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Home Helpers Home Care of Metro West Wayland, MA

260 Boston Post Road, Suite #9, Wayland, MA 01778

(800) 558-0653 (Caring Family Advisor™)

4.9

(24 reviews)

Offers Home Care

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Home Helpers Home Care of Metro West
Home Helpers Home Care of Metro West
  • Top rated on Caring.com

Wayland, Massachusetts 01778


5.0

(24 reviews)


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Home Care

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Senior Helpers of MetroWest

Natick, Massachusetts 01760



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Reviews of Home Helpers Home Care of Metro West in Wayland, Massachusetts

4.9

(24 reviews)

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Mary M_109

    5

    October 11, 2024

    I am a current client of this provider

    The agency provides a replacement caregiver when needed. The staff is personable.

    Barbara F_33

    5

    October 1, 2024

    I am a current client of this provider

    She has a positive attitude. They meet our professional needs.

    Ellen S_19

    5

    September 20, 2024

    I am a current client of this provider

    The caregivers help with repositioning and bathing. I like that they are responsive and polite.

    John S_112

    5

    September 4, 2024

    I am a current client of this provider

    If I didn't have them, I wouldn't be able to do it. I like that they care.

    Gail T_5

    5

    September 4, 2024

    I am a current client of this provider

    They have been helpful with conveying messages because my sister can not really talk. We started getting help too late, I wish we had done this sooner because it has been helpful to us to go back to our regular routine without being worried about my sister. I like that the owner of the company all the way to the field supervisor all take their time to talk with you.

    Anonymous_1721227373

    5

    July 17, 2024

    I am a current client of this provider

    The services help him do things that he is unable to do. I like that the people in the home have been friendly and speak clearly.

    Bruce B_27

    5

    July 2, 2024

    I am a current client of this provider

    They offer a quality of people to help her. They are very accessible and reasonable people who react quickly.

    George H_21

    5

    June 14, 2024

    I am a current client of this provider

    They attend to my husband. They are local, so they feel responsible.

    Provider Response

    Thank you Diana! Yes - ALL of our clients are within a 10 mile radius of our office which allows us to provide close and ongoing oversight and support for all our clients and are caregivers. We have really enjoyed working with your husband in your lovely home! Denise

    Rebecca L_6

    3

    June 14, 2024

    I am a past client of this provider

    In general, the care was good but not exceptional. After the incident, I chose to look elsewhere. We had a caregiver who was not qualified to work with someone with Alzheimer's. The supervisor talked down to me when I called to talk to them about it.

    Provider Response

    I appreciate the honest feedback from Rebecca. We do our utmost to match caregivers with the appropriate backgrounds and skills to work with all of our clients. This caregiver worked with the client 5 days per week for nearly a month before the day in question (when the client became upset with the caregiver). We offered to replace the caregiver, and we respect the family's decision to go another direction. -Denise, owner

    Ed C_4

    5

    May 15, 2024

    I am a current client of this provider

    The main thing is the companionship. It's great to have someone in the home. I'm very pleased with the service. I like that the helpers are really great. I couldn't ask for a better helper and I like my interactions with Ms. Denise.

    Provider Response

    Thanks Ed! We love having you as a client! Let's keep working on that VA authorization so we can provide you some additional support. Best, Denise

    Brett L_1

    5

    April 22, 2024

    I am a current client of this provider

    The caregivers help with dialogue and care. The caregivers that they have provided are good people.

    Mary R_62

    5

    April 17, 2024

    I am a current client of this provider

    They have helped us by making sure that we shower and dress. I have liked that they are helpful, and they do things quickly and are easy to talk to.

    Joan (

    5

    April 11, 2024

    I am a current client of this provider

    They have compassion and are knowledgeable. I like that they very reliable.

    Caring Daughter

    5

    March 28, 2024

    I am a past client of this provider

    Home Helpers provided companionship and care for my mother for over a year. The caregivers were always friendly and professional. The management was very accommodating, trying to find the right fit for Mom, and were also very flexible as our needs changed. I would highly recommend them!

    John C_73

    5

    March 6, 2024

    I am a current client of this provider

    Gives my wife time to run errands while I get socialize with another person. I like love the person who comes out they are friendly, on time, and do what I expect her to do. Her supervisor also checks in on us from time to time and they are flexible with their hours.

    Jr

    5

    February 16, 2024

    I am a current client of this provider

    Home Helpers has made a huge difference to my parents’ life and therefore my own. I find the caregivers actually do care and are not just doing the job. The managers are all caregivers themselves and are able to pitch in during the inevitable times that a caregiver is unable to be there in time or needs to leave early for a family emergency.

    Nancy H_39

    5

    February 14, 2024

    I am a current client of this provider

    The agency has helped me with a number of home tasks, and provided companionship to make my life easier. I would recommend them because the people they send are very pleasant and helpful.

    Elizabeth O_6

    5

    February 9, 2024

    I am a current client of this provider

    They inquire about how things are going. I like that they do errands if I need them, and they are very helpful.

    Nick J

    5

    February 12, 2018

    I am a current client of this provider

    Home Helpers has made my life a lot easier in taking care of an elderly parent. The staff there is outstanding. Everyone I've worked with there is very kind, professional and experienced in taking care of the aged. I am very thankful that they exist.

    Linda V.J.

    5

    January 25, 2018

    I am a past client of this provider

    I was quite overwhelmed with caring for my disabled husband when I first called Home Helpers. The social worker at our local Council on Aging referred me to the company. The owner, Denise R, was so kind and gave us such helpful advice. For almost two years, I relied on Denise and her wonderful office staff and carefully selected care-givers to assist me in providing 24/7 care for my husband until he passed away. Home Helpers truly cares about their patients and their families. They are very reliable and immediately responsive to any issue that may arise. I highly recommend Denise and her company.

    Claudia Rose

    5

    December 22, 2017

    I am a past client of this provider

    How can I put into the words the gratitude and appreciation I have for the entire staff at Home Helpers? It is nearly impossible! Their caregivers became an important part of our family as we all worked together as a team to take care of my 2 parents. Each parent had their own needs and, for 18 months, the caregivers successfully adapted to meet all the challenges of taking care of two elderly, frail, cognitively-impaired adults that wanted to continue to live in their home. The caregivers were professional, caring, warm, responsible, hard working, punctual and trustworthy. Each treated my parents as if my parents were part of their family. The office staff was always available for me to ask questions as well as flexible to meet the needs of my parents. There were many days when Denise, the owner, went to my parents' home to help with a situation such as setting up a monitoring system or even moving furniture. Her field supervisors were available and constantly checking in with the caregivers to make sure the caregivers had what they needed to take care of my parents. Over the past 18 months, my goal was to ensure that my parents were safe, happy, and healthy. This was accomplished due to the care from Home Helpers! I would highly recommend Home Helpers of Metrowest!!!

    Cathy R

    5

    December 18, 2017

    I am a current client of this provider

    Home Helpers has been helping me 5 days a week for nearly 3 years. My experience has been nothing but positive. I am very impressed with the experience of all the aides they have sent me. I do have my favorites. Nancy, Leslie and Pat always make me smile when I see they come in the door. All three of them are so loving and respectful to me. They make my days better. I would totally recommend this company to anyone who needs help with their daily living needs.

    Chuck Y

    5

    December 11, 2017

    I am a past client of this provider

    My Aunt was blessed by the companionship and kindness of all the Hope Helpers staff and even the CEO (Denise) and I am honored to be given the pleasure of writing this review.

    Marge S

    5

    December 11, 2017

    I am a current client of this provider

    Home helpers has been helping me care for my husband at home for over three years and I am very pleased with their service. The caregivers are so kind, gentle and skilled. The Office handles everyday business and emergency situations with equal aplomb. I couldn't be happier.

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    Services and Amenities of Home Helpers Home Care of Metro West in Wayland, Massachusetts

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Financing & Payment Options

    • Accepts Check Payments

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Personal Care Assistants

    Licensing & Inspections

    • Sex Offender Checks

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care
    • Memory Care

    Care Management Services

    • Residency Confirmation

    Additional Amenity Information

    • Range Of Services: Hospice support, Alzheimer's and Parkinson's care
    • Training Areas: Personalized training for each client
    • Payment Options: LTC Insurance, VA Benefits

    About Home Helpers Home Care of Metro West in Wayland, Massachusetts

    Home Helpers Home Care of Metro West is a Senior Care provider in Wayland, Massachusetts that offers residents Home Care services. Contact Home Helpers Home Care of Metro West for more details on services and rates.

    Map of Home Helpers Home Care of Metro West

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