Home Instead - Southwest Oakland County, MI
31102 Haggerty Rd, Walled Lake, MI 48331
(800) 558-0653
Verified Partner
4.5
(9 reviews)
Photos of Home Instead - Southwest Oakland County, MI
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Reviews of Home Instead - Southwest Oakland County, MI in Walled Lake, Michigan
4.5
(9 reviews)
Latonya
5
|
November 13, 2022
I am a client of Home Instead. We have only had it for about a month now, but I can tell you that it is pretty good. The individual that comes to see my mom is very helpful. My mother has really grown attached to her. At first, we thought my mother wouldn't want anyone coming here. So far, we haven't had a problem with the lady bathing my mother, helping her get around, and doing some stuff for my dad. I would give her a very high rating at this point. So far, we haven't had any issues with it. We are only doing 4 hours a day for three days a week. We were quite content that the prices they were charging were comparable with some of the other facilities that we looked at. This particular facility said they had people who understood dementia and how to care for dementia patients. The individuals that they're sending out are older, so I know they have that experience that we were looking for. They do the bathing, and sometimes they help feed her. When she gets in the mood, she can feed herself. For my dad, they do cleaning. They do the laundry, clean the floors, and help them with some of the household duties. The caregiver is very nice. She is patient and understanding. Our primary concern was that my mother would not be receptive, but she enjoys this lady's company. They have a good relationship, and I think it has only been about a month. The individual has established a good relationship with my mother and my dad.
Ann Marie Rosa
5
|
March 27, 2019
Thank you for all you do! Excellent care for my mom.
JaiRenee
5
|
October 8, 2018
The staff is always prompt and very respectful. Home Instead is very sensitive to our needs and immediately addresses any issues or concerns. We have recommended them to our friends who has also been very pleased with their services. If you need home care for your family member you could not do better than Home Instead.
jmencpa
5
|
September 19, 2018
Flexible with schedule and tries to have consistent staffing. Terrific personnel. Just wish overnight hour costs were discounted from daytime costs. Clearly a difference in level of care/demand.
Abandoned in Michigan
1
|
June 25, 2018
We were dropped as a client without warning by Home Instead of SW Oakland County, Michigan after three months of once per week (3 hours per visit) of caregiving services. The franchise owner informed me that because housekeeping is not their core service and one day per week is below their weekly minimum requirement (which I was never informed of), they were no longer able to provide caregiving services. No option was given to increase the visits. This leaves me in a difficult position of being without help, and leaves my mother feeling sad and abandoned. Therefore, based upon this experience, I cannot recommend using Home Instead’s services.
Kyreeone
5
|
March 3, 2018
Jeanne and her staff are amazing. I live across country from my Mom and they keep me well informed about what is going on with her. Any changes and they give me a call. They are kind and caring and my Mom loves them too. And if you knew my Mom you would know what a compliment that is!
Jourdan
5
|
December 27, 2017
Good communication. Significant efforts to make things go smoothly.
Pat Battersby
5
|
August 15, 2017
My Uncle was assisted in the most loving and kind ways by Home Instead.. The Owner, Nurse and Caretakers were exceptional. This is not to say that there weren't bumps in the road. In fact, as issues arose, we were attended to immediately and with the utmost care and concern. I highly recommend these wonderful folks. I would use them again without a moments hesitation.
Roger J
5
|
August 3, 2011
This company took care of my 2 aunts for over 8 years.The care they recieved was the best that anyone could ask for. I was living in Tennessee at the time. The caregivers became part of the family. I slept good knowing that mt beloved aunts were getting the best care and LOVE on earth. If you would like to speak to me leave your number at Home Instead and I will be glad to answer any questions you may have. Roger
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Services and Amenities of Home Instead - Southwest Oakland County, MI in Walled Lake, Michigan
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Southwest Oakland County, MI in Walled Lake, Michigan
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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