BrightStar Care Brighton / Howell Brighton, MI

Debbie_5

They are there to help with his daily needs. They seem to have it together, they are professional. Staff comes out with scrubs.

Sally _3

They bring her groceries to her, and they make meals for her. I like the people. My mom enjoys the caregivers. They are nice and Mom likes them.

Anonymous_1710152678

The one caregiver is very good, and we are going to hire her for the 24 hours. They are punctual and shows up ready to work.

Anonymous_1709726057

With Anita, the care is helpful. They have not done a good job of matching us with caregivers. The first two were inexperienced and could not get my mom to do anything.

Chuck D

They have helped the most by preparing meals and keeping the house clean. They give medication reminders and transport him to doctors visits. I would recommend them because they are very good at finding replacement caregivers when a caregiver calls off for the day,

Jim B_31

My mom is getting the help she needs. I'm happy with everything they have done for me.

Cynthia "_4

I like that they have given me the caregiver I want and very good. I like that every time I ask for a specific caregiver, we get her.

Katie_1

I could not be there with him, just having the security of being there. My grandfather enjoyed the company, and very friendly, on time and did anything that he asked them to do.

Ashok G

They accommodate my schedule. I would recommend them because they have been very communicative, on time, and the personnel is outstanding.

Kelli A_1

Companionship is the biggest thing. She enjoys their conversations. If there are issues, the agency will let me know about it.

Rachel _3

She helped with the daily stuff. Her caregiver was wonderful.

Autrey

The workers have wonderful personalities. They could improve their hours of availability because their minimum is five, and it would be helpful to have less.

Wendy _3

The person we have now is we really good with her. It makes it easier so that I can work part-time. Usually, they are on time.

Joe _3

They talked to her and made her feel worth something. We have already recommended them to our neighbors because we think so highly of you.

Sherri L_2

I liked the nurse I have right now, they call and check on me and keep me up-to-date.

Allison Z

It helps because that's how we get my mom to her doctor's appointments. I like that it's easy to contact the person in charge.

Jeff E_3

They were willing to do whatever my mom needed.

Sheri _1

They took a lot of my duties away and they looked after my loved one wonderfully. I liked their process for the people, caregivers, and the knowledge of the caregivers. They exceeded the others I looked at. I like that the agency is reliable, honest, and very professional.

Cara S_1

The nurse that meets my dad he is very comfortable with her and she's extremely caring. Very professional, extremely personable and knowledgeable.

Lorelei B

It has improved. My caregiver has had the experience positive because he listens really well to what I need when I need something. He is very attentive. I like BrightStar Care sent me the nurse, who has been great. He's easy to work with, has been punctual, and has been efficient at what he does. It's been a pleasant experience so far.

Linda B_65

It was nice knowing someone was there with her. For memory care patients, they can have the same caregivers.

Marlene M_4

She gained weight with the feeding tube. They did alright, it was her not use to having anybody, so she wouldn't tell them what she needed. She would not ask for help with anything. I like that they communicated well.

Julie R_15

They worked hard with me to make things easy on us. One thing I like about the services is the ease of setting them up.

Danielle D_2

We have to have someone there because my mom can't even get out of bed by herself. She needs more help than average. Everything is great, besides not having a lot of backup help. My mom has two caregivers every week but if one is out, they struggle to find someone, but that is my only concern.

Terri D_1

Her health improved. I felt very confident that she was safe and cared for. I like the quality of the caregivers that they provided.

Caroline S_2

The provider does her best effort to do her job. The agency is very caring.

Dale _2

They gave me a piece of mind. They had excellent communication.

Anonymous_5212

I liked that they were pretty communicative.

Lynn D_12

They provide additional care for them to assist the Woodland staff. They make sure they're being treated appropriately and with respect. They are easy to work with and the girls give me feedback as to what's happening there. They make notes for me to read. They're very friendly and professional.

Mike W_14

The impact is good for me, it has helped me a lot. They show up and tell me if they are not gonna be there and they are on time.

Melissa V_1

I did not have to worry about him because I know that he has someone to talk to. The people that they sent were really kind and always answered their phones.

Mary E_27

The caregivers are only there at night but it has been very helpful. The caregivers have helped the most by just being there so the family could get a break. I like that they have accommodated my mom's schedule. All the people they have sent have been good.

Karel G

Bonnie is doing a great job, but my mom has not adjusted to using the time productively. It is helpful to them. I like that they are easy to work with. The nurse who did the assessment was very thorough, the caregiver is great.

Robert D_37

They took care of her personal hygiene. I like the care they provided for Joann.

Ann _2

They helped her with exercises. I like that they were easy to work with.

Susan H_51

Everyone I spoke to was really informative and helpful. The people that came out to provide care were really good. I really liked the caregivers BrightStar Care sent out, as they knew what they were doing and were good to us.

Sarah P_5

The agency has made my experience positive by making sure that the caregivers make safety as their first priority. I like that they are really easy to work with and take good care of the patient.

Chris _4

He was able to do activities that he liked to do with the help. Overall the employees were very polite and nice to my dad.

Heidi D_1

They have really helped with IVIGs. We love Amy!! She is our very favorite!!

Gabrielle D

They have helped tremendously. I would recommend them because I think it's a good service and good home care.

Mary W_16

I have help from 10 - 2 pm and she gets a lot done for me. I like that they are very good at providing caregivers when I need them.

Shelley R

We had a change in the antibiotics and they were able to deal and respond to that change. They covered the shifts that we needed almost immediately. They were great to work with.

Dennis M_9

It is a world of difference. The VA made the arrangements for BrightStar to come here. Prior to that, this place was horrendous. Now it is a livable space. They are kind, energetic, and friendly. They are understanding and patient. They are all good people.

Jerry S_12

They came right in and took over. Within five minutes, they'd have her calmed down and comfortable in a chair. They were marvelous. I couldn't have asked for anybody better. I've already recommended them.

Anonymous_4325

They give me time to myself to be able to take care of everything including paperwork. They come in and they are very kind about helping my husband.

Barbara N_13

I've been able to come home. They showed me what I need to do to be home and do my own care. I like that it's convenient and flexible.

Karen K_18

They cook, clean, and they take care of me. They are friendly, cheerful, and competent.

Jerrilynn S

They feed him, give him showers, and help him get dressed. I really like the caregivers and the staff is helpful.

Linda Z

They free up part of my day to be with him. I have been pleased with the nurse that has been taking care of my son.

Barbara B_16

They provide me my life saving infusions. They have provided the ability for me to have access to nursing facilities.

Stephanie S_9

She does the activities of daily living, such as cooking and cleaning. They are compassionate and caring.

Minino

We have used Brightstar as a supplement of services for our 90+ year old Mom. They provided excellent care, were timely on their visits and maintained an ongoing dialog with the family. The caregiver always treated Mom with respect and kindness. We would highly recommend Brightstar for afamily who has a loved one in need.

Anonymous_3603

The services are essential and have a huge impact on her. It is a pretty reliable company.

Michelle S_1

They did their job and did what they needed to do. It helped me, because I knew somebody was here taking care of my dad. I knew I could go on with my day and didn't have to worry about him getting fed. They were pleasant and prompt. They did a satisfactory job.

Anonymous_3029

They help her most by doing her shopping and laundry. I do not know how they could improve. I like that they are responsive to request calls.

Julie N_2

It has been very helpful. There are things that they do when they are gone that I did not ask them to do, but they go above and beyond. They are just nice, and they are friendly with my parents. They like the lady that comes out, so they feel comfortable.

Anonymous_2664

They listen to me. The VA pays for it.

Kristen P_3

It made it easier for me because I didn't have to be there all the time. They had very good customer service skills.

JOHN S_41

The person that they signed her up with has made her experience positive. She makes phone calls for me, and I can't be doing everything here. The lady has done a super job for me, so I am pleased with her. I don't know what they could do to improve. I have been really happy with them. The person that they set up with my mom is super.

Hannelore B

It has improved it a lot and has helped him tremendously. They can find a cure for him. So far they have supplied us with nice people. I have no complaints with them.

Margaret H_3

It is helping me because we are retired and with my father-in-law all the time. It provides us time to go and do what we need to do. They are very attentive, and the staff has been excellent at working with the time we need them.

MARVIN S

Most of what he does is take care of my loved one. He knows how to work with him because he is a difficult patient. It is easy to change the appointments when I have to if the days don't work out for us.

Robert L_13

They clean my bathroom and apartment. They have helped me get my cleaning done.

Carri W

It greatly improved our lives. it helped us a lot. They just were efficient and did what they said they would do.

David _2

They help with the personal care and hygiene of my husband. They are very helpful and personable.

Kathy L_9

It doesn't effect me daily. I just need an infusion every now and then. As long as they don't mind watching football on Saturdays, it's good. They poke me without hurting. It is nice that I can get it at home. I like that the nurses are very friendly and comfortable to be around.

James K_10

My husband was really satisfied with them. I was satisfied with their services. I liked the lady that came out because she had come before for us. My husband really liked her.

Mary D_2

I realize that I can count on them to do their job. I can have peace of mind knowing that I can trust the person that is there. The open line of communication helps me know that my dad is okay. I like our Monday through Saturday gal. I like the fact that they have an open line of communication between the caregivers, myself, and the managers.

Walter

They take over some of the burden of caring and cleaning, which I have been doing. The nurses come once a week. Anything that gives her an opportunity to mingle with others improves my daily life. They have good response and they are responsible people.

David B

It makes a big difference because for me, it gives me a chance to do other things rather than be tied down in my home all the time. For my wife, she has a companion and someone she can interact with. They are prompt, and they are here all the time. I don't have to call and ask where they are.

Teresa B

They give me a rest from every day. I basically like the aide and the people who present the overall company.

SYLVIA H_1

When I've made phone calls, they've always answered me. I'm very satisfied with the caregiver that I have.

Barbara S

Everyone that has been here has been thorough, friendly, and capable. I've had one caregiver for a long time, and some just a short time, and even they've been great. They enable me to take a shower and get my hair washed, and whenever they are here, they will see it and do it.

Anonymous

The nursing staff scheduled with us and assessed my loved one. The care was good. They kept me informed. They contacted me so I didn't need to be there.

Michelle B_3

BrightStar Care has been friendly and cooperate for that time that I have had them. BrightStar Care makes it that I haven't had to worry about my mother-in-law when I go to work.