Home Instead - Manassas, VA
9309 Center St, Manassas, VA 20110
(800) 558-0653
Verified Partner
4.8
(23 reviews)
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Reviews of Home Instead - Manassas, VA in Manassas, Virginia
happygranddaughter
5
|
July 30, 2024
Home Instead has taken care of my grandfather for over 3 years and we could not be happier. Professional, caring and dependable.
WWII - AFW
5
|
July 29, 2021
Home Instead takes care of my WWII Veteran father. The aides ensure his personal needs are safely met which allows him to comfortably remain in my home surrounded by family.
Darshiff
5
|
March 20, 2021
Home Instead is our primary caregiver company. They arrive on time and are knowledgeable, personable and pleasant. The scheduling staff is responsive and attentive, flexible and communication is timely.
Womeara106
5
|
February 17, 2021
Provides care 3 times a week for 3 hours each time. Each caregiver is friendly and concerned for their client. Always on time.
Babyrn624
5
|
November 18, 2020
Reliable, compassionate care! Always on time and concerned about my mother's well being!
Anita Wife of Disabled Vet
5
|
May 26, 2020
We are exceptionally pleased with the outstanding support by our Home Health aides.
Mr. Hill
5
|
December 19, 2018
Our caregiver always arrives on time and ready to work. She gets along very well with Mr. Hill and keeps him engaged in conversation. He looks forward to their time together.
Mary D.
5
|
July 17, 2017
I can't imagine a better caregiver. She attends to my husband with kindness and warmth, helping and succeeding in getting him to do things he won't do for me, e.g., take a walk, go to a store. The contribution she makes by doing small (but helpful) things having to do with my laundry, fixing dishes that both Hal and I eat are so welcome at the end of my work day. Ms. Mirxa cares for my husband.
mblank
5
|
April 19, 2017
Our caregiver, Jean, has been caring for my mother for over 3 years now. Jean is exceptional. We have had many caregivers for my mom and none compare to Jean. The primary reason we remain with Home Instead is because we love Jean. She is just perfect for my mom.
Dorothy705433
5
|
December 15, 2016
All caregivers are amazing! It was a true blessing that the Veterans' Admin gave us the hours with this terrific organization.
Rosemond
5
|
August 31, 2016
Mary is an excellent aide, hardworking, always on time and very adept at her nursing care. She is kind and patient.
Ed044560
4
|
July 13, 2016
Home Instead Senior Care has been excellent. They’re really familiar with the patients and figure out what that person’s likes and dislikes are and how they interact with people. They provide assistance with meals, personal hygiene, exercising, and more. Cost and the fact that their schedules were flexible around ours are the two main reasons why we chose them.
Barb Zicarelli
5
|
January 31, 2016
Wonderful caring providers! Friendliest staff from intake interview, Julie G. to schedulers, Sarah and Tiandra. We couldn’t feel more comfortable and confident with the provided caregivers. Thank you!
Deborah Brown
5
|
November 30, 2015
Home Instead is pretty awesome. I have no complaint.
Frank Dallas
5
|
November 25, 2015
I like Home Instead. They look after you very well. My caregiver is punctual, kind and compassionate.
James Dorsey
5
|
November 25, 2015
Susana is excellent! She is always is on top of things and does what she is suppose to do. Home Instead is a great company!
Frances Cook
5
|
October 31, 2015
I am pleased and impressed with all the help we have received from Home Instead and its employees. Thank you for being here for us.
Robert Hess
5
|
September 30, 2015
Jean and I were very happy with the dedication and professionalism of the staff and caregivers. The caregivers, especially, were very active, caring and we felt they loved what they were doing.
Clayton Cole
5
|
September 30, 2015
Melody is a great caregiver and we don't know what we would do without her. Home Instead has provided us with superior care.
Joyce114772450
5
|
July 31, 2015
Home Instead is an exemplary caregiving agency. Everyone is always pleasant and extremely helpful.
Philip12
5
|
July 31, 2015
A caregiver from Home Instead comes in to help me. It is great to have good caregivers who know what they are doing. My caregiver Brittny is great!
Chiefmac
2
|
August 15, 2013
This agency could be good but it seems they hire people that have a lot of issues. Then when a primary caregiver is not able to make it, they struggle to find help for you. When you try to express yourself it goes in and out the ear with no evaluation of what you are saying.
Provider Response
Hi ChiefMac,
We are sorry to hear you are not fully satisfied with your experience at Home Instead Senior Care. We always try to ensure satisfaction to our clients and the families we serve. Our goal is consistency of the CAREGiver(s) assigned to the clients we assist. We recognize it is difficult for families to transition to substitute CAREGivers when their primary CAREGiver is unable to work. Also, it is more difficult to find a substitute CAREGiver with short notice. We apologize this has been your experience. Our organization feels confident we have a large pool of CAREGivers who embody a love for seniors and a passion for those they care for enhanced by the extensive ongoing training we provide. As we try to provide the best care to our clients our quality assurance team works diligently to keep in direct contact with our families to resolve trials they may face. We recently established Gail as our Relationships Manager to listen and respond to challenges and bring resolution to difficult situations such as those you have mentioned to ensure client satisfaction. We encourage you to pass on these concerns to your assigned quality assurance coordinator or to Gail. You can contact them at our office line 703-530-1360. We work hard to avoid mistakes, but when we fall short we work even harder to make things right. We hope you will give us the opportunity to do this for your family.
David16
5
|
January 5, 2013
Home Instead Senior Care was able to schedule a caregiver to come out within a day or two. My wife had a lot of deficiency like vitamin B12, but she's back on track on her medications and she seems to be doing pretty well. She was happy with her caregiver. But I've been much at home lately, so I haven't called anybody to come and stay with her.
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Services and Amenities of Home Instead - Manassas, VA in Manassas, Virginia
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Manassas, VA in Manassas, Virginia
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance. Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead Founded in 1994 in Omaha, Nebraska More than 1,000 locations in over 10 countries around the world Offers in-home personal care, nursing care, dementia care and companionship for seniors Home Instead is known for its kind, well-trained Care Pros and individualized care plans Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety What Home Care Services Does Home Instead Provide? Personal Care Services With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include: Help with mobility, including standing, grooming, walking, and getting in and out of bed Medication reminders Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting Grocery shopping and assistance with other errands Light to moderate housekeeping assistance, including laundry Transportation to and from appointments or visits with loved ones Regular companionship Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client. In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health. Alzheimer’s and Dementia Care Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following: Assistance in establishing a stable daily routine Meal preparation Positive reinforcement Assistance with social skills Transportation to and from appointments, errands, and visits with loved ones Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs. Hospice Support When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours. Meal Prep & Home Helper Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers. Transportation Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout. Companionship Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities. What People Are Saying About Home Instead Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.” Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.” How Much Does Home Instead Charge for Home Care? Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area. When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area. Who Should Consider Home Instead? Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as: Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros. Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors. Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services. Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members. How to Get Started with Home Instead Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.
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