Home Instead - Lemoyne, PA
15 N 12th St, Lemoyne, PA 17043
(800) 558-0653
Verified Partner
4.0
(8 reviews)
Photos of Home Instead - Lemoyne, PA
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Reviews of Home Instead - Lemoyne, PA in Lemoyne, Pennsylvania
4.0
(8 reviews)
Lisa R
1
|
May 18, 2024
The caregivers were on their cell phones and my dad was not their priority. They did not show interest in him nor did they provide caring interaction.
Provider Response
Chrissy
5
|
July 20, 2018
Cathie is my mom's favorite provider. She's very excited when she's coming. Home Instead gives my sisters and I peace of mind, and we're very happy with the services provided.
koko1234
5
|
June 19, 2018
Very understanding for what we need for my mother in law. We needed a service fast and the hours . Homestead was there when we needed it. The home aides are very understanding and wonderful dealing with my mother in law. They keep us informed of our mother in law with her appt ointments while taking her to and from her appointments. My mother in law seems to be happy. Thank You
snafu-again
5
|
August 27, 2017
My husband and I are impressed by the professionalism shown by the ladies we have dealt with while still showing they are hard-working, ,cheerful ladies. They make us feel like we are a part of a large caring family,
DaughterofJS2017
5
|
April 23, 2017
I have never had a bad experience with Home Instead, either here in Mechanicsburg, or in Pittsburgh when we used them. They are a very dedicated group of people that only hire those who truly want to work with this population. I work in Human Services professionally, so I am quite picky! We love our Mom's Caregiver, Angela. She is wonderful. In fact, the entire staff on duty at the nursing home have raved about her all along too!
Caring_2643916
5
|
August 11, 2016
Earlier this year I was faced with a situation with my mother where she needed to have someone stay with her 24/7. As an only child with no family nearby, I quickly realized I could not handle everything on my own. I met with Chris and we came up with a plan where I could spend as much time as I could with my mom, while feeling secure that she was being cared for while I also spent time with my husband and children. Overall, I was very happy with the caregivers who were assigned to my mom's care. D'anne, in particular went above and beyond to treat my mom with respect and dignity even during the days she was angry or confused. She found ways to connect with her and my mom would visibly cheer up when she showed up to stay with her. Those little things meant the world to me during such a stressful, emotional time. Only once I had a concern with another caregiver and the misunderstanding was dealt with quickly and easily. Brooke was wonderful in answering my questions about scheduling and accommodating changes. Kendra checked in with me regularly to make sure I didn't have any concerns and to make sure I was doing ok. I truthfully do not know what I would have done without having such a caring, supportive group of people that I could rely on during my mom's last few weeks with us. I will be forever grateful for their kindness in their care of my mom.
Dad's Caregiver
5
|
March 11, 2015
I have had nothing but a positive experience with Home Instead Senior Care. My dad has been a client with them for almost 8 years. He's had many caregivers - some good, most of them excellent. We only had one instance where we felt the need to replace a caregiver and it was handled quickly and appropriately. The scheduling staff can be commended for handling their busy workload and are always pleasant when I need to contact them with a schedule change. As I've watched my aging father decline in health, I couldn't be happier with the choice we made to go with Home Instead. He's been fortunate enough to live in his own home and we feel blessed to have the compassionate care of the HI caregivers to continue to make that a reality.
a mother's child
1
|
September 29, 2014
Under no circumstances would I recommend this agency. Although we had one caregiver we liked (who promptly found a better job), we had others who were lazy and not forthcoming with the truth. Often I would call and find that my mother didn't know anyone was with her, because the caregiver would be in the basement watching TV, rather than even checking on her (let alone caring for her). Also, despite my many requests that my mother, who has dementia and does not easily get to know people, be given the same caregiver as often as possible, new ones started showing up on an almost weekly basis--sometimes two in one day. And despite my many requests that I be notified whenever there was a new caregiver, I never was. (I would even call the office and say "Mary" wouldn't be needed next week, just to see if they would tell me that "Mary" was two caregivers ago. They never did.) When I called and left a message to say that we were terminating our service with Home Instead, the office manager had neither the courtesy nor the courage to return my call.
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Services and Amenities of Home Instead - Lemoyne, PA in Lemoyne, Pennsylvania
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Lemoyne, PA in Lemoyne, Pennsylvania
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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