Windsor Gardens Healthcare Center of the Valley

Kate A.

My parent’s call light button was removed; so she can not call the nurse for help. She calls us at home to call Windsor Gardens of the Valley! The problem is : nobody answers the phone ; there’s no secretary or any staff to answer the phone. It’s very frustrating .

David

In Windsor Gardens Healthcare Center of the Valley six people share one bathroom. It's a very dirty place. The staff members are really nice. The food is OK, and in terms of the cost, insurance will pay for it. I would suggest that they make changes with the bathrooms. For example, maybe there should only be two people sharing it.

Glad my mother didn't have to spend her last days here.

I have a close friend who recently underwent a rehab stay at this facility to deal with a fractured pelvis. Within a week this facility demonstrated all the strengths and weaknesses of the for-profit American health care "system", beginning with a staff that's largely trying to be very caring but too often is simply rather overwhelmed. Compared to the staffing average in California, the ratio of licensed nurses to patients is rather light, with LVNs and CNAs pretty much handling all the hands-o...

mDobble

My grandmother was put into this home when her Alzheimer's got so bad that keeping her home was more dangerous and detrimental to her wellbeing. Once we got her here, she was cared for around the clock. Every time I walked in to visit her, there was always someone with her. They had volunteers who painted the resident's nails and pushed some people around in wheel chairs. Everyone was always very nice. They played movies and board games and had barbecues. Those who were physically able to seemed...

ldp

Definintely not the place for a Hospice patient. I stayed at my mother-in-law's side the last several days of her life at Windsor Gardens of the Valley. We initially had hoped to move her to a hospice facilty, since the rooms were overcrowded with three patients, but her multiple myeloma advanced to the point that any movement could break a bone. Although this was explained to the staff and they were given the order not to move her, I found that, even when I put up signs around my mother-in-l...