Home Instead - Easton, MD
8626 Brooks Dr, Easton, MD 21601
(800) 558-0653
Verified Partner
4.8
(18 reviews)
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Reviews of Home Instead - Easton, MD in Easton, Maryland
4.8
(18 reviews)
Andrew
5
|
August 22, 2024
Jane and the team of caregivers provided excellent service and care for a family member with Alzheimer's disease. We required a caregiver over night from 8 pm to 8 am, seven days a week. The Home Instead team worked well with our privately hired daytime caregivers and their accounting office seamlessly handled invoices to family member's Long Term Care policy insurance company. Corrinne was especially great. Home Instead, as a supplement to private care, enabled my family member to remain in her home, including through hospice care. Home Instead provided services for three years. In that time there were less than handful of scheduling issues. Overall, I was very pleased and I can recommend the Home Instead Easton office without reservation.
Provider Response
Victoria
5
|
April 26, 2024
Jane and her team were unbelievable. Called them last minute on a Saturday morning and she was able to get me a caregiver for Sunday! Bent over backwards, Beyond helpful quality outfit thank you! Their Customer portal is very good as well seeing the pictures and the comments and the notes from each caregiver really really like that feature.
Cindy
5
|
April 2, 2024
I have used three different home care agencies over the past seven years. Home Instead is the only one that has consistently been able to provide extra or unscheduled caregivers as well as coverage for caregivers who need to call out sick. The caregivers have done whatever I needed - from helping with birthday cakes and Christmas cookies to helping with recycling, unexpected visitors, and gardening. And when we don't have anything to do it's Scrabble and jigsaw puzzles.
Tina
4
|
December 27, 2023
Part-time in-home care and transportation for my father-in-law while he was being treated for brain cancer. Jane was a pleasure to work with. She was flexible and helpful in working through the issues.
EHTR
5
|
November 6, 2023
We used Home Instead for a few months for my father in law. The customer service was outstanding. They were very quick to respond and get help into place and throughout our time using them they were EXTREMELY flexible. Jane was very responsive and very responsive. Would definitely recommend them and use them again.
Harris Family
5
|
September 13, 2023
Home Instead cared for Pat, a wife, sister, mother and friend to so many. They started 3 months before her passing and they were a blessing to us all. They bathed, dressed and fed her and attended to her every needs. They became like family to all of us. Having Home Instead allowed us to be a husband, children, sisters, and family members instead of caregivers. We will be forever grateful!
S Hiner
5
|
November 7, 2022
I was so thankful to have found Home Instead as a recommendation from a friend. The management was super helpful and able to accommodate our needs quickly. The caretakers were wonderful and provided my dad with all the support he needed. It gave me such peace of mind knowing that he was truly cared for. These are dedicated professionals that take great pride in their work and do their best to help others. Great company with great staff!
CDZ
5
|
September 6, 2022
We’re so grateful for the Home Instead team here in Easton MD. My mother, 96, had a bad fall and was hospitalized for a month. What a comfort it was having Home Instead there from the start with kind, caring aides to help my mother get back on her feet once she returned home. The staff worked closely with us to fine tune her needs, and then as Mom became grew stronger and more capable, we were able to taper back the care. The communication throughout has been excellent including a great client portal. Mom is down to just one shift a week, but we know that should that ever change, Home Instead will be there for us.
Rob T.
5
|
June 22, 2022
Home Instead was one of the best, most professional service companies I’ve ever used. The quality of the entire company was simply incredible. Our first contact with Jane established our care needs and laid out next steps. We quickly got on a care schedule that met our unexpected, immediate need for in-home care. Every caregiver - everyone! - who came into our home was on time, professional, ready to work, and above all, compassionate and caring. The business office was prompt and accurate. We were able to easily modify the care schedule as our needs changed. The whole experience of working with Home Instead was just amazing. We are so grateful to have this company and these folks in our community.
Flynn C
5
|
May 3, 2022
We had caregivers from Home Instead for the last few years to help my Mom stay in her own home as her health and abilities declined. They were wonderful. They became like part of our family. We started with just one coming 4 hours a day on weekdays and we were able to adjust to 24 hour care as mom needed more help. The coordinator Jane was great at listening to our needs and checked in with us frequently to make sure we were satisfied or to see if we needed to make changes as mom's needs changed. They gave us consistency, professionalism, and genuinely warm and friendly people to care for Mom in her home. I would highly recommend the agency and their caregivers.
GRF
5
|
November 30, 2021
My sisters and I have been taking care of our elderly father for over six years. As time has passed, and our personal circumstances have changed, we have needed additional help. Home Instead has been a life saver. We’ve called on them throughout the past three years at different times and they are simply wonderful to work with. Our caregivers have been professional, as well as personable. My family is glad to have Home Instead as our supplemental helpers. We feel totally comfortable leaving our precious father in their care.
Matt Girard
5
|
September 8, 2021
We originally contacted Home Instead to assist my mother as she recovered from hip surgery in 2014. They stayed with my mom until just this past Spring when it was time to move her into a memory care residence. The care provided by Home Instead was exceptional with some of the companions turning into friends of my mom. In addition to the companionship and watchful eye, they administered medication, took my mom on errands, reported maintenance items on the house (we live out of state), and assuredly more. Never forget when I walked into her house last Fall completely unannounced and the Home Instead companion prepared the kitchen table for them to eat lunch - it looked so formal and nice - like they were having a tea party. The ownership/management was extremely responsive and great to work with. They knew my mom so well and provided unsolicited reports on areas of concern and other matters. Thank you Home Instead!!!
cmrolle
5
|
May 4, 2021
Jane and all of the folks at Home Instead were very helpful and responsive in our time of need. Sharon is truly a perfect fit. Everything went very smoothly in finding the right person for us.
gcd
5
|
December 8, 2020
personal care and breakfast. also friendship. has felt like visit from old friend, very caring person.
Dmill
5
|
July 29, 2020
Everyone has come in time. They basically sit with my husband
Elizabeth
5
|
March 6, 2019
Home Instead has been helping my parents for close to a decade. Each of my parents have had their own challenges but Home Instead has found caregivers to match their ever-changing needs. The caregivers have on numerous occasions gone above and beyond, which gives our family peace of mind when we are so far away. Home Instead has allowed my parents to age with dignity and help maximize their quality of life.
E.Walke
5
|
February 27, 2019
Home Instead has been helping my parents for almost a decade. Each of my parents has had their individual challenges but Home Instead has adapted to their ever-changing needs. When there have been serious events, Home Instead has gone the extra mile with caregivers extending shifts and providing full coverage until family members could arrive. This reliability gives our family great comfort.
Rebecca052862
4
|
April 11, 2017
Home Instead lacks flexibility, but otherwise, it was very good. Everything went well, but to put everything in a four-hour slot makes it a little difficult to do the things I need to do. Sometimes I need two hours, which is very difficult to find. We had two different caregivers: one was very polite and handled the whole situation very well, and the second one just wasn’t a good fit. The agency handled it very well after I told them why she wasn’t a good fit.
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Services and Amenities of Home Instead - Easton, MD in Easton, Maryland
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Easton, MD in Easton, Maryland
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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