Kindred at Home Albuquerque, NM Albuquerque, NM

4401 Masthead St NE, Albuquerque, NM 87109

(800) 558-0653 (Caring Family Advisor™)

1.0

(1 review)

Offers Home Health Agencies

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Kindred at Home Albuquerque, NM

Albuquerque, New Mexico 87109

1.0

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Innovage New Mexico - Albuquerque

Albuquerque, New Mexico 87102

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Reviews of Kindred at Home Albuquerque, NM in Albuquerque, New Mexico

1.0

(1 review)

Home Health Agencies

louis28

December 19, 2020

I am a past client of this provider

The absolutely worst service I have ever experienced. No personnel, takes contracts to take care of people but they don’t. I am fresh out of a 10.5 hour surgery, need the help, arrangements where made by the VA hospital, I have seen a nurse once only, them knowing I need PT, OT, and professional nurse services. I fired them, now looking for another agency. Do not recommend. I’m a Paramedic and can survive until the next

Provider Response

Hello Louis. Thank you for taking the time to reach out to let us know your experience has not been satisfying. I sent your review to our administration. If you would like to speak to someone about your concerns, please let me know, and I will connect you to a member of our leadership team. I can be reached by email. Providing your contact information will help expedite our communication. As an alternative, you may call our anonymous compliance hotline to report your concerns. Thank you, Brian D

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Medicare

Overall
4.0

Medicare Provider Number: 327070

Ownership Type: Proprietary

Rating Date: 9/1/2023

Timeliness of providing service: 96.9%

Taught patient or caregivers about their drugs: 97.4%

Checked patient's risk of falling: 100.0%

Checked patient for depression: 99.8%

Checked for flu vaccination: 83.8%

Checked for pneumonia shot: 84.2%

Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 99.0%

How often patients had less pain moving around: 82.5%

How often home health patients had to be admitted to the hospital: 13.5%

How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 14.1%

How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Same As Expected

How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Worse Than Expected

Walking or moving around: 78.0%

Getting in and out of bed: 74.6%

Bathing: 83.3%

Breathing: 85.0%

Wounds/healing after an operation: 94.7%

Medication compliance: 73.6%

About Kindred at Home Albuquerque, NM in Albuquerque, New Mexico

If you are recovering from illness, injury or surgery, our skilled medical team of caregivers will create a safe, supportive and professional environment in your home. As America's leader in home health care, we pledge to maintain the highest quality standards in the delivery of our care. We are dedicated to your full recovery and return to a fulfilling life with services that include skilled nursing, physical, occupational and speech therapy, medical social workers and certified home health aides.

Map of Kindred at Home Albuquerque, NM

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