Casas Adobes Post Acute Rehabilitation

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The rooms are very small and hot with two patients per room. there were no chairs for visitors and no room for any. also there was no place on site except an outside patio area where you could visit. My sister was in there for two weeks . The food was worse than anything I have ever seen in this type of facility or hospital. the portions are not enough to fill up anyone. My sister only weighed 104 when she left there after two weeks. I took her food every time I could go visit and found that all the patients are hungry. wished I had enough money to feed them all. But we shared what I brought with others.

Virginia

My brother was in Casas Adobes Post Acute Rehabilitation. He got good care and the food was acceptable. They did what they needed to do and that was it, so I can't really complain but I won't give them rave reviews either. I feel like when his insurance ran out, that was it. It was like, "Okay, he's got to go home now." And then when they realized I was very upset and I was moving him somewhere else, they had a little change of tune. His room there was relatively clean, though there were certain areas where there was an odor. Like you could tell that those patients weren't getting the care that they should. The staff that I met were friendly and nice. I felt that they just kept their eye on the insurance. I know they have to charge, but it could have been handled differently.

LillyB

Amazing therapy team. Their staff helped my family member through a very tough recovery and with the next steps after. So thankful!

JessicaBntr

I love the staff, they are friendly and helpful. My husband has been there a year and they have taken great care of him. He had a major stroke, so only reason I gave 4 stars is that the in-house therapy isnt as intense as he needs. But other than that, they are great.

verojohns

Absolutely terrible facility. DO NOT SEND YOUR LOVED ONES HERE. My Dad passed away in their care. They did not call for help until six hours after he began having respiratory problems. The nurse was rude and vague about the details when I called back to ask more questions immediately after he taken by ambulance to the ER. My Dad was calling my mother at home to ask her for help to get out of bed. We are heartbroken. Their communication is awful. Almost impossible to get ahold of anyone. They will send you around in a never ending voicemail loop. If you get voicemail, call back and ask them to page whoever you need to speak with. The office staff is terrible and makes excuses for not returning your calls. Not being able to visit in person at this time complicates matters because they can mistreat patients much easier without family around. There was only one good nurse named Melissa who I believe treated my Dad well but after requesting all his medical records from them, I see that she was only able to care for him minimally. I will find out what happened since my Dad's death certificate shows he did not die due to any health problems he had. It was from SEVERE NEGLECT! I don't know how these people sleep at night knowing they are horribly mistreating helpless elderly people. If your loved one passed away or was mistreated in this facility, take the necessary steps to report them to the state to get them investigated. I wish I could give this awful facility zero stars and my hope is to see them shut down.

amanda F

Very clean and remodeled since new ownership since May 2014