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Home Instead - Easton, MD

8626 Brooks Dr, Easton, MD 21601

(800) 558-0653

Verified Partner

4.8

(18 reviews)

Offers Home Care

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Reviews of Home Instead - Easton, MD in Easton, Maryland

4.8

(18 reviews)

    Andrew

    5

    August 22, 2024

    I am a past client of this provider

    Jane and the team of caregivers provided excellent service and care for a family member with Alzheimer's disease. We required a caregiver over night from 8 pm to 8 am, seven days a week. The Home Instead team worked well with our privately hired daytime caregivers and their accounting office seamlessly handled invoices to family member's Long Term Care policy insurance company. Corrinne was especially great. Home Instead, as a supplement to private care, enabled my family member to remain in her home, including through hospice care. Home Instead provided services for three years. In that time there were less than handful of scheduling issues. Overall, I was very pleased and I can recommend the Home Instead Easton office without reservation.

    Provider Response

    Hi, Andy! We cannot thank you enough for your lovely review and will make sure we share your kind words with the entire team. It really does take a village and are we are truly honored you chose us to care for your Mom.

    Victoria

    5

    April 26, 2024

    I am a past client of this provider

    Jane and her team were unbelievable. Called them last minute on a Saturday morning and she was able to get me a caregiver for Sunday! Bent over backwards, Beyond helpful quality outfit thank you! Their Customer portal is very good as well seeing the pictures and the comments and the notes from each caregiver really really like that feature.

    Cindy

    5

    April 2, 2024

    I am a current client of this provider

    I have used three different home care agencies over the past seven years. Home Instead is the only one that has consistently been able to provide extra or unscheduled caregivers as well as coverage for caregivers who need to call out sick. The caregivers have done whatever I needed - from helping with birthday cakes and Christmas cookies to helping with recycling, unexpected visitors, and gardening. And when we don't have anything to do it's Scrabble and jigsaw puzzles.

    Tina

    4

    December 27, 2023

    I am a past client of this provider

    Part-time in-home care and transportation for my father-in-law while he was being treated for brain cancer. Jane was a pleasure to work with. She was flexible and helpful in working through the issues.

    EHTR

    5

    November 6, 2023

    I am a past client of this provider

    We used Home Instead for a few months for my father in law. The customer service was outstanding. They were very quick to respond and get help into place and throughout our time using them they were EXTREMELY flexible. Jane was very responsive and very responsive. Would definitely recommend them and use them again.

    Harris Family

    5

    September 13, 2023

    I am a past client of this provider

    Home Instead cared for Pat, a wife, sister, mother and friend to so many. They started 3 months before her passing and they were a blessing to us all. They bathed, dressed and fed her and attended to her every needs. They became like family to all of us. Having Home Instead allowed us to be a husband, children, sisters, and family members instead of caregivers. We will be forever grateful!

    S Hiner

    5

    November 7, 2022

    I am a past client of this provider

    I was so thankful to have found Home Instead as a recommendation from a friend. The management was super helpful and able to accommodate our needs quickly. The caretakers were wonderful and provided my dad with all the support he needed. It gave me such peace of mind knowing that he was truly cared for. These are dedicated professionals that take great pride in their work and do their best to help others. Great company with great staff!

    CDZ

    5

    September 6, 2022

    I am a current client of this provider

    We’re so grateful for the Home Instead team here in Easton MD. My mother, 96, had a bad fall and was hospitalized for a month. What a comfort it was having Home Instead there from the start with kind, caring aides to help my mother get back on her feet once she returned home. The staff worked closely with us to fine tune her needs, and then as Mom became grew stronger and more capable, we were able to taper back the care. The communication throughout has been excellent including a great client portal. Mom is down to just one shift a week, but we know that should that ever change, Home Instead will be there for us.

    Rob T.

    5

    June 22, 2022

    I am a past client of this provider

    Home Instead was one of the best, most professional service companies I’ve ever used. The quality of the entire company was simply incredible. Our first contact with Jane established our care needs and laid out next steps. We quickly got on a care schedule that met our unexpected, immediate need for in-home care. Every caregiver - everyone! - who came into our home was on time, professional, ready to work, and above all, compassionate and caring. The business office was prompt and accurate. We were able to easily modify the care schedule as our needs changed. The whole experience of working with Home Instead was just amazing. We are so grateful to have this company and these folks in our community.

    Flynn C

    5

    May 3, 2022

    I am a past client of this provider

    We had caregivers from Home Instead for the last few years to help my Mom stay in her own home as her health and abilities declined. They were wonderful. They became like part of our family. We started with just one coming 4 hours a day on weekdays and we were able to adjust to 24 hour care as mom needed more help. The coordinator Jane was great at listening to our needs and checked in with us frequently to make sure we were satisfied or to see if we needed to make changes as mom's needs changed. They gave us consistency, professionalism, and genuinely warm and friendly people to care for Mom in her home. I would highly recommend the agency and their caregivers.

    GRF

    5

    November 30, 2021

    I am a current client of this provider

    My sisters and I have been taking care of our elderly father for over six years. As time has passed, and our personal circumstances have changed, we have needed additional help. Home Instead has been a life saver. We’ve called on them throughout the past three years at different times and they are simply wonderful to work with. Our caregivers have been professional, as well as personable. My family is glad to have Home Instead as our supplemental helpers. We feel totally comfortable leaving our precious father in their care.

    Matt Girard

    5

    September 8, 2021

    I am a past client of this provider

    We originally contacted Home Instead to assist my mother as she recovered from hip surgery in 2014. They stayed with my mom until just this past Spring when it was time to move her into a memory care residence. The care provided by Home Instead was exceptional with some of the companions turning into friends of my mom. In addition to the companionship and watchful eye, they administered medication, took my mom on errands, reported maintenance items on the house (we live out of state), and assuredly more. Never forget when I walked into her house last Fall completely unannounced and the Home Instead companion prepared the kitchen table for them to eat lunch - it looked so formal and nice - like they were having a tea party. The ownership/management was extremely responsive and great to work with. They knew my mom so well and provided unsolicited reports on areas of concern and other matters. Thank you Home Instead!!!

    cmrolle

    5

    May 4, 2021

    I am a current client of this provider

    Jane and all of the folks at Home Instead were very helpful and responsive in our time of need. Sharon is truly a perfect fit. Everything went very smoothly in finding the right person for us.

    gcd

    5

    December 8, 2020

    I am a current client of this provider

    personal care and breakfast. also friendship. has felt like visit from old friend, very caring person.

    Dmill

    5

    July 29, 2020

    I am a current client of this provider

    Everyone has come in time. They basically sit with my husband

    Elizabeth

    5

    March 6, 2019

    I am a current client of this provider

    Home Instead has been helping my parents for close to a decade. Each of my parents have had their own challenges but Home Instead has found caregivers to match their ever-changing needs. The caregivers have on numerous occasions gone above and beyond, which gives our family peace of mind when we are so far away. Home Instead has allowed my parents to age with dignity and help maximize their quality of life.

    E.Walke

    5

    February 27, 2019

    I am a current client of this provider

    Home Instead has been helping my parents for almost a decade. Each of my parents has had their individual challenges but Home Instead has adapted to their ever-changing needs. When there have been serious events, Home Instead has gone the extra mile with caregivers extending shifts and providing full coverage until family members could arrive. This reliability gives our family great comfort.

    Rebecca052862

    4

    April 11, 2017

    I am a past client of this provider

    Home Instead lacks flexibility, but otherwise, it was very good. Everything went well, but to put everything in a four-hour slot makes it a little difficult to do the things I need to do. Sometimes I need two hours, which is very difficult to find. We had two different caregivers: one was very polite and handled the whole situation very well, and the second one just wasn’t a good fit. The agency handled it very well after I told them why she wasn’t a good fit.

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    Services and Amenities of Home Instead - Easton, MD in Easton, Maryland

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance

    Care Management Services

    • Residency Confirmation

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Staff Drug Screening

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Easton, MD in Easton, Maryland

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Easton, MD

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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