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Care Advantage - Newport News
749A Thimble Shoals Blvd, Newport News, VA 23320
(800) 558-0653
Verified Partner
4.0
(267 reviews)
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Reviews of Care Advantage - Newport News in Newport News, Virginia
4.0
(267 reviews)
ROBERT M_2
4
|
February 15, 2023
The service is taking care of him but he likes to feel independent. As a group they do okay but they could have more people and more backup.
Provider Response
HENRY S
4
|
February 14, 2023
They have been wonderful. I haven't had to take care of dad. Care Advantage has sent some people who didn't know how to get to us. They could be more timely.
Provider Response
JULIA ANN D
4
|
February 11, 2023
I like how the agency made my life comfortable and easy to live. I could see improved the scheduling with me.
Provider Response
CLAYMON R
4
|
February 7, 2023
Care Advantage does well, but I am more independent. I don't super need them and the home care. I like the people they send. They are reliable.
Provider Response
IRENA C
5
|
February 7, 2023
It's good to know someone can help you when you're disabled. One thing I like about them is that you can get somebody quick.
Provider Response
Anonymous_7026
5
|
February 6, 2023
They help me and that is positive. They do what I ask. I like the caregiver that comes to my house.
Provider Response
DON C
4
|
February 3, 2023
Care Advantage has made my experience positive by sending a good caregiver. I would recommend Care Advantage more if they had more backup caregivers available.
Provider Response
JAMES G_1
5
|
February 2, 2023
They are a good group of people. I'm very pleased with them. They check up on me to see how I'm doing. My caregiver is always on time.
Provider Response
PEGGY T
5
|
February 1, 2023
They make sure there is someone here to help me. I have some very nice and caring caregivers.
Provider Response
Anonymous_6873
5
|
January 23, 2023
It allowed me to work while the client was being taken care of. I guess I like the people that show up more.
Provider Response
Anonymous_6183
3
|
January 18, 2023
They know that I have a bad arm which hurts a lot to do stuff so they will do the dishes for me or foresee anything that I need to grab so I don't hurt myself, but that is only when an aide actually shows up which I'm not always sure about. They need to ensure the aides will get there on time as I've had aides that won't even show up and they didn't even tell me about that.
Provider Response
RICHARD S_2
5
|
January 18, 2023
They help me a lot. I like it when they help me with the housekeeping and cooking meals. It's been pretty good so far. I like that they show for their assigned shifts.
Provider Response
SONYA S
3
|
January 10, 2023
It takes a big burden off of my family members. They could have better communication. There have been several days that I have been without a caregiver.
Provider Response
BARBARA L
3
|
January 9, 2023
The agency could make my life easier by getting out of my life. I don't understand the healthcare system. Well, they should just have more availability.
Provider Response
NATHAN P
5
|
January 4, 2023
It helped him expand his life. He had interaction with the caregivers. They were very attentive. I liked that they were dependable, knowable, and had the right skills. They were also very attentive.
Provider Response
DIANNE S
5
|
January 4, 2023
It put my mind to ease. I was in the emergency room in the beginning and the care was pleasant. I like that everybody was professional and helpful. They helped me out of the bed.
Provider Response
PEARL W
3
|
January 4, 2023
They provide care for me. Sometimes I don't know who I am getting. I get different people each time and some of them decide to leave.
Provider Response
JAMES C_3
3
|
January 3, 2023
The agency could make life easier by making sure if the caregivers will be cleaning or not. The person who came out, gave me the impression they would be doing light housework and they do not. I would like to see the agency improve by sending the same person.
Provider Response
BARBARA B_3
5
|
January 3, 2023
I wanted to be sure she was okay. She had back surgery, and needed help. It was essential. I liked that after the first 2–3 weeks, we had the same people coming in the day and night.
Provider Response
JESSE B_1
5
|
January 3, 2023
Their politeness has made my experience positive. The staff visits me to see what they can do to improve. I like that they are polite, courteous, and on time.
Provider Response
GLENN R
4
|
December 20, 2022
They show up. I like them because the providers are very kind.
Provider Response
MELISSA S
4
|
December 20, 2022
They do breakfast and lunches for me. They help me with my bodily functions and clean my bedroom. There is inconsistency in the caregivers and that affects the scheduling.
Provider Response
ROBERT P
4
|
December 17, 2022
The caregiver seems she's very into her job, she's passionate about it. The agency could improve their communication, with earlier call-outs.
Provider Response
JUDY T
2
|
December 15, 2022
The people that come could actually do more. They could try to spend more time to find the right people for the patients.
Provider Response
LEVIN F
3
|
December 8, 2022
The caregivers could show up. They lack communication when no one shows up.
Provider Response
PATRICK Y
5
|
December 7, 2022
They come on time and do whatever we ask. They are courteous and professional.
Provider Response
ARTHUR M
5
|
December 6, 2022
They made our lives better. They showed my husband easier ways to do things. I like that they were compassionate, and they truly cared about their clients.
Provider Response
TARINA W
1
|
December 6, 2022
If they have caregivers show up, that would make life easier. They need to show up.
Provider Response
JOHN H_2
5
|
December 3, 2022
They get him up, take care of his needs, and make sure that he has a clean bed. She does the laundry for me, and it takes a load off of me. They always call me to find out what is going on, and I like the way they keep in contact. They listen, and they called to apologize about some computer problems.
Provider Response
SHELBY D
2
|
December 2, 2022
She has only had a couple people who have done a good job. The agency could improve on sending someone who is well trained and can lift her up to use the bathroom and bathe her or turn her in bed.
Provider Response
GEORGIA M
5
|
December 1, 2022
The days they have been here has made a world of difference. They have helped tremendously putting things together. I like that they stay in contact with us. The two caregivers sent have been high quality people.
Provider Response
Anonymous_6708
3
|
November 17, 2022
I can't think of anything besides better training. They could just check in more.
Provider Response
HENRY L B
5
|
November 10, 2022
They help me with everything. I like that everyone who's come here were professional.
Provider Response
DAPHINE K
3
|
November 10, 2022
I don't have to work to get my house straight, so they help me very much. They could improve on getting more help, sometimes the nurses do not come by.
Provider Response
CONNIE C
5
|
November 10, 2022
They have made it positive because the lady is helpful to her. They make her life easier by helping her get in and out. I like that they are on time, and they do what they are supposed to be doing.
Provider Response
KENNETH W_1
5
|
November 7, 2022
My caregivers have helped me the most by doing the job they're supposed to do. A while back, one caregiver helped me with my bath, cleaning the floor, and washing my clothes for me. I like that they're prompt. When they get somebody, they're ready to get to the job. I like when they help me.
Provider Response
JOSEPH O
5
|
November 7, 2022
They mean a lot to him, the help they do is tremendous. I like how caring they are.
Provider Response
PATRICIA B_1
5
|
November 1, 2022
The 24/7 presence is critical for us. The ability to provide cleanliness and to deal with someone as seriously disabled as my wife has helped me as well. I like how this agency presented their services, and they helped me get resources on services they do not provide.
Provider Response
ARTHUR F_1
3
|
November 1, 2022
They didn't do what they were supposed to do. I was paying too much for a service that wasn't high quality. My biggest issue was transportation, and I can just take a taxi. The caregivers were always on their phones and wouldn't talk to me. There were only a few who engaged with me and were good.
Provider Response
JOANN B
5
|
November 1, 2022
The provider takes initiative. I would recommend my caregiver.
Provider Response
JAMES R_1
5
|
October 20, 2022
I like the people that came. They were helpful and competent. I like that they had a 12-hour shift. A lot of other places didn't offer anything but an 8-hour shift.
Provider Response
SONYA A
4
|
October 20, 2022
I have them for my wound care and for daily assistance. They need more employees to cover needs.
Provider Response
Anonymous_6614
5
|
October 13, 2022
They were here for me and my wife. I like that they were timely and listened to understand what our needs were.
Provider Response
CHARLES G_1
5
|
October 13, 2022
They kept him clean. I liked that they did a good job keeping my dad comfortable.
Provider Response
GLENDA H
5
|
October 13, 2022
Some of the ones who come out push her to do more, and that is helpful. I would like that to be more from everyone. They communicate well.
Provider Response
WILBERT A
5
|
October 7, 2022
They help with everything I need help with. I have no complaints. I haven't had any problems.
Provider Response
RICHARD L_1
2
|
October 6, 2022
They can make my life easier by coming when they said that they are coming. They are late and suppose to have gloves. They don't show up half the time.
Provider Response
DAVID W_1
4
|
October 6, 2022
They could have a greater impact if they could just improve the scheduling. The agency needs to improve their scheduling.
Provider Response
FRANCIS M
5
|
October 5, 2022
They have helped him socially and they are able to communicate with him. I like the caregivers. They are caring and prompt.
Provider Response
DORSEY THOMAS W
5
|
October 4, 2022
They were respectful with the things I did need. I like the people, they are very nice.
Provider Response
KENNETH W
5
|
October 3, 2022
The agency has tried to make sure we have a caregiver. I like this agency because they gave us good quality caregivers.
Provider Response
KENNETH M_1
3
|
October 3, 2022
It is disconcerting for the client to have different aides every week. They are working with us, but we have had at least 12 different aides. I would like more communication with the office. I need someone who knows the people that can get more aides. Different people answer and then disappear.
Provider Response
MARTHA O
4
|
September 24, 2022
I need help with shopping and keeping appointments. They are good. I have macular degeneration and so I needed some help with some things. I like that they were able to work with my schedule. They allowed me to have the minimum hours that I needed.
Provider Response
NAKEAN H
4
|
September 13, 2022
I feel like my provider is helpful with cleaning. I would like to see them address the situation directly to the client when there are problems.
Provider Response
ELI W
4
|
September 13, 2022
They have helped the most by sorting out my messy stuff in my room, making it neat and tidy. I like the flexible hours.
Provider Response
Anonymous_6459
4
|
September 9, 2022
They could just be a little more consistent with the care. They could try to get someone covering the care that I need at all times. There is a lack of consistency at times.
Provider Response
Anonymous_6449
5
|
September 8, 2022
They offered companionship. I like the convenience.
Provider Response
RONALD H
5
|
September 6, 2022
They have vacuumed and cleaned. I like the person that they have coming in.
Provider Response
RYLAND B
4
|
September 1, 2022
They are cautious about how they handle their patients. I like that they are on time.
Provider Response
GEORGE B_1
1
|
September 1, 2022
They should do what they say they are going to do. They should show up and not cancel appointments. They could let me know when they are aren't coming.
Provider Response
LILLIAN B_1
4
|
August 16, 2022
The girl I have now is excellent. She does a lot for me because I have been really sick. She helps me with everything. For one thing, they need to learn how to tell the truth and return phone calls.
Provider Response
Anonymous_6429
5
|
August 5, 2022
They helped me get better. I liked that they did what I asked them to do, and most of the time, were very reliable.
Provider Response
NORMAN A. S
5
|
August 3, 2022
The agency has professional caregivers. I like this agency because they answer my questions.
Provider Response
LINDA S_3
2
|
August 1, 2022
The agency make your life easier by having more communication. People will not show and no one knows why. They could pick up the phone and communicate.
Provider Response
PATRICIA R_1
4
|
July 20, 2022
They can improve by getting the patient information correct. They could improve with confusion with the clients. The wrong people have come to the home.
Provider Response
TYRONE G
5
|
July 18, 2022
I have a male caregiver, and he provides companionship. They are very prompt.
Provider Response
MARY ANN W
4
|
July 15, 2022
I honestly don't know. They were responsive to our needs when we needed them.
Provider Response
JOYCE C_2
5
|
July 8, 2022
The agency was there to assist in whatever she needed like hygiene and her bed. I liked that it was easy to work with.
Provider Response
Anonymous_6263
5
|
July 7, 2022
Being a companion to my aunt. They meet the need that I requested.
Provider Response
RITA L_1
4
|
July 5, 2022
They have helped my mother by keeping her company.
Provider Response
Anonymous_6300
5
|
July 1, 2022
The thing about having someone available is good. They are more organized and dependable than my last company.
Provider Response
DOROTHY S_1
5
|
June 15, 2022
When I need to change her schedule around, she and Care Advantage are accommodating. I like the fact that I have a good aide who takes care of whatever I need.
Provider Response
JAMES H_2
5
|
June 15, 2022
They do what I request them to do. They are always on time.
Provider Response
ADOLPH H
5
|
June 8, 2022
They have made it positive because of the company, warmth, kindness, and tender loving care that they provide. They go the extra mile to make the patient feel special. I like that they make sure to get a fill in for us if somebody calls out.
Provider Response
SHIRLEY B
4
|
June 3, 2022
I am constantly making sure that the caregivers are doing what they are supposed to. Communication, especially in terms of last minute scheduling or rescheduling clients who hasn't shown up, can be improved.
Provider Response
WALTER P
5
|
June 2, 2022
They responded quickly. They sent great caregivers. We had some that didn't show up. They were quick to respond.
Provider Response
THOMAS M_1
5
|
May 17, 2022
They have been able to provide great service consistently. I like that they are very friendly and accommodating.
Provider Response
Anonymous_6118
4
|
May 17, 2022
She does not take too much time off. I am sure she can do something better but I cannot think of anything. I appreciate that they gave me one person who is attentive.
Provider Response
RHONDA M
4
|
May 9, 2022
They sent a lot of different people with different skill levels. Ultimately they were able to get the things done to maintain my diet in that respect. If they are sending someone to perform light housekeeping it would be nice if that person actually had light housekeeping skills.
Provider Response
MARGIE M
5
|
May 6, 2022
They try to help her move around in her bed. They help her get a little stronger. They try to find a good caregiver. They try to find a caregiver that is able to be specific with certain needs.
Provider Response
BUFORD C
4
|
May 4, 2022
They were there when I was not there. They were picking up times when they were not allowed to, so they were getting paid twice for the same hours causing scheduling issues. We did not have coverage sometimes because of that. I would like improved staffing and training on what they can and can't do.
Provider Response
NADINE R
5
|
May 3, 2022
It has been very helpful as far as the changes I have had to endure from my surgery. I guess I would say the scheduling.
Provider Response
DAVID T
5
|
May 3, 2022
He was a lot happier having the personnel from them. The quick response when we needed to start services and the effort to cover them was really nice.
Provider Response
LATISHA J
5
|
May 2, 2022
I get to rest. I feel like I have more time to make my appointments instead of having to struggle to get places. It is a big help. I like that they have really good communication. I have always had my days staffed.
Provider Response
ALICE G
3
|
April 22, 2022
They can have a type of subscription and do what needs to be done. The person that I have prior was soliciting and didn't tell me about it which is what I wanted.
Provider Response
Anonymous_5943
5
|
April 8, 2022
The availability of aides to cover shifts and the customer service has been good. I think communication between the different aides would be a request I have.
Provider Response
MARGARET S
5
|
April 5, 2022
They help with things like keep her company and they talk to her. I like that they seem to be attentive to our needs and care about us.
Provider Response
ALCATROUS J
4
|
April 5, 2022
Care Advantage has made my experience positive by being there when we need them. I would recommend Care Advantage more if they screened their caregivers more carefully
Provider Response
CRAIG G
4
|
April 1, 2022
The last 4 weeks have been good. We had to go through a few bad caregivers, but we eventually got a good one. Some of the caregivers don't know what they are doing and don't come but then I have caregivers that are wonderful like Stephanie.
Provider Response
NANCY J
4
|
March 18, 2022
They have given me a good aide to help me. They need to answer my calls because I have trouble getting an answer and them returning my calls.
Provider Response
CARMELITA C
5
|
March 16, 2022
They have been helpful to me and have found caregivers for us. They know what they are doing and they do a good job.
Provider Response
DAWN K
3
|
March 1, 2022
They have helped the most by giving a caregiver who was capable and willing. I like that we had people available when we needed them.
Provider Response
JAY R
2
|
March 1, 2022
We only had two visits with the caregivers so thy didn't make a huge impact on anyone's daily life. We wouldn't recommend them to others. We were told that that the agency would send us vaccinated caregivers and they did not.
Provider Response
LEROY J
4
|
March 1, 2022
The agency can make my life easier if I could get more help with him. I like this agency because they keep in touch with me.
Provider Response
CAROLYN R
5
|
February 16, 2022
They made my experience positive by giving me the chance to go to work while feeling that the client was safe. I like Care Advantage because the nurses that showed up were professional friendly and attentive.
Provider Response
ANGELA A
4
|
February 14, 2022
They are very helpful, they do the laundry and cleaning up and that is really good. I really like that they respond to my needs when I need something.
Provider Response
WILLIAM W
5
|
February 14, 2022
I would not have been able to care for him otherwise. Everyone that I spoke with to set things up were great. Everyone kept in contact with me and they recommended someone in my area.
Provider Response
MARION W
4
|
February 2, 2022
It was good, but I felt we needed more support for the level of care needed for her. I would recommend them because they provide consistent care, but I never got to the point where I thought it was great service.
Provider Response
EDGAR R
5
|
January 19, 2022
The lady I had working with me was very good. I would recommend them as far as the caregivers.
Provider Response
TERRY AND HOLLY F
1
|
January 4, 2022
They could have made my life easier by charging a lot less and having more professional staff. I'd like to care advantage to improve on their cost and quality of service.
Provider Response
KUM G
5
|
January 4, 2022
This agency is very responsive. This agency should notify you when no one's going to show up.
Provider Response
MANUEL B
1
|
December 7, 2021
No one showed up, so that was definitely not good. There was a no call, no show. No one showed up for the scheduled appointment! They also did not call us back until after three or four attempts at contacting the office staff.
Provider Response
JOAN S
4
|
November 11, 2021
They were always focused on my well-being and improvement. We meet lots of people and they would come on time and truly cared.
Provider Response
CONNIE R
3
|
November 4, 2021
They could be better at communicating with us. They should be better at following up with us.
Provider Response
DERRICK H
5
|
November 3, 2021
They keep the house clean and they take out the trash for me. They have helped us a lot and they have worked with us.
Provider Response
YVETTE W
5
|
November 1, 2021
I am blind, and they have come in and organized my apartment. I have 3 women that come and each one of them is so nice, and they ask me what needs to be done. I even had to tell them to rest because they are hard workers.
Provider Response
DARLINDA B
4
|
October 19, 2021
They helped me get back on my feet when I came out of the hospital. They were timely. They took good care of me.
Provider Response
JUAN P_1
5
|
October 12, 2021
They were prompt and well managed. Care Advantage was genuinely caring.
Provider Response
CURTIS P
1
|
October 12, 2021
They could have been professional, courteous, respectful, and honest. They need to improve their unprofessionalism, how they speak to people, their nastiness, and their rudeness.
Provider Response
WILLIE RUTH S
4
|
October 7, 2021
We were able to find a caregiver quickly and they have stuck with us. It has been convenient and easy.
Provider Response
JEANNETTE E
1
|
October 4, 2021
I feel that they need to call the night before when nobody can cover the shift. They do not give us enough time to know.
Provider Response
NATALEE F
5
|
September 27, 2021
Before them coming, I could not leave the client alone and therefore could not get out at all. Now I can schedule and make appointments. They have been very responsive and price-wise they seem to be in line with the norm.
Provider Response
KENT D
5
|
September 22, 2021
The caregiver didn't intrude at all. He always came on time and left on time. I called to schedule and they'd send someone out.
Provider Response
CARLOTTA A
4
|
September 8, 2021
They are a great help. Once they do get out there, they will do a good job. They can show up when they say they are going to show up. I have had a lot of people not showing up when they are supposed to show up.
Provider Response
Anonymous_5229
1
|
September 2, 2021
Stephanie is great and Rose is outstanding. Others come in and they eat first. One caregiver says that it was not their job to dress my mother. They are on their phones, texting, and talking. Rose has bent over backwards to help us. I have had to get other people to do the care. When they say they are going to call, they should call. They should offer services. We don't ever know for sure if they are going to show up. We think they are going to show up and they say that they don't have anyone an hour after they were supposed to be there. Not all of their staff is vaccinated.
Provider Response
Anonymous_5140
5
|
August 19, 2021
They provide a lot of help. They help me with bathing, toiletry, changing linens and that type of thing. I like how they are prompt and willing to do things.
Provider Response
SHERLEY T
5
|
August 13, 2021
They had great costumer service. I liked that when we needed them to come out the were always there and they were very kind.
Provider Response
CHRISTINE W_1
4
|
August 6, 2021
They were there for her to take care of her. I liked that they were on time and did a good job while they were there.
Provider Response
JAMES O
3
|
August 3, 2021
If all the employees had some kind of consistency. There are individuals who have had a positive impact, but as far as a whole it is an average impact. There is a lot that needs improving, such as having a backup plan in case someone is unable to come out to provide care.
Provider Response
MARIA C
5
|
July 28, 2021
They're here for me when I need them. They do what say they're going to do.
Provider Response
DIANA S
5
|
July 9, 2021
They have helped me get my day started and accomplish things every day. I like that they work with me for whenever I need a caregiver that day.
Provider Response
Anonymous_4932
1
|
June 24, 2021
We needed someone to watch her and when she needed help they left. We have some difficulties with consistent staffing. We had an aide watching my mom and she left with 4 hours left to care.
Provider Response
RUTH ANN M
5
|
June 11, 2021
They have been very good and have done their work. They have taken care of her pretty well, I am satisfied.
Provider Response
NANCY S_1
5
|
June 9, 2021
They did what we were not able to tend to, their presence was also good. They were reliable, very nice people to work with.
Provider Response
RUTH P
5
|
May 22, 2021
They are very helpful. It is hard for me to accept help but I need the services. It has been very impactful. It has helped me to have things done. I do appreciate the people that were sent to me. They are efficient and do what they are supposed to do.
Provider Response
KATHRYN S
5
|
May 7, 2021
They sent in the best, most caring caregivers that could have been. They also got her care up and going right away. I have already recommended them to another resident.
Provider Response
ROBERT S_2
5
|
April 22, 2021
They are great most of the time. Compared to what my mom had to go through, they did a lot better for my dad. They actually send someone who has a conscience and takes care of this person who cannot talk or defend themselves. When they come in they work. They are so much better than my mother's care where the people who came in sat and got insurance pay out.
Provider Response
ELIZABETH G
5
|
April 12, 2021
The work that Felicia has helped Elizabeth with, like helping with the cleaning and straightening up, has been helpful. The aide that has come out seemed to be very efficient.
Provider Response
JACKIE T
4
|
April 2, 2021
The caregivers who did show up were very good. They helped out a lot. It seemed like we never know who was coming and when they were coming. Whenever I called, they always said they were looking for someone.
Provider Response
LELAND S
3
|
March 16, 2021
The agency could have had more professional nurses. The caregivers were very unprofessional.
Provider Response
CATHERINE E
4
|
March 4, 2021
When they hire people, they need to have better qualifications. They need to improve their communication.
Provider Response
HERB A
3
|
March 2, 2021
They could be more aware of the client's needs, be more responsive to them, and to act more compassionate. They need to have the employee be on time and stay awake.
Provider Response
Justus68
2
|
February 24, 2021
Our loved one needed 24 hour experienced care for a serious, debilitating illness. On many occasions, the caregivers seemed as if they had no training at all. We had instances of caregivers rolling our loved one into the rails of the bed, not helping when our loved one was choking, not be cleaned or changed properly, sleeping on the job, arriving late or not at all, etc. etc. Many calls to the office and to the headquarters did little to help. I would not recommend this company to anyone
Provider Response
HATTIE R
5
|
February 19, 2021
Without these services I'm receiving, I don't know what I will be doing. My body doesn't want to cooperate with my brain. They are caring and have responsible people. The caregiver who comes here is very attentive. She asks questions and does her job well.
Provider Response
GWENDOLYN G
3
|
February 17, 2021
They could have more time doing care like a bath. They could have more contact with the caretaker.
Provider Response
POMPEY AND MAUDIE S
5
|
February 4, 2021
They send the people when we need them and they are on time. The people they have sent so far have been good.
Provider Response
ELEANOR B
3
|
February 2, 2021
The girl who did come was wonderful with my aunt. But she always had to be reminded of what to do, she never knew what to do automatically. I would like there to be more communication on their part. And aides who actually show up for work.
Provider Response
LINDA H
5
|
January 21, 2021
They have given valuable assistance and they helped me get better. They are very caring and know what they are doing.
Provider Response
SHIRLEY M
5
|
January 12, 2021
It was great, since I'm in a different city. I also could not travel due to the virus, so it was mentally liberating to count on this company. I like the quick response any time I call.
Provider Response
BARBARA G
2
|
January 5, 2021
They need to have training so they can recognize various symptoms with patients. They need to screen the aides that come in a lot.
Provider Response
PATSY D_1
4
|
January 5, 2021
It helped for her to have someone here to talk to and that she felt comfortable with. I would like it if we could get more care on the weekends. I do like all the nurses that come to provide for her.
Provider Response
BEVERLYE E
4
|
December 9, 2020
She has helped us by doing what we need to do. She is proficient. It would depend on the caregiver, the one that we have right now is able to understand what my wife needs.
Provider Response
JUNIOR D
5
|
December 4, 2020
He has someone to talk to so he isn't down anymore. She is always on time.
Provider Response
JESSE B
5
|
November 17, 2020
They have helped my health get better. They let me exercise. I can also assist my wife now. They are prompt and on time.
Provider Response
CLARENCE T
5
|
November 6, 2020
My caregiver will make sure I have taken my medications and that everything is sanitized. This agency has provided me with a great aide. She is always ready to work.
Provider Response
MARY C_3
5
|
July 10, 2020
The young lady was able to come 7 days a week so the hours worked very well so there was special care. The young lady was very professional and caring and loving towards my mother. They kept in touch with me. They were able to answer my questions and supply needs.
Provider Response
SAMUEL N
5
|
June 5, 2020
They do things around the house for me. The caregivers are very kind.
Provider Response
LILLIE C_2
5
|
March 5, 2020
They make me feel confident. They have good quality of care.
Provider Response
SHEILA Z
5
|
February 6, 2020
They have done what I have I asked them to do. The quality of the people is good and they are well managed.
Provider Response
AYANA G
3
|
January 23, 2020
It was good to have a helping hand, but because she was new, the professionalism was not there. There were times where I would ask the caregiver to do something, and it was not done well. The professionalism and communication was not there. I did not like that they send different people everyday. There was a time that they sent someone to the house and she was good. I requested her permanently. I knew I was moving and I asked to have her the rest of the week. They ended up taking her off the schedule, and did not get someone to me until the end of the week.
Provider Response
PHILLIP L
1
|
January 18, 2020
We couldn't believe how she acted in the house. She never stayed the time that she was supposed to and would leave early.
Provider Response
ROSEMARY M
4
|
January 9, 2020
She took care of her and made sure she was bathed and dressed. They do not have very good communication with their employees or with the clients.
Provider Response
CAROLYN D
3
|
December 19, 2019
They broke the shredder in my house, so I had to replace it. They replace the caregiver if they need to.
Provider Response
DAVID P
3
|
December 12, 2019
We wanted the caregivers to help more with ADLs, such as bathing and toileting. They could have had better screening and background checks with their staff.
Provider Response
MICHAEL P_1
5
|
December 5, 2019
I literally love Care Advantage. I even wrote a letter and an email just to tell the people thank you. I'm so grateful that Home Care Pulse called to do a survey because I have been trying to figure out who to thank. The ladies are fabulous. A friend's son was using the bad company, and I told them about Care Advantage, and they switched, and now, she has not gone one day without having coverage.
Provider Response
Anonymous_2779
5
|
November 27, 2019
It was nice to know it was being taken care of. For the most part, everything was good. There were a couple times the caregivers didn't click.
Provider Response
FRANCES M
3
|
November 18, 2019
They need to send caregivers who are qualified and who want to do the job. The aides need to be trained better in manners and having consideration for the patients.
Provider Response
WILLIAM L_5
4
|
November 6, 2019
Without it, I wouldn't be able to work. They could improve the office staff and communication. Sometimes people don't come when they should.
Provider Response
Anonymous_2777
5
|
November 4, 2019
The caregiver being here gives me a chance to go outside the house and do what I need to do. They could keep me aware if there are any problems regarding the VA renewing the contact so that I'm not sitting on pins and needles.
Provider Response
Anonymous
5
|
November 4, 2019
We have two excellent caregivers that rotate the nights. If they were not there, I would have to be there. The communication between the office and the family members needs to be better. It is getting better, which is good.
Provider Response
Anonymous
4
|
November 4, 2019
They did well at taking care of my mother. They could improve communication.
Provider Response
TYRONE F
3
|
November 4, 2019
They could be more knowledgeable, and there should be more communication between the office and the staff. They should have better employee training. We've had trouble with the caregivers on the weekends. Sometimes, we get someone on the weekend, and sometimes we don't.
Provider Response
PURCELL D
4
|
July 30, 2019
They should just be dependable. They should be on time.
Provider Response
DR. THOMAS S
4
|
July 30, 2019
I have someone who can help me in and out of the pool and get in to my bath. I like that the people that come here and take care of us. We have one person that comes here, and we like her.
Provider Response
MABLE B
4
|
July 29, 2019
The representative they sent, who provided the service, always came as scheduled. They interacted with her as a friend. I think they should have notified us that the service was to be stopped. I did not find out that Humana did not provide payment for the service. If they had told us that in advance, it would have been better.
Provider Response
TERRY T
5
|
July 26, 2019
They have helped the most with helping me shower and take care of myself a little better. I like the caregiver that I have.
AARON M_2
2
|
July 22, 2019
We had workers who wouldn't show up for work, which made us need to change doctor appointments. They need to have workers who are more trained and qualified to do the work. They should make sure they do the job instead of sleeping in.
Provider Response
SYLVIA F_1
5
|
July 22, 2019
If I need anything, they are willing to do it. They are great company. I can talk with them and have a good conversation with them. I liked that they have all been really kind and sweet people. They are always ready to do what I ask them to do.
Provider Response
SANDRA W_11
5
|
July 12, 2019
She does whatever I tell her to do and doesn't question me about what I want. As soon as I tell her to do it, she does it right away. A lot of the girls are blindsided when they come in. I think the fill ins need to be better trained. They do not do something that I thought they would do. When I do call, they do try to go above and beyond to get someone in here.
Provider Response
PAUL F
5
|
May 30, 2019
They are providing me with supportive services to help me do better with my life. They provide an excellent service.
Provider Response
ROOSEVELT F
5
|
May 30, 2019
My first time around, I have nothing negative to say. They spoke to him like he was their own parent. They are both engaged and concerned. I am very impressed with that. They are prompt, and they know their job. I have learned from my caregiver as well. They are patient.
Provider Response
BARBARA C_1
5
|
May 28, 2019
She was able to follow the directions I gave her regarding what needed to be done. The girl was very nice and qualified.
Provider Response
WILLIAM C
3
|
May 24, 2019
They needed to show up on time. They did not do anything right. They just watched TV.
Provider Response
MARY S_1
4
|
May 20, 2019
I would just need more help and can't afford it. I would like to see communication with the main office for scheduling.
Provider Response
VERNA L
4
|
April 26, 2019
The caregivers need to be on time. They could go above and beyond what they are required to do. A lot of times we don't have an aide show up and that's the problem we run into.
Provider Response
MAXINE S
3
|
April 25, 2019
They could improve the communication. I would like to see communication improved and I like the quality of the services.
Provider Response
SHIRLEY S_2
5
|
April 23, 2019
They have helped out the most by doing my home care. They do cleaning. I like the work that they do.
Provider Response
ERIC G
4
|
April 22, 2019
She gets into his world. She will interact with him. Others have not interacted with him at all, but she is willing to to do what he wants. They need to communicate more with the staffing. I'm not familiar with my son's paperwork, and I have asked several times about it.
Provider Response
SHIRLEY W
1
|
April 12, 2019
When we actually called to ask a question the night that she passed, the woman on staff with her left. She didn't even stay and wait for the doctor to come. She said she had an appointment and it wasn't even the end of her shift. Then, no one contacted the person coming on for the next shift. When she showed up, she called the on-call people and no one ever called back. The person working didn't even know since she was in the kitchen on her phone. They kept sending people who could not handle her weight or her issues. She was doing nothing. They should have more experienced people to send out who are based on the actual case. She was a heart failure patient who was full of fluid. The person they sent out did not know that, so she drowned in her fluid.
Provider Response
DONNA C
5
|
April 12, 2019
I have someone help me out with things. I like that they keep up with the aides.
Provider Response
HUGH N
5
|
April 12, 2019
They have been there when I need them. They send a nurse with different ideas to help solve the problem. I like all of it. It's just what I need. It's a fine thing to have if you need your medical stuff taken care of.
Provider Response
YVETTE R
5
|
March 25, 2019
They help me out. Everything they do is helpful. They are always on time.
JUDGE M
5
|
March 22, 2019
It gives me three hours a day for myself. I can go away and take time out for myself. Care Advantage responds to me very quickly.
Provider Response
Anonymous_1670
3
|
March 22, 2019
I want someone to be able to stay in with me because of how my loved one's situation is. The aides only come for a few days a week, and that is a problem because I need a permanent caregiver.
Provider Response
abev
1
|
March 22, 2019
Do not use Care Advantage. I am in the process of interviewing with other agencies. Their leadership and staff lacks experience and professionalism. They do not return calls or emails and they have NO back plan if a caregiver cannot make it. Exact same for the Suffolk location, who once sent a man to my home to care for my mother and hid it from me. If not for the main Caregiver who I actually like, I would've stopped using them when I refused to continue using the Suffolk assistance. NOW, despite liking the Caregiver, I will no longer take their bad business ethics.
Provider Response
GERALDINE G_1
3
|
March 21, 2019
They could have kept us informed about what was going on. I had to change caregivers. The people that they had here were good, but there was a lack of communication when people started not showing up. They didn't keep me informed about what was going on.
SADIE S
1
|
March 12, 2019
It hasn't been good to me. I might as well just be here by myself. I'm taking my mom away from the care on Friday. We were told that we would get 9-5 care and we have not had that. They leave her alone on weekends, which is also not what I was told would happen.
Provider Response
WILLIAM W_1
5
|
March 12, 2019
They are able to take care of his daily routine, like getting in the shower and getting dressed. They took awhile to find somebody, but now they have someone and they are able to come twice a week.
Provider Response
IRENE N_1
2
|
March 12, 2019
It's been very disruptive, and she hasn't been getting the service she needs. It seems that people are finding new jobs and new clients and not coming in here. We've been having a difficulty with people reporting out.
LILLIE C
5
|
February 27, 2019
They make my life a whole lot easier by doing the things that I can't do for myself. I like the caring attitude and efficiency of the worker.
Provider Response
MAURICE W_3
3
|
February 20, 2019
They help my loved one with getting in and out of bed. They need to improve their staffing. They need to make sure that they have backup staffing when someone calls out.
Provider Response
JOEL J
3
|
February 12, 2019
They need to provide more hours. In the very beginning was not reliable. There were days the caregiver didn't show up.
JOYCE K_1
5
|
February 12, 2019
She helps me with my bathing and makes my food for me. The lady that comes to me is very active in what she does for me. I would recommend her to others.
Provider Response
SADIE C_1
5
|
January 30, 2019
They all care about my needs because I can't get out of bed, and they are reliable. I like that they are quick at helping with what I need.
Provider Response
ANDREW L_2
3
|
January 7, 2019
They should show real concern and more respect in companionship for him. It is not just about the money. They need better communication and better aides. They need aides that are available at that time. There are too many times they call in and can't come in.
Provider Response
FRANK B_2
4
|
January 7, 2019
They could pay attention to their billing, and they need to correspond with their people if someone isn't going to show up. One time no one showed up and no one called to tell me. I had a lady today, and she didn't' really even check on my brother. I get bills that I have already paid, and I don't like that either.
Provider Response
MAURICE W_2
4
|
January 7, 2019
They help me the most by being there when I need them. They help me get in an out of bed. They need to get me help on the weekends and holidays.
Provider Response
MILLIE P_1
5
|
January 7, 2019
I feel secure with her. She sees everything that needs to be done. I don't have to tell her every little thing because she is very observant. The services are great. My caregiver does everything that is needed. She is very competent.
Provider Response
PATRICIA B_12
5
|
January 7, 2019
They help me out. They bathe me, talk to me, and clean my house. I like the company. They do good work. My aide is the best, and she does everything.
Provider Response
JANET W
3
|
January 7, 2019
They were young, educated, and they knew how to do things the way I wanted it done. They did it my way. They need to get the bills straight. They sent people when I didn't need them.
Provider Response
EARLINE H_1
2
|
January 7, 2019
They could have a bigger impact by being more organized and getting better staff so that we are not losing hours. They need to have better organization in communicating with the caregivers that service us the way they should, talking to us, and following up more.
Provider Response
FRANCINE B
4
|
December 19, 2018
They're good at giving her baths and stuff like that. They're good at providing her with what she really needs. The nurses that they send are pretty nice, and they're really good.
Provider Response
MAURICE W_1
2
|
December 18, 2018
They get him out of bed, as long as they show up on time for all that. I think they could be more prompt and consistent, and schedule better to have flexibility.
Provider Response
CLAIRE M_1
4
|
December 14, 2018
They have allowed us to feel comfortable and go to work knowing that my loved one is being taken care of. I think they need to communicate more with me.
CHARLOTTE G_1
1
|
December 7, 2018
The schedulers need to a better job at finding caregivers. Caregivers were supposed to show up at a certain time, and they didn't. They couldn't find a substitute.
Provider Response
GAIL C_2
4
|
December 6, 2018
The provider has helped me out the most by doing the chores for me that I'm not able to do anymore, like laundry and driving me around as well. My personal caregiver is doing great, but I'm not so sure about the office.
Provider Response
CINDY K_1
3
|
December 6, 2018
We have a very good caregiver that stays with her most of the time, but anyone else that comes has absolutely no experience. Pretty much everything has been negative. Their communication is horrible, and their ability to provide coverage is horrible.
LARRY C_9
3
|
December 5, 2018
I would go days without having a caregiver. I would try calling the person that was supposed to come and they wouldn't answer. The caregiver I have now is outstanding and she is professional.
PHILA S
5
|
November 29, 2018
They have made my life easier by doing everything and I don't have to ask them to do it. I appreciate the care that they are giving and they are on time. They are also willing to change the times I need.
Provider Response
HOWARD G_1
5
|
November 13, 2018
They helped by providing companionship for him. They were very professional and the caregiver was very good.
Provider Response
JAMES B_26
4
|
November 13, 2018
Some of the things I can't do on my own, I can get them to do for me when they are here. Their mind just isn't always on the work. It's not their fault that the caregivers are not that great sometimes. I know they screen their caregivers, but that doesn't always give them the end results.
Provider Response
GLORIA G_4
5
|
November 12, 2018
It has taken some getting used to because she's not used to having someone there. I would recommend them.
Provider Response
JUDY B_7
5
|
November 12, 2018
They provide the care when they say they will. If there are questions, they answer them right away. The aide they supply is very good, on time, and very helpful.
Provider Response
VANESSA D_1
5
|
October 31, 2018
They have conversations with her. She loves to talk with others, so that is a big plus. They talk about everything with her, even though what she says isn't relevant. The people are friendly and they are professional.
LEONARD H
5
|
October 30, 2018
For some reason he will listen to them more than he will to me, and that helps out a lot. The person that comes to watch him is very caring and understanding.
HAROLD D_1
4
|
October 30, 2018
It's not much for the caregiver to do. They help him with his bathing and cleaning his room. If the aide doesn't come, they haven't called to let me know that.
CHARMAINE M
5
|
October 18, 2018
I couldn't imagine life without the services. The representative that I initially had come out to start up the service was awesome. She walked us through the process and helped us when coming home from the hospital.
MARCIAL S
5
|
October 12, 2018
Their help was very good, and they helped us improve our lives. They gave very good people.
Anonymous_308
4
|
October 12, 2018
It was very helpful. I had never been sick before. I was used to taking care of other people, so it was helpful. I would recommend them because it's all very good.
ROSALYN R
5
|
October 12, 2018
It has helped a little bit with some of things that she has been going through. They are a good business and they try to help us out.
VIVIEN C
1
|
September 29, 2018
It did not help, we even had to have one removed because she used her cousin for transportation. She even had a family member take her off of the premises without permission. They could have sent people that were willing to sweep, mop, or do light housekeeping.
Provider Response
ALMA B
3
|
September 24, 2018
It was just hard on us. It was all of us taking care of my loved one. If someone wouldn't call at the last minute to let me know that the caregiver isn't coming, that would be nice.
Provider Response
Liz I
2
|
September 24, 2018
We are clients of the Newport News Office. Our daily care giver is excellent. We would leave your company if not for her. On more occasions then I can count we have not had respite aids show up. The most recent was for my husband's birthday which I had play tickets for and no one showed nor did the office answer. Thursday night we had tickets to a concert in VA Beach, again a no show and when I called I believe the Richmond office answered and called the aid and she was an hour away putting her behind an hour and a half so we didn't go. Over and over it is the same outcome. Our daily aid does all our respite hours now if she can. I trust her totally. The office is run very inefficiently and half the time they don't answer the phone. It's always up in the air if someone will show up. We even discontinued Sundays cause if just was not worth the aggregation. Like I said we are still with you because of Alexis our daily aide. I will say the few aides that did come where very nice and efficient. The problem is with the office and communication.
Provider Response
HERMAN C
4
|
September 24, 2018
It allows me to have a chance to do the things I need to do. Sometimes a person might not call to let me know that no one is coming. Sometimes they send someone without telling me who it is. Sometimes they don't tell me if they are going to be late.
Provider Response
THOMAS N_1
3
|
September 18, 2018
They have made my life easier, but they never come on time and they do not call me when they won't be on time, which can be very stressful. They have to be coming on time and call me when they can not call.
Provider Response
SARAH M_5
5
|
August 30, 2018
I need all the help I can get. They believe in me and try to do what needs to be done in the house. They are dependable, reliable, and are a good service.
THOMAS T
2
|
August 28, 2018
I wasn't there when they were there, but there were a couple that were good. However, I had one that would always vacuum the floor even though I didn't need her to. I didn't have a real good experience with them. There were some ladies that were wonderful, but other caregivers would text the whole day.
Provider Response
DENNIS H
4
|
August 28, 2018
They were here when I needed them. They always kept my place clean. They did pretty well. They helped when I needed help.
Anonymous
3
|
August 22, 2018
They should give me caregivers who have energy and don't mind helping people. I want someone to come here and help me instead of sitting and looking at me.
Provider Response
CARLYLE G
1
|
August 13, 2018
The first caregiver never showed up and the second one was fairly good. The first one never showed up, but they still charged my credit card. Not only did they stand me up and say they didn't know how to make the phone work when I called, but my friend has had three times that the person didn't show up without even a call. There was no communication of any kind and that's unacceptable.
Provider Response
Anonymous
1
|
August 13, 2018
I needed a steady person with them everyday. They couldn't keep one person in the house. They need to improve on the people that they have coming to the house. One girl left the client alone to go out to get something to eat.
RAYMOND W
3
|
July 30, 2018
They could show up, but when they do show up, they do everything I ask of them. They need to have the caregivers show up. I need them five days a week, three hours a day. There's only one week that I've actually had someone show up all five days.
Provider Response
BILAL Y
5
|
July 25, 2018
It helps me because I don't have to keep getting out of breath except for the physical therapist. He does specified exercises, but other than that I don't do too much moving around. The work of the assistants is very good. when they come like they're supposed to and they're here and are very good.
JEAN S
4
|
July 20, 2018
They could show up when they say they are going to show up. Over the period of time we have had them, they have been late. Sometimes they don't even show up and never let me know. I have to call them to find out.
BRENDA R
5
|
July 12, 2018
They prepared meals and just helped with the daily things. They are professional.
LUVELLA B
5
|
June 26, 2018
They do the things that the doctor wants done and give a lot of care, which makes life easier. They stick with their word and do what they say.
DENNIS W
5
|
June 19, 2018
They have made life easier because my collar bone is broken and I can't use one arm. The girls I have been sent have been wonderful because they are caring and helpful.
ROSE F
4
|
June 13, 2018
They give me my meals so I don't eat until they get here. Care Advantage has nice caregivers.
SHIRLEY S
5
|
June 1, 2018
I am assisted by them, and they are always on time to help. The caregiver that works for me now is really sweet and goes overboard to help me.
EUGENE H
2
|
May 30, 2018
Care Advantage could have communicated about the situation a lot better. When they decided to withdraw, they didn't talk to me about it. The nurse went to get lunch and she never came back. Care Advantage told me to call when I took care of my problems.
Provider Response
Anonymous
4
|
May 29, 2018
They had to move the client and change them. I liked some of the CNAs that we had.
WALTER R_1
5
|
May 29, 2018
It is very helpful. They do what we ask and then they go above that. They are doing their job and they have the right nurses to take care of the patient's needs.
PEGGY G_2
4
|
May 21, 2018
They did do well when they were here. They interacted socially with her. It would have been nice if the staff would be available during the weekend. Almost every weekend, we would have to call.
ARTHUR J
4
|
May 16, 2018
I would like consistency. I would like two regulars, and to have at least two people on the case for weekends that could alternate. I don't have consistent care and some caregivers have not showed up before. I had an annual conference and wasn't going to be there. The caregiver didn't show up, so my loved one was alone while I was gone.
LORNA H
5
|
May 16, 2018
They have made life easier because it is not as stressful on me. I don't have to worry about my mother. I like that the schedulers work with me to find the right time for us.
JOYCE C
5
|
May 14, 2018
They freed up time by staying with our mother. They give her all the care when I step out. They are punctual and they do good with the patient.
JAIME M
1
|
April 27, 2018
The provider was very good until one day the caregiver decided to quit. she was unhappy with the company and we got the runt of it. I worked during the day and he needed care during the day so I needed her during the day. They could have had a back up care provider in a timely manner.
Provider Response
JEROME M
4
|
April 24, 2018
Their management follow-up is pretty good. They had come to the hospital a couple of times to see what he likes and doesn't like. It means that I don't have to be here all the time and my husband is comfortable since he has someone with him.
ROBERT S_12
4
|
April 24, 2018
Sometimes the caregivers are on time and sometimes they are not. They really help with the conversations that I have with them.
WILLIAM R_17
5
|
April 18, 2018
They do what they can for me. They help me do things that I can't do, like bathing and washing dishes.
JAMES R
4
|
April 12, 2018
They need more consistency and call back when they say they will call back. There is no follow-up. When they do come on time, they do give me a break from caring for my father.
Provider Response
XAVIER B
5
|
April 12, 2018
The effort that the caregivers give is tremendous. My son suffers from brain trauma because he was hit by a drunk driver and it is hard to find someone that is able to provide the proper care. They are helping me move forward.
CYNTHIA S
1
|
March 23, 2018
They need to be more serious about the work they do and care more about the client. A lot of the caregivers get on their phones or computers. They can have more patience and love. Sometimes they just need to put themselves in the place of the client.
MARY H_35
4
|
March 22, 2018
We have had a caregiver now for the last several visits who seems to be good. My wife's condition is pretty far advanced. The last year, she has needed help feeding, and it's getting harder for her to swallow. We need to be smart about how to get that accomplished. That has gotten to be a challenge. In the past month, it has gotten harder. She has started having some issues and losing her strength. It's hard for her to bear her weight. So I need a caregiver that is tall and strong enough in order to move her and be trained in transfer techniques.
Gary I
5
|
February 23, 2018
I enjoy haven't Electra as my caregiver I really enjoy her attitude she always on work on time I can tell that she loved her job she treat me like I'm one of the family I give her 10 Stars I recommend that anyone get her they will enjoy having her as a caregiver
BRUCE A
3
|
February 20, 2018
Every time someone comes in, it is a different person. It makes it hard for me and the caregiver because I always have to re-explain things. They provide me assistance in cleaning and dressing.
WALTER B
4
|
February 20, 2018
The aide was wonderful. She was on time and very patient. They provided a reliable aide so I could work outside the home.
RAY A
4
|
January 17, 2018
My caregiver was very timely and efficient. She was able to prepare food for me and helped me to get around the house.
MYRNA W
5
|
December 12, 2017
I would tell a friend that Care Advantage provides caregivers who are able to do the things that I need them to do for me. Care Advantage makes my life a whole lot easier by doing what they are supposed to do when they come into my home.
CORNELIUS H
5
|
November 13, 2017
Care Advantage sends nice nurses to help me with what I need. Care Advantage has made life better for me because they help me and make me feel better when they come to help me.
PEARLINE J_1
5
|
October 30, 2017
Care Advantage sends me quality people and they make sure that I have a good caregiver. The caregivers that I have work together and they take care of me very efficiently.
SAMUEL C_1
5
|
October 23, 2017
Care Advantage has great, professional caregivers who treat the clients great. Care Advantage is able to help my father out with doing the work needed.
HELEN M_4
3
|
September 18, 2017
Care Advantage would have to provide the consistency and a good line of communication in terms of the caregivers for me to want to rate them as a 10. The caregivers have no idea what the care plan is sometimes as well, but I have seen what their care plan is and it was totally different from what they told me it was going to be. The lack of communication is not fair to the client or the caregivers. My siblings and I work, so we have been trying to provide care for my mom, and it is very important to us to keep my mom keeping her home.
DAVID P_7
5
|
August 23, 2017
Care Advantage is very caring about their patients. Care Advantage does things for me that I am not able to do for myself.
RICHARD M_4
5
|
August 18, 2017
Whenever I call Care Advantage with a problem they respond promptly! The caregivers have been excellent. There have been a few that weren't as great because they couldn't perform the tasks needed.
JOHN K_7
3
|
July 19, 2017
Care Advantage could improve with their communication. When there is a call out, there is a decrease in communication with us. The services make the client's life easier because he has somebody else besides a family member to provide him with personal care.
HARVEY B
2
|
July 18, 2017
Care Advantage is inconsistent. Care Advantage did not always provide an aide and did not respond to calls.
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About Care Advantage - Newport News in Newport News, Virginia
Care Advantage - Newport News is a Senior Care provider in Newport News, Virginia that offers residents Home Care services. Contact Care Advantage - Newport News for more details on services and rates.
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