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Bayada Home Health - Media Media, PA
1023 E Baltimore Pike Ste 303, Media, PA 19063
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Reviews of Bayada Home Health - Media in Media, Pennsylvania
3.0
(2 reviews)
cngo
1
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November 27, 2020
About two months ago I contacted Bayada Home Health Care to make arrangements for a person to come to my home to help look after my wife, who is suffering from Alzheimer’s Disease. Following a 20 minute interview on the phone, I was told that the next step would be to identify a Bayada employee to meet my needs and that I should expect a call back within a few days. Several weeks went by with no further contact, and, fortunately for me, I was able to get the help I needed from another agency. Now, two months later, I have still not received the call back that was promised me. I don’t know why Bayada has behaved toward me in this way. Maybe they were simply unable to find someone to provide the services I needed on the days and times I needed them, but that still does not explain why they didn’t just tell me that rather than continuing to make me believe that they were both ready and able to fill my request without any further wait. I am not the sort of person that goes out of my way to criticize others on the Web, but the way Bayada has treated me at a time when I was desperate for help is so outrageous that I feel it is my duty to warn anyone who is thinking of turning to them for help. These are not honorable people. They are not reliable. They are not trustworthy. Be very careful, and good luck!
malarky
5
|
July 30, 2011
Bayada has provided services to my family for about 10 years. They are responsive and have very professional aides. Office staff is excellent also.
What you can do with Caring
Medicare
Overall
3.5
About Bayada Home Health - Media in Media, Pennsylvania
BAYADA health care professionals include:
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Working together to bring the highest quality care home
At BAYADA, we believe our clients and their families deserve home health care provided with the highest professional, ethical, and safety standards. This belief guides how we hire, support, and develop our health care professionals - and it is demonstrated in the expert, compassionate care they provide.
Rigorous hiring standards
BAYADA verifies work history, credentials, and references and performs thorough background checks. Our professionals also undergo in-depth interviews, written testing, and hands-on skills assessments before they are hired - and all are fully insured before they visit their first client.
Ongoing supervision and evaluation
All BAYADA health care professionals are supervised by a registered nurse (RN) clinical manager. The clinical manager or the BAYADA primary clinician makes regular home visits to ensure clients are receiving the highest quality care. Additionally, we reassess each care team member's skills on a regular basis.
24-hour clinical support
No matter what time of day or night, clients and their care team have access to a 24-hour clinical support team member from their local office should any questions or concerns arise. Each BAYADA caregiver also has a clinical manager who provides ongoing mentoring and support.
A client and family-centered team approach
Our professionals partner with clients and their families in providing care. We communicate regularly with clients, family caregivers, physicians, and the entire care team.
Unmatched education and training
BAYADA is unmatched in our commitment to providing education and training to our home health care professionals. Through preceptor education programs, mentoring, hands-on lab work, in-service programs, and scholarships for professional development, our caregivers continue to expand and improve the clinical skills they bring to their clients.
Accreditation
BAYADA is accredited by Community Health Accreditation Program (CHAP), the leading accrediting organization for the home health industry, for voluntarily meeting the industry's highest nationally recognized standards of care. The rigorous accreditation process involves a thorough examination of the business and service aspects of the entire BAYADA Home Health Care organization - including office and client visits - in order to evaluate service quality, structural strength, organizational effectiveness, and human and financial resources.
Commitment to our core values
At BAYADA, we all share a commitment to providing care with compassion, excellence, and reliability - the core values of our philosophy, The BAYADA Way.
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