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(800) 558-0653

Promise Senior Solutions - Dallas, TX Dallas, TX

10000 N Central Expy Suite 400 , Dallas, TX 75231

(800) 558-0653 (Caring Family Advisor™)

3.0

(2 reviews)

Offers Home Care

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Promise Senior Solutions - Dallas, TX

Dallas, Texas 75231


0.0

(2 reviews)


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Home Care

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Stay In Home Care - Dallas, TX

Dallas, Texas 75225



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Reviews of Promise Senior Solutions - Dallas, TX in Dallas, Texas

3.0

(2 reviews)

    Sandra

    5

    April 30, 2024

    I am a past client of this provider

    Promise Senior Solution was excellent. The first person they sent wasn't very good. She was a smoker, so I asked for another person, and they sent another and I got along well with her. They listened to me when I wasn't happy with the first person and they sent over a very competent one. They were here four hours a day.

    Provider Response

    Thank you so much for the positive review. We strive to give our clients the BEST care always. Thank you for giving us the opportunity we appreciate you.

    Wfauquier

    1

    April 18, 2024

    I am a past client of this provider

    Sales agent talks a great story but the caregivers seem to be unreliable! Mom had one help her for a large portion of her minimal time and then the lady had to go get her kids. Mom was told she would return and so was I when I called the sales agent! Lady did not return because she had no one to care for children after school! Beware of this agency if you really need help!

    Provider Response

    Hi Mr. Fauquier. We are so sorry about this communication issue. We can assure you that this is not how we provide services to our clients. When you called us with an urgent need to help you mother we were more than happy to jump in. Even though it was short notice, we were able to find a provider. Unfortunately the provider we found was only able to stay for a short time due to her children school schedule. She did offer to return but was unable. The scheduling team was able to find another provider to take her place but you refused. Painting the providers as unreliable with a short term request seems a little unfair. Since we are all about service we will not charge you for your mothers care that day.

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    Services and Amenities of Promise Senior Solutions - Dallas, TX in Dallas, Texas

    Resident Requirements

    • Allows Patient Transfers

    Companionship & Escort Assistance

    • Companionship Services

    Fitness & Wellness Programs

    • Fitness Opportunities

    Licensing & Inspections

    • Background Checks
    • Staff Drug Screening
    • Sex Offender Checks

    Therapies

    • Stress Management
    • Validation Therapy

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Health Services

    • Companion Care
    • Memory Care

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Bonds & Insurance

    • Is Bonded and Insured

    Financing & Payment Options

    • Accepts Check Payments

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Care Management Services

    • Residency Confirmation

    Additional Amenity Information

    • Training Areas: First Aid and/or CPR, Emergency Procedures, Fall Prevention, Cooking and Special Diets, Hospice Care
    • Payment Options: LTC Insurance, VA Benefits
    • Licenses: HCSSA

    About Promise Senior Solutions - Dallas, TX in Dallas, Texas

    Promise Senior Solutions - Dallas, TX is a Senior Care provider in Dallas, Texas that offers residents Home Care services. Contact Promise Senior Solutions - Dallas, TX for more details on services and rates.

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