The staff is awesome. I love the place. Mom has been there for almost three years now and we may have a couple of bumps here and there but it's perfectly understandable. They keep the facility very nice. There's no complains about the place at a...
Desert_Star
5
|
October 12, 2012
After my grandfather had a stroke and complications, we had no choice but to find him a nursing home. After doing research and touring a couple other local nursing facilities with dismal results, I toured Manor Care and our decision was instantly made. In touring the facility, you can easily see the quality of care Manor Care gives it's residents. The staff was extremely friendly, helpful, and supportive both before and after choosing the facility for my grandfather. The facility was clean and a...
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Medicare
Health
1.0
Overall
1.0
Quality
4.0
Staff
2.0
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