Home Instead - New Braunfels, TX

daughterofGin

Home Instead caregivers took care of my Mother for at least 4 years. My Mom was in an assisted living facility in New Braunfels, but needed additional help as she had Alzheimer’s disease. My Mom would fall out of her chair or fall during moving around her room. As her disease advanced, she was also not aware of her surroundings and would become disoriented , and could not feed herself or walk any longer. The Home Instead caregivers feed her, and watched over her to ensure she was safe and comfortable. Because of the sitters, I could travel and have a life outside my Mom’s needs.. The caretakers were wonderful, and I cannot say enough about Home Instead.

Doc Jay

A highly professional organization with experienced and considerate staff. I am a disabled Veteran and they were very helpful and understanding.

Cisco60

My wife is confined to bed and I have a job that keeps me on the road most days. We needed someone to stay with her when I was out and Home Instead was the perfect choice. Our caregivers have been outstanding and have become part of our family. They take excellent care of her and are a big help to me as well. We are totally satisfied with our decision to use Home Instead.

A.C. Anderson

My family booked overnight attendants for my father after surgery. All Home Instead staff were congenial, eager to help with light housework and interesting folks my father enjoyed meeting. They cooked breakfast before leaving their 9 pm - 9 am shift. Home Instead worked hard to accommodate our desired shifts in the two weeks following the overnight stays.

NJMJ

We used Home Instead to help with care of my mother. They did a wonderful job. All of our caregivers were kind, compassionate and very helpful. They were very supportive when my mom’s health declined. My mom was bedridden and not able to get up on her own. The caregivers helped get her up in a chair and helped with feeding, when needed. They dressed her every morning, with grooming. They took care of personal needs and kept her turned while she was in bed. They gave her breathing treatments. They visited with her and told her about their families. They became part of our family. They were trustworthy and honest and always on time. We highly recommend Home Instead for their caregiving services. We appreciate everything they did to help my mom. When I had a concern or question, they always listened and tried to accommodate our needs. All of the staff, from the office staff and management, to the caregivers did a great job. Than you!

TracyJohnson

My husband and I are caregivers for my father in law. He had come home from rehab and we were not sure we could take care of him at home, and very nervous. I sent an email on a Saturday to check out the Home Instead services and received a call right away. WOW, a Saturday. That was awesome! I was able to get all of my questions answered on the phone and what a relief. The folks that came out daily were incredibly kind, professional and top notch. I highly recommend Home Instead. The pricing is fair and the services are great.

KJuili

Wonderful, caring, professional caregivers were with my mother around the clock, seven days a week while recovering from a broken hip. Communication between the caregivers to each other was on point!! Carla was awesome, and gave me and my family peace of mind!!! I highly recommend Home Instead for any family who needs a loved one taken care of.

AnnT09SA

At the end of March, Home Instead will have cared for my 89-year-old father for one year. I greatly appreciate the excellent level of care the Home Instead team provides; the skill and kindness the caregivers show, and the flexibility and readiness of the staff in scheduling. The caregivers provide not just daily needed assistance with medication and blood pressure reminders, dressing, feeding and bathing, but also the interaction, conversation, and activities that my Dad is hungry for. This includes driving him to his physical therapy appointments and short errands. Dad and I are happy with his growing abilities due to the excellent care he has received! Likewise, my independence has grown knowing that Dad is well cared for. You will be confident in knowing your loved one is receiving the best care when you can't be there.

hlensley

Home Instead has been a lifesaver for our family the last two months. The caregivers are professional, friendly, and go above and beyond to be helpful. Their kindness is like none we have ever encountered with other service providers. The office staff is always available to answer questions and scheduling is easy. The online family tool lets us see our schedule and review caregiver notes. The cost is extremely reasonable for the excellent service provided.

Sally Brantley

Very accommodating. Caregivers are great with my loved one. I love that they Work with you on scheduling and other concerns. Carla is great.

Jumping

Home Instead New Braunfels has been outstanding to work with, always rapidly adjusting to meet our needs. The caregivers are kind and professional, treating my parents like family members. And very careful to address COVID precautions above and beyond. We are so blessed to have found this organization!

AMENDEZ

We had the opportunity to work with Home Instead in my grandmothers' final days. The owners answered all our questions and made the signup process seamless. Having Alzheimers and being bedridden, she was extremely fragile. The caregiver Home Instead sent was a godsend. She was knowledgeable and skilled at meeting my grandmothers' daily care needs. She showed kindness and patience to both my grandparents who've been together for the past 70 years. Having her in our home was a blessing. Thank you Home Instead for providing quality care so that my grandparents could remain together in their home.

Glen Daniel

What a blessing! Thank you for helping us care for my mom in her final days!

Vol Fan

This agency provides excellent in-home care for your loved one! My mother had a serious fall and is now in a wheelchair. Home Instead has provided the necessary caretakers to help her stay in her home. They have been incredibly flexible with schedule changes and needs and truly want to help the client in any way possible. Their staff is professional, caring and responsive to their client's needs. The caretakers' help my mother with meals, transportation and physical therapy appointments. This has certain challenges when the client is in a wheelchair. I would recommend them to anyone!

Barbara.

We've been very pleased with the service. We're using Home Instead for more like companionship. We're not using any of the other, like housekeeping, cooking, because we don't need it. This is so that mostly if I have to leave and he's by himself that there's someone here in case he needs assistance. So in that regard, there's no problem whatsoever. It's been over a year now. We thoroughly enjoy, especially the lady that helps us right now. We have not had a bad experience with them.

SoFlo1

We contacted Home Instead a little too late... thinking we wanted to wait until we absolutely needed care - that was our regret. We should have used their services sooner as they were a blessing to our entire family.

RBL

I am the daughter-in-law of a wonderful woman who has stage 6'ish Alzheimer's. We wanted to have her and my father-in-law move into assisted living near us, but then Covid hit. We needed help for my father-in-law fast since he was becoming exhausted caring for her by himself. I did some research and found Home Instead. OMG!!! They have helped her on so many levels - nutritionally, hygienically, socially, and emotionally. BUT they have provided him with the care she needs so that he can have a day off here and there, saving both of them. We are SO very glad that we found them! The caregivers are wonderful and have treated my mother-in-law with nothing less that complete dignity, respect, and love. It is a vocation to be sure, and we are so thankful for them all.

midson

We contacted Home Instead to see about providing companionship and transportation to help our increasingly isolated mother, who can no longer drive and is drifting from mild to moderate Alzheimer's. We were immediately impressed with the caring professionalism demonstrated by Home Instead. An employee comes 3 days a week for 4 hours a day and takes our mom to walk in the park, to the grocery store, to get a shake at Sonic, and stuff like that. The employee, Carolyn, is extremely kind, attentive, and caring. We couldn't be happier. Our mother's quality of life has improved significantly since Carolyn has been coming, and we are very appreciative of this service. We weren't sure what to expect when we began, but we can safely say that we are thoroughly impressed with Home Instead and we recommend them highly.

EBriggs

The home helper selected for our family is a very sweet woman. She provides compassionate care (most important to us) and is open to various small housekeeping tasks (least important to us). My only criticism of the company policy is that we cannot directly communicate with her, only either through the company or through the messages in our home log. I would definitely recommend this group to a friend!

JMAW

HomeInstead Senior Care in New Braunfels has provided caregivers for my husband for over a year. They are pleasant and attentive. The scheduling and administrative staff are courteous and helpful. I would recommend this agency for care of a loved one.

jmira

My wife needed 24 hour care for a while. Home Instead provided high quality caregivers day and night.I felt my wife was secured and well cared with the high quality caregivers. We will use them again if necessary.

Sheila Ela

They were extremely helpful and reliable and enabled me to recover from two surgeries safely and speedily.

David_G

Very pleased with the level of care provided by Home Instead New Braunfels. Caregivers have been conscientious, attentive, and have made a point to have Home Instead call me if anything is out of normal. Staff in the local office is also very engaged and helpful. Thank you!

danadb

We engaged Home Instead to provide 24 hour care for my father and could not be more satisfied. Each and every one of their staff has been kind, compassionate, caring, and professional. I highly recommend Home Instead to anyone who may need caregivers for themselves or their loved ones.

ejgodiva60

I am very happy with the services being provided and the level of care given for my mother-in-law. They are providing toileting assistance, meal assistance, light cleaning, reading, conversation, and company. They keep notes throughout the day to assist me in knowing what has occurred during the day. I have not had a problem with coverage during the times I need a caregiver there, and they have been very friendly, on time, and responsive to her needs. I have no complaints at the present time..

tgreen.nb

All workers are very compassionate and caring. You are always available when needed and we appreciate that. I always know my mother is in good hands. Thank you!

Lgeary

I couldn't be more happy with the caregiver furnished through Home Instead. it gives me peace of mind knowing my Mom is well cared for by the caregiver. My Mom considers her a close friend and looks forward to her visits. I know she is in very capable hands.

Cwoods

The service that is provided is in home care for my elderly parents who are able to live independently because of a Home Instead Companion that helps them 2 days a week. Runs errands, cleans their home, does laundry, occasionally cooks, helps with Dr. appts. and so much more. They have become a good friend and helper!

Terry

Never had a problem. Not involved anymore. Pat died February 2018.

John

My wife and I recommend Home Instead without reservation. We recommend them to all of our friends. Home Instead staff responds in a timely manner to all of our requests for assistance. They are diligent in their efforts to select the most caring, honest and qualified care provider applicants.

jerikrauss

Home Instead, New Braunfels, provided 24 hour care for my mom for 3 months in her home, as she had cancer and dementia. The Home Instead managers listened to my concerns and was able to meet my mom's physical, social and emotional needs during this time. Even with challenges on the weekends, as staff changed, Home Instead was able to provide consistent staff who came every weekend. I was able to contact them and receive prompt replies with any questions I had. I appreciate their staff and their integrity, as my mom would not have been able to stay in the home she loved without their care. I would recommend Home Instead, New Braunfels to anyone who desires consistent care for their loved one.

Carol V

We have loved the caregivers and working with the office staff. Very pleased with the care received snd hiw easy they are to work with. I use them to cone in and shower and shave my husband and do light housekeeping if there time. Love them!

nelda c

Our caregiver, Scott, has been so very helpful and thoughtful. We could not have expected more! He has been such a wonderful addition to our family! He always goes above and beyond.

Doris Lewis

You have been a lifesaver for me. I know Don is in good hands while I do some errands that would be hard to take him with me.

Kim2017

I like that Home Instead really listens to the needs of the individual they are caring for in their home. The company really cares about their client and wants to help as much as possible, Home Instead is a very professional in-home care company.

Heather D.

Thank you so much. The peace of mind you all provide is invaluable and irreplaceable. You bring joy and able to help to so many tasks and challenges.

Nell D.

Marianne is very good and gets a lot done. She is definitely the best! Thanks for sending her.

jim077641

Home Instead provided wonderful care for our Mom. They were kind and conscientious and made certain that Mom was comfortable at all times. They were sweet to all of us and we're so thankful for their professional and compassionate care. They were always punctual and always seemed to do something extra to hep her.

Naomi C

Our caregiver is great. Compassionate, reliable, and friendly. I highly recommend.

Marilyn Manford

Very professional and compassionate caregivers. Office staff was extremely responsive to every inquiry. Strongly recommend!

the youngest of 7

My mother has been very happy with her help from Home Instead. Novie was a perfect match, and the schedule Home Instead set up for her worked perfect.

Pam119154850

Home Instead was the one my parents picked, and they’re very comfortable. Right now, they’re not doing a whole lot. They’re only doing the cleaning, but my parents like the idea that they can add more things if they need it. I haven’t heard anything negative said about them. My daughter and I were doing the cleaning for them for quite a few years before they decided that they didn’t want us having to come out there all of the time. Plus, there’s too much cleaning because it’s three floors. I did a search for home help companies, and they’re charging the same thing that we charged, so it’s working out for them really well. I would recommend them, and I’ve heard good things about them from other people, too.

famhelp

I had the time to help a friend find someone to help his Mother. She did not qualified for assisted living as she had mobility issues, but didn't want to leave her home. Home Instead Senior Care of New Braunfels was the answer he was looking for. They provide the transportation she needs to places she wants to go and help around the house. Her main need there is with meal preparation so she doesn't have to stand to cook. Home Instead provids the care and support needed to keep her life at home to a norm, yet allow her the flexibility to still participate in things she enjoys. Thank you Home Instead! You've been a lifesaver for all of us.

Caring152

My mom would like to thank Home Instead Senior Care of New Braunfels for the tender loving care they showed to her especially her caregiver. We could never have found her a better attendant from home! They gives so much of themselves and more to make my mom feel special and loved. No doubt we found a great in-home care provider.