Home Instead - Indianapolis West
2611 Waterfront Pkwy E Dr, Indianapolis, IN 46214
(800) 558-0653
Verified Partner
4.7
(15 reviews)
Photos of Home Instead - Indianapolis West
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Reviews of Home Instead - Indianapolis West in Indianapolis, Indiana
4.7
(15 reviews)
mqbeaches
5
|
July 23, 2024
This agency was such a big help to me with in home care for my Mom and Aunt who have dementia. The caregivers were patient and caring. In the beginning the agency worked with me to find a great match for them. My Mom had periods of being difficult. Amy and Ruby were always kind. They became like family. Sadly both my Mom and Aunt declined to the point of no longer being able to live alone. Again the agency and caregivers went above and beyond during this transition. Don’t give up if you don’t get a perfect match the first time.
Ann Lee
5
|
December 28, 2020
My mom's caregivers are absolutely amazing. Without them my mom would not be able to continue her independent living.
lela P
5
|
July 31, 2020
I would highly recommend Home Instead as a Home Care Agency. I have never had a care-giver arrive late without adequate notice and if a caregiver has to miss a shift due to illness another caregiver is assigned the shift to make sure I am taken care of. It's amazing to me that the staff of Home Instead always picks the best personalities for me! The caregivers are friendly, hard-working, and sincere in going about their work--always offering to do more than is required. The Office staff is fantastic, they are friendly and competent and deal with any issues immediately.
cfranklin
5
|
July 26, 2019
Very caring about there clients
John
5
|
July 11, 2019
Office staff is great at communication. Jackie is wonderful with helping us with any request. Caregivers are a perfect fit for my wife.
William
5
|
June 12, 2018
Enjoy caregiver and listening to her talk about where she is from. She is prompt and does a great job.
Stoopswats
1
|
May 9, 2015
We have had them for 5 years. Today's employee had a flat tire, then decided to quit, first day on the job. One outstanding employee five days a week and fill ins are unreliable and not trained. No stars for them
Provider Response
Gloria11
5
|
July 6, 2013
Our family selected Home Instead for the care of our father while our mother was in the hospital based upon a recommendation from my brother-in-law's boss. We originally anticipated that this care would only be needed for a short period of time (less than 2 months). But due to declines in their health, we have been utilizing Home Instead's services (24/7) for over a year. Except for a few minor instances that were easily worked out with the office, the caregivers provided have all been good, have allowed us to feel confident in the care as well as making us feel comfortable with them being in the house.
Karen38
5
|
May 3, 2013
Our caregiver has been compassionate and professional. She does her work well and gives my husband attention and has been an emotional support for us. Our family really appreciates her.
Eva1
5
|
March 20, 2013
She comes and does what I ask her to. She anticipates my needs. She is right by my side when we go out. I feel safe with her by my side. I will continue to use Home Instead, as long as I have my Angela.
Linda38
5
|
March 20, 2013
They are thorough. They are much better than the previous company. They make sure the granddaughter is covered. She gets to meet them. The other company did not do that. They always call and verify when they are there. They always call when they are going to be in.
Leo2
5
|
March 20, 2013
Whatever I need done, they do it. They do the things they are supposed to right. They clean around the house.
George8
5
|
March 20, 2013
The girl who takes care of me is on the ball with everything. She gets me my medicine, cleans up. Makes me my meals, and she's just an excellent caregiver.
Lisa16
5
|
March 20, 2013
I called them the day of, and in an hour or so, I got help. They are a local office, which is easy to deal with. It is convenient.
Kim A.
5
|
March 14, 2013
They are always there when I need them. They have always done a good job for the last three years.
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Services and Amenities of Home Instead - Indianapolis West in Indianapolis, Indiana
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Indianapolis West in Indianapolis, Indiana
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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