Home Instead - Montgomery County

MBFF

The Staff is very, very helpful assessing the patient and offering advice. The staff in the field are super, arriving on time, exhibiting concern and care for the patient and willingness to talk with family. The agency alerts me to any changes with caregivers timing and problems so that we can address them together. We are very pleased with the services of Home Instea.

MiraM

Very happy with the care, flexibility and reliability of Home Instead. We needed help with my Mom on very short notice and Home Instead was completely easy to work with and gave us peace of mind. Many of the caregivers are truly kind and special people. We feel very lucky to have had this service especially during the pandemic because we wouldn’t have been able to see our Mom if she was in rehab.

Provider Response

Ruth

We had wonderful experience with Home Instead. James really was great with my husband.

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Rosemary

Having hired caregivers from elsewhere, I can speak from experience. Home Instead delivers on their promises, providing considerate, empathetic, caring professionals to assist the client and the family of the person receiving care. We can recommend Home Instead highly without reservation.

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Eileen

Fantastic! I would like to add 5 more stars.

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D. Layne

I have been with this service for five years and I am very satisfied with them. The caretaker that helps with my wife is outstanding.

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Dahl Family

They provide caregiving in my mom's memory care facility, keeping an extra eye on her as well as continuity of a familiar face. We have very good communication with both the office and the caregiver. Very prompt and caring responses to our questions and concerns.

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Joan

Caregiver is super smart. She also does exercises with me.

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Thomas

Reliable, responsive. Caregivers are so kind and very willing to help.

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Tom

Help with travel to PT and doctor and optical; well done. Help with meals using my direction. Yvonne is the best. All are proactive in knowing what needs to be done.

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Estelle

Very satisfied with my 3 helpers.

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Donald

Excellent caregivers. Both outstanding. No complaints. Very prompt.

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Carl

Thank you! Everything is wonderful!

EllenGC

I am a senior, but did not need any home assistance until two months ago, when a received a diagnosis of advanced cancer and began chemotherapy treatments. My husband also has a disability, meaning that both of us really need assistance. We called Home Instead, who sent a representative to our home to interview us about the kinds of assistance that were most important to us. The first companion care aide they sent us was a perfect fit - willing and able to do the tasks we needed, conscientious, reliable, and very good-natured. When we go out on errands, she is always more careful than I about making sure I am safe. When we go grocery shopping, I drive a cart, and she makes sure the coast is clear before I leave an aisle. It is a pleasure to have her with us.

Allen P Hayes

He's always prompt, on time. He is a dependable friend. I trust his honesty. Now we occasionally even disagree---with no rancor at all. I have frequently said, believing this, that he adds 1-2 years to my life.

Bibelot

We have been working with Home Instead for just under a year. President Patty and Client Services Manager Diana M. have been considerate and caring advocates for our parents. Caregiver Marguerite is punctual, kind and empathetic in her relations with my parents as well as proactive and efficient when it comes to executing tasks such as cleaning, cooking and other household duties.

Sara2

Working with Home Instead has been a pleasure and a blessing! Jan and the other staff members have been courteous, knowledgeable, and amazing!

HildaW

The service provides an assistant for limited caregiving, clean up and transportation for appointments and companion care. The staff is always professional and on time. The staff is engaging and wonderful to work with everytime. The staff is responsive and helpful.

Regine Boucard

I have total confidence in HomeInstead, Montgomery County, Maryland.

Abraham

I would give the caregivers 6 stars!

Mathleen

Pauline is wonderful. She is attentive, amiable, responsive, and professional. Also Pauline is punctual. Always on time.

Power

Very satisfied. Helpers are great.

-Ruth

Caregivers are great. Prompt, polite, responsive. They show initiative and common sense.

Estella

All the caregivers have been very good. Very happy with services.

Heather

Home Instead is reliable and professional. Both of our caregivers are warm and caring and incredibly helpful.

Richard

They meet my needs; that's a 5. They are always here on time, courteous, take care of me very well, and listen to what my wife tells them to do.

Angella

Excellent service, professionalism, well prepared for visits, exudes feeling of "I'm in good hands" with choice of health care helpers. Appreciate oversight of activity of helpers and check-up on my condition.

Sara

I am very satisfied with the service. My caregiver and I get along very well.

J-W

I could not have been more pleased with Home Instead. From the first phone call, to their reps coming out for the assessment, to the last day I needed them, I was so impressed with their professionalism, kindness, skill, service, and care. Not only did I enjoy each caregiver, but they also showed a genuine interest in me, making it very nice to have each one in my home. I am truly grateful for that. The reps who performed the assessments were also lovely and sincere. They fully explained the process, and I was very comfortable and felt well informed. When we needed to communicate with the main office regarding scheduling and other details, it was always pleasant and efficient. I have only good things to say about Home Instead — they are a well-run company that provides competent caregiving with peace of mind to their customers. Very appreciative!

mombetsy

We are very satisfied with the service. Our only complaint is that we aren’t allowed to have the same aide back if we go away for more than a month unless we pay for all the time we are gone. If the aide is available, we should be able to have him/her back. It really messes up the routine that’s been established, and the whole thing has to start over.

Allison

Our caregiver, Mercy, is a godsend. She is kind, reliable, hardworking, and a creative problem solver. We feel so fortunate to have her in our lives. She has made a very challenging life situation much more bearable, knowing my dad is safe and happy when he's with her. Home Instead has been professional, helpful and easy to schedule with. My family is very grateful.

Anonymous

Our "caregiver" is the perfect person for us. Although we haven't known each other that long, we feel we have a friend in her. She cares. She really has a knack for getting my husband to engage. That is very important. She is helping me with getting to weekly shopping. More importantly, helping my husband connect.

Help2017

Home Instead -Montgomery County is highly professional, consistently great service and responsive. These are qualities that are most important when it comes to caring for a elderly family member.

Jane L.

Sheila is a great caregiver-responsive, caring, organized, and just the right person for me.

F.D.

My caregiver is very courteous, helpful and responsible.

bea masters

I am a current client of Home Instead Senior Care. I have been with this company for over 5 years. The caregivers at Home Instead Senior Care are helpful, friendly, compassionate and extremely professional. I have had probably 20 or so different caregivers due to my health needs. All of them have been ready to work and always were friendly. The office staff has been very accommodating , helpful and friendly to me always. The peace of mind that I know my Home Instead Senior Care will always make sure that all is well and my caregiver is the right fit for me. They are 10 stars plus! I highly recommend Home Instead Senior Care to anyone who needs this type of care. It has help me over the years. With no hesitation, I fully recommend Home Instead Senior Care. I had tried other providers, none of them come close to Home Instead Senior Care and what they offer.

v-lawton

My caregiver is kind, smart, willing to help with anything and is a good companion. She does a great job.

Jbstedman

Home Instead has provided my father with caring and competent companion care for several years. The personnel at the Home Instead office have been professional and very responsive to our needs.

TomR

We've used Home Instead for almost two years, and found all the care-givers, as well as the office staff, to be very reliable, caring, flexible, and professional. I wouldn't hesitate to recommend them.

Caring6543

Our HomeInstead caregiver was very caring and responsible. Our father developed a close rapport with her, and enjoyed her company. We had a good experience with our HomeInstead caregiver and would recommend the company.

Mary in Silver Spring

We have been using Home Instead for over a year and have been very happy with the professional, dependable and caring staff.

HCox

Michael is great. My Dad really enjoys his company. And he is proactive and responsible. Feeling grateful for his help.

Frank & Rita

My caregiver is hardworking, responsive, very pleasant and cheerful. We are very satisfied with the service.

Trudy Spahn

I love my caregiver. She is consistently pleasant, anticipates my needs and dependable. She is very helpful in many ways. She is also fastidious and punctual. She has made it possible for me to remain at home.

DAB470174

My caregiver is a natural caregiver. She's a self-starter, knows what to do, and has a great personality.

Dominic B

My caregiver is outstanding. She is professional, courteous, and very skilled. I am very pleased.

C. Gowers

Even my friends say my caregiver is great. Some of them have aides from other companies but they are not as good as Home Instead.

Milton263544

Happy with service! All caregivers I've had have been excellent!

Miriam GilbertZIJDV

Completely happy with my aide Dawn. Always willing to help and please with the assigned duties.

Paul GiguereTOFWH

I could converse with my caregiver without worrying. I wait for her to arrive to do certain things and she's able to help me.

Cecila Carroll

They provide very caring and compassionate caregivers. Under going growing pains in the last several months. An increase in a need for qualified caregivers, have been short handed on occasions.

Sally P.1

My caregiver is industrious, cheerful and polite when making instructions. Her suggestions are intelligent and presented in a helpful way.

Ralph C.1

Nothing but the best for the caregiver. Very dependable, became a very good friend.

Cleo H

Very helpful. I don’t know how I would be making without her.

Julie S.

Phyllis is a great match for me. We're like old friends, and I enjoy her company.

Eloise Korbella

Very satisfied and would recommend highly Home Instead.

Sandra A. Smith

I am satisfied with Home Instead's services. I have someone come 2 days a week.

Miriam F.

Juvy is my companion from Home Instead and we have a wonderful time.

Gloria39

They always do what they are asked to do. Helpful.

Bernice5

Lucy is a reliable person who comes every weekday and is very trustworthy.

Hanna3

I like Home Instead very much because of the two people that I've had taking care of me.

Betty103476850

I find the service satisfactory, and my caregiver is excellent!

Candace5

Home Instead has recruited excellent caregivers for our dementia-ridden mother.

Joseph31

Michael makes me feel like he's part of the family instead of someone from outside. Michael is not "detached" but connected with me and my family. I've had other services that weren't like this company.

John100686050

Everything is working fine. My caregiver was as good as can be expected.

Caring1006827

Very dependable & prompt. She takes me shopping and to medical appointments.

Caring1006826

Service has been attentive to clients as needed.

Annie F

Pleased with Cierra, the caregiver. She helps me a lot and is very helpful. Cierra is very punctual and dependable.

Evelyn L

I have been extremely pleased with the care, consideration, and help given to me by my caregiver.

Edward F1

Everyone has been great!

Mary97060750

Home Instead is a talented group!

Penny8

Home Instead has provided great caregivers for my 87 years old father. I get questions answered promptly everytime by Becky. I have met Chris. He is very helpful and seems to run a great business well.

Angie9

Sharilyn is a wonderful helper to me. She is very cooperative and sweet at the same time. She is a lovely lady!

Dorothy45

My caregiver provides dependable service and is on time. My caregiver is pleasant and nice to talk to during our time together. We enjoy looking at nature from my back porch.

Inez1

I am very pleased with their service. I really am more than satisfied with my health aide Bessie.

Edward16

I have no complaints. Caregiver is always punctual and smiling.

Lucille1

The caregiver is nice to have around. I am very satisfied!

Jean44

I started with Home Instead, reluctantly, because my children thought it would be good for me. Now, I see that it was God's providence that brought us together because my companion and I have become the best of friends.

Jonathan2

It was easy to apply for sevices. They were very quick to provide services.

Marcy2

They are very reliable and personable. Helps me a lot!

Jean42

We get along fine- though sometimes I think the caregiver is sticking too much to her rules especially running dishwashes. She says 1x week is the rule- When I say only a few dishes, cut leg (which she handwashes on her 3 mornings a week) means too much. Muriel is great walking me to groceries and around the block for exercise.

Audrey12

Caregivers have been good. One in particular was great. Office staff had improved in their communication.

Lydia6

I am very satisfied

Liz20

Kelly has been a great companion, very personable and helpful. We are totally pleased with this relationship! He goes above and beyond and he's a pleasure to be around

Joan G.

I love having good help. I never have to ask for anything. My caregiver is always there. Your service has been good.

Bea4

I am very pleased with the care I am receiving from your representatives. I enjoy their company and professional activities.

Paula19

Karen and Carol have both done a great job.

Caring82029150

Kelly is extremely personable and a lof of fun to talk to. He's very helpful around the house. He does my dad's laundry and changes his sheets. He always makes him a healthy lunch and even takes the dog out for a walk several times a day. We're very much enjoying Kelly. He's a great guy and a lot of help.

Phyllis21

My caregivers are perfect. Everything is taken care of.

LE

As a client my contacts with Home Instead have been favorable. I received a prompt and satisfactory resolution of my questions. I would be glad to recommend Home Instead Senior Care to all who inquire.

Leslie22

Home Instead of Silverspring MD provided more than care. They truly took our parent's situation personally like their slogan says. Not only was every caregiver a delight to our parents, but the staff took our situation as personally as they might for their own family members. They were willing to spend unlimited time with us. We received as much care as our parents did!

John78276850

The caregiver is marvelous. She anticipates when things need to be done and does them. I could not ask for better service. She is also a good cook.

Caring1569

I found them to be the greatest, kindest and understanding people I have ever met. Providing good care is what they do best.

Caring8145

I am very pleased about every aspect of my care. France anticipated my every need. She is an excellent cook and is trying had to encourage me to eat more. She knows how to shop fo me and is a good companion. She always dresses nice and I can go anywhere with her proudly. My family likes Frances and when she saw my son, Taylor thanked her for her good care of me.

Caring6674

Home Instead was recommended by a friend. They did a verification, they provided a caregiver to be companion care for a couple of months. The caregiver was just great. But the cost is more than necessary.