Arosa Middle TN Nashville, TN

Christy O_1

We just had some trouble with the caregivers not being professional. The biggest issue is that the caretakers do not show up on time, which happens regularly, and my mother cannot be left alone.

Melanie C_8

I had a caregiver for 3 weeks but it helped his mood, gave him someone to talk to and meet his needs around the house, took care of things. He wasn't crying anymore and it helped him look forward to something. They had great communication with me and my mom, very thorough, and did everything my dad needed to do.

Marsha S_6

They cooked for me. They are very friendly.

Paul S_38

We've only had a caregiver come a couple of times a week, but it's given me time to get and run errands. The case manager is talented and has given us great advice.

Diana B_13

The services provide me with peace of mind because I run a business from home. I like having someone here to see to it that he is safe. They are high-priced, but I like that they meet certification standards.

Joni M

When they were there, I was satisfied. The ladies were excellent.

Jennifer F_8

We want her to do more stuff on her own, but they are doing good. I would like them to help her pick out her meals. It would be nice if they could get her to go into the kitchen and pick out her meals. I like that the caregivers are very attentive.

Anonymous_1703759326

I would rate the impact of services on my daily life as very positive. I like that the staff was very attentive and sensitive to the patient's needs.

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Debbie R_18

She couldn't stay home without supervision. I have no problems with it, and they are good people.

David M_80

They help her with whatever she needs throughout the day. They are very caring and very flexible.

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Anonymous_1718183328

The caregivers are trained on different levels. I am not sure how they could have a greater impact. They have helped the most by being here and showing up when they say they're coming. They could improve communication.

Mike P_14

They are most helpful by being able to come at the times needed and do what is needed to help the client. They gave me a wonderful first impression when we first met, they are all very friendly and welcoming.

Lisa O_3

They help with bathing and confidence with leaving without my daughter here. They follow up.

Anonymous_1717000938

Just the caregivers being here for me when I spent a lot of time alone has been the best for me. The agency has been very helpful for me.

David M_78

They help him get out of bed. They do what I tell them to do.

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Vanessa K_1

They help just by being here for me and they send me nice people. They are very open. They make sure my needs are met and they are flexible.

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Vickie M_4

They were part of the piece that made it possible for him to come home where he passed 2 days later. They lived up to what they said they would do. Their staff was extremely kind, caring, and considerate.

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Karl W_3

It's helpful to me and I have somebody who knows what they're doing, it's more cost-effective. I like that they know what they're doing, and they keep me informed.

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Steve C_15

The most helpful thing was the caregivers helping protect my dad from himself. I like that the people did exactly what they needed to do.

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Anonymous_1715347858

The most helpful part is that they make breakfast and lunch for me. I like that they always call when the person isn't going to show up.

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Joyce B_23

The agency introduced the workers and checked in to make sure the workers were meeting my needs. The agency was dependable, responded immediately, and had someone available very fast for me.

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Bobby M_5

It makes her happy. She loves Connie, her caregiver. I like that they are consistent.

Margaret D_13

They helped when she really needed to get back on her feet and steady after her stroke. My mother keeps her on now because she likes her so much. They have been very communicative and have done everything they said they will do. The communication is excellent.

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Sam K_6

If you had some good cooks, that would be great. We eat a lot of cream of wheat and oatmeal. I like that they answer when I call.

Sue J_15

He does not have recollection of the services because he is a dementia patient. The services have helped give me the opportunity to get out the house and take care of my own business. They have followed up with me very quickly and September has been very helpful with setting things up.

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Richard H_62

They really care for my father. They come back with all the right notes, and they send the ER for him. Their attention to detail is amazing. They are very responsive.

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Donna D_31

It helps me to know someone is checking on her. I like the person I have contact with and her communication style.

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Camden D

It takes a load off of me. I would mention that the service has good people.

John M_95

They gave me a great person to take care of my wife. I had a hard time finding the right person and getting one person instead of a multitude of people, but we finally got it right.

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Glen S_3

She needs help and the caregiver provides the necessary help. The caregiver we have is good.

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Gerald W_3

They are easy to talk to. They are responsive. I like that they are responsible and show up on time.

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Judith S_17

They do a good job with billing. They have been nice and easy to talk to.

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Anonymous_1708016134

They keep me alive, but sometimes the staffing is a problem. We're supposed to have someone around the clock and this evening no one is here. I think their management system is difficult to understand.

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Melissa M_11

The caregivers have been excellent. It's easy to arrange care.

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Janet N_9

She has only been with her once. She did some things with her that she needed the most because I cannot always be there. She wants to do it once a week from now on. They sent someone out to meet mom and ask her some questions to find out what her needs were. They answered our questions. They do things she needs help with.

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DeEtta C

They help me maneuver a system that I had no idea how to maneuver. I like the girl that is representing them, and I like that she went out of her way to accommodate me when I was in the hospital.

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Todd M_3

It has overall been a very positive experience. They are very open with us when it comes to the client's condition. I think the main positive thing is that the staff is very kind, understanding, and patient.

Jay H_5

I think they have done a good job of taking care of mom and keeping engaged. I like just that they are very responsive and communicate well when folks can't come.

Jim E_10

I am glad I have them, though I don't love having someone in my house all the time. They always try to make sure someone is here.

Jim B_25

They help Nancy with cooking and they supervise her. I like the caregivers.

Patricia D_37

They've helped the most by coming and checking on him and providing the care he needs. I like that they put their people first and explain everything and make sure their people are aware of what's going on.

Mary Katherine S

The caregiver is like a family member to us. I like the quality of help that we have.

Jason R_5

They have taken a lot of the stress out of me when it comes to having to take care of my dad. I think their responsiveness.

Self, M

It gives me peace of mind knowing that I have Rhonda. I don't have any local family, and it gives me comfort knowing that I have that care. I would recommend them because they have done a very good job for myself, and I trust them.

Provider Response

Tammy B_7

They have made my experience positive with honesty and good work ethics. I like the consistent, excellent service.

Annie Faye B

They've helped the most by providing what I needed after getting out of rehab. They helped me with my confidence level and made sure that I was safe with what I was doing and they let me try to do it on my own. I like that they are very flexible and the caregivers are nice, professional and caring.

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Patsy B_5

I have a bad back. They helped with reaching things. I'd like a clear understanding of how the services work.

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Anonymous_7663

They were compassionate and helpful. I liked the people they sent.

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Julia S_8

My caregiver helped the most with laundry, changing bed linens, light cleaning, and some cooking. Those were areas that we were really needing help with. I liked that they were very customer-friendly and welcoming. They were easy to deal with and flexible.

Elizabeth H_23

She helps with laundry. I like that they are easy to communicate with, schedule, and the provider is lovely.

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Judith C_14

Vicky does a lot of things for me. I have macular degeneration, so I don't see well and I have hearing aid problems. I have a lot of mechanical problems and shoulder problems. She helps me with a lot of things. She is my seeing-eye dog when we go to the grocery store. She helps me find things that I can't see anymore by myself. She helps me in so many ways. They have been very good to me and I absolutely love the caregiver I have now. She has been with me for about 3 years now and I just love her. I can't say enough good about her.

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Anonymous_7619

The caregiver does good and helps me. The caregiver is good and takes care of me, but is kind of spastic and she has back problems. I need someone to help me with my back.

Jan A_5

They are constantly checking in with me. I've had very good experiences.

Patricia K_19

At that time, they were great with communicating with third parties and taking the burden off of me. They were very efficient, especially during the transition from the hospital to the home.

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Melissa _7

They listened to the qualifications. They were able to quickly get someone to help my mother.

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Shari B_6

They encourage her to drink, and they make sure she eats her lunch. It is a great company to do business with.

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Robbie L_1

They sent a lady who was qualified to do the job. They weren't able to satisfy the schedules we needed.

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Janice "

They helped me because it was due to my own physical limitations that I needed help and it saved me a lot of pain. I only had a couple of days when someone came in to help me.

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Kimberly W_3

They were there when they said they would be. They cook meals for her and remind her to take her medications. They are consistent and follow through with what they say they are going to do.

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Linda S_67

Well, the nurse that comes to visit is excellent. They stay in touch very well. I think the quality of the nursing is excellent. My husband used to use them so now I use them.

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Layne C

They needed to be more flexible. They took me wherever I needed to go. The caregiver was with me for 2 years and then left me. They were very flexible, and they took me to doctor's appointments. They played with me.

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Sara C_5

My experience can be better if the caregivers provided personal care. I like Arosa because they are very professional.

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Walter D_4

They came in and clean up the house as well as did laundry. I was impressed. They don't need to improve much.

Karen T_16

The agency has been very patient, and I have had to make multiple changes. I like this agency because of scheduling, and quality of people.

Rick B_12

We were looking for validation of our own internal observations, and that's what they did. I think they are thorough and professional.

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Margie W_2

They were excellent. They did her shopping and prepared her meals. I liked that they had good communication.

Mary E_34

My mother needs them. They give us quality people.

Richard K_28

It was good. They were friendly, comforting, and provided her with support. I like that they are very timely. They got someone there quickly.

Jacque S_1

They're always there to help and lend a hand, mostly when he asks for it. They're very attentive to my parents' needs.

Joyce K_16

He is calmer after they leave and sometimes he has a problem talking to people but the caregivers do not get discouraged when he repeats himself over and over again. We really like Mark and Kim.

Julie P_17

The agency can have a larger number of caregivers. We have gaps between. I like the quality of the caregivers.

Teresa T_1

They are there with my mom to keep my mom safe. The staff has been dependable.

Melinda B_4

The online portal is very fast and it keeps me up to date. I have clients I take care of. They help me take care of the conservatorship. I like Arosa and I have recommended them to six people already. They are very compassionate.

Tina S_6

The level of care, and the concern for her well-being. They are compassionate and professional.

Debi M

They have been very supportive. They have really good caregivers.

Tamara K

The agency itself provides an extra layer of oversight for my dad. I like that Julie is very good.

Anita Y_1

They took the stress of what I was going through away. I needed another set of eyes and opinions and they provided that. I like their knowledge, very pleasant and easy to work with. One of the ladies attended a team meeting a few times and she was very knowledgeable and easy to communicate with.

Anonymous_7272

They assist with daily living to help the client stay at home. I like the caregivers, they seem to be a good match for the client.

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Anonymous_6490

The level of initiative from caregiver was not good. They could improve on scheduling.

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David R_31

They help my mother by getting organized and comfortable with day-to-day tasks. The care is well-tailored to the needs of the client.

Mark G_9

They are very dependable and highly caring. They are super professional and very thorough.

Carla W_3

My dad is paralyzed, so our caregiver helps with his everyday tasks. I feel like they are very professional. We get great communication from our care manager.

Treye J

It's only been a few weeks since we started, but we've seen good results so far. I always feel like I'm in the loop with them. They're very proactive.

Cindy L_8

They would come late and put us in a hard place because we made plans. They would change schedules last minute and said they wouldn't give services if we insisted on the time we signed up for.

William H_27

I know have free time in my day. They are very prompt and do everything that they say they'll do.

Myrna K_3

The experience has been positive because they do whatever we need. I like that our caregivers are good at computers.

MaryGlynn W

They helped with daily living and things around the house. I liked how efficient they were.

Judy F_9

Arosa made it possible for me to go to work. The caregivers came in and cooked for us. I liked Arosa because the caregivers were very capable of filling our needs.

Regina W_4

It allowed me to do things I needed to do. I like that the people were very nice.

Karl W_2

They were very helpful generally. They are caring, industrious, and knowledgeable.

Larry S_21

Our experience has been positive because the caregivers are very knowledgeable. I like Arosa because they are very on top of things.

David M_60

It freed me up to be able to do things away from home. We had a good quality person and that was very important.

Amanda M_4

They just have someone there, and it reduces some stress on my mom and I. They are easy to work with and very attentive to changes and additional needs.

Meg W_1

It gives me peace of mind. They are responsive to her. They are very personable, and they follow through.

Anonymous_6729

We called, and we got it every time we needed it. My mother really liked Charles.

Jason H_7

They help go to the store. I like that they are compassionate and nice.

Richard T_15

The client is mentally gone, but he lights up when he sees his caregiver. I would recommend them because they took care of my mother for five years, and now they are working for us again.

David M_55

We have a long way to go and there's not a clean cut situation. They have us pointed in the right direction, but we are not there yet. I like the caregiver they gave us.

Ellen H_19

With the condition my husband is in, I couldn't help him alone. They've worked with me well on scheduling. I like my caregivers.

Walter D_5

It relieves a lot of stress. I like that our caregiver is thorough and professional.

Chris A_3

It's exactly what they needed. They're easy to communicate with, they're responsive, and they're experienced.

Darlene K

It has helped him tremendously. They have trained him and helped with moving. I like that they are very professional at what they do and get good reporting from the company. We have to be very careful and follow state guidelines and they are willing to do that.

Steve P_7

They did a good job most of the time. Gray was pretty good though. She cared and actually paid attention to her. It was a little frustrating that the quality of caregivers varied.

Kim H_11

The caregivers were my wing men. They did anything I needed. I liked that they did everything they said they would do and more.

Jill S_11

They have her walking better, she's communicating and is enjoying her life even though she has dementia. They have been terrific, they have done a marvelous job.