Visiting Angels Home Care Newton/Canton Newton, MA

Anonymous_7083

The caregivers do things for me that I cannot do. The caregiver has been responsive. The communication with them has been excellent.

Provider Response

Joseph M_14

I can depend on them. They are very reliable.

Provider Response

Karen L_41

Having the same person come each time is very helpful for my mother. I like how we communicate.

Provider Response

Rossana S

They too care of her and allowed me to have time for myself. I like the way they go out of their way to please.

Provider Response

Ismail J

They have been reliable. They are efficient.

Provider Response

Steve A_7

The agency could have gotten me people of Fridays, Saturdays and Sunday nights. I have liked that most of the aides were confident, caring, and professional.

Provider Response

Lorraine W_7

I'm very incapacitated so their services help me a lot. I like that my particular caregiver is very helpful, knowledgeable, and is always there when I need her.

Provider Response

Anonymous_1708514636

Things that need to get done, are getting done. The angel is very willing to jump in with my mother whether it is some light housekeeping. I like that they were responsive and the first angel wasn't a good fit but they set us up with another angel that seems to be a good fit so far.

Provider Response

Michael W_41

The services are helping my mother out a lot. There is good communication through text or phone calls.

Provider Response

Sallie C

They assisted with the hands-on caregiving needs and it allowed me to get more sleep. I liked their quick response and their wonderfully well-trained caregivers.

Philip S_6

They're very good. They can only do so much to somebody who is an invalid but they're very good. They have had a positive impact because they interact as much as possible with the client. They're pleasant people to be around. I like that they're reliable, their people are good, and they communicate well. Their people are qualified, caring, and do a good job. The organization does a good job of communicating if there are changes necessary and they will usually find alternate coverage. They're easy to do business with and they're nice people.

Laura B_36

My caregiver had a positive impact because she was cheerful. Anything I asked her to do, she would do. I liked that my caregiver did what I needed her to do.

Robert "Bob" P_2

It keeps my wife sane, and they do a great job, and they help me out. They are dependable, and they show up, they are friendly and they are helpful.

Maureen B_3

I like that they come and help me with showering and cooking for me. I like to have the same caregivers come, they usually do, but sometimes they don't.

Gordon and Natalie K

They do the work so that I don't have to do it, like the laundry. They are always available and come on time. They do what I want them to do.

Ann C_27

I couldn't survive without their services. They are attentive and punctual.

Pamela F_10

He is not leveraging them as much as he could or should. They are willing to adjust to him. They are good at reaching out and are receptive to different means of communication.

Maria S_29

My mother enjoyed not being left alone. I liked the personal touch where they met with my mother and me.

Sheila M_13

Visiting Angels were there overnight. When he got up and was trying to move and she was there. They were available on a moment's notice.

Rabbi J

She's very ill so whatever they do she's never more than average. There's only so much they do. They send people out who are attentive to my wife. And the person we had before wasn't good but they got rid of them quickly.

Deborah M_10

I don't have to worry about my client anymore, and they keep me updated. The caregivers have sent my husband, and we have used the services for over 2 years we are able to call in if there are any issues, and they fit it for us. They sent us two caregivers, and we have them over 3 years again.

Shirley W_5

It allows me to stay in my home. They're very dependable.

Adrienne J_1

We only had them for a short time and it wasn't to improve his quality of life, but it was very helpful. They were fabulous. I liked that the caregivers were very kind and caring.

Joseph R_18

The service that they provide makes life easier. I like their attention to detail.

Barbara H_43

Without a provider, he would not have been able to get a shower because I would not have been able to manage him safely. It made a world of a difference for him to be able to have that service. I liked the responsiveness. Anytime I called I was always able to talk to the person who set everything up for me. If there was ever a disruption everything just kind of fell into place.

Sarah C_2

The caregivers being there so he can stay home has made the experience positive. I like that there's a group set that is always there with Thomas and they're not switching every week.

Hortensia H

They were willing to stay with my mom when I went away. They were willing to meet scheduling needs.

Jackie E_3

They have helped the most with keeping him mentally and physically active. I like the professional staff.

John H_49

They help me with things like walking safely. They help me with exercise. I like that they are very helpful when I need them.

Edith B_2

They have helped the most with providing coverage. If the caregiver doesn't want to come, they send someone else. I like that they always have someone here.

Chris C_16

They have helped the most with helping him around the house. I like that they always come around, and Bob likes them.

Scott S_12

If they had access to a broader talent pool, it would make it possible to have complete coverage. I was not there during the times the caregivers were there so I am not sure what they did all day. The people who run it are great, but there is a shortage of talent.

Kristy E

They have allowed me to have time for myself. I like that they are caring and considerate.

Anonymous_6340

The caregivers have helped the most with protecting the safety of my spouse. I like that they're prompt, kind, proficient, and capable.

David H_37

They are always responsive to our needs and any changes we need. I like that they are responsive to changes and they understand our situation.

Richard D_16

They are always on time. They fill in their time frames very well. We've had nothing but good experiences with them for years.

Elizabeth B_19

They could improve the quality of caregivers. The quality of the caregivers could be improved.

Anonymous_3559

They make sure my father takes his medicine. They are pretty reliable.

Rita B_11

They have helped the most by giving me all the help I need efficiently. I like their depth of caring.

Talia S_2

The caregivers from the agency have been great so far. The agency has been very good at communicating with me.

Hubert J

They have been very responsive to what my wife and I need. I like that they are reliable.

Mary-Ellen O

It made my life easier. I was able to do things without having to worry about my mother. The women who came were very good at taking care of my mother. They took care of her emotionally and physically.

Florence S_4

They've made the experience positive by making it so I can work and don't have to stay with my mother all the time. They could improve my recommendation by having a wider range and accessibility of caregivers.

Vincent M

The woman did a great job finding me a person every day to provide care when it was difficult to do so. They had a really nice person that helped out and I wrote a letter to the agency to let them know.

Katie B_2

John is just getting used to the caregiver right now. I like the caregiver that we have, they are very sweet.

Rachael I

They provide care for my dad when we are not home and I know he is going to be safe with them. We have our own case manager who deals with our situation and Visiting Angels are quick to get us help for days we typically do not have service.

Claire S_6

Without them I would not have slept at night. I like that they are responsive to me.

Anonymous_5198

He is dedicated and is helpful. I am so new to this. We have been through so many changes in a short period of time.

Robert M_54

They helped provide support which allowed me to go and work. I liked how they were attentive and their ability to find people to come in.

Rose G_2

The agency helps me get caregivers when other agencies didn't even call back. They responded very fast. They are professional and reliable and they meet my needs.

Heidi S_7

I work and can't take care of my mom during day, so their services let me to continue with my life. They are very professional and diligent about following up on care.

Sue D_9

The take care of my mom and help my mom. They were there when I called them with questions. They are accessible, and caring.

Virginia R_9

The fact they were able to come in and fill in for other caregivers with no issues. My grandmother was never able to be alone and they would do everything like could to ensure that someone was there for her at all times. I have already recommended them. They listened to exactly the type of care that we needed and they were experienced enough to know what type of questions to ask to get us the right caregiver.

Anonymous_5039

They sent over well trained staff for the personalized care of my mother. Their caregivers give quality care.

Robyn A_1

They were extremely helpful, she was not mobile. I needed assistance with her often. They came when I needed them, they were always there for me when I needed them. I like everything, they were wonderful. It's a wonderful agency. They were very caring and nice ladies.

Sharon H_22

They help her with everything. They help transfer her. The caregivers are good.

James S_33

The prior people who came over knew when to take him to get a hair cut. They knew when to trim his nails. It doesn't have much impact, but that's my father's fault and not theirs. The people they have now are very nice, but I don't think they're doing what the people they used to have did, in terms of the cleaning and physical care.

Anonymous_1941

I can't lift her and that's made easier for me. I like that if someone calls in we get a replacement.

Florence S_6

They really helped me by having someone there in the house when I needed them so that I could focus on recovering from surgery. I like that they had really compassionate caregivers.

Jeff K_3

They did what they were told to do, but that was it. Without any direction, the person would just sit there and do nothing. Everything had to be explained and there wasn't much motivation.

Anonymous_4962

The last agency that I had was the worst but this one is very helpful for me.

Caroline E_1

They give her total care in the bedroom, bathroom, and her meals. The caregivers are very prompt and treat my mother very well.

Fr B

They could do more light housekeeping. For them, I also feel that navigating through the family dynamics can be challenging sometimes. They could do better with their light housekeeping.

Anonymous_3547

The services have enabled her to stay in her home. I would recommend them because the service has been excellent on every level.

Heather B_6

Some of the caregivers were great and others were very lazy. Some of the people that the company sent weren't a good match for my mother.

Paul G_19

They have been consistent. I like the quality of the people they send.

Mary "_5

They have helped Bonnie the most by fulfilling what they said that they would do. I would tell a friend that they are responsible people.

Lou-Ann S

It was exceptional. The aide did amazing around the holidays. They got us an aide that provided care. They provided a high-quality care provider. They seem to be very cooperative and compassionate. They were the most professional. They gave us a chance to interview the aide.

Maria D_9

They were there for the client. I knew she was being taken care of. I liked that they were very personable.

Margaret P_7

We have them there to provide companionship, that is going well. The service has been fine, but sometimes it is hard to get people to cover the night shift consistently.

Sylvia A_3

I feel like they are reliable if you need additional help. I like that they sent me a great caregiver.

Venetia M

They were dependable, on time, knew what they were doing, and showed us what we could do when they were not there. The manager was very personable and the aides were very friendly and caring. They were very considerate and took good care for my brother.

Martella "Marti" W

It would be nice if they could move things around that I cannot move by myself. I would like some more light housekeeping. They take the trash out but that is it. They are trustworthy, sensitive, efficient, and caring.

Anonymous_4383

They help him to move and walk. I don't know if I would recommend them because we've had some problems lately.

Danielle D_1

They've been there consistently and have given him the same caregiver. I like that it's really easy to schedule and find replacements if a caregiver can't come.

Roberta T_2

I have to call them to fix certain things. Elizabeth did an excellent job to help us with our schedules.

Elizabeth K_8

They help pick up the slack and take care of my mom. They have helped my mother and my dad. They provide great care for them. They all provide more than what has been promised.

John S_72

They allow my mom to continue to live at home. The quality of the caregivers are great.

Elizabeth B_12

The person that came was very nice and kind. I think talking to the client and not being on the phone or computer during the visit. I would rather have someone to talk to.

Nicholas S_1

They have provided a steady reliable presence to work with my mother. It is hard for them to find someone to fill in shifts. We had to go to another agency to get the weekend shifts filled.

Anonymous_3434

She basically sleeps all day so there is nothing that she can do on her own. They make sure she is safe. They have been very receptive to problems and needs pertaining to my mom.

Thomas R_9

They could have shown up and been consistent. I have asked for consistency, and they don't care if they are not providing someone for very long. I am firing them right now because the administration doesn't tell me until last minute if there are changes.

Gowins, D

They have been consistent in their moods and engaging her. The caregiver that we have had, and the one that we have left, have all been lovely and capable people. Whenever there is a problem with scheduling, they solve it a lot quicker than other agencies.

Adam G

It is making my life easier because I don't have to be there all the time. The manager has been very responsive and has been flexible with helping us plan our needs.

Joan T_5

They help me the most by doing the laundry for me because I can not go downstairs where the laundry room is. I like the person that I have who comes to my house to help me.

Elaine M_3

I have a broken ankle and can't go up and down my stairs so she takes care of all the cleaning and things I can't do for myself. I like that they help me with everything I need help with.

James G_10

We've had the same caregiver which has built a strong relationship with my mother. They're very professional and responsive.

Al S_1

They help us out with bathing. I like them because of their convenience and warmth.

Andrew P_3

They provide companionship and they understand what she needs. I have had a long experience with them and they are quite reliable and they show up on time and the organization is very well run.

Nancy S_21

The reliability of the gal we have coming four days a week is helpful, she is always there and on time. I like their response, reliability, and quality of care they provide, and they provide for needs sooner rather than later.

Maureen L_1

I can get out of the house and not worry about him. I know that he is safe. I feel like it gives me freedom to go shopping. They are polite. I tried some other places and they didn't show up. I like how the business is run.

Louise C_4

They allow me the freedom to leave. I have no experience with anyone else so they are all I know.

Anonymous_3439

I'm just there for support and I try to show them where things are. The lady is very willing. We've been with them for quite some time and like them very much. They have been very helpful in getting people to us.

John J_14

She does a very good job for us and does things the way I like them done. We are very pleased at this time. My wife has a problem with her hands and has trouble walking and she helps with what she can. They will do anything that we ask them to do.

Connie M_5

They allowed me to go out with the knowledge that my husband would be taken care of. The caregiver chosen for us was great. One thing I asked of them was to change the times and they were willing to that.

Suzy D

They are taking the stress out and helping me out. I am living here with my mother. They come in and help me out. We have been with Visiting Angels over a year, any issues we had were addressed.

William and Jean D

We are getting good service from them. We are looking into an exercise facility right now. We have enjoyed working with them.

Elaine O_4

Their presence gives my family peace of mind when they are not here. They may need to know more in advance about the intellectual capacity of the clients they are serving.

Cecilia V

Today the lady came over for four hours. We were able to go to brunch, and I got some time to myself. I really like the woman Elizabeth who coordinates with me. She understands our needs. They were flexible. Elizabeth got what we needed right away.

Charlene S_3

They've taken excellent care of me. They're reliable and very skilled.

Roy B_3

I like the nice relationship between the angel and my sister. They should maintain the schedule without frequent changes.

Geraldine P_2

She does everything for me, such as food shopping, paying bills, and things around my house. She is very conscientious, always on time, and does nice things for me.

Jennifer P_2

My dad seems pretty happy under the circumstances. It has made it a lot easier on his children's lives. I get phone calls if there are any changes. It has been easy and organized.

Michael H_11

They prepare her meals. The training of the staff is great.

Edmund P

They have been very, very helpful for me. They have been helpful with my husband. Their follow up is good, they provide good explanations when they tell me what is going to happen, they stay in touch with me, and they offer to change things.

Catherine M_9

One of our caregivers was attacked by a dog in our neighborhood, so I got a call from the agency. Everyone was informed. They have well-trained caregivers and a fairly consistent standard of care. Also, I've been very happy with our case manager because they're extremely helpful and calm.

Anonymous_2912

As long as they do their job, it helps my loved one. We have one who doesn't do things unless I ask them. We have different people who come, and they are not all the same. The one we have right now does get along and talks, but not everybody is perfect.

Madeline H

They could make my life easier by getting people for three to four hours. I can't give them a set date because of my lifestyle. I like that they have been very helpful in setting me up for caregivers.

Nora V

I have no complaints about them. They help my husband while I am away from the home. The women that comes is nice, comes on time, and does all I ask.

Paul P_1

It has been positive because it's given me a little more freedom. I like that they are very responsive.

Paula L_5

I like how they make sure my mother's needs are met. They see that she showers safely. I like how their employees are well-trained and have good experience.

Donna G_5

The caregiver that she has had has been amazing. She could not be there without them. We have had some issues with a provider they had. They could not have been more helpful in resolving the problem that we had.

Ken A_1

It allows me to do things that I couldn't otherwise do because I would have to be the caregiver. In a couple of cases, the caregivers are not very punctual. Punctuality could be something they could emphasize.

Anonymous_2482

We have one person coming to read with my husband. They are good people, and they are good about getting reliable caregivers for you.

Anneke S

I only have them one day a week for three hours. They do the shopping and unpack it, then go home. Sometimes she helps me with my husband. They could do more on their own. I hate to ask them to do things. Everything is perfect. The ladies at the desk are very nice. The caregivers are a different story.

Marie P_7

My husband has ALS. I need to be able to depend on the services. I have two mornings that are not filled, and that is a problem. They have some really professional girls that come, but some of them are not dependable.

Jay M_4

The people are great. They really understand the unique needs of my dad. He has Alzheimer's. They have skills in taking care of different situations. They have great people. The case manager is terrific. The person they picked to care for my father is professional. They go above and beyond.

Herbert F

The agency could improve on the follow up.

Barbara N_8

They shouldn't make me follow up on their workers. They could check up on the workers.

Joann G_2

The safety issue is huge. The exercise is good because she gets to get up and go outside. The company is also helpful. They are very communicative. If there is a problem, they call me right away. They don't let things slip. The caregiver is really kind and patient. My aunt trusts her and has established a lovely relationship with her.

Barney H

They do care taking so I worry less about being here all the time. I like that they're friendly.

Walter B_2

My father's daily life has improved. They have sent qualified people to help out with the day to day aspects. The people they have are wonderful, warm, welcoming, and competent. I would want more back up on days that people are sick or can't make it.

John B_29

They don't have a lot of communication about the care. People just come and don't have much supervision. I am reasonably satisfied with what they are doing.

Sharon Z_1

It makes it possible for him to continue to live in his apartment. If he didn't have caregivers, he wouldn't be able to live there. The caregivers are very good. Elizabeth is amazing. She is very responsive to any concerns and works to rectify them immediately. If somebody has another responsibility, they find somebody else to come. If for some reason a caregiver doesn't work out, they find somebody else.

Paul O_1

It stabilizes me so I don't fall. It's very thoughtful and reliable.

Lisa F_3

They keep her company and keep her hygiene good. They have excellent people and a case manager.

Emily Z

They've extended her life. She would not have lived as long without the kind of care she's getting and the kind of stimulation. They interact with her, and they keep her engaged personally, one-on-one. I like the caregivers. The two that I have for my client right now are superb, and they are more superb than other ones that I thought were very good.

Dean W_1

They got her a really good match. She has a compatible caregiver. They could report back to me about how my loved one is doing other than saying they're okay.

Talia S

They have helped the most by taking care of my loved one so I can go to work. The quality of the aides and case manager is good.

Laurie_2

They have been good so far. They spend a lot of time getting to know us and matching the caregiver well.

John H_6

The services are extremely helpful. They have helped me with my physical support. They are there when I need the help. The people that I have settled on are very good. The direction is good from the top.

Ellen G_6

They are helping my mother transition from a wheelchair to a walker. There are two women, and they are both lovely.

Gerald G_3

They help the most by being efficient and doing their work. My caregiver is very efficient, and I have no complaints.

Fred B_5

They are only here once a week. My angel is doing everything well. I have no complaints with them.