Visiting Angels - NW Ohio Edgerton, OH

Allen R O

They supply help so that I can get out of the house. They work with me.

Provider Response

Joy M_2

The provider helped because she was experienced in nursing care. I liked the staff that worked for us, she helped keep my mom at home till the very end.

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Ed B_7

Care has had a significant impact during recovery from surgery. They have been very good to my brother.

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Larry A_6

The client getting her showers has helped the most. The agency has made it easy with insurance.

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Deb M_5

They are very helpful and listen to her needs. My mom really likes the ladies that are there.

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Susan G_16

They look after him. That is huge. When they see something amiss, they reach out so we can get it taken care of. I like the communication. They keep me informed if I have any questions or concerns.

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Diane C_32

I like that they offered the services my mother needed. I like that they accommodated our schedules.

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Kathryn M_9

She helps me with get ready for doctor appointments and helps get me there on time. I like the friendly people and they accommodate my schedule.

Karlin W

It helps me get out of the house. My wife really enjoys the caregiver. The caregiver is doing a great job with my wife. She relates with her well and gets her to do some exercises.

Jim F_13

They could have made her life easier is by having the caregiver have a conversation with the clients when they were there to be a companion to the my wife. I don't really have anyone to compare them to.

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Lloyd B_3

It makes my life a lot easier. The staff knows their job well.

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Karen a_1

They were there in the mornings to get her up and going, it was a perfect time. I liked that they were very attentive to my mother-in-law.

Armando Z

The caregivers help with bathing the client, feeding her, and prepping meals I like the nurse that comes to visit, and I like the whole boarding process.

Ruth W_19

I like that it makes my life a little easier with them doing some things for me. I like that they have been very good and accommodating.

Dee J_1

They have helped the most with being here with him, so I can go get groceries. I like that they take very good care of my husband.

Nancy M_66

It is a tremendous help. It has all worked out. They are very prompt.

Victor L_2

I like that they talk to me at the end of the shift and provide some companionship. I like that they help me around the house.

Jane D_17

The meals were the big thing they helped the most with. I would recommend them because they are willing to prepare meals and have kindness.

Shaena B

It helps a lot when the caregivers come. They help prepare meals for her. I like that they have good personalities and I like the consistency of care we get.

Brenda H_17

They are here when we need to be away. They are very compatible.

Rodger M

Prior to this agency, it was a struggle for the client to get things done. Bathing was a big thing. At that time, there were a lot of issues. Once we got them actually going and coming here, they all but fell off the radar. They weren't things he or I had to worry about. It has a huge impact. I like that they're extremely helpful. They don't do medical stuff, but pretty much everything else is on the table. They're also flexible. When they show up, you can ask them to get groceries or if they can mop the floor or do some laundry. It's not all scheduled out, and they don't say they're just a laundry person or just a house cleaner. Their help has been very flexible in that front with their ability to do things to help the client out.

Millard S_1

They do things I can't do. They have always did what they promised and they are very easy to work with.

Gary R_8

It is not a fault of the caregiver or the service. He is just at a point where he is not able to progress much. I am very satisfied with the care.

Carol W_15

They will help with total care. I like that the caregivers are good, we have no complaints.

Sue S_15

The services were helpful because they were available. I would recommend Visiting Angels because of their compassion.

Leon W_2

They give me my showers every day and get me dressed and ready for the day. I like that I am getting good care now, they do what I want them to do, and they care about me and if they can do anything else.

James H_41

They have a great attitude. They do a good job at matching me with caregivers that I get along with.

Larry M_30

My experience has been positive because a caregiver is in the home helping take care of my wife. I like Visiting Angels because when they are here I do not have to worry about my wife.

Marlene S_11

The caregivers helped the most with the knowledge they had of what was going on at the time and just being here with the client during that process. We had to call hospice in. I liked that they're close by or us and they were easy to work with. It took the stress off of us.

Ward R

My arms are really sore, and I have problems with my shoulders. They dust and vacuum. They do good work. They come and help me. I don't have anyone to compare them to.

Roberta S_4

They help me to do things by myself. They are very friendly and personable.

Anonymous_3339

The help when I need it has helped the most. I like that my caregiver is always there for me.

Greg S

She spends time visiting with my mom. She doesn't just do stuff for her. My mom gets the pleasure of company when we are not there. They show up when they are supposed to. If someone cannot make it, they provide a sub. They have good communication.

Rosie D_1

I love that there is always someone there, so I don't have to be there. I like how the company is very caring.

Dayton K

The provider works around our schedule, so my mom has the coverage she needs when she needs it. I like how the agency is very responsive and communicates well.

James D_44

They help out in my loved one's daily life by having the caregiver give her bathes and providing some housework for us. Their services are excellent as far as I am concerned with the lady we got, but not sure if everyone would get someone that good. However, I think they got the ability to handle any circumstance with the right people.

John Thomas W

They help me with cleaning and keeping up with daily tasks. They are easy to get along with.

Grace N_5

My caregiver comes to help me with my shower, which is very important. I like the girl that comes to help me.

Ryan (

The caregivers by helping her get around, chores down, and cleaned up. The one lady is really good to my mom, her name is Sue.

Jerry H_13

The most important thing the caregivers do is being here on time, they're punctual. I'd tell a friend that I like that if you mention something like a suggestion they listen to you.

Cindy R_13

They provide the care that he needs and help him to get daily tasks done. The caregiver clicks very well with my dad.

Pat _1

They just help with daily activities. He's 97 so think that having them there gives him people to talk to and spend time with. They are very accommodating and very open to listening to what we need.

Michael F_16

They've made my experience positive by being supportive of me. I like Visiting Angels because the employees are very talkative.

Sandi R

They can have a stable caregiver that comes all time. They accommodate my schedule.

Kelly C_9

I lived an hour away so I was glad to have a caregiver I trusted helping the client. This agency gave me comfort knowing someone was able to keep an eye on my Dad.

Lana H

They cared for my mother. They are very caring, professional, and knowledgeable.

Lauren S_4

It gives me peace of mind that there is someone checking on my mom a couple times a week. They do a good job of matching my mom with caregivers.

Rebecca T_2

I worry about him falling. It is really helpful to have four hours of peace of mind. They make a meal. I am trying to keep him out of a nursing home. I am having problems with not enough hours. There is no documentation. Nothing has been written down as to what is being done.

Dr. R_2

They help with her hygiene and cleaning. They help with cooking. They help with cognitive exercises. They help her to speak slowly. They are excellent. They help with nutrition assessment.

Michael W_21

We are going to require more hours as his condition worsens. It makes a difference since we do not have to be there. I like that they are on time and help my parents at their house. They try to understand their needs.

Marylyn H_1

They have been beneficial. They have provided quality care for my mom. They make her daily life easier. I like the responsiveness and the quality of the caregivers.

Karen W_21

They do a very good job when they are here and they are helpful. I like that they are very friendly.

Rozieta K

They are always friendly. I like that they are responsive and helpful.

Lori S_13

They help most by being caring and providing physical assistance. They listen. They are dependable and caring.

Betty S_27

The caregivers do the cleaning and laundry. The staff at Visiting Angels are friendly. They will do whatever you ask them to do.

Bruce B_14

It is wonderful to have them coming over to take care of my mother so that I can work a job. They have all been polite. We like the professionalism. I had some billing issues, they got resolved. The issues were communication back and forth. That was the only complaint. Those all got resolved.

Greta P

They help by providing companionship for my mom. I would say the staff is very accommodating and willing to help out when they can't send the normal person.

Deborah V_1

They do my shopping for me and clean my house. I would tell my friends that they are here when I need them.

Sam_1

They communicated well, they are responsive to needs, and schedule changes were responded to well. They have been professional and timely in the care provided.

Jim H_14

They take care of her for a few hours every day while I go run a few errands. It helps take the load off of me. So far they have been doing a good job. I have no complaints about the care.

Lori F_3

They provide companionship for her. It's definitely a help to us, it just depends on the personality of the caregiver that comes. Some are great and some are just there.

Nancy G_15

She gives us suggestions for his care that we may not think of. I like the girl that we have. She does whatever my mom needs her to do. She takes care of my dad and has a good standing with him.

Ted M_1

They are reliable. They get it done and they do their best to do it the way we want it.

Marylyn_1

They get him bathed and dressed in the mornings to take the burden off me. They try to do what they say they are going to do. They help with the schedule.

Pam L_6

They have someone to go visit her and keep the house straightened up. They are helpful and open and honest with you. They do what you need to have done.

Jean B

If they didn't come and help me I wouldn't be able to live by myself. They do anything I ask them to do. They will even get groceries for me.

Kate H_1

She gives me a bath and picks up around the house. She is always friendly, on time, and very considerate.

Phyllis M

I wouldn't be able to do without their services because I have spells where I am really weak and I can't do things. I need them! The caregiver I have is great because she is very personable.

Penny M_4

They befriended him, and made him feel comfortable. I like that they are very helpful and the caregiver was great.

Julie W_3

They come once a week, but on that day they help tremendously. They work well with us.

Nancy W_24

It eases my mind and helps me a lot. It was difficult for me to think about dad and get him out of bed because I live further away from him. I wanted to enjoy my golf day when I was able to get a break, and the services help me with that. One of the reasons I went with them was because I wasn't pleased with a different agency. My father's cat didn't want to come out as much when this other agency was around, so I think something happened. With Visiting Angels, the cat seems to be more adventurous than she used to be, so things seem to be going okay.

Janet L_6

I finally get some hours of freedom. They take care of her and entertain her. I have already recommended them. They are easy to work with.

Martha S_12

The one thing I like is that she gives me a shower which is good. The girl knows how to do everything.

James D_32

Their business approach has made the experience positive. They did what we asked of her. I like their personalty. We learn from her. We were very pleased with the person who does the housework.

Cheryl P_4

She needs help with her bathing and grocery shopping. She also needs assistance with household chores and with her self care. I like that they're very efficient and friendly.

Anonymous_3901

It definitely gives me peace of mind when someone is there. They are sending the same person every week, so it is someone my mom is familiar with. They have been gracious and helpful for her.

Marsha A_1

They clean for me and they help me do things. Whatever I ask them to do, they do it.

Sandra T_4

They helped most by helping me take care of the patient. The caregivers and office staff do their work well.

Roger L

They help me do my chores. They do the cleaning. They really listen.

Beth E

They take care of her bath so since we are working there are things that we can't handle all of the time. They have been wonderful and they are accommodating for what we need and they give my mom excellent care.

Carole F_1

They come in and do some light housekeeping. They are efficient. They do a good job in just a couple of hours.

Kathy L_8

It would be easier if they were covered by Medicare, I have to pay out of pocket. They are very good at working with him. If we need to adjust our time they are good about it. I have recommended them quite often.

Judy N_5

They are helping me to do the things that I am not able to do such as laundry, running the vacuum, cleaning the kitchen and the bathroom and taking out the trash. They contact me to let me know if there is anything different.

Richard S_17

I needed help in taking care of the client and they are here so I can leave the house at times. I like that they do what I need done.

Don R_4

They get my mom up in the morning and gives me a couple hours in the morning that I don't need to worry about her. They have been prompt, they say what they say they will do, and sometimes they do more than I expected them to do.

Joan K_11

They make it real easy by doing everything for me. The person that comes to do the job is fantastic.

Connie H

Having someone there who cares for my father like he is their own father is wonderful for him. They have great care. The schedule is great, they have great communication, and they make sure that my father is always covered.

Cathy R

It is more of an impact on my life than my mother's because it gives me time for myself. I like the communication with the management. They deal with my needs. The quality of their care for my mother is outstanding.

Anonymous_1885

Not everyone can be at the house all the time, so having someone there with her is wonderful. They give good personal care to my mother.

Carol_1

They help with his shower, get him dressed, and clean the house some. They are really good. They are prompt and will be here. So far, we haven't had any trouble with them.

Shelly D_2

It has been a positive experience because my loved one trusts the caregivers. She seems happy all the time. I like that my loved one is excellently taken care of.

Linda W_21

They are excellent. I wouldn't hire anyone else. If someone can't come, they make sure there is someone else there.

Pat & Rod M

They get my groceries, and that is the biggest help for me. I like that they are always reliable.

Anonymous_2171

They are able to drive me places. They do anything that I ask them to do, and they are very helpful.

Michelle H_4

Instead of sitting around looking at my house feeling crappy about how it could be cleaned better, they clean it up for me, which helps me better and be more energetic. They show up when they say that they are going to show up, and they work. They have been extremely helpful.

Janie L

They do anything that I might need help with. They don't just help me with my mother. They also help around the house if they have extra time. We have had two caregivers, who have been excellent. The caregiver we have now is very dependable and cares genuinely about my mother. I can completely trust my mother with her.

Linda R_15

She's lonely, so they are there to help her not be so lonely, and they are able to do that. They are flexible.

Doris H_13

They have helped me make my husband's bed. They have cooked him a meal and ironed his shirts and pants. I like that they're honest and comforting. I also like that they have a couple that we like better than any of the others. They are exceptional when they ask what else they can do for you.

Eilene W

It has definitely helped. They help the most by getting some of the smaller things that she cannot do. She tells Jill what to do, and she does it well and in a timely manor. We really like our caregiver. She has a great personality and is very accommodating.

Warren S_1

They do a lot of visiting with mother and make her feel like they want to be there. We get excellent care. They make sure that mother is doing okay and that she gets her medicine.

Irene L

They're giving me respite time, which I need to get groceries or get out of the house for a couple of hours. It gives me freedom. They're very kind and the caregiver is very helpful.

Eugene W_2

We get along and they free up some time for me. They are friendly and professional.

Karen S

I really need their services. She helps me get my work done. I have a good time with her, and we have conversations together. She does everything I need to have done. She is nice to talk to.

Eric &

Certain Angels do an excellent job, while others are maybe new to the business so they don't cover the needs as well. Some could have more social skills. They actually care about the person, not just their job.

Cindy H_4

Just having someone there has been helpful because they check in on her. The people are very nice and really care about my mother.

Margo M

The services help her from being put into a nursing home. My mother loves them. She thinks all the women that come are wonderful.

Marilyn W_4

The could have improved their impact by interacting more with the client when they came. I would have liked if the caregivers would have had more interaction with the client.

Sally M_3

It's important. I can't move around like I used to, so they help me with the shower. It's nice to have them come in and help me. Nice people work there.

Paul H_12

They were very supportive and helpful emotionally and medically. I think that the people who work for them are very compassionate, and they are knowledgeable in their jobs.

Anonymous_1262

It has been a blessing. I like that they try to find a good caregiver for us that fits. The communication could be better.

Kenneth W

The services have helped me the most with transportation in getting my groceries. The caregivers come when I want, and they do what I want.

Chris &_3

They helped us understand her better and taught us some tricks of the trade. It was a very good experience. They came at night to give the family a break of the care during the day. They were just great ladies to work with. They were very caring and became like family and took an interest in her and were very good in what they did.

Monte B

They helped the most with the overall care. They didn't just give help and then leave. I liked that they are very personable.

Donna S

I wouldn't be able to get a lot of things done if it wasn't for them. The help the most with my shower and with running the sweeper. I like that they are always polite and do anything I ask them to do.

Nancy A_4

It allows him to remain in his home. They arrive on time, they are consistent, and they take good care of my father.

Anthony M_1

It allows my mom to stay in her house and we aren't running over there all the time. They are more expensive than a nursing home but we wanted individual care.

Thomas M_1

I don't have to worry about her as much anymore. The house is being cleared up quite a bit by the care, which has been very helpful. I have liked the fact that they take good care of my loved one and understand her, which can be difficult with the illnesses she has.

Carolyn S

They have made my life easier in so many ways, I can't even say them all. They are super fantastic. They are way better than the other company that I have.

Carol B

They have helped me most in getting me in and out of the shower. They are prompt and do what you ask. They are friendly and clean.

AnonymousNgP

They help my loved one with baths, meals, cleaning bathrooms, counters, and the kitchen. They also do laundry and fold clothes. They do all tasks we ask them to do. They are companions who sit down with my loved one and talk.

Pam C_3

At the beginning, having them help with bathing and helping with my mom's workload was helpful. But they have now paired it down since there is not enough work load. At the beginning it helped her to relax because she was pretty worn out. I know that my mom has been satisfied with the care. One caregiver my mom was real happy with. They knew the family members and they were more personable. They could converse and talk. They seemed more like a friend.

Deb S_3

They clean and check in on him. They are friendly. They could make sure that they are there for the time they charge.

Jim S

They gave us a break from the care of my dad. That was the number one issue. We had to be there four times a day and they gave us a break when they were there. They worked with us really well and the aide took excellent care of my dad. We had no complaints. Both the manager and the aide did a good job. They're very personable and caring.

Janice V

They have helped me by giving me the caregiver who is attending to all of my husband's physical needs. I would say they know exactly what to do without even asking.

Victor

They do things that the patient cannot do around the house. They provide excellent care for the patient. They do whatever is asked of them.

Kris R

It made me feel very comfortable knowing that I could depend on them, and it gave me peace of of mind when they would call me to follow up and make sure my mother was okay. I liked the fact that Visiting Angels would always step up and cover and fill in the days that my private nurses couldn't make it.

AnonymousGVP

Their caregivers were very kind and very compassionate. They were very thorough. I didn't have to be with my loved one 24 hours a day, 7 days a week. They gave me some personal time.

David B

I like the person that comes and cleans, my caregiver is very efficient. My caregiver does a lot of work in the two hours that she is her, some people would take four hours to do the same amount of work.

Jan B_2

We were very pleased. They explained what they could and couldn't do and what we had to work with. They also explained how the health facility might meet my mother's needs. It was just that I had an assurance that my mother would receive the care that she needed while the caregivers were there. They were able to provide that.

Anonymous

They started out well but they cut my services to limited time during the week. The services weren't what they advertised. There were things I needed to have done that they couldn't do.

Provider Response