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Windchime of Chico

855 Bruce Road, Chico, CA 95928

(800) 558-0653

Verified Partner

3.9

(18 reviews)

Starting Price

$3,995

Care Offered: Assisted Living and Memory Care

Pet Friendly

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About Windchime of Chico in Chico, California

At Windchime of Chico, we want our residents to live their lives to the fullest. With quick access to medical services and spectacular views of California Park Lake, our location is ideal for seniors and their families. Our �assistance as you need it� options offer the peace of mind of a helping hand and the independence to still do what you want, when you want. If you�re looking for a senior living community with flexible care plans that are built with you in mind, we look forward to meeting you.

To learn more about this provider�s license and review other available state reports, please visit:
California Department of Social Services Licensed Facility Search

Map of Windchime of Chico

Services and Amenities of Windchime of Chico in Chico, California

Dining

  • Communal Dining

Specialized Staff

  • Nurse on Staff (Part time)

Languages

  • English spoken

Financing & Payment Options

  • Rent And Care Fees

Pets

  • Pets

Additional Amenity Information

  • Special Comment: Lake views, lodge like feel, large fireplace in great room, courtyard, and much more!
  • State Licenses: 045001959

Costs for Windchime of Chico in Chico, California

Assisted Living

$3,995

Starting Price

Memory Care

$4,995

Starting Price

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Reviews of Windchime of Chico in Chico, California

3.9

(18 reviews)

  • Facility

    4.4

  • Staff

    4.4

  • Food

    4.3

  • Activities

    4.3

  • Value

    4.2

Audrey

3

August 16, 2024

I visited this facility

I toured Windchime of Chico. I'm highly allergic to smoke. I asked if there was a smoke-free area and there was not. I mean, there's a place for smokers, but not for people that don't smoke. That alone would stop me from going any place if they don't have a smoke-free place, I'm not going. The lady was very nice. The people were clean and everybody was helpful. I thought the rec area was kind of small. The place was very nice. It just does not fit me. The staff was courteous. They were helpful. They were informative.

Charlie

3

February 5, 2023

I visited this facility

Windchime of Chico is not very clean. We were looking at assisted care because they had lots of room for us. The staff were just fine and did a good job. The activities and amenities were OK, but the place just did not seem to be cared for very well. They should improve on basic physical care of the place, like replace the carpets, clean the furniture, or replace the furniture in the in the community areas because they were just not cleaned up. As far as the rooms went, you can't really tell too much. The rooms that they showed us looked OK, but the community areas needed help.

Provider Response

Thank you for sharing your feedback about your experience at Windchime of Chico. We appreciate your kind words regarding our staff and their dedication to providing good care. We understand your concerns about the cleanliness of the community areas, and we apologize for any disappointment this may have caused. Maintaining a clean and comfortable environment is a top priority for us, and we take your feedback seriously. We will address your concerns with our housekeeping team to ensure that improvements are made promptly. Your feedback regarding the community areas is valuable to us, and we will use it as an opportunity to enhance the overall experience for our residents and visitors. We appreciate your input about the carpets, furniture, and cleanliness, and we will take steps to address these areas accordingly. We want to assure you that the cleanliness and comfort of our residents' rooms is of utmost importance to us. We strive to create a welcoming and well-maintained living space for everyone in our community. If you have any further concerns or if there is anything specific you would like us to address, please don't hesitate to reach out to us directly. We value your feedback and the opportunity to improve. Thank you for considering Windchime of Chico, and we hope to have the chance to exceed your expectations in the future. Warm regards,

Wendy

5

November 3, 2022

I am a friend or relative of a current/past resident

Mom has been at Windchime of Chico for a couple of weeks now. We fell in love with this place. The experience has been wonderful. The people are super accommodating and nice. Mom raves about the amazing food every day. Their cleaning abilities are not up to our standards, but it is what it is and Mom loves it there. She has a big lakefront window, so she's quite pleased. Her room is huge, bright, and airy. She has her own bathroom and a microwave. The dining area looks lovely. It looks like an actual restaurant with little menus. The residents have a choice if they don't want what's in the meal plan. They've got many different varieties of other food that they can choose from. It's very clean and has a very inviting atmosphere. They've got people that come in and sing, they had Oktoberfest about a week ago, and they've got something going on daily.

Tae

5

June 6, 2022

I visited this facility

Windchime of Chico was a very, very active community. There are a lot of activities going on all the time. The rooms were very clean. The biggest size looked comfortable and nicely furnished. They have manicures for the residents, arts and crafts, religious services, and cooking classes. They also have a game room and a big lounge where a lot of people just hang out, play games, and talk. It seems like a much livelier place.

Provider Response

Hello Tae, Thank you for taking the time to share your experience with us!

Beth

3

May 18, 2022

I visited this facility

We toured Windchime of Chico. The tour was good, but I didn't feel the activities were going to be enough. I felt like the memory care community was kind of tucked back in the corner and not really acknowledged. The facilities were very nice, but I didn't really see any of the amenities. The assisted living was much nicer than the memory care unit.

Moe

5

March 30, 2022

I am/was a resident of this facility

I've been living in Windchime of Chico assisted living for over a year now. We just looked at all of them, my daughter helped me, and the two of us just thought this looked like the best. I'm in a small studio apartment and it's comfortable. The staff is very good, they have good med techs, caregivers, and housekeeping people. Everything seems very good because we have good maintenance people that take care of everybody. The food is okay. It' s done by a person who's also done the menu depending on what seniors should be having.

Provider Response

Hello Moe, Thank you for taking the time to write this review!

Lavida

5

August 8, 2021

I am a friend or relative of a current/past resident

My mom is now at Windchime of Chico. She is there for assisted living. She's not complaining about it at all. It's a really good facility. The people are very helpful because she needs added care and not just sitting in her room. She's kind of incontinent. She tells everybody she loves it. We're really happy with everything. My mom has a studio. They have variety; we got the middle size for her, but it is really big. She has her own private bathroom, and she has a little microwave, refrigerator, and sink in there. We brought a lot of stuff over there, and it all fit. Even after we first moved in, she wanted other things. We brought those, so it's a very nice room. They have singing downstairs. They have a piano in there, and people come in and sing. They play bingo. They have a full calendar of different kinds of events. They have meetings, where the people staying there can say what they dislike or like about it; that was good. There's a couple in there that's been there for 17 years, and they're happy. My mom loves the food. The food is number one to her.

Provider Response

Hello Lavida, thank you for sharing your experience with us! Sincerely - Jordan, Culture of Care Team

Dale D

1

November 10, 2020

I am a friend or relative of a current/past resident

The care they give my mom is great but the administration and communication to us is terrible. You can’t ever talk to the administrator. He/she is either at lunch, on the phone, in a meeting, on a zoom meeting or etc. they are never available. There administration is terrible.

Provider Response

Good morning Dale, I hope your day is going well. My name is Jordan, and I work at the Milestone Support Center (located in Vancouver, WA). Thank you for taking the time to share your experience. We at Milestone regret to hear that your experience does not meet the high expectations that we set. We'd like to put you into direct contact with a member of our operations team so we can address your concerns appropriately. Can you please send a private Facebook message with your preferred contact information? I can then have a member of our operations team reach out to you directly. Thank you again, and have a great rest of your day. Sincerely – Jordan, Culture of Care Team

LW

5

August 18, 2020

I am a friend or relative of a current/past resident

My brother is at Windchime of Chico. They take really good care of him. They're conscientious of his diabetes and that he's a fall risk. I think they're doing a really good job, and he likes it there. I haven't had a whole lot of interaction with the staff because of the virus, but I've spoken with them on the phone, and they're all very conscientious and they love his cat, so he's happy. I don't think there is anything to complain about. I haven't really been inside because of the virus. It was on lockdown when he moved in, and I didn't go in. I've never seen his room, but the outside looked great. He doesn't have any complaints. I'm satisfied.

Provider Response

We are glad to hear that you and your brother are having a great experience! Thank you for taking the time to offer the positive feedback. - Jordan, Culture of Care Team

Reviewer10262019

3

October 31, 2019

I visited this facility

Windchime of Chico was OK. The rooms were all nice. They all had their own bathrooms whether they were shared or single. The rooms were great. There was a nice yard outside, too. The staff members were nice. However, I didn't appreciate the memory care place and the residents not being able to go to the dining room with everybody else. You're paying all that money but my mom got to eat in this other large room where patients were in their bed moaning and talking to themselves. It wasn't a happy place.

Provider Response

Good morning, I hope your day is going well. My name is Shawn, and I work at the Milestone Support Center (located in Vancouver, WA). Thank you for taking the time to write this review. We appreciate your compliments about our community, apartments and staff. We regret that your experience with our memory support area did not meet the high expectations that we set for our communities. I have been in close communication with the Executive Director and Regional Vice President of Operations regarding your review. I was informed that are currently no beds located anywhere else but in the apartments. There are recliners available for the residents to sit and relax. Soft music is also played in the background and throughout the day to create a therapeutic calming atmosphere. If you wish to provide additional details or want to speak to a member of the Milestone team, please send a private Facebook message with your preferred form of contact (phone or email). Thank you again, and have a great rest of your day.

Gwen

5

March 7, 2019

I am a friend or relative of a current/past resident

My mom is doing fine at Windchime of Chico. We are very pleased with it. Their caregivers are very thorough. I'm always getting unsolicited information about my mom. They keep me apprised of what is going on. Everything seems to be going smoothly. They have a full calendar with four or five activities a day that are available. There are currents events, exercise once or twice a day, walking club, some arts and crafts, and there is a person that visits from my church once a week, which is nice. They have a lot of music, too. They offer hairdressing and podiatry, outings where they go outside, and housekeeping. They provide three meals a day as well. The staff members are very good. The place is very clean. It is a good value, too.

Provider Response

We are so honored you chose Windchime Senior Living to care for your mom. She is a delight! We know transition can be difficult, when moving a loved one. We are happy she has settled in very quickly. Please keep us informed how we can make her stay more rewarding. Our commitment for exemplary care and community, is our heartfelt desire for each and every resident. Thank you for your valuable feedback.

Jean

5

August 1, 2018

I visited this facility

Windchime of Chico is beautiful. The studios are comparable. It is on a little man-made lake, and it is pretty. It is expensive because it is advertised as assisted living. As far as assisted living, if you want to pay for that, it is a very nice place. They have a nice patio overlooking the lake, which is very nice. The dining room is in a beautiful setting. The workers are very friendly. I think it is a very great place.

Keri

4

August 29, 2017

I am a friend or relative of a current/past resident

My father-in-law has been doing OK in Windchime of Chico for about two months now. Everything is good and clean. The people are nice, and the food seems OK. The staff is good to him, but he's not been very active.

Zane

4

March 9, 2016

I am a friend or relative of a resident

Windchime has some issues with medication errors and the staff, and I’m not happy with it. It’s a nice facility with nice activities and things going on. My mom has a problem with certain staff and thinks that things are being stolen from her daily. It might just be her or it might be a real issue. There’s a lady who comes in to do weekly haircuts and also people who do pedicures. They have a lot of entertainment, which is good. A lot of people come in and play music, and there’s quite a bit of activities. Of all the places that she has been, I think Windchime is pretty good except they’ve been having a lot of problems with the medication, and the management does not pay attention sometimes. They also seem to have some staff issues. Sometimes they have people who aren’t doing too well and don’t seem to take care of patients or deal with them like they’re supposed to. They have a chef, and my mom is pretty happy with the food.

Angie17

3

September 8, 2015

I visited this facility

People I know have been at WindChime of Chico. It's a beautiful place aesthetically, but they wanted to put my husband into the dementia area, and I said no. Also, when I checked out the dining room, the ratio of CNAs to patients was not very good. Each CNA had too many clients. The apartments were adequate, but small. They had card games, exercise, yoga, etc., but my husband is not very sociable.

Caring77708650

5

January 31, 2014

I visited this facility

WindChime of Chico was a lovely place. If I needed help, that's where I think I would stay. I thought it was beautiful. The day I went there, they had their residents out and doing simple chair exercises. They were leading them through exercises and I thought that they were very patient and very pleasant. I thought this would be a good place.

Christine5

3

May 29, 2013

I am a friend or relative of a resident

My mom was in WindChime for six years. Mom didn't need care then as she does now. They had ownership change and it became much less personable. They just made some changes that made it not as fun and enjoyable as it has been when she first got there. She became more physically needy as far as personal hygiene and all and they just did not seem to be able to manage that for her. So we had to put her in a smaller place who knew what her need was. The first four years, she was very happy. But when they had an ownership change, they were not as accommodating as when she was first there. She likes the food there because they work with a chef. Since there were a number of patients such as herself who do not have restricted diet, they're allowed more familiar comfort food. For the first four years she was quite active with community groups and stage plays through the social director there who was terminated when the new regime came in. For a first time assisted living environment, it was perfect for her. It was appropriate for her needs. It's very clean and is in a beautiful location so she could walk around the lake and see the ducks and the birds. She certainly enjoyed the first four years she was there, being involved with the social director and the community. She was actually on their billboard and had been interviewed for TV. Her room was one of the rooms they bring potential family members to look at because we decorated her room. She had an apartment and they were very gracious about that. We wanted her to feel like she had her own little home.

Caring5464

4

April 17, 2013

I am a friend or relative of a resident

My husband is at WindChime of Chico. His room has a view of a lake. The staff is doing an okay job. The food is good. The portions are good; they have a larger meal at lunch time and a smaller meal at dinner time. The facility is clean and new.

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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