Right at Home Menomonee Falls

Julie P_9

The companionship is positive. It gives us peace of mind that someone is there. I like that they're very informative and caring group of people. They do everything we ask.

Provider Response

Sheri T

It's nice to have someone help with housekeeping and converse with my mother. The staffer, Carrie, is wonderful and the schedule is very flexible.

Provider Response

Dessie W

I can't lift my arm, so they help me where I cannot help myself. I like the services. I haven't had it for too long, but I am satisfied with what I got. They are professional.

Christine B_9

They take care of my dad. They are very easy to work with. I like the specialized care.

Provider Response

Mary "Lou" P

They give me what I ask. They make suggestions. They are very constructive. I like the caregivers that they send.

Provider Response

Donald P_10

They help shower and they take things off of me. They could work on getting the same caregiver more often.

Thomas L_13

They get everything done. They do the laundry and clean. They run errands for me. They make sure to do their job. Everything is done and is done in the amount of time they are given.

Provider Response

Paula H_4

We will see how the caregivers in the future can handle a dementia patient. The caregiver who comes is very sweet. I would always prefer someone who had more dementia experience.

Virginia G_6

She has been nice to me. They are able to help me with things, which allows me to stay in my home.

Provider Response

Delores J

I've had some things that have come up missing. I had trouble with some of the caregivers and I asked them not to come back.

Tony B_2

This company only came out once a month. I am blind and they were able to help with things that I can't see. The company has good customer service.

Bob S_31

The caregivers they have provided have been excellent. They spend an hour or two after they wake her up and get her ready and do activities with her to keep her mind active. They're very good in making sure they provide caregivers. Corporate of Right at Home communicates very well with me.

Jalane O

My husband looks forward to her coming. She's so helpful! She makes suggestions and teaches me things and we get along well.

Anonymous_4688

They help by doing the wash. They gave us a great caregiver.

Laurie S_8

The agency is helpful by keeping in contact with me. I like that they are consistent and they are providing good quality of care.

Thomas J_6

They helped with the laundry. They kept him clean.

Patti W_1

They sent some very good people who do what I ask them to do. I like that they keep us up to date if something changes.

Susan M_12

They stay clean and and they are a good company. I really like the woman who runs the home for my father.

Robin N_1

The services help me clean. What would take me hours to do is done quickly. It is a huge relief for someone with chronic pain. I like my caregiver that the agency gave me and they are a trustworthy company.

Linda S

I don't have to worry about doing major cleaning. We just do little things now. I have someone that I can depend on that does a good job. I like our cleaner. I think she is the biggest asset. She is thorough, caring, and polite.

Sue T_1

The agency is helpful by helping me with my laundry and taking my garbage out. I like that they are very nice and they do whatever they say. They are committed.

Arlene and Richard T

They send the people here on time. They are a good company to work for.

Bonnie M_9

They did housework and helped me take a shower. They cared about us clients and they sent the girls because they cared about us.

Bob S_8

I would be lost without Right at Home. They give good service.

Diana S_3

One of the workers does my grocery shopping. The others clean the house and sometimes cook for me. Anything that I need I can call and they will find a way to get it for me.

Barb D

I do not know what I would do without them. I have to work and I could not take off work that often. These appointments were during the week and there were many of them. All I asked was for transportation and she went above and beyond. The caregiver was wonderful. They made arrangements if they could not make it so we did not miss a beat.

Andy G_2

It helps with my mom being able to do her daily stuff. It eases stress on family members to know someone is always there with my mom. I want consistency in the caregivers. It feels like a lot of different caregivers are coming so it's hard to get a routine.

Sandy C_11

For my father it's been okay but they are not doing much. For my mother it's great. They have helped her by letting her leave the home and she knows that my father is being taken care of. I like that they have good staff. My father and mother are in a rural place. The caregivers seem to coming from farther away and they tend to call in more often than we would like.

Anonymous_2454

It is very upbeat. They are always in a very good mood and they make me feel better. I am very pleased with them. Their people are professional, they do a great job.

Anonymous_986

It allows me to work. When I don't have them, I need to tend to my dad. The office staff are very responsive. There's a lot of turnover, but in terms of how the organization is, they're pretty responsive.

Marsha H_3

The services have been a high impact because they help Robert feel better about his showers. I would recommend Right at Home because they have been able to help us out quite a bit with my husband.

Kim K_4

I can take of things that need to get done. The owner of the company works with us.

Peggy T_8

He was a challenging case, and they asked questions. The caregivers knew their job well. This agency had well supervised and well-trained.

Jim I

It allowed me to continue to work. My wife was pretty compromised after her surgery and they were able to take care of her very well.

Sandra W_17

The girls are prompt and I really love it when they are here because they get me a day away from having to do everything. They are prompt and they communicate well.

Joyce F_1

It's nice to have somebody that cleans your house for you. I've never had a problem. I worked with the caregivers.

Linda N_3

I don't know how to get anything out there and they helped connect me. I like the family atmosphere that the people had that provided care.

Bridgette H

I sometimes feel that younger people treat older people like they're slow or don't know what is going on, and my grandpa can feel that. His mind is sharp, but he's not a complainer. His one comment about the younger people is that they don't talk to him. It depends on which employee is here. With one, the care is outstanding. She goes above and beyond what is asked of her. I think what's lacking in the younger employees is their communication with elderly people in general.

Shirlee H

The caregiver were appropriate for the situation. They knew how to work with him. They are close to our home and local.

Lynn R_1

It was a tremendous weight off of my shoulders. They were extremely cooperative with anything that I needed and they accommodated me.

Brett B_3

They helped with anything I needed to do that I couldn't do myself. Only very few of my caregivers were not the best. The rest were friendly and self starting.

Terri B_3

It helped me not have to worry about picking her up or worrying about her. They could get more done within the time frame they had and be more thorough.

Becky R_1

I would not be working without it. They have been dependable, and I am pleased with the care.

Jeanne R_1

It has been very helpful. I liked the website. You can go in and put notes in. They strive to be consistent with whom they schedule. They have good communication.

Dick R_4

I have more time to do other things now. We just started having the same caregiver consistently. It's much nicer that way.

Tony M_1

I like that they help my mother with things I can't. I think they do a great job for the most part.

Gail G_2

They are extremely helpful. We specifically have one caregiver that comes in, she is extremely flexible and does everything I ask. We like the flexibility, commitment, and compassion.

Janice B_10

She's accepting of their services, but they come at night while she's sleeping, so they don't interact much with her. They're easy to work with and they respond almost instantly to any question I have.

Jane G_11

They helped me be a better caregiver. They were convenient.

Cindy B_8

I didn't like that they complained about my house. A couple of women that came out were good, but I'm unhappy that they dropped me.

Diane S_11

We would not be able to survive without them, they are a big help. They respond to my requests in a timely fashion.

Mike L_4

It was a really good experience overall. They were flexible. I would definitely use them again. They were very personable.

Anonymous_3478

They are expensive. I would have been more interested in having people from the area.

Betty K_7

I go do errands when they are here and get out, and I will come back when she is still there and she is doing exactly what she should and he is enjoying it. She is very prompt and she is very good with whatever she does like helping with the shower.

Rod R

From what my mom says, the services are really good. They leave detailed lists of what they do and my person of contact has been very helpful in the conversations I have had with her.

Maureen K_2

The caregivers are there for her in case she falls or needs help. I like that they respond quickly.

Elizabeth "Betty" M

They come to my house where my mom is living so I am able to go out and get some things done without having to worry if she is being taken care of well. They could improve on getting the same people more often so she can see the same faces.

Joanne and Robert D

It's hard to bring someone new into your family's life. They just need to accept the help. They have been very timely. They show up when they say they will. They are also very flexible.

Rosemary S

A lot of times I would write out what needed to be done and I would tell them that this should be done and it wouldn't get done. I think the workers get burned out. It would take a high amount of interest to look around and see that something needs to get done and that we could work together to get it done, but that wouldn't happen. The owner is great and is very good to work with. She just hasn't been able to get as good of people as we would have liked. One caregiver has been good, but it just seems like she is struggling a little bit with how things are going too. She isn't coming on one of the days. I hope the owner can get more people to work better for her. I really respect her a lot.

Janet S_8

They do all the housework that I don't have to do, like changing the bed. Some of the cleaners they have sent have not been that good.

Donna F_7

Ronald doesn't need a lot. He needs more of someone to watch over him and engage with him. I think they are reliable, and they fulfill the need.

Peter P_6

My mom is resistant to the caregiver. She doesn't understand why she needs them. She hasn't taken full advantage of what they can do. She thinks of them as cleaners. I want her think of them as a personal assistant. They provide less burden on the family members. It would be nice to see a photo and a bio of the caregiver before they start.

Ed H_3

They help her a lot. I don't have the time to do other things but the house. I can't stay with her constantly. I have no problems really. Everything is good. I can have someone take care of the wife while doing something else, like going grocery shopping.

Ray K_1

They kept him motivated throughout the day. I love the training the women had. I love how receptive they were to doing what needed to be done. It was a pleasant experience.

Talaat B

They could have provided someone that lived in this area. They need to provide qualified people.

Pat K_2

If I didn't have Right at Home, I don't know how I would get along. I can't clean my house on my own anymore. I really like the people that they send out. They are so good at their job, and they go above and beyond what I ask for. I really appreciate that.

Bonnie W_2

I had back surgery. To have them available to do the things I can't let's me stay at home to be a caretaker for the person here who has Alzheimer's. I can usually depend on them being here, or they let me know when they won't be here.

Patricia B_1

It helps so I don't have to do everything. I do what I can, and they do the rest. She only comes once a month to clean. I have somebody who seems pretty new, and she does it differently than I normally would, which is okay but not ideal.

Debbie L

They take him outside and take him for walks, which they don't have to. Any time I call, they take care of any issue right away.

Kathy S_24

It makes a big difference because there are things I can't do that they can do. Everybody has been super friendly.

Dawn S_7

She does little things that I don't have time for, like fixing a plaque for her. I have had no issues. I really like their response times.

Ramona L

They were here to help my loved one if my loved one let them help. I don't know how they could have been more helpful. They were very reliable and efficient.

John K_22

They were being there when we could not be because I work. They are good people who are qualified, and they care.

Jerry D_2

We talked about itm and I don't know if they're still going to do it, but it'd help for them to make up weekly nutritious menus and grocery lists like they have in facilities where they post the menu for the week. I had a double hip replacement recently and was in no shape to help with meals. That's why an already developed meal plan would help. I like their staff, and I like their supervisor. They're timely, and some caregivers are better than others, but I especially appreciate the ones that really connect with my husband. He has Parkinson's and there are a couple of people that really help his quality of life.

Patricia T_7

They are always here when I need them. They are always on time and they really care about the person that they are taking care of.

Phyllis S_10

It's a big reliever for me because I know she's safe and they've been a good fit. They are very dependable. My concern was that I had to have someone to depend on. They told me if someone was ill, the supervisor would come out. That happened once.

Marion H

They've made my life more comfortable. I like the convenience of being in my own house.

Dianne K

It helps me by having someone else come in and help my loved one with his shower. I like that I have free time for myself. I like that they are very prompt and accommodating.

Joe S_5

They have made it positive by doing what my wife and I cannot do. I like the way the caregivers treat us. I like the way they keep tabs on everything.

Beverly B_8

They make the biggest difference by helping me with general household duties. The girls are friendly and easy to work with.

Clarence D_1

There are some caregivers that are very good and some that are not very helpful. There is a lack of consistency in the caregivers. There have been new caregivers every day, lately.

Marilyn R_2

Some people don't seem to remember what they are supposed to get done. They are very helpful. I would recommend them to others.

Dick S_3

They are honest. I have had a positive experience with them because they have provided me with good care.

Shirley A_2

They do anything I need them to do. They are all very very good. I haven't been feeling very well today but they took over, made the beds, took the trash out, and helped.

Ed K

The caregiver who comes here is helpful and does the best she can with me. I have COPD and my mornings are bad, so I can't blame them, but I am not compatible with the service they offer. However, my wife was with this agency for a long time and I was satisfied with the way that they handled things.

Mark P

I knew my wife was safe and I enjoyed the caregiver they sent to us. The agency was very willing to accommodate to my time and cover my needs.

Mark B_2

They could be more flexible.

Gayle K

They caregiver was always on time and they assisted with my dad and giving us the help we needed. They are very organized and the caregivers were trained very well

Ken G

My loved one needed to take a shower, I insisted, and Right at Home got it done. Every girl I met was the nicest. I don't have anything to complain about.

Jim R

It is very effective on the days that we have them because on that day they usually make a meal or prepare something. We really appreciate these caregivers coming in and preparing meals to make sure we have a good meal every couple of days. They seem to be very personable and effective. They are always on time. I really have no complaints.

Wrong at home

Higher fees do not mean better service. Beware of this company. We got someone who did very little and complained all the time. I would never recommend this company to anyone,. Very militaristic.

Provider Response

Mary W

Every girl that I had come was very helpful and did a good job. They came in and took care of my husband. They went out of their way to get everything done for me.

GBecker

You couldn’t ask for providers then this Right At Home people. They’ve been supportive and helpful for me for two years and I’m also 150 miles away from my uncle they are looking after. The supervisor/ manager/owner has been nothing but superior and helpful in every way. Always there when you have a question/issue. Highly recommended.

Dorothy B

Right at Home is very dependable and will be there always. Right at Home has been able to give my loved one the proper care and the caregivers are her companions.

Rita K

Right at Home has very kind and knowledgeable employees. My loved one has been very nauseous lately, and Right at Home has been able to help her out a lot.

Anonymous_378

Right at Home comes to help me clean and do the laundry. The caregiver now helps me with the laundry, changes the bedding, and cleans the bathroom.

Judy S_7

Right at Home is a good company because they are flexible, they are very helpful with my husband, and they follow his needs. The services make my husband's life easier because he is more comfortable knowing that someone is here to help him.

Bob S_3

I appreciate ability to talk to management. Right at Home has helped by giving care to my parents.

Lisa J_2

Right at Home is easy to work with, their caregivers are very into their job and thoughtful. Right at Home provides consistency with their people and works with what my loved one needs each time they show up.

Caryl B_1

Right at Home is willing to work with each person. The caregivers from Right at Home assist the client with bathing and dressing.

Jim V_1

The expense of Right at Home was too much. I'm in a wheelchair, and my loved one was on oxygen, so we needed the help from Right at Home. There was one caregiver who just really irritated me. She actually asked me if she could have a permanent position with me, and move into my downstairs room. She also ate a piece of cake of mine, and lied about it. She told me she was diabetic so she couldn't have eaten it, but her car was full of fast food wrappers.

Sandra207267

Right at Home is a wonderful support for my mother, providing her the services she needs to live independently. We are very pleased with her caregivers who are competent and caring. They are flexible and attentive to specific needs, providing not only physical help, but emotional and understanding support. We are impressed with the professional nature and thoroughness of this organization to make sure things are running smoothly. Thank you all!

Lynn521222

Even though our experience with Right At Home was short, I can only say I would highly recommend their service, from the owner, Shelley, to the caregiver, Sandy. Everyone was always very caring and professional.

Caring daughter46

We've tried Right at Home. On the first day, it just didn't work out. We didn't like the caregiver they selected and didn't give my mother any confidence to go any further. They made a good presentation, but you had to fill out all of these forms, and we didn't want to do that. It meant as protection for the agency, but we just didn't want to go through all of that hassle. It was too regimented and too corporate. They followed the rules and regulations, but I wouldn't recommend them to somebody because of all that corporate stuff that we went through. They should have less forms and select more professional caregivers.

ElizabethR

My Mother- in-law has been using RAH Menomonee Falls for over two years. What makes this Home Care Provider so unique is that RAH only provides the client with caregiver's that are suitable to their expectations. There has never been any hurt feelings or frustration if our loved one does not have a good rapport with a particular caregiver. RAH will find the RIGHT team for my Mother-In-Law. RAH has provided a nurturing, but empowering caregiving for our 84 year old Mother. The relief, security and open communication that RAH Menomonee Falls has provided our entire family is priceless. They have changed our loved one's life and Ours.

Robb53051

Right at Home handled my mother's needs with compassion and caring. We thanked them in the obituary and feel we have made life long friends.

Bob18

Poor communication, sends caregivers unprepared and not knowledgeable. Do not know how to us a bed pan, slide board etc. Do not call when new person is coming as requested. Do not prepare caregivers when coming for the first time. Do not know the needs of the patient. I have 2 good caregivers now, Samantha in the morning and Ken in the evening.