Home Instead - Overland Park, KS
9331 W 87th St, Overland Park, KS 66212
(800) 558-0653
Verified Partner
4.6
(14 reviews)
Photos of Home Instead - Overland Park, KS
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Reviews of Home Instead - Overland Park, KS in Overland Park, Kansas
Joan H
5
|
August 25, 2021
They are not only companions but they do household chores as well. They are very friendly and are willing to help you with almost everything. The caregivers are always on time . The office personnel are also very pleasant and try to arrange what is requested by you
Daughterswhocare
5
|
November 20, 2020
We love our responsible, mature caregiver who has been a tremendous help in caring for our mother in her home, as Mom wishes to remain at home. She takes initiative to keep her supplied with all her personal needs and favorite foods. Home Instead is reliable and checks in to see how things are going, and update care as needed.
Kat I.
5
|
October 22, 2020
The office staff is very supportive and helpful. The aids communicate any important information so we are all on the same page. Staff always friendly and prompt. They have all made my life as a caregiver easier.
PO8
5
|
July 24, 2020
My parents are 86&87 respectively and it was time to get them a little help. My Dad is very picky but he Immediately took a liking to Maricella. She comes 3 days a week to help them with small chores, food etc. They will not allow anyone else to help.
zge
5
|
April 1, 2020
I couldn't have asked for anyone better to help me take care of mom. She had dementia & used a wheelchair. The girls were on time, got her up for the day, cleaned & fed, played games, looked at photo albums, listened to her stories.She usually had the same girls,she liked them very much. Occasionally there was a need for someone new, the staff would come also to introduce them to mom. They helped me also by doing housework, often asking what else they could do. Any issues or questions I had were always promptly answered. I wouldn't think twice about hiring them again.
MH
4
|
January 12, 2019
We have hired Home Instead for my wife. I have been using them for about a month now. There are different people who come in five days for nine hours. It's working well. There's companionship, meal preparation, and assistance to use the bathroom. They have scheduled it well. I have had some problems but they fixed it pretty quickly. The pricing is reasonable.
Jennifer Jo
5
|
February 6, 2018
Excellent care and a bonus of enjoying the companionship for my 92 year old Mom. Home Instead did a great job of selecting the right personalities for her and they are always so helpful, on time, and capable. I was reluctant about this decision and Natasha put me at ease and then followed through. Highly recommend!
CedarCreek Retirees
5
|
October 17, 2017
It's a challenge to find the right combination of skills and personality, but HomeInstead delivered the perfect individual to support our needs.
l-d--3
5
|
May 27, 2017
I was in the midst of a very stressful and emotional time, trying to find the best solution for my Mom who needed some help after a hospitalization. Home Instead thoroughly and compassionately walked me through the options available and made the process of dealing with the insurance company so simple. I can't thank you enough Home Instead for all of your help and for the EXCELLENT caretaker that is with my Mom. I rest easy knowing that she has the kind of help that I would give her myself!
tslater
5
|
May 20, 2017
The staff are flexible and easy to work with. They seem to be genuinely concerned about the client.
Jami K
5
|
April 18, 2017
Quality of service is excellent! I felt very comfortable, caregivers are very professional, they do the tasks I ask and more. Very much pleased with Right at Home such a great company and they stand for what they believe in which says a lot about this company!
Christina Pacosz
1
|
August 12, 2015
When I hired Home Instead in July of 2015 to assist me in travel and aftercare for my cataract surgery, I was expecting the best of this supposed flagship company of the industry. Not so. My surgery had to be postponed because HI didn't manage to keep it on their radar, though this surgery is what I hired them for. Their excuse: the caregiver who took me to the pre-op was a person they hired in-office and they apparently forgot to assign someone else. This was a very big mistake and I would NEVER recommend Home Instead Overland Park to anyone seeking assistance.
Provider Response
We are very sorry for the mistake we made when dealing with this client. We knew we had made an error – unfortunately this happens in about 1 shift in 1000. We did not try to make any excuse for our mistake but simply wished to inform the client how the mistake occurred. Additionally, the client was informed the morning of the incident that we would have someone to her house to pick her up in 15 minutes and would have still gotten to the appointment on time, however the client understandably was very upset and chose instead to postpone the appointment. In following up with the client about our mistake, we offered to comp her trip for the rescheduled appointment but the client refused the offer. We are sorry this happened and continue to work to never have issues like this, unfortunately no one is perfect 100% of the time.
mypetrushka
5
|
March 4, 2015
I struggled for years trying to find help for my brother who lives halfway across the country and was having increasing difficulty with living on his own. I remembered a talk given by a Home Instead representative in my own town. I called and got immediate relief and kind and intelligent help. Even with the difficulties in finding a suitable caregiver due to my loved one's extreme disabilities, the lovely person in charge persevered and ultimately found a team. She also suggested a fee for service case manager who has turned out to be a jewel, and has saved our lives and sanity. And that wonderful woman suggested a fiduciary who is another wonderful member of the team. And it all started with Home Instead.
Caring763
5
|
June 21, 2012
It was for one of our relatives. We chose Home Instead Senior Care because they are professional and really responsible. The best thing about them is that they are very clean and she really liked her home attendant. Everything is going perfectly. Her home attendant usually comes in everyday just to check if everything is okay. We did not wait that long to find this home attendant for her. We are really satisfied. It just felt right. I will surely recommend Home Instead Senior Care to others.
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Services and Amenities of Home Instead - Overland Park, KS in Overland Park, Kansas
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Overland Park, KS in Overland Park, Kansas
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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