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Reviews of Right at Home Annapolis, MD in Annapolis, Maryland
I still want my husband to get more activities done, however, the VA has some restrictions.
The coordinator of activities is very good, and she is very communicative and on top of things.
Provider Response
Dear Conrad M_3,
We trust you are well.
Thank you for sharing your experience with us. We’re delighted to hear that our caregiver has been able to provide the support you need and that the activities are making a positive difference in your daily routine. It’s wonderful to know that your husband enjoys the wheelchair walks and that you have a dedicated caregiver who consistently delivers excellent care. We are committed to continuing to provide the best possible care and are here to assist in any way we can. Please don't hesitate to reach out if there's anything more we can do for you and your husband.
Warmest regards,
Right At Home Anne Arundel County
Anonymous_1718273855
4
|
January 27, 2025
I am a current client of this provider
When they are there, it makes it easier for me to get things done.
They are pretty consistent with being there. They don't show up on time. If something does go wrong, I get a call from the office.
Provider Response
Dear Anonymous_1718273855,
Thank you for sharing your experience with us. We’re glad to hear that our caregivers have been a helpful and consistent presence for you. However, we understand that timeliness is important, and we sincerely apologize for any delays you’ve experienced. Your feedback is valuable, and we’ll continue working to improve our scheduling to better meet your expectations.
If you ever have concerns or need further assistance, please don’t hesitate to reach out—we’re here to help!
Best regards,
Right at Home Anne Arundel County
Anonymous_1737628131
4
|
January 23, 2025
I am a current client of this provider
The agency makes life easier by sending someone over and giving me freedom.
Most of the people are very kind and nice.
Provider Response
Dear Anonymous_1737628131,
Thank you for your kind words! We’re so happy to hear that our care has made a positive difference in your life and given you the freedom you need. Our team takes great pride in providing compassionate and reliable support, and we truly appreciate your recognition of their kindness.
If there’s anything we can do to make your experience even better, please don’t hesitate to reach out. We’re always here for you!
Best regards,
Right at Home Anne Arundel County
Misty L
5
|
December 12, 2024
I am a current client of this provider
She always helps him put his shoes on.
I like that everyone is understanding and nice to my uncle.
Provider Response
Dear Misty L,
Thank you so much for your kind words! It warms our hearts to know that our team at Right at Home Anne Arundel County has been able to provide the care and compassion your uncle deserves. Being understanding and kind is a core part of what we do, and it’s wonderful to hear that this has made a difference for your family.
We’re also glad to know that the little things, like helping your uncle put on his shoes, are appreciated. These small acts of care are what help us ensure our clients feel supported and cared for.
If there’s ever anything more we can do to assist you or your uncle, please don’t hesitate to reach out. We’re here to help whenever you need us.
Warm regards,
Right at Home Anne Arundel County
Bill W_23
5
|
December 6, 2024
I am a current client of this provider
My father gets exactly the kind of care he needs right now, it's not too much at the moment, and that's perfect for us.
My favorite thing is that they're very responsive and professional.
Provider Response
Dear Bill W_23,
Thank you so much for your kind words! We're thrilled to hear that your father is receiving exactly the level of care he needs right now—it’s always our goal to provide personalized support that perfectly suits each client’s situation.
We’re especially glad to know that you’ve found our team to be responsive and professional. Feedback like yours motivates us to continue delivering the highest quality of care and service.
If there’s ever anything more we can do to support you and your father, please don’t hesitate to reach out. We're here for you every step of the way.
Warm regards,
Right At Home Anne Arundel County
Robyn K_1
5
|
November 14, 2024
I am a current client of this provider
The most helpful part is the freedom to be able to leave Mom in good care while I go out to do errands.
I love the caregiver and the willingness to match the caregiver to my mom.
Provider Response
Dear Robyn K_1,
Thank you so much for your thoughtful feedback! At Right At Home Anne Arundel County, we understand how important it is to have peace of mind while caring for a loved one, and we’re so glad to know that our services have given you the freedom to take care of errands, knowing your mom is in good hands.
It’s wonderful to hear that you love the caregiver and that the match has been such a good fit for your mom. Matching caregivers to clients is something we take great care in doing, and it’s rewarding to hear it has made a positive difference for your family.
If there’s ever anything more we can do to support you or your mom, please don’t hesitate to let us know. We’re always here for you!
Warm regards,
Right at Home Anne Arundel County
Richard V_12
4
|
November 14, 2024
I am a current client of this provider
I like that the agency responds appropriately.
I like that the aide is available to help when she is here.
Provider Response
Hello Richard V_12,
Thank you for your thoughtful review! We’re delighted to hear that you appreciate our responsiveness and the support provided by your aide. Ensuring reliable and compassionate care is our top priority, and it’s wonderful to know we’re meeting your expectations.
If there’s anything we can do to make your experience even better, please don’t hesitate to let us know. We’re here to help and always value your feedback.
Thank you for trusting Right At Home Anne Arundel County with your care needs!
Aaron E_1
4
|
November 8, 2024
I am a current client of this provider
Overall, it's what we need, but there's things we need improved.
There are occasional problems, but overall the service has been good..
Provider Response
Hello Aaron E_1,
Thank you for sharing your feedback with us! We’re glad to hear that our services are meeting your needs overall. At Right At Home Anne Arundel County, we strive to provide consistently excellent care, and your input helps us identify areas where we can improve.
We’d love to hear more about the specific aspects you feel could be enhanced so we can address them promptly. Please don’t hesitate to reach out or via email. Your satisfaction and trust mean a great deal to us, and we’re committed to making sure you have the best possible experience with our care services.
Thank you for choosing us to assist with your in-home care needs!
Penny W_3
5
|
October 16, 2024
I am a current client of this provider
They're not here very often and they're here for 2 to 4 hours a day a week. Hopefully, my mom will get used to them and increase them.
I like that they're easy to communicate with and the people who come are lovely.
Provider Response
Dear Penny W_3,
Thank you so much for sharing your experience with Right at Home Anne Arundel County! We’re delighted to hear that communication has been smooth and that you find our caregivers lovely. Building trust and familiarity can take time, and we’re here to support your mom in any way we can as she adjusts to having us there.
If you or your mom have any questions or specific needs, please don’t hesitate to reach out. We look forward to being a consistent and comforting presence, and we hope to continue providing the care that brings peace of mind to you both.
Warmest regards,
The Right at Home Anne Arundel County Team
Saundra M_4
5
|
October 15, 2024
I am a current client of this provider
The agency has made my life easier.
The agency who works for me is caring and knows what's going on.
Provider Response
Thank you, Saundra M_4, for your kind words! We're thrilled to hear that our team has made your life easier and that you feel supported and cared for. At Right At Home Anne Arundel County, we strive to provide compassionate and attentive care, and it’s wonderful to know that our efforts are making a positive difference for you. Your feedback means the world to us!
Kind Regards,
Right At Home Anne Arundel County
Regina B_7
5
|
September 12, 2024
I am a current client of this provider
Our main caregiver is well-matched with us.
The agency can better assign fill-in caregivers, someone who knows what to do.
Provider Response
Dear Regina B_7,
Thank you for taking the time to share your feedback. We’re delighted to hear that your main caregiver is a great match for you—it’s always our goal to ensure a seamless and positive caregiving experience.
We truly appreciate your candid input regarding fill-in caregivers. Your feedback helps us improve our services, and we will certainly review our processes to ensure that all caregivers, including fill-ins, are fully prepared and equipped to meet your needs.
If you have any specific suggestions or concerns you’d like to discuss further, please don’t hesitate to reach out to us directly. We're committed to continuously improving and providing the best care possible.
Warm regards,
Right At Home Anne Arundel County
Harold W_9
5
|
September 12, 2024
I am a current client of this provider
The aide gets my dad out of the house and takes him on walks.
I like the specific aide we have now. In the beginning, it was a rocky road to get a consistent aide.
Provider Response
Dear Harold W_9,
Thank you for taking the time to provide us with your valuable feedback. We are pleased to hear that our services have provided you with the freedom to get things done while ensuring engaging companionship for your loved one.
We also appreciate your constructive comments regarding our team. At Right At Home Anne Arundel County, we are continually striving to enhance our staff training and recruitment processes to ensure we have the most qualified employees to meet our clients' diverse needs. Your feedback is instrumental in this process, and we are committed to making necessary improvements.
Should you wish to discuss your concerns or have any suggestions in more detail, please feel free to reach out to us directly. We are dedicated to ensuring the highest level of satisfaction and care for our clients and are keen to address any specific issues you may have encountered.
Thank you once again for your feedback and for choosing Right At Home Anne Arundel County.
Robert E_21
5
|
September 5, 2024
I am a current client of this provider
I like that the staff will call to keep me informed.
I love the care they give my husband.
Provider Response
Dear Robert E_21,
Thank you so much for your kind words. We’re truly grateful for the opportunity to care for your husband and are thrilled to hear that our team’s communication and care have made a positive impact on your experience. Keeping families informed and providing exceptional care are priorities we take to heart.
If there’s ever anything more we can do to support you and your husband, please don’t hesitate to reach out. We’re here for you every step of the way.
Warm regards,
Right At Home Anne Arundel County
Eileen H_11
5
|
August 21, 2024
I am a current client of this provider
She helps with being here when the family can't. She helps with hygiene care.
I like the consistent aid that comes weekly.
Provider Response
Dear Eileen H_11,
Thank you so much for your kind words and for taking the time to share your experience with Right At Home Anne Arundel County! We are thrilled to hear that our caregiver has been able to provide consistent support and assist with hygiene care when your family can't be there.
Our goal is always to offer compassionate and reliable care that meets the needs of our clients and their families. Your feedback is a wonderful affirmation that we are on the right track. We truly appreciate your trust in us and look forward to continuing to support you.
If there's anything more we can do to enhance your experience, please don't hesitate to reach out. Thank you again for your review!
Warm regards,
Right At Home Anne Arundel County
Charles "_9
4
|
August 20, 2024
I am a current client of this provider
The staff is upfront when we call to get everything arranged. They arranged services quickly.
The agency could have more personalized caregivers. My mom has had several people out.
Provider Response
Dear Charles "_9,
Thank you for taking the time to share your experience with us. We're pleased to hear that you found our staff helpful and efficient in arranging services for your mom. It's important to us that our clients feel supported, especially during the initial process.
We also appreciate your feedback regarding personalized caregiving. We strive to match each client with a caregiver who meets their unique needs, and we’re sorry to hear that this wasn’t fully achieved in your case. Your input helps us identify areas for improvement, and we will continue working on providing a more consistent and tailored experience for your mom.
If there’s anything specific you’d like to discuss or any further assistance we can provide, please don’t hesitate to reach out. We're here to ensure the best possible care.
Thank you again for your valuable feedback.
Kind Regards,
Right At Home Anne Arundel County
Calvin C_2
5
|
August 19, 2024
I am a current client of this provider
They are willing to help me with anything I need
They are very accommodating, patient and nice.
Provider Response
Dear Calvin C_2,
Thank you for your kind review! We're delighted to hear that our team has been accommodating, patient, and willing to assist with anything you need. Your feedback means a lot to us, and we're committed to continuing to provide the best care possible.
Please let us know if there's ever anything more we can do for you!
Best regards,
Right At Home Anne Arundel County
Charles P_25
5
|
August 7, 2024
I am a current client of this provider
The caregivers help with anything he needs. They will shower and make sure he takes his meds.
I like that the ladies who come are fantastic and they are a God sent.
Provider Response
Dear Charles P_25,
Thank you so much for sharing your heartfelt review! We’re incredibly grateful to hear that our caregivers have been such a great support for you and your loved one. Knowing that they help with everything he needs, from showering to ensuring his medications are taken, is exactly the kind of care we strive to provide.
We are especially thrilled to hear that the caregivers who visit are seen as fantastic and truly a Godsend. Your feedback reassures us that we’re making a meaningful difference, and it’s a privilege to be entrusted with his care.
Please don’t hesitate to reach out if there’s anything more we can do. We are here to help in every way possible and are committed to maintaining the high level of care you’ve come to appreciate.
Thank you once again for your kind words and trust in Right At Home Anne Arundel County!
Warm regards,
Right At Home Anne Arundel County
Joyce W_17
2
|
July 23, 2024
I am a current client of this provider
I am constantly getting phone calls while I'm at work because people are not showing up, and they are scrambling to get replacements, but they come at an unhelpful time.
They seem to be very disorganized getting people in place, and the quality of the people is poor. There are issues with them training the caregivers, and they don't come when they're supposed to.
Provider Response
Dear Joyce W_17,
Thank you for bringing these concerns to our attention.
I sincerely apologize for the inconvenience and frustration you’ve experienced due to our scheduling and caregiver reliability. It is clear that we have fallen short in providing the consistent, high-quality care that you and your loved one deserve, and for that, I am truly sorry. We understand how disruptive these issues can be, especially when they interfere with your workday.
Your feedback regarding the training and punctuality of our caregivers is especially concerning, and we want to assure you that we are taking immediate steps to address these problems. We would greatly appreciate the opportunity to speak with you directly to discuss how we can rectify the situation and prevent these issues from happening in the future. Please contact us at your earliest convenience. Your satisfaction and peace of mind are our top priorities, and we are committed to making the necessary improvements.
Sincerely,
Right At Home Anne Arundel County
Anonymous_1720021748
2
|
July 3, 2024
I am a current client of this provider
They just need to help me customize my care, like where they drop me off.
There was very little customizable options, like with my transportation for example. They dropped me off a long way from the entrance of where I needed to go.
Provider Response
Dear Anonymous_1720021748,
Thank you for taking the time to share your thoughts with us. We are sorry to hear that our services did not fully meet your expectations, especially in terms of customizing your care. We understand how important it is to have personalized options, particularly when it comes to transportation. Your feedback highlights an area where we can certainly improve, and we’d like to make it right.
Please reach out to us directly so we can discuss your needs in more detail and work on a solution that better suits your preferences.
Your satisfaction is important to us, and we are committed to enhancing our services to better serve you.
Sincerely,
Right At Home Anne Arundel County
Phyllis W_17
5
|
June 13, 2024
I am a current client of this provider
I like that they help with dressing and remind him about his medications.
I like that they have been very reliable, and for the most part I like the people they send here.
Provider Response
Dear Phyllis W_17,
Thank you so much for your kind words and positive feedback! We are delighted to hear that you are pleased with the assistance we provide, especially with dressing and medication reminders. Ensuring reliability and sending dedicated and caring staff are top priorities for us, and your appreciation of these efforts truly means a lot.
At Right At Home Anne Arundel County, we are committed to maintaining and enhancing the quality of our services to ensure the well-being and comfort of those we care for. If you ever have any additional comments or suggestions, please do not hesitate to reach out. Your satisfaction and trust are what drive us to continue improving.
Warm regards,
Right At Home Anne Arundel County Team
Terry A_9
5
|
June 13, 2024
I am a current client of this provider
The agency has made my life easier by providing me with consistent caregivers. They always have a fill-in caregiver available if needed.
I like the caregiver assigned to me.
Provider Response
Dear Terry A_9,
Thank you so much for your wonderful review! We’re delighted to hear that our consistent and reliable care has made your life easier and that you are happy with your assigned caregiver.
At Right At Home Anne Arundel County, our goal is to provide dependable and compassionate care. If you ever need anything or have further feedback, please don’t hesitate to reach out.
Best regards,
Right At Home Anne Arundel County Team
Lyundmilda D
5
|
June 5, 2024
I am a current client of this provider
Sending out some really good caregivers, and if I have to change anything they are pretty good at getting it done.
Some of the caregivers are really good they know what they are doing and very professional.
Provider Response
Dear Lyundmilda D,
Thank you for your positive review! We’re pleased to hear that you appreciate the quality and professionalism of our caregivers. It's great to know that we’ve been responsive to your needs and that you’re satisfied with our service.
At Right At Home Anne Arundel County, we are committed to providing excellent care and ensuring your needs are met promptly. If you have any further feedback, please feel free to reach out.
Warm regards,
Right At Home Anne Arundel County Team
Anonymous_1716215826
5
|
May 20, 2024
I am a current client of this provider
It works for the family. It makes a great impact and it benefits.
I like the staff, the schedule, and the companionship.
Provider Response
Hello Anonymous,
We trust you are well. Thank you for taking the time to leave such positive feedback. We are delighted that our services have impacted and benefited your family greatly.
We are pleased that you appreciate our staff, the schedule, and the companionship we provide. Your satisfaction is important to us.
Should you have any further comments or need assistance, please feel free to reach out.
Best regards,
Right At Home Anne Arundel County
Gonzalo Q_1
5
|
May 20, 2024
I am a current client of this provider
The nurses come and help, but I cannot do all the bathing, and changing. I want to have him home.
I would recommend them as the nurses so far have been good, and caring. They are gentle with him, they follow directions.
Provider Response
Hello Gonzalo,
We hope you are well. Thank you for taking the time to share your experience with us. We're glad to hear that our nurses have been good, caring, and gentle and that they follow directions well.
We understand that bathing and changing can be challenging, and we are here to help make this as comfortable as possible for you and your loved one. Your recommendation means a lot to us. Please don't hesitate to reach out if you need further assistance or have additional feedback.
Best Regards,
Right At Home Anne Arundel County Team
Edgar T_1
5
|
May 10, 2024
I am a current client of this provider
It is critical for my dad.
They were able to resolve an issue with the first caregiver fairly quickly.
Provider Response
Hello Edgar,
We hope you are well. Thank you for your feedback and for sharing your experience with us. We're pleased to hear that we were able to quickly resolve the issue with the first caregiver for your dad.
Ensuring the best care for your loved one is our top priority, and we appreciate your understanding and patience. If there is anything more we can do to assist or improve our service, please don't hesitate to reach out.
Best regards,
Right At Home Anne Arundel County
Larry "Sam" S
4
|
April 26, 2024
I am a current client of this provider
The people sent were good people. They were able to do anything for us within reason. I just think the value for service was unaffordable.
I think the cost for the few days we had them was high.
Provider Response
Thank you for sharing your feedback, Larry "Sam" S. We are pleased to hear that you found our caregivers to be good people and capable of assisting with your needs. However, we understand your concerns regarding the cost of our services. At Right At Home Anne Arundel County, we strive to provide high-quality care that justifies the investment, and we continually work to balance affordability with exceptional service. We appreciate your input as it helps us evaluate our pricing structure and look for ways to make our services more accessible. Feel free to contact our office at (410) 846-0141 to discuss this further or explore possible solutions that could work for your situation. Thank you once again for your feedback.
Ron W_5
5
|
April 18, 2024
I am a current client of this provider
The caregiver works hard and does a lot.
The person that they have sent does a great job and is always working hard.
Provider Response
Thank you so much for your kind words, Ron W_5! We are thrilled to hear that you are pleased with the dedication and hard work of the caregiver. Our team members strive to deliver the highest quality of care, and it's always rewarding to know when their efforts have such a positive impact. Thank you for choosing us and for taking the time to share your experience!
Anonymous_1712668363
4
|
April 9, 2024
I am a current client of this provider
The agency could improve on ensuring their caregiver are on time. Also the caregivers are not allowed to feed my mom and that's difficult.
I would like to see the agency improve on the caregivers coming on time and also for there to be coverage when a caregiver is not available.
Provider Response
Thank you for your feedback. We sincerely apologize for any inconvenience caused by our caregivers’ punctuality issues and the limitations on feeding assistance. Timeliness and comprehensive care are core aspects of our service, and we regret that your experience did not meet these standards. We are diligently working on improving our scheduling and coverage protocols to ensure that our caregivers arrive on time and a qualified professional is always available, even in the face of unforeseen absences. Your feedback is crucial in helping us improve, and we appreciate you bringing these issues to our attention.
Anonymous_1712597356
3
|
April 8, 2024
I am a current client of this provider
When we trust the process, then it works well.
We received multiple caregivers and we never knew who was coming to help. We didn't like that.
Provider Response
Thank you for taking the time to share your feedback. We are glad you found success in the care process when trusting it, but we understand your concerns about not knowing which caregiver would be arriving each day. Consistency in caregiving is crucial for a smooth operation and building a personal and trusting relationship. We are actively developing and improving our scheduling system to ensure our clients are better informed about which caregivers will assist them. Your feedback is invaluable in helping us enhance our services. Contact us at (410) 846-0141 to discuss this matter further or anything specific we can do to make your experience more comfortable. Thank you for your honesty and for trusting us with your care.
Stanley R_7
5
|
April 3, 2024
I am a current client of this provider
Our caregiver talked to him and let him know what he was doing before he did it.
I like the caregiver that took care of my father. He interacted with the family as he was taking care of my father.
Provider Response
Thank you for sharing your positive experience with us, Stanley R_7! We're thrilled to hear that our caregiver provided such attentive and communicative care for your father. It's important to us that our team not only supports our clients but also connects with their families, enhancing the caregiving experience for everyone involved. We'll make sure to pass your kind words along to the caregiver who assisted your father. If there's anything more we can do for you and your family, please let us know. Thank you once again for choosing our services!
Rosemary V_3
5
|
March 28, 2024
I am a current client of this provider
They are very good about keeping us informed, and they make sure there is a caregiver there. They are consistent and they are very good communicators. It makes a big difference to have someone to rely on, since we live far away from our aunt.
They take great care in finding really compatible caregivers for our aunt.
Provider Response
Dear Rosemary V_3,
Thank you for your wonderful review and for choosing us to care for your aunt. We're thrilled to hear about your positive experience with our communication and the consistency of our caregivers. Knowing you feel reassured despite the distance means a great deal to us. We take great pride in finding the right match for each client, and it's heartening to know we've succeeded with your aunt.
Should you need anything or have any questions, we're always here to help.
Harry E_1
5
|
March 25, 2024
I am a current client of this provider
I have only used the services for doctor's appointments since he is all risk.
Provider Response
Hello Harry,
Thank you for sharing your experience with our services for your doctor's appointments. We understand the importance of reliable and safe transportation, especially in situations involving higher risks. We're here to ensure that each trip is secure and comfortable for you. If there are any other ways we can assist or enhance your experience with us, please don't hesitate to reach out. Your feedback is crucial in helping us improve and tailor our services to meet your needs more effectively. Thank you for choosing us for your transportation needs.
Elizabeth O_7
4
|
March 18, 2024
I am a current client of this provider
They've helped the most by getting me to where I am now.
It was good but it just didn't stand out enough for me to recommend them. But if someone asked about them, I would.
Provider Response
Hello Elizabeth,
Thank you for your honest feedback. We’re glad to hear that we were able to assist you in your journey and appreciate you acknowledging our efforts. We understand that every client has unique expectations, and we strive to exceed them whenever possible. We’re always looking for ways to improve and stand out in our service delivery. If there are specific areas where you think we could enhance our services, please let us know. Your suggestions are invaluable as we continue to refine our care. Thank you for being open to recommending us when asked, and we hope to impress you more in the future.
David F_24
5
|
March 13, 2024
I am a current client of this provider
When I'm stuck and need to get to the doctor's office they are there.
They are responsible and do their job.
Provider Response
Hello David,
Thank you for taking the time to share your experience with Right At Home Anne Arundel County. We're delighted to hear that our team has been reliable and effective in assisting you with your transportation needs to the doctor's office. It’s our top priority to ensure that you receive timely and responsible care. Your feedback is greatly appreciated and helps us maintain the high standards of service we commit to. Thank you for choosing us and for your trust in our ability to serve you well.
Becca
5
|
February 27, 2024
I am a current client of this provider
Victoria from Right at Home was amazing. Very helpful and respectful with my mother who had pancreatic cancer.
Provider Response
Dear Becca,
Thank you so much for taking the time to share your experience with us. We are truly heartened to hear that Victoria was able to provide such caring and respectful support for your mother during her battle with pancreatic cancer. At Right at Home, we deeply value the trust you placed in us to care for your loved one.
Please know that your feedback is incredibly important to us and will be shared with Victoria and our entire team as an affirmation of their hard work and dedication. If there is anything more we can do for you or any further assistance you require, please do not hesitate to reach out.
Wishing you and your family strength and peace during this time.
Warm regards,
Right At Home Anne Arundel County
Anonymous_1708613466
4
|
February 22, 2024
I am a current client of this provider
They help me keep the house clean.
We are happy with our current housekeeper, but the first one was awful.
Provider Response
Dear Anonymous_1708613466,
Thank you for your feedback on our services at Right At Home Anne Arundel County. We're glad to hear you are happy with your current caregiver and regret any issues experienced with the first one. Your satisfaction is our priority, and we appreciate your input to help us enhance our care quality.
Please feel free to reach out if you have any more concerns or need further assistance. Thank you for choosing us to support your needs.
Anonymous_1708071576
4
|
February 16, 2024
I am a current client of this provider
My mother lives alone and having someone at her place three days a week is extremely beneficial.
They are very responsive, and they tend to reach out to let me know when there are resource changes.
Provider Response
Dear Anonymous_1708071576,
Thank you for sharing your mother's positive experience with Right At Home Anne Arundel County. We are so pleased to hear that our service has been beneficial for your mother and provides you with peace of mind knowing she is in good hands.
Our team values clear and proactive communication, and we're glad that our efforts to keep you informed about resource changes have been appreciated. It's our priority to ensure that both our clients and their families are supported and kept in the loop at all times.
If you or your mother have any further needs or feedback, please do not hesitate to reach out. We are here to assist and ensure that your experience with us continues to be positive.
Thank you once again for choosing Right At Home Anne Arundel County. We look forward to continuing to support your mother and keep her company.
Peg H_1
5
|
February 8, 2024
I am a current client of this provider
They go where you need them to go. If I did not have the services I would not be able to get around.
The agency provides caregivers who are on time.
Provider Response
Dear Peg H_1,
Thank you very much for your kind words and for taking the time to share your positive experience with Right At Home Anne Arundel County. We are delighted to hear that our services have been instrumental in providing you with the mobility and assistance you need to get around.
Ensuring our caregivers are punctual is a priority for us, as we understand how important reliability is for our clients' schedules and peace of mind. We are so glad to know that this aspect of our service has stood out to you.
Your feedback is greatly appreciated and motivates us to continue delivering high-quality care and support. If there's anything more we can do to assist you or enhance your experience with us, please do not hesitate to reach out.
Thank you once again for choosing Right At Home Anne Arundel County. We look forward to continuing to serve you.
Colette N_1
5
|
February 5, 2024
I am a current client of this provider
They have helped the most by being there for her.
I would recommend them because the people I have dealt with have been receptive.
Provider Response
Dear Colette N_1,
Thank you so much for taking the time to share your experience with Right At Home Anne Arundel County. We are genuinely heartened to hear that our team was there for you and offered the support you needed. Our goal is always to be attentive and responsive to our clients' needs, and it's gratifying to know that this was evident in your interactions with us.
We appreciate your recommendation and are grateful for the trust you've placed in us. Should you need any further assistance or have any more feedback, please do not hesitate to reach out to us.
Warm regards,
The Right At Home Anne Arundel County Team
Jazmin manlapaz
5
|
January 17, 2024
I am a current client of this provider
The caregiver service, led by coordinator Gloria, has been effective in ensuring consistent care for Conrad. Gloria is praised for her efforts to find and maintain reliable caregivers like Melody and Ineda, who go above and beyond in their responsibilities. The importance of maintaining continuity of care is emphasized, and overall, the service provided by Right at Home is appreciated, though occasional lapses are noted in addressing specific concerns.
Provider Response
Dear Jazmin,
Thank you for taking the time to provide your valuable feedback on our services and the commendable efforts of our coordinator Gloria, as well as our caregivers Melody and Ineda. We are delighted to hear that our team's dedication has made a significant positive impact on Conrad's care, emphasizing the continuity and reliability we strive to maintain.
We also appreciate your honesty regarding the occasional lapses in addressing specific concerns. Please rest assured that we take your feedback seriously and are committed to continuous improvement. We will work closely with Gloria and our care team to ensure that these issues are promptly addressed and that the quality of our service remains consistent and responsive to our clients' needs.
Your recognition motivates us to keep delivering compassionate and dedicated care. Should you have any more concerns or suggestions, please feel free to reach out to us directly. Your insights are invaluable in helping us serve you better.
Thank you once again for your trust in Right at Home.
Warm regards,
Right At Home Anne Arundel County
Luv My Seniors
4
|
October 14, 2023
Other
I really like the agency. Very caring and family oriented.
Some of the caregivers I do not care for, but most times I can make a choice.
The employee turnaround is beginning to be of concern to me.
Overall, I will not change for now, but I will continue to evaluate.
Provider Response
Hello, Luv My Seniors,
Thank you for your honest review. We appreciate your feedback. We are working on improving our process to ensure that our clients have a seamless experience, every time.
william f
1
|
September 13, 2023
I am a past client of this provider
Bad experiences with multiple care givers. I no longer use your services and you need to get better staff…
Provider Response
Hello William F,
We appreciate you taking the time to submit an online review providing your feedback. We apologize for any inconveniences you experienced. We will continue striving to make improvements within our team.
Family of Dave Collins
5
|
March 19, 2023
I am a current client of this provider
I don't know what we would do without RIght at Home. They have been wonderful from the very beginning of my elderly dad moving in with us. The caregivers are compassionate, smart, professional, knowledgeable, polite, respectful, reliable - AMAZING. The home office staff (nurse, scheduler, invoicer) are all wonderful. Everyone is great with timely communication and updates. SOOOOO very grateful for the people of this remarkable company!!
Provider Response
Thank you for your kind words and positive feedback. We are glad to be of help!
Kathlyne
5
|
September 17, 2022
I am a current client of this provider
The Right at Home providers have been very easy and reliable to work with. They go above and beyond the daily physical chores/care and relate to the client and family on a personal level.
They have been willing to drive my husband out and about as well as engage in activities that stimulate his mind.
The administrative staff are very responsive and genuinely willing to work with me on any requests or concerns.
Provider Response
Hello Kathlyne, we’re grateful and appreciate you taking the time to share your experience with us.
ddover
5
|
September 15, 2022
I am a current client of this provider
Although my husband has only been home for a few weeks, the caregivers and schedulers have been wonderful. Even though I had know idea the time frame in which I needed help, they have been very flexible in working with me to get the best coverage for him.
Provider Response
Hello Ddover, we’re grateful and appreciate you taking the time to share your experience with us.
James
5
|
September 13, 2022
I am a current client of this provider
I have been using Right at Home for my wife for a month now. It's fantastic. They've been wonderful. The girls' names are Anita and Theresa, and they've both been absolutely wonderful. They've really helped me out. I'm going through a bad time right now. I've got some physical problems, and I've got doctor's appointments. I can't leave my wife alone at home, so I have to wait until Anita or Teresa are here to watch her while I go to my doctor's appointments. They've been very, very good at this.
I put my wife to bed around 8:30 to 9:00 at night, and they get her up in the morning and they take her to the toilet. They remove her nightgown and diapers, they get her into shower, they get her all cleaned up and they dry her. This is all something I've been doing for seven years. They brush her teeth, and they brush her hair. They bring her back out into the bedroom, and they get her dressed in day clothing. They make the bed, and they clean up the bathroom with the wet towels and whatnot. If I don't fix the breakfast or lunch for her, they'll fix them for her.
I usually do everything at night, set everything up, and that way, all they have to do is just go ahead and make the breakfast because everything else is set up. They'll get my wife fed, and they'll put her in the chair and usually cover her up with a little throw. My wife either falls asleep again or she watches television for a while. They give her some toys to just occupy her hands to fiddle with.
They also do the laundry, and they'll take it out of the dryer. I've got clotheslines outside, so they'll either hang the clothes on the clothesline and bring them in, or they just leave them out there and I'll bring them in later in the evening. Usually from 10:00 in a morning until 2:00, that's what they do.
They fold clothes, they put them away and they do the dishes that my wife has used for breakfast and lunch. They've really been very, very nice. I'm very satisfied with them. I really think they're really angels because they really help me out. They give me a chance like if I've got to go to the store for groceries. I am very satisfied and very pleased with the service. They're excellent.
Provider Response
Hello James, we’re grateful and appreciate you taking the time to share your experience with us.
RosebudV
5
|
June 27, 2022
Other
Right At Home provides our elderly Aunt who has advancing Dementia with daily care Monday through Friday. They were able to provide her with the same care giver every day, which is extremely helpful when caring for a person with Dementia. As our Aunt is unable to remember anything on a short term basis, consistency is the key. Her provider is kind, patient, communicates with us on a regular basis, understanding and helpful with our Aunt's activities of daily living. She also takes our Aunt to get groceries, have a meal, reminds her to take her meds, sees to it she has a shower 3 times a week & takes her to all her appointments (doctors, hair dresser, nails, etc) and takes her for walks at the local parks so she can get exercise and see other people. The provider has a professional yet "friendly" way of dealing with our Aunts likes and dislikes. She encourages her to drink her boost daily, which we have a great deal of trouble getting her to do.
We are extremely happy with the care she gets from her Right At Home provider and would highly recommend them. The staff of RAH are responsive to our requests and listen. They make changes when we ask and follow through with the provider.
Provider Response
Hello RosebudV, we’re grateful and appreciate you taking the time to share your experience with us.
Slatso
5
|
September 22, 2021
I am a past client of this provider
I found the owner (Mimi) to be extremely easy to talk to and quite flexible in providing the level of services we required at the time. She was also an excellent communicator and very responsive to any questions or concerns we had when setting up the service. Her prices were also quite reasonable.
I would very highly recommend this company since I was very impressed by their efforts to ensure we were satisfied with the services they were providing.
Provider Response
Hello Slatso, we’re grateful and appreciate you taking the time to share your experience with us.
Grateful From NJ
5
|
September 1, 2021
I am a current client of this provider
The Right At Home team has been an enormous help to our family throughout from their initial admissions process, ongoing administrative support with insurers, and the compassionate, kind care provided to our family member in their home.
Provider Response
Hello Grateful From NJ, we’re grateful and appreciate you taking the time to share your experience with us.
Tara H
5
|
May 25, 2021
I am a current client of this provider
This review is about a specific caregiver at Right at Home:
Michael-
We are so happy with & impressed with Michael from Right at Home! We can’t believe he hasn’t been doing this for many years! He seemed very experienced. He is incredibly hard working & amazing & great with people & we hope we can have him again! He has clearly been well educated & also a good person to start with. My family needed a lot of help & he helped us through a tough time. I think this is the 1st review I have posted but I feel the need to! We are lucky & blessed to have him for any length of time! Thank you!!!!
Sent from my iPhone
Provider Response
Hello Tara H, we’re grateful and appreciate you taking the time to share your experience with us.
MGClark17
5
|
May 22, 2021
I am a current client of this provider
Right at Home staff is personable and easy to work with at every level - Nursing, Care Coordination, and excellent caregivers.
Worked with many agencies - they stand above.
Provider Response
Hello MGClark17, we’re grateful and appreciate you taking the time to share your experience with us.
Jonibee
5
|
April 24, 2021
I am a current client of this provider
I have used this agency to provide care for my mother for more than 2 years. We initially started with an aide assisting my mother for a few hours a day, but as her situation deteriorated we have moved to a full time live in. All the aides have been fully trained and licensed CNAs, as we requested. My mother made it clear in her health care plans that she would never want to go to a nursing home, and because of the care she is receiving, her wishes are being honored. Everything is taken care of, everything. My mother's caregiver now communicates with us frequently. Not long ago she immediately noticed a sudden change in my mother's mental status and called to let me know that she was arranging transport to the hospital. Her alertness saved my mother's life. We also have access to their nurses on staff when necessary, and we have really taken advantage of that service as well. Everyone at the agency is responsive to our inquiries and requests, from office staff, to community coordinator, to nurses, and to my mother's live in CNA who I believe has become my mother's best friend. Hearing what sometimes goes on in this business, we consider ourselves very lucky.
Provider Response
Hello Jonibee, we’re grateful and appreciate you taking the time to share your experience with us.
momcarolcargiver23
5
|
April 14, 2021
I am a current client of this provider
The agency has been very helpful for me and my mom when she arrived home from the nursing facility. Her live-in caregiver has a good relationship with my Mom and our family.
Provider Response
Hello Momcarolcargiver23, we’re grateful and appreciate you taking the time to share your experience with us.
SherryH
5
|
March 9, 2021
I am a past client of this provider
Right at Home provided support at a very challenging time when my mom arrived home after two months in rehab during covid. We had no real sense of her condition - and it was worse than we expected. The Right at Home team and Elizabeth, who worked with us for 9 months, were amazing and provided us the support and peace of mind as my mom recovered. Elizabeth provided live in service and I am convinced my mom's progress was due to the attentive care she received. Right at Home provided coverage anytime Elizabeth needed time off.
Provider Response
Hello SherryH, we’re grateful and appreciate you taking the time to share your experience with us.
Meli25
5
|
August 27, 2020
I am a current client of this provider
Michelle our caregiver is amazing! She is a part of our family. She is caring, kind, loving. She treats my father in law like he is her family. She also has compassion for our entire family. She has an amazing relationship with each of us. We are beyond blessed! She has been with my father in law Many years and we are happy she will see his journey through.
Provider Response
Hello Meli25, we’re grateful and appreciate you taking the time to share your experience with us.
Norma Minkoff
5
|
July 27, 2020
I am a past client of this provider
We used RAH for both my parents in Maryland and Virginia. Lew and Mimi M. are fantastic and knowledgeable and their service provided us with peace of mind while my parents lived independently but were starting to decline. I can’t thank them enough for connecting me to the right resources to help my family apply for the VA Aide and Assistance to help defray the cost of care. I highly recommend their services.
Provider Response
Hello Norma Minkoff, we’re grateful and appreciate you taking the time to share your experience with us.
Danielle123
5
|
September 27, 2019
I am a past client of this provider
Everyone was honest, caring, and wonderful. Mark, the regional representative was remarkable at making my father feel comfortable with gaining this service which is a difficult task when one wants to keep their independence. Gloria was a master at scheduling with our quickly progressing need changes and very responsive to emails and calls. All my father caretakers were kind and caring........Lyn (caretaker) was unbelievable his last day of life.... his angel. I will be grateful for Lyn forever.
Provider Response
Hello Danielle123, we’re grateful and appreciate you taking the time to share your experience with us.
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Services and Amenities of Right at Home Annapolis, MD in Annapolis, Maryland
Ambulatory Assistance & Accessibility
Transfer Assistance
Mobility & Wheelchair Assistance
Fitness & Wellness Programs
Fitness Opportunities
Licensing & Inspections
Background Checks
Staff Drug Screening
Bonds & Insurance
Is Bonded and Insured
Health Services
Companion Care
Staff Training & Qualifications
Staff Driving Record Check
Reference Checks
Companionship & Escort Assistance
Companionship Services
Personal Care
Bathing Assistance
Toileting Assistance
Dressing Assistance
Personal Care Assistants
Transportation & Shopping
Transportation Services for General Shopping
About Right at Home Annapolis, MD in Annapolis, Maryland
Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.Custom Care PlanWe know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.Caregiver Training and Care Supervision When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.
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