Home Helpers - Bluffton, SC Bluffton, SC

Anonymous_7630

I don't think it's had any impact on my daily life. The scheduler Rebecca is really efficient, and it's easy to work with her and schedule hours and change them.

Elayne H

I wish the agency would call me if someone is not able to come. They really sent me people who I get along with.

Nicholas M_4

She takes me out and stuff. I love my aids that they gave me.

Terry W_7

They come because the family had surgery and the caregivers come help with the client while the family recovers. The person that they sent out was marvelous.

Julia F_6

They were great, but the aide didn't want to clean both bathrooms in the home. They were able to accommodate us on short notice.

Lee S_11

They had someone who was very well qualified to take care of me. Lyrica was just tremendous. She was very honest.

Buddy M

We were only with Home Helpers for 3 or 4 days, they did what we asked them to do and did it well. They showed up on time and they provided the services we asked for.

Provider Response

John B_76

I have around the clock care for John, and they are always on time and take care of what we need. I like that they always answer my calls.

Catherine S_12

I like that they have kept her company. I like that they are reliable.

Darnelle E

She reaches out to Michelle for help and is very comfortable with her. The worker Michelle is wonderful. I like that Michelle comes early and gets her cleaned up.

Doris N_5

I had one individual that was young who wanted to record what she was doing on Tik Tok and that felt like that was an invasion of privacy. I like that I can screen ahead of time for me. Since I am by myself, I do not want just anyone coming to my house.

Fred T_2

Very good. She's a hard worker. She fills in for me. She thinks again. They listen and really pay attention to what you need.

Peggy N_6

The most helpful has been them helping to get things done. I like that they come in and take care of some problems. I like that I do not have to go looking for them.

Nancy H_34

My mother is suffering from age related dementia, but I think the staff has tried hard to accommodate her needs. They seem to be understaffed.

Dave & Ernie S

They seemed to always be on time.

Anonymous_6960

It was a big help at the time and I had no other option. The drivers were very friendly and pleasant.

Joseph B_28

The caregivers help with transporting and getting Joseph ready for appointments. I would recommend this agency to others.

David A_22

The caregivers helped the most by helping me take care of the client. The caregivers helped with breakfast, lunch, and pill management. They also took the client to the bathroom during the day. I am not sure what the agency needs to improve on. The few times that we've actually used them, we liked the person who they provided for us.

Rosemary D_10

They have been very friendly, and they help me and assist me in heavy chores. I like that they are very flexible.

Alice Z_1

I like that they help me out really well. I like that the service has been good for me. I like that they helped me get lamps.

Anonymous_6687

They should show up. I want them to show up when they say they are going to.

Kenneth C_5

They've made my life a bit easier by keeping my house nice. I like that they're very good. They're never late.

Jackie & Bill G

The willingness of the caregivers to do whatever we needed was what helped us the most. We liked the caregivers that we got from them.

Michael M_70

They help me with my daily routines in the morning. They help me get started for the day. They need to have better scheduling.

Roy S_4

They could have gone through orientation because they would ask me what I needed them to do, and they should already know that. They could have been on time and done what they were supposed to.

Joe F_8

They help with things like lighthouse cleaning. They help with daily activities. They are doing pretty good. The caregiver is really good.

Anonymous_5917

There was one caregiver I had a problem with and we are working through that right now. They could improve the quality of caregivers or have more training for their staff.

Karen S_43

The services have been helpful because of some of my wife's issues and needs. Our biggest problem has been getting administrative issues straightened out. Things are starting to smooth out pretty well.

Priscilla R

They were able to help her with daily tasks involving driving. I felt like she was much safer with them there. I like that they were really easy to communicate with.

Joycelyn W

The nurse is pretty good and she is excellent. There needs to be more consistency with scheduling.

Anonymous_5814

They take me places and they are always looking for ideas on what I like and what I'd like to do. They are on time, they do a good job on whatever task they're doing, and they're friendly. They're easy to get along with.

Boston B

They've made my experience positive by being there and alleviating some stress of worrying about the client while I'm at work. I like Home Helpers because all the employees I've dealt with are very personable and provide great customer service.

Anna A_1

Home Helpers did things for me that I was unable to do for myself at the time. I would recommend Home Helpers because they did so much more than I expected.

Thomas S_23

They've made the experience positive by helping me around the house with chores. I'd recommend them because the caregivers are knowledgeable.

Bernard P_2

The services have helped him get a little stronger and more alert. Our current caregiver is really great and trustworthy.

Dianne A_1

The aides are excellent and experienced. I like the aide sent to us. They work very hard to satisfy our needs.

Patrick S_6

They've done well. I really love my current caregiver that they sent. I've been really disappointed in the company since they seem to only have 2 people who work for them. They don't respond to what you want to have done.

Ray C_5

My brother has a good rapport with the caregivers. I like the help and the answers that I get from this agency.

Norma D_5

They were considerate. I would highly recommend them. We used them a couple of years ago and they did well back then too.

Randy H_5

They have helped me the most with mobility. I would like the caretakers to work longer.

Evelyn B_6

They could've shown up when they said they were going to. They haven't showed up for 2 times. They don't have replacements either. The first time there was someone at the hospital and there was no backup. The second time the caregiver had just quit and I got left with not going to work that day.

Bernard W

They have helped him the most by being there for him because he has had two strokes. I would tell a friend that they do a good job.

Anonymous_3882

They helped me with cleaning my house making my bed. They provided me good service.

Gail S_11

It gives her more time to be out and get to her doctor's appointments on time. They are passionate and they care as if the client was their own family.

Janet G_13

I am a night person, so when I wake up they help me. I have a strange sleeping pattern and would like it if they could wake me up.

Ricky P_1

From the other two ladies, they were great. I am not sure what the problem was with the last one. They could have people that are willing to do what their job entails for them to do.

Joanna H

The caregivers are kind. When I drop something they pick it up for me. This company's employees come on time.

Steve S_13

It was not that challenging. I just needed a ride to the hospital. They were professional, well-run, and it was easy to make an appointment.

Mel W

I'm able to get out for a little bit and run my errands. The young lady who comes in is very helpful and pleasant.

Peggy R_4

It provides security, knowing someone is here to make sure I don't fall. They could organize scheduling better.

Gary M_11

At the time, I didn't have anyone to give me a ride to the doctor's, so they were great. It was very convenient and the young lady who was driving was very courteous.

Allen G_5

They could have helped me along with sitting up and things like that. They could have assisted a little with the therapy.

Jacob H_2

They call and check and see if everything is okay. They are pretty good. They keep my husband clean.

Greg P_1

The caregivers are for the most part very caring. They could communicate better and have a better administration.

Donald K_6

They help make him breakfast and they walk with him. They could talk with him more and have more conversations with him. I am just not that satisfied.

Becky Z

Our caregiver is great. The organization in the office with scheduling and payments has been an issue.

Chappell J

He has suffered a stroke, and they are there to make a difference in his life. They come right in and do the work and ask what I need done and they look around for more things to do.

Anonymous_2821

She is very prompt, she does what she is supposed to without questions, and the caregiver obviously knows what she is doing. I like the reliability.

JoAnne H_1

They are very reliable and knowledgeable about my father's needs. They have been very impressive about following protocol during this virus. They have very good caregivers that they send to my parents and when the regular caregivers cannot make it, they are able to send additional caregivers.

Hila W

They're here when I need them. They're very efficient.

Brigitta C

I could not have done it without them. They went above and beyond in any way they could. I could not have asked for more. They were very reliable and their were a lot of times where things changed and they were always flexible. There were times that they dealt with me when I was close to being close to hysterics.

Georgia B_1

It is nice to have someone to do some of the physical things that I am not able to do myself. It relieves me of the stress. I wish they would train their workers a little bit more and better because they need to do it differently to make sure they are qualified to do what is required.

Robert W_17

She talked to my brother who hadn't seen my father in three years, and they allowed my him to drive my mother home and it was really stressful for my dad. My brother didn't know what shape she was in and what she needed. I didn't want my mom brought home yet. I had to drive ten hours, leaving my daughter who had a stroke, to come fix this. I tried to work with her, and she got upset and I really tried to work with her. The office also ran charges on our credit card without authorization. The VA service was supposed to pay half of it, and they didn't let us know the VA hadn't authorized it.

Gwendolyn W

They have done a very good job taking care of my mother and things have improved in her mobility. I am out of town, and they keep very close tabs for me, and with any problem they quickly get out to me.

Jonathan S_1

I have not had anyone in a couple of weeks since our caregiver quit. They help him when he wanders. He doesn't know when he has to go. That's been a help.

Arnold G_1

They could have caregivers that are familiar with stroke victims. If a coworker calls out, they need to be better at getting a replacement.

Lawrence G

I'm going to live another 10 years because of my caregiver. They help me with everything. The caretaker that I have is marvelous.

Jim F_6

He doesn't like them. That's him, though. I was gone. I know he's never happy when he's here. I'm never sure what's going on. I only use them when I have to leave. Everyone that has come out has been good. I just haven't been excited about the actual caregivers. It's average.

Shirley F_3

They give me peace of mind. They give good companionship for my mother. I know that she is eating her meals because they're there making them and giving them to her. They're punctual and compassionate. They're accommodating and on top of it. When I call, I don't have a problem.

John M_34

They could allow more time with the individual client and the caregiver.

Richard G_23

I had one caregiver that was on her phone the entire time she was here. There were other caregivers that came that were good but couldn't come as often as I would like. I would like a consistent caregiver instead of someone different everyday.

Anonymous_2784

I love my family member, but I need some time away for myself where I am not dealing with him all the time. The caregivers give that time to me. The caregivers just have certain duties that they cannot perform, such as giving medication. I understand that. My loved one is a social person, but ended up isolated since this disease happened. The caregivers sit and talk with him. I am so happy when I see them doing that.

Mike C_6

They've taken away a lot of my chores, and they provide companionship. They have good communication and compassionate people, and they are very helpful.

Linda H_23

A few of them go out of their way to throw balls with him and stuff like that. They are very flexible with scheduling. Someone from the office would show up if a caregiver couldn't show up.

Richard R_8

I'm blind, and I need somebody on Sunday, and they could do it. I like the people, and if there's any problem, they take care of it.

Linsdsey W

It was a hard situation, so it was difficult to connect at times, but I know they tried. Sometimes there was confusion on what we were requesting with appointments. There was a lot of cancellations and reschedules with caregivers and last minute changes. They were a good company, overall.

Juliet F

It has made a big difference in my father's life to have the care there. It would make a bigger difference if we had consistency. I think there are two areas where they improve. The people they hire are good, but in our case, we have a lot of different caregivers and there isn't consistency. Sometimes the details don't get followed through on. The communication needs to improve and we need to have a regular rotation of the same people.

George M_7

They are just here when I am gone. When my wife needs the help, they are there. They are very responsive. They do what they say are going they do.

Sharon H_13

I couldn't do it without them. Every single one of them is wonderful.

Debbie Y_1

They only came once a week to take him out. I liked the consistent caregiver. She really got to know my father, and I think she was very kind to him. She liked him a lot.

Norma a_1

I don't have to work my schedule around their time. They are extremely dependable. We have our caregiver, unless she has vacations.

Doreen P

I have caregiver once a week for three hours, and she is great. They have a lot of turnover, so they could do better with their employees.