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Tendercare Home Health Services Indianapolis, IN

6308 RUCKER RD, Indianapolis, IN 46220

(800) 558-0653 (Caring Family Advisorâ„¢)

4.7

(74 reviews)

Offers Home Health Agencies and Home Care
Top rated on Caring.com

2022

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Reviews of Tendercare Home Health Services in Indianapolis, Indiana

4.7

(74 reviews)

    Top rated on Caring.com

    2022

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Itzel M

    5

    October 30, 2024

    I am a current client of this provider

    They are very supportive. I like the services.

    Anonymous_1720599743

    5

    July 10, 2024

    I am a current client of this provider

    They tend to her medical needs. They provide a consistent schedule.

    Shani W

    5

    April 11, 2024

    I am a current client of this provider

    They provide good care for their patients. They are genuine.

    Anonymous_5514

    4

    April 9, 2024

    I am a current client of this provider

    They have helped the most by, on the days we do have coverage, allowing us to work. I would want them to improve on with better communication on their staffing situation.

    Tiffani B_1

    5

    March 12, 2024

    I am a current client of this provider

    The agency has allowed me to live normally to make my experience positive. I would recommend them because they have been able to staff us.

    Lynn M_12

    5

    March 8, 2024

    I am a current client of this provider

    The take care of him like a family member would. They're flexible with scheduling.

    John M_89

    5

    March 8, 2024

    I am a current client of this provider

    Their care makes my life bearable because they help me out a great deal with my medical issues. My caregivers are wonderful.

    Marylou W

    5

    February 23, 2024

    I am a current client of this provider

    Its a big relief to know that his needs are being met. I work full-time so I don't know what I would do without them. We have had good coverage lately. It's been consistent.

    ANN W

    5

    January 8, 2024

    I am a current client of this provider

    It allows me and my husband to work. Compared to the other home care services we had; they have been superb.

    Samantha C_3

    5

    December 28, 2023

    I am a current client of this provider

    If I didn't have the nurses, I wouldn't be able to have my job, and my family wouldn't have as good of quality of life as they do. I would recommend them because they agency is a family-based business. I am able to get to the people that I need to in a timely manner.

    Thomas R_13

    4

    December 11, 2023

    I am a current client of this provider

    I appreciate the services. The communication could be a little better, we don't even know who our scheduler is anymore.

    Anonymous_7669

    5

    November 27, 2023

    I am a current client of this provider

    They have made everything very simple. I like that they are very helpful.

    KAREN V

    5

    November 15, 2023

    I am a current client of this provider

    The services are as good as can be. The services are quality and Tendercare has always given me exactly what I need and required.

    TIFFANY S

    5

    November 15, 2023

    I am a current client of this provider

    They stuck with the nurse I had and he only likes her. I like that they care and when I call they talk to me.

    KATIRIA M

    5

    November 7, 2023

    I am a current client of this provider

    They are very flexible if we have to change something on our schedule. I like that they treat their patients like they are family.

    JOHN W_1

    4

    October 27, 2023

    I am a current client of this provider

    They help him with all of his meds and his laundry. They don't have enough nursing staff.

    Anonymous_7612

    3

    October 23, 2023

    I am a current client of this provider

    The nurses call off pretty often. They need to have more nurses available.

    CINTHIA G

    5

    October 20, 2023

    I am a current client of this provider

    They save me time and the people are nice. The nurses are very nice and knowledgeable.

    RANDI B

    5

    October 19, 2023

    I am a current client of this provider

    They have flexibility with schedule changes. The care of the employees extends to the clients.

    John M_89

    5

    September 8, 2023

    I am a current client of this provider

    They help me out with my medical needs. I would recommend them because I get good care.

    HALEY T

    5

    August 10, 2023

    I am a current client of this provider

    He is always cared for. I would recommend them because they have good communication.

    Debbie H_15

    5

    August 10, 2023

    I am a current client of this provider

    They've helped me the most by allowing me to go and do things. I'd recommend them because they're easy to work with and they are not controlling with the schedule.

    Judith R_4

    5

    July 11, 2023

    I am a current client of this provider

    It is something that I have to do, so it is good to have the caregiver there. I like the convenience of the service.

    Anonymous_7473

    4

    June 22, 2023

    I am a current client of this provider

    I know it is difficult, but they can hire more people. I would recommend them because they are dedicaded.

    Tendra D

    5

    June 12, 2023

    I am a current client of this provider

    They have consistent communication and staffing. I like that their nurses are highly qualified.

    NeNe C

    5

    May 10, 2023

    I am a current client of this provider

    Basically providing us with nurses since we need twenty-four hour care. I like that they care about their patients

    SUSAN H

    5

    May 8, 2023

    I am a current client of this provider

    They help the whole family out. They have reliable staff.

    Anonymous_5935

    5

    April 20, 2023

    I am a current client of this provider

    They allow me to continue to work. They are awesome. All of the nurses in the last 2 years have been incredible. I like their communication and that they are very personable.

    ALICE D

    5

    March 15, 2023

    I am a current client of this provider

    My aide helps me with my daily routine. We have met so many people with them and they are all caring people.

    Anonymous_6442

    5

    February 7, 2023

    I am a current client of this provider

    The agency has helped the most by providing nursing staff I feel comfortable with. I like this agency because of how they are family-driven.

    Jennise R

    4

    February 7, 2023

    I am a current client of this provider

    They have made my experience positive by understanding the needs we have for care, and they do the best to provide that care. One thing I like about them is that they are very responsive when I have an issue.

    Tina _1

    5

    January 10, 2023

    I am a current client of this provider

    It helps tremendously when I'm not there. I have very reliable staff that come into my home. They have been with us for over ten years.

    MELISSA D

    4

    December 20, 2022

    I am a current client of this provider

    It has given her the ability to learn while at home. The agency could improve it's intake process.

    Anonymous_6680

    5

    November 23, 2022

    I am a current client of this provider

    I need 3 surgeries, so they keep me engaged by reading to me. I am in pain. They are committed to helping me out.

    SHELLEY W

    5

    September 9, 2022

    I am a current client of this provider

    They have sent me help and have covered everything that I have needed. I like that they service my needs and they communicate.

    Jessica T_2

    5

    September 9, 2022

    I am a current client of this provider

    It has helped it so that I can keep my job and know that there are extra eyes on my son and that we have extra help around the house. I've liked that for the most part they have listened to our concerns and have been respectful and accommodated our concerns.

    Marisa G

    5

    August 5, 2022

    I am a current client of this provider

    They provide skilled nursing care for my son. I like that it is family owned and patient centered.

    Anonymous_5640

    3

    July 14, 2022

    I am a current client of this provider

    They can communicate better and be more helpful later on. They can work on their communication because it is terrible.

    Kelly L_4

    5

    July 13, 2022

    I am a current client of this provider

    The nurse helps us live our day-to-day life. We couldn't do anything without her. I like that they're very responsive and I have a great nurse.

    Anonymous_6249

    5

    July 8, 2022

    I am a past client of this provider

    They provided complete and total care for her. I like the attentiveness to Olivia's care.

    Victoria B_5

    5

    July 7, 2022

    I am a current client of this provider

    It allows me to have a few minutes to myself. It has helped Dennis improve. I like that they are professional.

    Rhonda D

    4

    June 27, 2022

    I am a current client of this provider

    The most important thing the agency has done is getting a nurse that fits with our family and she's excellent and gives excellent care. For me to recommend them more they need to have more consistent caregivers and more caregivers to choose from.

    Kayrn S

    5

    June 23, 2022

    I am a current client of this provider

    I feel comfortable knowing that someone is there to watch her. The physical therapist they gave me has good communication because I am always able to get a hold of her.

    Paulette D_1

    3

    June 13, 2022

    I am a current client of this provider

    They can have people trained and willing to travel. They need to have people trained and come to your home service. They don't have enough willing nurses to come where I'm at.

    Theresa M_10

    5

    June 7, 2022

    I am a current client of this provider

    I need all the help I can get and the agency has provided excellent staff. The agency is very needed and they deliver.

    Judith R_4

    5

    June 4, 2022

    I am a current client of this provider

    The agency helps me with the infusions services. I liked that the agency is professional.

    APRIL E

    4

    May 25, 2022

    I am a current client of this provider

    They need additional nursing care in order to provide a better care service. The quality of care they provide is good because they do everything correctly.

    BETH B

    5

    May 23, 2022

    I am a current client of this provider

    The caregivers just listen to me. Sometimes I feel like I'm talking to a counselor who's listening to my thought and feelings. I like that they are very pro-patient and listen to me.

    MARY H_1

    5

    May 6, 2022

    I am a current client of this provider

    The care has improved our daily life. I like that they are very professional and knowledgeable on how to help my husband get his strength back.

    Amber W

    5

    April 15, 2022

    I am a current client of this provider

    The client's life was put on hold because of medical issues and the nurses have stepped up. When we first started the owner of the company would reach out and make sure we didn't have issues.

    Sue J_13

    5

    April 12, 2022

    I am a current client of this provider

    They've been here when they said they would be here. They come through when I need them. They're nice people and they do what they say they will. They're on time.

    Leia S

    5

    April 11, 2022

    I am a current client of this provider

    The caregivers have been very kind to her when here. They are very pleasant people to work with.

    Emily H_4

    5

    March 28, 2022

    I am a current client of this provider

    Jason is excited to see his nurse and he is able to go to school because he has a nurse accompanying him. They are part of the family. I like that everybody has been so kind, they are easy to get a hold of, they communicate with me, and we love our nurses.

    Anonymous_5241

    5

    March 25, 2022

    I am a current client of this provider

    They have the nurse that is able to work. I really like the nurse.

    KATIE O

    4

    March 24, 2022

    I am a current client of this provider

    They help most by providing respite care for families who need it. Nothing compares. I think there could be more effort put into finding more coverage for current patients.

    Jennifer K_5

    2

    March 23, 2022

    I am a current client of this provider

    They can make my life easier by hiring more help, or have caregivers willing to drive further. I would like the agency to improve by having more aides available. I go weeks without an aide.

    Linda T_22

    5

    March 22, 2022

    I am a current client of this provider

    They take very good care of my daughter so that I can do the things that I need to do. They are kind, considerate. They seem to care about their patients.

    Heather G_1

    5

    February 10, 2022

    I am a current client of this provider

    I am able to work and do things otherwise I wouldn't be able to do. I've been with them so long, they are easy to talk to and get ahold of.

    Shawna M

    5

    February 7, 2022

    I am a current client of this provider

    They employees are reliable. They are very easy to work with,

    James G_25

    5

    January 10, 2022

    I am a current client of this provider

    They keep my house clean. The worker, Hattie, is really good. She's on time, she does whatever I ask without complaint. She does a good job.

    Amanda B_10

    5

    December 28, 2021

    I am a current client of this provider

    Having Tendercare Home Health Services around is really helpful. Our nurses go above and beyond. They take our family member to appointments, do all of his medicine, and a lot more. We really do consider them to be a part of our family. We love the service and the caregivers, but they don't seem to be able to provide enough hours for us. They might just be understaffed.

    Amy L_10

    5

    November 12, 2021

    I am a current client of this provider

    They're lifesavers. I have pancreatitis all the time and I get fluids from them. They have been so good to me. If my nurse can't make it, they always have someone there to fill in and that means a lot to me. I like the nurses I've had; all of them are very well trained and very nice people.

    STEVE A

    5

    November 9, 2021

    I am a current client of this provider

    They help us schedule times that work for my aunt. I like that they've been efficient and friendly.

    Amanda D_1

    5

    September 23, 2021

    I am a current client of this provider

    I am compassionate, and they have a great nursing presence. I like that they are really good with communication and services. There is a trusted family that runs.

    Charles O_5

    5

    September 23, 2021

    I am a current client of this provider

    They have done an amazing job with the therapy they provide for her, she has bad dementia and I find the care very helpful. They add a great personal touch to the services they provide.

    Tommy N

    5

    July 27, 2021

    I am a current client of this provider

    It's impacted him greatly because if he had poor staff, it would give him a funky mood. They don't do that. I recommended them the other day. A friend of mine's son just had surgery, so they needed home health care. The nursing staff is wonderful here.

    Sheila D_2

    5

    July 14, 2021

    I am a current client of this provider

    If we did not have services, at least one of us would not be able to work. I like that they have worked really hard to make sure we have good coverage. The caregivers have been consistent and dependable and like family to us.

    Anonymous_5018

    4

    July 13, 2021

    I am a current client of this provider

    They take care of my family the best way they possible can. I like their services because it is good.

    Anonymous_5007

    4

    July 12, 2021

    I am a current client of this provider

    They help get her up and bathe her. They need to have nurses available for us. They do not come as much as we need.

    Kim J_2

    5

    July 9, 2021

    I am a current client of this provider

    The nursing care is most helpful to us. We have been with them for a while. They are consistent.

    KAREN W

    5

    March 8, 2021

    I am a past client of this provider

    They would help with things that I was not cable to handling. They were always there for me and they answered our questions that we had.

    Dorothy P_23

    5

    March 5, 2021

    I am a current client of this provider

    They provide excellent care. They got me back on my feet and moving again. They increased my range of motion. They are very professional and thorough.

    CAROLE C

    3

    March 4, 2021

    I am a past client of this provider

    They could have communicated with me better. They were not empathetic when I was in a lot of pain.

    Judith R_3

    5

    March 3, 2021

    I am a past client of this provider

    They are very concerned. We have worked out when they were here, that was fantastic. They get down to business. They do not talk and work on what the problem is. The therapists that I had have been fantastic.

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    Medicare

    • Overall

      2.0

    Medicare Provider Number: 157401
      Ownership Type: Proprietary
      Rating Date: 9/1/2023
      Timeliness of providing service: 100.0%
      Taught patient or caregivers about their drugs: 100.0%
      Checked patient's risk of falling: 100.0%
      Checked patient for depression: 88.2%
      Checked for flu vaccination: 69.4%
      Checked for pneumonia shot: 60.0%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 100.0%
      How often patients had less pain moving around: 63.2%
      How often home health patients had to be admitted to the hospital: 12.2%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 14.2%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Same As Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Same As Expected
      Walking or moving around: 56.6%
      Getting in and out of bed: 58.2%
      Bathing: 54.4%
      Breathing: 72.5%
      Medication compliance: 31.0%

    About Tendercare Home Health Services in Indianapolis, Indiana

    Tendercare Home Health Services is a Senior Care provider in Indianapolis, Indiana that offers residents Home Health Agencies and Home Care services. Contact Tendercare Home Health Services for more details on services and rates.

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