Right at Home Albany, NY

Mike R_20

We have one particular caregiver that comes in, and when she arrives, it gives me a chance to do other things that I need to do. She and my dad get along really well. The service that they are providing for my dad is reliable, and the people that come in are very friendly and knowledgeable, and it is working out very well for us.

Carol and Dave P

The aide is here only once a week. Our caregiver has helped the most with little things around the house that I can't get to or can't do myself. My husband helps a lot too so we find that it has been very helpful. We do like our home health care aide. I really don't see anything that needs to be improved at this time. I like the service that we're getting. We do think that the service is very worthwhile.

Anonymous_7563

It has been a positive impact and they do their job very well. I would recommend them because I am happy with their work.

Judy O_5

They have helped just by providing good care and it helps me sleep good at night. I know she is well taken care of. James is the one who matches us with caregivers and have done a great job. The four caregivers we have during the week and they are all doing their job.

Joan R_16

They got us good help, and provide the help my wife needs. I recommend them because they take good care of us.

Victoria D_5

They sent me a girl I get along with. The caregiver they sent is excellent.

Alice D_4

They have impacted my husband quite a bit. He needs the care. He has a hard time walking, and he does need the care. She doesn't do much. All she does is drive us to physical therapy and once in a while to the store and then back home. She might do a dish or two. She's here for four hours.

Lori P_5

The ladies are on time, and they take good care of my mom. I like how if I have any needs, Chris who's the director, is quick to respond and helpful with answering questions.

Merrill M

It makes his life easier because I'm not there 24/7. I like that they are very, very willing to work with you. They do an excellent job.

Robert "Bud" C

They take the pressure off my family. They supply the service I need.

Gloria H_10

By providing excellent people. I like the agency because they have a good reputation and excellent staff.

Gloria S_11

They make my dinner. I like that they are prompt.

Michael D_21

Besides the task that they perform, they ease my stress level. They are prompt, they show up and do what they are supposed to.

Anonymous_5934

They can have lower prices and send people that are compassionate and competent. They could send the same people all the time and people that can work without constant direction.

cal24

When investigating agencies that would be able to provide in-home care for our 88 year old Mother, my sister and I were impressed with the Right at Home team. The entire staff was extremely responsive to calls and requests and did a fantastic job matching a care provider with our Mom. She was timely and compassionate. The online portal was an excellent tool to track the services received and the invoicing was convenient too. We can't speak highly enough of our experience with Right at Home.

Provider Response

Marcia G_2

They do things that are difficult for me as I get older. They serves my purpose very well.

Bob and Vivian D

It is necessary to have them. We have 2 aides who are good, but the substitutes are not so good.

Bob D_10

They allow me to remain where I am. My sister has cognitive impairment and I am her caregiver. A lot of the responsibilities she used to handle, I handle now like paperwork and finances. The help provided has helped me remain here. It's an extra job to think of what the aides can help me with. My paperwork is piling up and I am having trouble doing it and I get tired easily. I am trying to live my lives as normally as possible. Some caregivers are a big help with that and others are not. Right now, we have 2 or 3 different aides. I like that the one who was excellent is no longer with them because they won't take the COVID vaccine. The one we have from Monday through Friday is very good. The one we have every other weekend is okay. When we get new people in, we find that difficult.

M Delong

Somehow, just saying "thank you" doesn't seem like enough. But I hope you know how much your kindness has meant to me. Thank you for the wonderful care and kindness your staff gave to my husband, especially, Reeta!!

Trudy L

When I needed a home health aide for my elderly mother coming home from rehab, Right at Home was the only local health care agency to answer my call and jump right in to help me out. They provided the absolutely perfect aide within just a few days. She proved to be the angel who helped us get through a very difficult period. I can't speak highly enough about Right at Home.

Teresa

My mom has a lady from Right at Home that comes in the morning and the experience has been very positive. I also like that it's a locally run business. There are two owners. One of them came right over to our house twice to meet us and on the first day that the caregiver started. We just started with them a week ago. They provide companionship and cleaning services for my mom and give her meds through a schedule that I made. I chose them because they're local and I met the owner in person. The caregiver is sweet and wants to do a good job. She also touches base with me. The billing and scheduling are exactly how I wanted them to be.

Robert W

I actually have company. The person I have working for me does not need much supervision.

Rudolph G

When she comes I am able to get out for a couple of hours to redo my brain and body. I can go to the gym, and revitalize myself. I was able to have Right at Home for up to five days, but sometimes my children come get us to bring us out as a couple into the public. We choose two days for now, but if we need to increase the number of days we can. We love the aide that they give us. She is able to do an enormous list of things for us.

Melba S_3

They help me get out of bed in the morning. They get me washed and dressed. I like the people.

David T_2

Their care and compassion helps my life to be easier. They are very dependable, and they care about the person.

Alexandra "Sandy" S

I really couldn't do without them. I don't think it's anyone's fault that the problems are happening, but it's inconvenient for me. It's a freaky thing that's been happening in the last few weeks. I have an aide, but they took her off one of my days and gave her to someone else. In the two months I've been without her, they've sent me a different person every week.

Maria R_6

We started out with quite a few caregivers, and my lovedon has been so happy with the caregiver we have now. The company listens to you. I like that whenever there is a question or concern, they get back to me within minutes.

Sarah "Sally" M

They take care of my mother and provide companionship. She loves their company because she's in a nursing home. It's easy to arrange care, and they have easy scheduling. Also, they're very caring toward my mother's needs.

Olga "Ollie" B

They have helped by finding someone to accommodate our situation. We had a special situation with my mother's care, and they helped us find a person who would accommodate our needs.

Mary S_19

She gets my meals for me. I like that she is just very helpful. She does whatever I want her to do.

Joe T

I like how their staff is very friendly. I like how they are very flexible.

Gopal S

They should send me reliable caregivers so I know who's coming. They're increasing the pay, which I don't like at all.

Richard K_8

They do what I want and the caregiver I have now just went to the store for me. They provide really good care.

Patrica "Pat" L_1

She does a lot of the things that I find difficult to do. I like my caregiver, she's very friendly and efficient.

Nancy W

They take me places I need to go since I can't drive. The ladies that I have had have been very polite and nice.

Bill V_1

They help him stay at his place of living. We have had a good relationship with the organization. If there is an aide that wasn't up to the standards, they changed them out.

Anonymous_Y7M

It is very important. I wouldn't be able to do lots of things without them. They are good to me. Their workers are very prompt and good. They provide good care.

Anonymous_132

My caregiver takes me out to walk and we go shopping. We do a lot of things. They said in the beginning that if someone called in sick, they would have someone else come, and that hasn't happened.

Anonymous_KQvx

They have helped me by staying in touch and communicating, and they address what needs to be addressed at the right time. I would tell them Right at Home is willing to get to know the individual and meet their needs.

Anonymous

It was a wonderful experience. It gave me more of a positive attitude about getting well. They was very personable and kept me moving along. I would definitely recommend them over a few other agencies. I was very pleased with the caregiver that came to me from them. They are organized in their record keeping.

Rita C_1

It was just hard to get people to our home. They needed more caregivers. They took care of all of my mothers needs. They would get her up and dressed.

Shelia D

I like the convenience of having someone here all the time. It is much more convenient for me in terms of getting stuff done around the house.

Mary "Pat" P

I like that they try to please their clients by doing things to their satisfaction. They have had a big impact in my life by providing company that does everything I ask.

Darline G

It has all been pretty positive. My caregiver does things without me having to poke her or anything. I can't do things like laundry, and they do all that for me.

Mike S

Right at Home is not consistent. Some of their caregivers are very good, but some are not. Some caregivers are very interested in what they are doing, and some are just putting in their time.

Carmella D

Right at Home's caregivers were very good, and they would do what I asked them to do. Right at Home's caregivers were always there to help with whatever I needed.

Anna C

Right at Home is very good, very reliable, and on time most of the time. Right at Home has helped my mother a lot, just having another person to interact with has helped a lot. It helps me too when my mother is doing well.

HedyQAIUD

I love Right at Home. The caregiver is wonderful, and management does a great job with scheduling. If they know she won’t be able to come, they send out someone else immediately. They are really wonderful.