Senior Helpers Broken Arrow, OK

Louis1

When my wife was still alive I had a different in-home care provider. When she passed away, I had to switch to Senior Helpers. Their service is very good. I got a caregiver who's been with me for a quite a while. She turned out very well. She does a good job in taking care of me. She's very qualified with information technology stuff and all kinds of electronics. She's beginning to learn to be a fairly good cook. She prepares my meals for me. She assists me if I have any chores outdoors or anything like that. She keeps the house cleaned up. She also checks out my respirator everyday. I like her dependability; it's very good. I can generally depend on her to be here when she's supposed to. She takes care of things here and she doesn't have to be told. On the administrative side, they're very considerate.

Julie4

I did some amount of interviews with other providers. Senior Helpers just seemed to be more interested in specifically finding out what my parents needed while the other companies were more like a nursing type of thing. Cheryl's group seemed to really care about finding a good match for my parents. My parents are still on-going with them because we have been using them since 2012. I like them very much. They're easy to communicate with. They're always there if ever I needed to talk to someone. They're pretty good about notifying me if there's a quick change like if something happened to one of the caregivers and they'll have to make a switch really quick. They're good with notifying me about that. They're also good about finding replacements that are a good fit for my parents. The caregivers are just great. They're very attentive and professional. They're kind and patient. My dad has Alzheimer's and Parkinson's and my mom deals with a lot of pain. They have different sets of problems with each of my parents but they manage them well. I've been really impressed with what they do.

Suzanne3

My father had a seizure on a Saturday night around 10:00 pm and they were the only ones who picked up the phone. They were prompt and professional. They were caring toward my Dad. He had dementia, Alzheimer's and Parkinson's. They had been really patient with him. They facilitated the co-care with hospice. They were really hand in hand with them. They never failed even if I give them short notice within hours. They would do their best to help me. They would find somebody and send them out which is invaluable. They were just so kind. My father since passed away. They saw me and my dad all the way through the crisis. They were caring towards me, my father and my husband. The managers would check every couple of days to see if they're people are meeting my expectations and they always were. I think they're a wonderful, caring and invaluable service. My father started out in an assisted living facility. As he quickly deteriorated, I started out with them helping me in the assisted living because my father started falling a lot. To put it all together, we have used their service for 6 months now.