Oakmont of Orange

Reviewer#LD020323A

My father moved into Oakmont of Orange. When I first went for my appointment, they had a wonderful sign welcoming me for the tour. I met with the marketing director who sat with me and answered all my questions and introduced me to the wellness director and the executive director. They spent some time with me understanding my father's condition and situation and what we were looking for. They went through their programs and how they would address his needs. They were willing to go visit him initially to get a better idea of what the costs would be, on top of just the monthly rate, that would address his needs in terms of additional care. They showed me the available apartment that they had thought would be best for him, given what I had requested for him, which was being close to the restaurant and the social activities. So, that was all nice because it seemed very personalized and thoughtful. The property itself is not large, but it's also not small. The apartment my dad has is in a great location and overlooked the courtyard. Although the kitchen is small, there's not a whole lot of need for a full kitchen. I appreciated that the living area of the apartment is much larger than the kitchen area. The quality of the facility is top-notch. And everybody that I met on the tour, which included the activities director, the chauffeur, and the maintenance crew, were all very nice and the residents seemed happy. It was very calm and quiet, and yet, everybody was very interactive when I was there. The restaurant is very fancy, and the food reviews of the chef there were always five stars reviews for the quality of the food, and that turned out to be true after having eaten there with my father. Everything has worked out well. They were very accommodating with my move-in requests and getting the room set up. In terms of how it was after, I had decided that my dad would be a good fit there. They were very amenable to the process of moving him in. I honestly couldn't be happier. Part of that is also that my father is happy there and he feels very much at home, comfortable, and welcome, and he feels like it is a very, very top-notch place. My dad is going to the workout classes, he's playing games. I know that he's actively engaging in the activities. The wellness team is very responsive. I've asked them to take into consideration different courses of care for him. Based on my father's communication about what's happening, this has been handled and managed. I was told that when he transitioned over that they would make sure that through his Medicare, he would be able to get more physical therapy regularly and for a longer period of time than what he was discharged with from skilled nursing. And so, that's happened. They also coordinated an appointment with the concierge doctor that comes to the facility. There was another company they work with that helps with hearing tests that he's now going to be assessed in. It seems like things are happening to his benefit and being given the necessary attention to the kind of keep him cared for. Also, the initial assessment of additional assisted living that was done in the beginning wasn't necessary, so they made an adjustment to the care they provided versus the care they had assigned because it wasn't needed.

Ed

Oakmont of Orange was a very, very nice community. It's just a much larger deposit and a higher price for the studio apartment than others, but it's a fantastic facility. It's beautiful. They have both assisted living and memory care, but we were primarily there to talk about memory care support. The shared rooms were a little smaller, but they were still very nice. The studio was very large and very, very nice. I got a tour from the representative and I kind of met some of the staff. The staff seemed very nice. They seemed very well-managed and very organized.

Cindy

My husband's uncle moved to Oakmont of Orange. The number one consideration was that they had motion sensors in the room, so that would detect motion if the residents were to get up in the middle of the night, and none of the other communities that we visited had that ability. He's in the memory care center. He has dementia, but he is doing well. They have activities. I haven't been there during all of them, but they have a lot of games and memory things on the TV. They take them for excursions like taking them away from the facility. My uncle's room is lovely. It's spacious enough for him. It has a very large bathroom with a walk-in shower and it's very well-kept. They have cleaning and laundry weekly, and everything seems to be doing well. We had several meals with him, and it was good. It is one of the most expensive ones that we looked at, but my uncle was coming from 24-hour in-home care and that was costing him double what he is paying now, so it is worth the value.

Carolyn

Oakmont of Orange was absolutely beautiful but was a little too expensive for what I'm looking for. It had so many amenities, but a 95-year-old lady doesn't need a place with a putting green and all the other fancy things. It's very beautiful but it's not one of my considerations. When into the entryway, they have a table with a little sign that welcomes me with my name. Then when I left, they had this individual freshly baked apple pie to take home. They do go above and beyond, it was very high-end. They had a grand piano, they have music, entertainment, arts and crafts, physical activities, and exercises. The staff members were all very, very friendly. The people there greeted me when I walked in and everyone was very, very nice.

Bruce

Can't ask for a better place for my dad to be. The care and staff are caring and excellent.

DebbieP

Considering we are still battling Covid and have to deal with inconveniences, Oakmont has done a pretty good job of keeping residents safe and family members connected. The food is prepared fresh daily and the Chef is willing to accommodate special requests. Bus rides are given weekly, there's a Company driver who will drive you in the Oakmont Cadillac to your local doctor or appointment you need to attend. The facilities are beautiful and spotless. The activities are becoming more numerous as we navigate safely through Covid. Covid really put a damper on a lot of business practices. So Oakmont has done a pretty good job considering.