Assisting Hands of Fort Worth West Fort Worth, TX

MissusMHB

Assisting Hands of Fort Worth has been helping my husband and me for four years. The office staff is always attentive to our needs. Staff are always prepared, on time, and welcome suggestions. I recommend this company without hesitation.

Kokernot

My elderly mother never has a bad word to say about anybody but when she complained about one of the 'caregivers' with Assisting Hands Ft. Worth West, I knew something must not be right. Her husband also told me she didn't like the caregiver. When I was there, I observed the woman and watched her 'talk down' to my mother, saw her reading and writing texts while my mom tried to put on her tight compression hose herself, when my step dad and mom went to breakfast, she would leave early but still charged for the two hour window and would not even do the light housework offered. I contacted Assisting Hands Ft. Worth West to ask if we could have a different caregiver and the woman immediately went off on me on the phone...telling me I couldn't change caregivers, that she was already assigned to my mom and that if this was a problem she would have to call for an investigation!!! It was an awful conversation as I felt as though I was being verbally attacked. The following morning it was as if she was Dr. Jeckle and Mr. Hyde. She called me back and told me she would change caregivers, as if she was doing me a favor. I later learned this was part of her personality and that she is even worse in her communication with the employees.

McCoy/Scott

Our family are so grateful that we were recommended to contact Assisting Hands Home Care to assist us with our beloved father. Indeed, they were well trained and knowledgeable, absolutely dependable, and friendly, kind, and communicative! The difficult last weeks as we cared for Dad in home were made so much easier by your their professional/personable caregiving. They were many ages and personalities, and everyone was just right for dad! Sis and I give them 5 out of 5 stars and would go with them again if needed.

Amelia301671

The owner of Assisting Hands of Fort Worth West and I talked a couple of times. We went over what I needed, and he was able to send out somebody who was a really good fit. The caregivers ran errands for me and bought groceries. They did laundry and helped me with housework. I would recommend them to anyone. I am a satisfied customer.

Dan Hays

Assisting Hands has been supporting my Mom for the past year, and they have become an invaluable resource for her. They help with her needs, have helped her navigate a couple of medical issues, and have become good friends for her. Many thumbs up for Assisting Hands! :)

Provider Response

Chrys Jones, Attorney at Law

Assisting Hands of Fort Worth West provides great care with a mind towards meeting the clients' goals and needs. Their staff is courteous and responsive and are a great comfort to the families I refer their way. Thank you Assisting Hands!