Visiting Angels Snoqualmie Valley / Maple Valley Fall City, WA
33410 SE Redmond-Fall City Rd, Fall City, WA 98024
4.7
(108 reviews)
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Reviews of Visiting Angels Snoqualmie Valley / Maple Valley in Fall City, Washington
Tom G_12
5
|
October 17, 2024
The agency has been easy to deal with, especially if they need to change a time. I would recommend the agency because they have always been very good about staying in contact and keeping us informed.
Debbie H_25
5
|
October 17, 2024
My mom loves to cook, so they help her. They get her dressed to go to town and shop. I like that the care is flexible.
Leonard B_7
5
|
October 10, 2024
The person that comes knows what our needs are and makes sure that we feel safe and cared for. I like that this agency is very respondent to the needs that we have.
Provider Response
Rick H_9
5
|
September 16, 2024
They come two days a week, but it is very much appreciated when they come. I like that they are flexible with the visits.
Provider Response
Karen K_49
5
|
September 16, 2024
I like knowing that she is able to receive help and get errands done. The experience I have had was good and so is the pricing and hours.
Provider Response
Leslie R_2
5
|
August 23, 2024
If someone is not coming we know about it. I like their communication. They work overtime to ensure things are good.
Provider Response
Katie F_1
5
|
August 23, 2024
I think just the ease of working their team into our home and easy communication, and having patience with us as learning this system. I feel like their time and matching the client and caregiver with personality has been great.
Provider Response
Jennifer R_12
5
|
August 14, 2024
I like that I am able to have my own life while she has a caregiver. They are easy to work with and have good communication.
Provider Response
Douglas L_5
4
|
August 14, 2024
They were all very positive, helpful, and pleasant. They worked very hard, they covered the days requested.
Provider Response
Anonymous_1721746006
5
|
July 23, 2024
Just taking the workload off of me and the connection she made with my husband has helped the most. I liked the communication between the coordinator and the fact the caregiver coordinates with them.
Provider Response
Anonymous_1718630925
5
|
June 17, 2024
Without them, I would not be able to do a lot of errands. I am very pleased with the caregiver that we have.
Provider Response
Tracy O_1
4
|
June 17, 2024
If I could afford more hours, that would be really nice. I like the agency and the people that work there.
Provider Response
Julie W_8
5
|
May 16, 2024
It really does help. He is mostly in a wheelchair. They are very professional, and I really like the owner, Dan. He spent time making a careful match.
Provider Response
Anonymous_1715856133
5
|
May 16, 2024
The caregiver helped me with my COVID. She got me through it. I liked that she pointed out things that I never thought of.
Provider Response
Karen S_63
5
|
April 22, 2024
I felt very secure that I knew they were coming. They were recommended to me because they were very efficient and did what I needed.
Provider Response
Jill L_6
5
|
April 22, 2024
We don't have to worry about her care now. She is being well taken care of. The caregivers that we have are doing a great job. It feels like they really care for my mom.
Provider Response
Julie M_24
3
|
March 14, 2024
The caregiver could have been more dependable. He ended up leaving her. He was gone for 2 hours and came back for a few minutes before his shift was over. He didn't even tell her he was leaving. He said he was going downstairs and just didn't' come back for 2 hours. The office told me he left the facility for 2 hours. I wasn't very happy with the caregiver. The staff in the office are wonderful, but we had some serious issues with the caregiver. I talked to them afterward ad told them that we're not using him ever again. There was another time I was going to use them and a gal was going to come, but she was only available in the afternoon, but that's when the client rests and naps, so there was no point in her coming, so that just didn't pan out either.
Provider Response
Jule J
5
|
March 14, 2024
I wish I can have them every day. The caregiver gives a lot of attention to my mom, she works with her on exercising, and she read to my mom. She doesn't just sit around; she engages with my mother. They always have quality people.
Provider Response
Sheryl W_3
5
|
February 16, 2024
The services are good, he is safe, and he hasn't had any falls. They bathe him and keep his environment clean. They provide companionship. I think that they communicate through phone or through email. Ramona will stop by occasionally to check on things in person. They think forwardly. They anticipate things.
Provider Response
Linda_4
5
|
February 12, 2024
He wouldn't be home without them. They are flexible with his needs.
Provider Response
Dan F_2
5
|
January 27, 2024
The client could not function without the services. I like the agency because the caregivers have been very high quality, as well as the owner, Andrew, is responsive and helpful.
Provider Response
Keith B_12
5
|
January 24, 2024
The caregivers they send are terrific for the 4 hours I have a day. I like that I can be myself.
Provider Response
Robert G_60
5
|
January 17, 2024
It's working out better than I ever expected. I like that they have exceeded my expectations. They are knowledgeable and nice, and my wife likes them.
Corey P
5
|
December 22, 2023
My mom is difficult. They call when they need to, to reschedule, and they are there doing their job. I like that they always show up and do what they say they are going to do.
Provider Response
Barbara L_51
5
|
December 12, 2023
They reassure me when I go out to know someone is here with him. I enjoy the fact that if I have any questions or concerns, they will get back to me.
Provider Response
Pat M_20
4
|
November 28, 2023
For my sister and I, it makes a great difference and really helps, but my mother doesn't really enjoy having someone else in the house. I like that they are in touch, their billing is clear, and they let me know if someone can't make it.
Douglas D_8
4
|
November 13, 2023
They are keeping up with scheduling as best as they can, and each nurse is ready to learn and help. They're really respectful to the patient and makes sure he's content and happy. They bond with him socially.
Provider Response
Karen W_36
5
|
October 13, 2023
It impacts my life a lot by having time to run errands and other stuff. I've had excellent service and have my angel who is now a member of our family. She just fits right in, and my mother and I love her.
Provider Response
Mary P_56
5
|
October 13, 2023
They have helped the most with showering and hygiene. I would recommend them because they are thorough, and they help me a lot.
Provider Response
Joanie S
5
|
October 13, 2023
They've always been very supportive and easy to talk to. The caregiver is very conscientious. I like the director because she is very easy to talk to and very caring. The caregiver I have is wonderful.
Provider Response
Larry S_23
5
|
September 15, 2023
She's dealing with a lot right now but she enjoyed the visits. I liked that they really seem to match the angel with my wife's background and interest.
Provider Response
Laurie P_4
5
|
September 15, 2023
She has been very helpful. I like his angel. She helps him with his shower and physical therapy.
Provider Response
Harold B_7
5
|
August 29, 2023
They're always kind and on time. Their caregivers are wonderful and take good care of my husband and give me a chance to have a break.
Provider Response
Susan M_66
4
|
August 29, 2023
I like that they come and help both of my parents. We have been pretty happy and have had three caregivers come.
Provider Response
Kay G_3
5
|
August 16, 2023
They are helping my mother with getting dressed and feeding her. They are very organized, and they have great caregivers.
Provider Response
Beryl J
5
|
July 18, 2023
Every one of them was superior. They did meal prep. They helped get him ready to eat. They'd help with his daily living. They were very congenial and nice.
Provider Response
Mary E_35
5
|
July 18, 2023
She would come at night, and I was coming down at the time. I would go to bed knowing he would be taken care of. They were very reliable and caring.
Provider Response
Marjorie E_3
5
|
June 28, 2023
Since I was alone, I enjoyed having company and having people around. I liked that they did exactly what I wanted. They were very friendly and nice.
Hernan N
4
|
May 25, 2023
They have sent Sharon a good caretaker. I like the provider that comes.
Provider Response
Allison S_3
5
|
May 19, 2023
They allow me to get back to work. I've been really pleased with their caregivers. They have quality people.
Provider Response
David H_48
4
|
March 13, 2023
It gave us time to regenerate ourselves. My favorite thing about their services is the personal touch.
Provider Response
Anonymous_6958
5
|
February 16, 2023
They allow me to get out of the house and do the things I need done. I feel secure with them. I like that they allow me to get out of the house.
Provider Response
Anonymous_7011
4
|
February 16, 2023
They did some light housework. They were very friendly and tried to be helpful.
Provider Response
Anna A_2
5
|
February 16, 2023
They are very concerned with working with the people around me and me. They were able to assume responsibility and helped to make things work out for me.
Provider Response
Wendy P_4
5
|
February 9, 2023
They are very accommodating with the selection of the care provider and have great communication. One thing I like about the services is their responsiveness vis text messaging.
Provider Response
Bill R_10
5
|
January 24, 2023
They were consistently on time. The caregiver was great.
Provider Response
Cherese S
5
|
December 29, 2022
They provided quality care, were always flexible, and just absolutely good. I like that they send really good people, they are very patient.
Provider Response
David D_31
5
|
December 21, 2022
The impact of the services have taken a huge load off of my life. The agency is great in making sure we're a right match with the correct caregiver to have better assistance around medication management, and they provided a nurse.
Provider Response
Gay N
4
|
December 13, 2022
It would make things a lot easier for me if the caregivers were qualified to monitor my mom's medications. They are professional. They seem to care most about how my mom is doing.
Provider Response
Charlotte R_8
5
|
November 14, 2022
I like that she became a part of the family and was great with my mom. I like that they were able to connect me with a caregiver that we really liked.
Provider Response
Julie G_9
5
|
November 14, 2022
The set-up was helpful with the owner that I was with, and Ramona helped interview my mom. They came and helped with my mom, and it wasn't a problem to cancel the services.
Provider Response
Bonnie T_2
5
|
October 27, 2022
The most helpful for us was that my husband and I could get away for a while. I like the girl who came out, she was pleasant.
Provider Response
Susan H_66
5
|
September 19, 2022
They helped the most through providing one on one care. I would tell a friend that the caregivers were very caring.
Provider Response
Julie W_11
5
|
September 19, 2022
Very well, the caregiver has helped him the most with medication reminders. The caregivers were very nice and caring. All the communication was great and on time.
Provider Response
William D_16
5
|
August 10, 2022
I can't see. Having someone here to help was a big help. I like that they were very caring, efficient, and know what they were doing.
Provider Response
Lorrie S_1
4
|
July 26, 2022
Mom needed a caregiver at her home and they were able to provide her with that and Mom appreciated having another person there to keep her safe. There were a lot of different caregivers coming in and some were doing exactly what they needed to do and some were just there.
Provider Response
Kathryn M_6
5
|
July 21, 2022
They make it so that I can get away for a little while. I like the people that work there.
Provider Response
Jennifer J_3
5
|
June 24, 2022
They kept up with my mom even when she started to progress faster. One thing I would tell a friend is that they were all friendly and explained things well.
Allyn W
5
|
June 13, 2022
They helped with things like whatever we needed them to do. They helped with the groceries and cleaning. I like that they have good caregivers that were match.
Tamie D
5
|
May 14, 2022
It makes things easier by making my life easier in allowing me to take breaks and have time away. I like that they are prompt and good with communication.
Becky G_6
4
|
April 4, 2022
It made it possible for her to stay in her house and give her family a break. Some of the caregivers were not a good match. I like that they responded quickly, and they have good caregivers.
Provider Response
Larry B_21
5
|
March 21, 2022
I had a cast on my leg and couldn't go anywhere, we would just go for a drive to get out the house. I liked the service. They did what they were supposed to, and what I asked them to.
Provider Response
Lance D
4
|
February 17, 2022
The caregivers prepared meals and provided companionship. The variety of food that was cooked was minimal.
Provider Response
Anonymous_3920
5
|
February 9, 2022
More consistency with the caregiver, they change a lot. They are close by and find local people to help out.
Provider Response
Kevin T_2
4
|
January 25, 2022
I would like them to be there more for my loved one. I like that they are local and available.
Provider Response
Phyllis_4
5
|
January 25, 2022
If there are any issues I get calls about it. Everybody cares and asks to make sure you are covered no matter what. They actually care.
Provider Response
Bruce J_4
5
|
January 18, 2022
This agency is very broad in what they can do, and everything I've asked of them they've been able to accomplish with no problems. Right now things are very difficult in the home health industry, and they've been up front about they difficulties they're having. It's been frustrating for everybody, but they tell us how it is, they are honest.
Provider Response
Kenneth H_8
5
|
December 15, 2021
It's helpful because it is a necessity. They are on time, they do the job right, they understand what they are doing and they are helpful.
Erica M_4
2
|
December 13, 2021
It's become quite frustrating for her. They could match the caregivers to my mother-in-law's needs. They could come with experienced folks. Twice now we've had people who just met the local manager on their first day.
Provider Response
Jennifer_2
5
|
December 11, 2021
They've made my experience positive by interacting with my relative. I like Visiting Angels because their people are personable.
Brad C_1
5
|
November 23, 2021
This buys us time to get out and do some things. The company has been very reliable so far.
Chad E
4
|
November 10, 2021
They communicate with texting usually, they communicate well. My mom gets along with the caregivers.
Jared K_1
5
|
November 10, 2021
They have kept me from having to drive to my uncle's house daily. I like the manager that was assigned to us and the caregivers were great.
Jacqui F
4
|
October 14, 2021
We have had a new caregiver each time so I have to explain things to them each time. I like that they are very responsive and they were able to handle my last minute needs.
Norma B_5
5
|
September 25, 2021
They're only here three days a days. The provider has helped me with my peace of mind. They're very responsive to any text I send them. They're always there when I need them.
Robyn_2
5
|
September 25, 2021
My dad has dementia, but they've made a huge difference in his life. They've made his living environment safe, clean, and comfortable. The caregivers who help my dad are very experienced and kind.
Saskia V
5
|
September 20, 2021
They were responsive and the caregivers were really outstanding people. I like that the caregivers were great.
Amber V
5
|
August 12, 2021
I liked that they were very friendly and caring. They were always here on time as well.
Alice M_15
5
|
July 7, 2021
It was helpful to have someone do what I couldn't do for the first couple of days. They were attentive, prompt, and capable.
Michael G_22
5
|
June 29, 2021
They help him get back and forth to the grocery store. The quality is great and they are flexible.
Kelly D_4
5
|
June 17, 2021
It puts my dad in a better mood and gives him something to look forward to. They listened to the needs of my dad.
Erica W
3
|
June 16, 2021
They should have kept trying to find new ways to help her. They could not fill all of the shifts that we needed.
Heidi C
5
|
May 18, 2021
She has met them before and so they have been cross-trained and my mother in law doesn't freak out because she knows them. I really appreciate that they are always there. If I need someone and it's not my normal caretaker they have been able to send out someone else to help us out.
Patti D_2
5
|
April 27, 2021
She really needed the company because they are helpful and provide that companionship for her. It was easy for me to set them up and get them going. It was an easy process.
Jennae K
5
|
December 22, 2020
It has been nice to know my dad is taken care of. They have been really accommodating, they are available when we need them as well.
Frank A_4
5
|
November 25, 2020
The caregiver is great and she engages with my mom. I like that they are organized and great at communication.
Meri M
5
|
November 18, 2020
They take a big load off of me, and they let me run the errands I needed to run. The individuals at the house are great.
Joyce H_14
5
|
October 19, 2020
It's hard for me to do somethings for him so they fill in the gap. They help with his personal care. They have exceeded my expectations.
Juanita C_1
5
|
October 19, 2020
I actually get something done because I'm in such pain. They had me lay on the bed with pillows, and I would say yes or no as I was getting ready for an estate sale. I couldn't have done it all myself. Darci is wonderful. She came to our house, and we got to meet her. She's just as lovely and kind in person as she is over the phone. I got the nicest card from her this past week. She's really a great representative of the company.
Patricia (_3
5
|
September 24, 2020
They give me peace of mind when I need to be away from the house. I know her needs are being cared for. I feel comfortable with them. They show up when they say they will. They are reliable. They are accommodating to my needs. They are able to have someone call out within a weeks notice. They are very flexible with the hours I need.
Megan W
5
|
September 24, 2020
Its been nice having someone else have their eyes on her, and have someone there to do things that I am not close enough to do. They have been really comforting and helpful.
Barb M_6
5
|
September 18, 2020
We needed a caregiver on my dad's first day back to from the hospital from 8 pm to 8 am. They were very friendly and approachable. They got someone to come to my dad within a day and a half. It was very quick.
Ryan S_1
5
|
August 19, 2020
They have been there and have been personable. They are very personable.
Anonymous_2495
5
|
July 25, 2020
I am able to call them when I have a question. It's easy to talk to them.
John D_27
5
|
June 25, 2020
If they were not here, things would have been a lot worse. Everything went very well. They were very courteous and they seemed very real. They cared about the patient and they cared about me as well.
Kim R_5
5
|
June 24, 2020
The caregiver was very attentive to him. She was fantastic. I liked the caregiver that was assigned to my dad.
Belinda S_2
5
|
June 16, 2020
It was much easier to not have to scramble to have caregivers during the pandemic. We loved the caregivers that were sent out, and they did a great job. The owner is amazing and so nice to work with.
Viktor R
4
|
May 28, 2020
It makes my daily life much easier. I would recommend it very highly if it's the same caregivers. Karen has been great, but we had one who was younger and not as experienced.
Bob G_14
4
|
April 23, 2020
The goal was to help her avoid any falling, and that has been great so far. They respond to out needs in a timely manner, and they are adaptable to the changes and things play out.
Tom M_15
5
|
April 16, 2020
I am able to get away and do things while not having to worry about things at home. I have walked in on the caregivers without them knowing I was showing up and they are always doing what they are supposed to be doing.
Keith W_2
5
|
March 13, 2020
They get her up and going. She was too used to the last one and quit doing things. My mom is getting along with the caregiver so far.
Teresa S_1
5
|
February 3, 2020
The most helpful part was that it brought consistency for my father. I liked that they were good listeners as to what we needed for my father.
June A_4
5
|
January 24, 2020
They are like a shining light in a dark closet. I am already recommending them. I like the immediate response when we need help.
Connie_3
5
|
January 21, 2020
They have taken such good care of my mom so I don't have to worry about it. I like everybody that I've dealt with.
Anonymous_2935
5
|
December 17, 2019
Knowing that someone is here and that she is safe is monumental. We haven't been using them for very long. Our caregiver has been fabulous.
Roy M_2
5
|
October 29, 2019
They do things I can't do myself, and it's essential for my survival. The person I have is exceptional.
Anonymous_2528
4
|
September 26, 2019
There is not a whole lot they can do for my loved one, but for me, I was not getting enough leeway when the caretaker couldn't make it. Direct contact has been a positive experience for me. I like the dependability and the management, although I don't think they are in the right place in some positions.
Jackie W
5
|
September 12, 2019
She would let me go into my room, sleep, and not be up all the time. She also knew what to do with lifting, and she was just generally helpful. They were easy to talk to and understood things. We didn't have to jump through hoops.
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About Visiting Angels Snoqualmie Valley / Maple Valley in Fall City, Washington
Visiting Angels Snoqualmie Valley / Maple Valley is a Senior Care provider in Fall City, Washington that offers residents Home Care services. Contact Visiting Angels Snoqualmie Valley / Maple Valley for more details on services and rates.
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